Best Western Plus The Normandy Inn & Suites

The room was clean and the perfect size for three adults. The man at the front desk was super nice and friendly. The hotel was in perfect walking distance to the Armory for the concert we attended.

We waiting an extra 30-40 for our room to be cleaned, we arrived at 3pm (the check in time). I understand it was busy so we were understanding and the man at the desk was very nice but it seemed as if everyone else's room was ready besides ours and one other group. We had an interaction with one of the female workers who was not very friendly. We are three young adults (early 20s) who came to the hotel due to it being close to the venue our concert was being held at that night. When we returned from our concert we were respectful and quiet in our room, casually hanging out and talking. Someone had apparently complained about "smoking" in our room. We promptly answered the door when the female worker knocked at our room and she accused us of smoking in our room. She was not polite or nice about the situation. As we were not smoking of any kind. She stated she could smell the sent of marijuana, she would not listen to anything we had to say or believe us when we said we were not smoking. She told us if she came back again we would be evicted from our room. I would understand this if someone were actually smoking in their room, but we were not and we were worried about being wrongfully accused and having to drive the 5 hours home. There was no sign that we were, and there was no smell of marijuana anywhere near our room. The female worker was very rude and did not listen to anything we had to say and threatened to kick us our of the room with no proof of smoking. It would have been nice if she would have listened to what we had to say.