Great view, great pool, horrible food
Location is perfect. 85 and sunny all week long.staff were pleasant, and the pool is outstanding with swim up bar
Food tasted like I was back in a high school cafeteria. We ordered a king bed and we got two doubles pushed together so I felt like I was going to fall through the crack. Rooms are extremely dated
Loved the amenities and the staff were friendly and helpful. However way to close to the airport planes were flying by very frequently and was disappointed with the noise
Very friendly staff, good food.
New Jamaican smoking laws prohibit smoking on most of the property except designated areas, of which there are only two.
The staff were all very polite. Very engaging
I was very relax in this hotel the staff was nice and friendly
Jamaica has fantastic weather compared to snow and cold! The beaches were nice and clean. Pool was fantastic. There are many opportunities (+$) available with buses/taxis always ready within minutes to get you anywhere (+$). The food is pretty good but don't expect high quality. You should think ordinary buffet in the US.
The only specialty restaurant that you should go to is the steak place. Unfortunately, like the other places, you won't be able to get a reservation even though the place WILL be empty when you walk by repeatedly. So, just go 15 mins after seating and then you can jump right in (done). Except for the steak place, the Italian and Asian food can all be obtained in the regular buffet line so it isn't very special. If you have food allergies/issues, you are on your own. Service everywhere is hit or miss. You'll be amazed by the service and then let down the next hour. I think training would go a long way. The amazing service is pretty much just the attitude of the employee. If you are looking for fun only, this place is great. If you are looking for luxury/quality/food/etc, go elsewhere.
Typical Riu All Inclusive
The fresh fruit juices, jerk chicken on the beach, the water aerobics
The lack of available restaurant reservations, by the time we checked in they were all taken for the entire duration of our flight. The food was full of MSG, the buffet was like a shark tank feeding frenzy, dangerous at times with people running every direction and trying to get their food before you. The bar line was always a 10-15 minute wait, even after we tipped the bartenders generously. The pool chairs were completely reserved before 8am, reserved with towels but people were not there the entire day. We never once had a chair at the pool and there were 60+ each time just sitting there reserves but their "owners" we're no where near the pool area. The staff should not allow chairs to be reserved all day long whenever people are not using them. We paid the same amount for the all inclusive and did not enjoy a chair at the pool, a meal in the speciality restaurant!!!! The shops across the street were a rip off and the locals demanded tips for everything. They were not helpful, just wanted our money and were not shy in asking for it. I will never travel to Jamacia or any Riu properties again, this was my second Riu and was worst than the first sub par property.
the hotel staff was well above friendly they all worked hard never stopped working always wanted to help you in any way the best resort i ever stayed at the best assocates ever
they had a sewage leak at spa every day you had to walk by it to get to everthing at resort the smell was very bad!!!!!!!!!!!!!!!!!!!! you walk by to go eat 5 times aday smell bad!!!!!!!!!!!!!!!!!!! all 6 days and nights jerry barron stayed 8 -28 to 9-3
Great service; the staff was very friendly and responsive. The shower was great (poor water pressure is a deal breaker for me). Balconies off every room make great places to watch the amazing sunrise and sunset. I got an ocean view room which was totally worth the extra money.
The room furnishings are dated and the mattress felt like it was made of concrete. The food in Rose Hall left a great deal to be desired, especially at dinner; I was expecting a more expansive selection of Jamaican food.
Within easy reach of SuperClubs Ironshore Golf and Country Club, Three Palms Ocean Course, and Half Moon Golf Course, this Montego Bay resort is on its own private white sand beach. Area attractions also include Doctor's Cave Beach and Dead End Beach.
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