Plussat: "The time of the plane itself was nice and the ride was quick"
Miinukset: "The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane"
Plussat: "Crew was generally very good."
Miinukset: "Flight was delayed by 2 hours"
Plussat: "The crew was nice, and there was sufficient overhead space for my bag."
Miinukset: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."
Plussat: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Miinukset: "More spacial seats"
Plussat: "Food was great."
Miinukset: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
Plussat: "Best of the nest"
Plussat: "Best economy airline experience I’ve had in years"
Miinukset: "If they could have offered neck rubs (jokingly)"
Plussat: "The airplane The food"
Miinukset: "The time"
Plussat: "Overall, wonderful! Appreciate that they started boarding early and that we left right on time, if not a little earlier. Was very comfortable and excellent flight. Thank you so much! Very pleasant experience."
Plussat: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Miinukset: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."
Plussat: "Service was excelleny"
Plussat: "Good choice of entertainment."
Miinukset: "Food can be improved. A little bit of innovation is needed."
Plussat: "Excellent all round.a"
Miinukset: "I thought that may i find a gluten free food on airplane"
Plussat: "Everything during the flight was lovely"
Miinukset: "But what I really didn’t like was the service they provided at the checking desk in LAX, the staff was a kind of unfriendly. In my opinion they should provide an excellent customer service, but everything I noticed there was unsatisfactory, I love to fly with Emirates but such things will make everyone disappointed."
Plussat: "I like the aircraft itself, so far pilots are well professionally trained. I feel safe riding in your aircraft."
Miinukset: "The food is not good. I chose chicken but unfortunately no chicken only small mashed potatoes and gravy and when I asked for another one the crew said no more chicken lol.So I skipped 1 meal"
Miinukset: "Service crew"
Miinukset: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."
Plussat: "Travelled Business Class - a great experience."
Miinukset: "Slow to board."
Miinukset: "seats wouldn't recline, they say it is a mechanical, I had to sit uncomfortably for 16 hrs"
Miinukset: "Didn't leave the UK, volcano"
Plussat: "service , crew , food entertainmentminimal"
Miinukset: "not much"
Plussat: "The staff were pleasant and the food was passable"
Miinukset: "The number of children screaming and running up and down the aisles was ridiculous. Since parents can’t be trusted to stop their darlings from raising hell, the flight attendants need to. The poor old guy next to me looked like he might die from exhaustion after this long-haul hell. In other news, rushing us into the bus and then leaving us standing there for 30 minutes is not my idea of a good start to the journey."
Plussat: "It was an enjoyable flight"
Plussat: "The flight was on time."
Miinukset: "Never had an experience where "pocket book, was weighed. After my carry on was weighed , my personal bag where I had my essentials and medications were included in the total weight of carry ons. I ended up paying for overweight. It was a big surprise for me. I came from NY and your agents approved . I had to pay,or discard."
Plussat: "Good flight and easy transfer."
Plussat: "Excellent customer care and attention"
Plussat: "I appreciated the attention to detail along with the entertainment. The Salmon was great along with the refreshments."
Plussat: "It's a classy, professional operation with new, comfortable, very well-equipped planes, high-end entertainment options, an international crew, and many small comforts that really add up to a better experience."
Plussat: "This was a short flight, but still they served coffee, tea, and food. Amazing."
Miinukset: "Not much to say. All was fine on such a short leg of the trip"
Plussat: "Food selection Wine not as good as usual"
Miinukset: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"
Plussat: "crew very friendly"
Plussat: "Flight staff was responsive and courteous."
Miinukset: "Seats are hard. Had to sit on pillow and blanket to soften. Entertainment screen did not work properly (would not follow finger movement - seat 45A. I did not tell staff."
Miinukset: "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"
Miinukset: "I have to cancel on the counter because me and fianse donor have visa"
Plussat: "Crew was nice they're helpful flight was on time. I like it when things go smooth at the airports."
Miinukset: "Not enough leg room or people's were bumping as they by. Needs elbow room."
Plussat: "Flight was comfortable"
Miinukset: "Not enough Veg food even though requested well in advance."
Plussat: "Nice experience happy"
Miinukset: "Leg room little short"
Miinukset: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"
Plussat: "Emirates is always excellent however the crew were not very engaging"
Plussat: "Everything is wonderful"
Miinukset: "Tight Economy Class seats"
Plussat: "All was great ! Hope i'll be able to try the business class one day !"
Plussat: "Everything was amazing."
Miinukset: "Nothing. Great flights"
Plussat: "I was upgraded to business"
Miinukset: "You did not consult me first and I was traveling with a friend"
Plussat: "Great service during flight. It did not feel like it was over 14 hours."
Miinukset: "Boarding was a problem because there was computer system error. Some folks could board while others couldn't. Staff should have been more vocal in explaining the issue and should have organized the customers better while we waited to board the plane."
Plussat: "plain was big and clean entertainment was excellent"
Miinukset: "they lost 2 pieces of my luggage one of them was a wheelchair and there was a delay in takeoff"
Plussat: "Lovely aircraft loads of space"
The flight was three hours delayed and instead of having us wait to board we waited two hours in the plane before take off. For the future if they know connection flights are delayed they should have us wait outside
Plussat: "Friendly, helpful and efficient."
Miinukset: "Almost had 3 people in a row...of people not in Same household. Luckily flight wasn't full so people moved around and made my row less crowded"
Plussat: "The flight was great. Smooth ride with little turbulence. Great FREE entertainment options on screen. Boarding was quick and orderly for a full flight. Ability to charge my phone."
Miinukset: "Cramped seats. Limited snack option."
Miinukset: "Flight got delayed missed my connecting flight rebooking options are garbage. Hotel was not accepting people from AA. Their shuttle company at MIA airport showed up 35 minutes late"
Miinukset: "My seat was disgusting when I went to sit in it. Then I discovered the seat was broken. 24A"
Plussat: "Plane was clean, wifi worked"
Miinukset: "Flight was delayed 2.5hrs, had to wait on tarmac 30min to take off and 15min to get to gate, bumpy flight. Jerky inputs from pilot."
Miinukset: "Actually having a flight to Charlotte. They delayed flight without much warning... actually, they were delaying/cancelling many flights without warning most of the day. Long story short, I had to get a ride to LaGuardia, to catch a different flight. That flight got delayed when boarding"
Plussat: "Awesome all around. On time!!"
Plussat: "Crew was nice"
Miinukset: "Not enough leg room. They did a gate change and I almost missed the flight because nothing was announced and when I looked at my phone app it had the previous gate."
Miinukset: "Because our first flight was delayed over 4 hours we missed our connection and had to be re-booked on the only other flight that still had seats that day. We had previously booked and paid for Main Cabin extra seats in the second row that included extra leg room and free drinks. We ended in an airplane with two exit rows, one near the front and the other near the back. Our seats were right behind the rear exit row in the back of the plane. The seats did not recline and there was limited leg look because the exit row seats were aligned differently due to the crew seat next to the door. Also, the bathroom was right in front of the row in front of us and so it was busy, noisy and smelled. Obviously we didn't get our free drinks either. Now I'm having to fight with American trying to get a refund of the money we spent for the Main Cabin extra fees. The fun never stops. I will never fly American again."
Miinukset: "Entertainment system broken. No heart Healthy food"
Plussat: "Although boarding took a very long time because the flight was full, the flight was smooth. The touchdown was awesome."
Miinukset: "I can't comment on food. I didn't get any."
Plussat: "Great passengers and crew"
Miinukset: "Our original flight was cancelled so we were rebooked for a much later flight which impacted our vacation. Call system was not working efficiently."
Plussat: "From the time we got to the counter to boarding and then the flight, we were treated extremely well and with care. We were brought to the front of the line for preboarding. Everyone used our name and smiled as they provided service."
Miinukset: "The TSA agent was cold and it took a supervisor to ensure our needs were met."
Plussat: "Crew was hospitable. :) movies were great."
Miinukset: "Snacks were lackluster."
Plussat: "never made the flight. AA staff on ground would not let us on to the later flight to JFK because we were five minutes past the one hour in advance cut off - despite the fact that the airport was in chaos"
Miinukset: "AA staff rigid and unyielding despite an airport in chaos."
Plussat: "Seats were roomy, great entertainment choices"
Plussat: "The flight attendant was sweet and nice; flight was not full so I got to have a row to myself."
Miinukset: "I was surprised there was no beverage service at all. On my flight from Roanoke to Charlotte, same length flight, we were served water and pretzels. I would have liked a beverage."
Plussat: "Individual view screen"
Miinukset: "Small seat"
Plussat: "On time, food service, good communication"
Miinukset: "Employee got us in the wrong terminal"
Plussat: "Horrible hospitality. The flight was initially delayed for computer issues which understandably happens. However, we were later switch to another plane 4 hr later, boarded, de iced, taxied, then notified he flight was cancelled at 1 am because the crew hit their maximum work time. We were de-boarded. There was no organization to get vouchers passed out. The hotel ran out of rooms for passengers. The whole trip was 16 hrs delayed and no customer service provided."
Miinukset: "Plane was dirty and crew inattentive."
Plussat: "Easy to get though security as I was pre check tashav"
Miinukset: "Having to spend 95 dollars for seat upgrade to be on a exit aisle"
Miinukset: "Flight was delayed for nearly 5 hours. There was no accommodations for the delay, except for apologies. Very limited snacks were provided, but this huge delay cut into our reservations and vacation in our resort."
Plussat: "Flying beats driving"
Miinukset: "no entertainment or food."
Plussat: "the choice of movies was great. I two very well presented selections."
Miinukset: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."
Plussat: "The crew was awesome."
Miinukset: "You guys lost our luggage!"
Miinukset: "Poor crowd control in airport- monitor did not show gate even 20 minutes before the flight after the gate changed , then it changed 3 different times. Few Avianca staff available to answer questions/clear up the confusion. It was actually comical. On the previous flight Lima-> Cusco, they bumped us off our flight even with confirmed tickets, said the "flight was full" (obviously oversold) and said we'd get a $50 voucher and asked me to write my email on a piece of scrap paper, no receipt."
Miinukset: "No tvs for a long international flight. No wifi. Come on, your competitors offer much more at the same price. Not flying BA again."
Plussat: "It was a great flight. We took off right away and were able to get off the plane immediately at LAX."
Miinukset: "We were delated in leaving, which made my connecting flight a little tight. It was stressful."
Plussat: "On time start and finish. All but one of the crew were pleasant. One was a bit imperious and seeming overwtought."
Miinukset: "The 9 hour international leg of our flight was very, very uncomfortable. I'm 6'2", not a freak, and my legs were jammed against the seat frame in front on this new dreamliner Legroom AND seat width both markedly less than the short haul Airbus on our fist leg. To get one of the last 'extra room' seats would have been 179.00...rediculous. This was abuse."
Miinukset: "We lost our connection to Jacksonville"
Plussat: "I think they should learn from other asian airlines, about Special veg meal.also more one cleans levatory."
Miinukset: "Nothing Other than dservice provided by Korean crew members"
Plussat: "Very quick connection"
Plussat: "quiet dark plane, gave blankets for overnight flight. Got placed in an exit seat free of charge."
Miinukset: "Crew member was 20 min late and they would not let us board until he got there. Ended up making the flight 30 minutes late and I almost missed my connection. They didn't update us saying he was on his way or anything, just that we were "still waiting." No entertainment was visible from my seat either."
Miinukset: "Our 10:40AM flight got cancelled. We had to wait in line until 1AM with regular check-ins to rebook for 8:40AM. When we made it to the airport again after limited sleep, that flight also got cancelled. We bought a ticket with LATAM which was a breeze. Throughout the following week, we tried calling them numerous times to have them tell us we had to loose yet more time by having to go to their Cusco office... but they couldn't resolve the issue either. We had to escalate this over the phone from their office so they would issue us a flight back to Lima at no charge to us. Now, I can only hope that they will honor this ticket but I'm not expecting much."
Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."
Plussat: "Nothing, got food poisoning from the sub standard meal that apparently wasn't no fit for human consumption."
Miinukset: "Terrible good, overly surly service and broken luggage that made it across the Atlantic but couldn't make it from JFK to SFO without being thrown in assuming a 12 plus times. Worst trip I have flown in my lifetime."
Plussat: "The crew very helpful and nice."
Miinukset: "On the flight home my seat wouldn't let back, so I had to sleep in an upright position. Lol"
Miinukset: "The wheel chair assistance that was requested for the passenger was not provided in Dallas and London."
Plussat: "BA system down. Najor delays and long lines. Flight good."
Plussat: "I messed up royally, as a result, I missed my flight to Miami. However, they were able to put me on the available flight without the extra cost to me. Thanks a lot."
Plussat: "Same as above."
Miinukset: "Same as above"
Miinukset: "The man sitting next to me had too much BO used much of my space."
Miinukset: "Taking 48 hours to get home and it would have taken longer if I didn't insist on being put on standby. Being told it was probably "god's will" that my flightless canceled."
Plussat: "The crew was spot on with there interacting with us passengers and very good doing there job"
Miinukset: "Food and drinks lol"
Miinukset: "The plane was delayed due to waiting for people to clear customs."
Miinukset: "Extra rules about headphones are annoying and no beverage options. Horrible terminal that does not let you get a drink before boarding and gate agent did not update boarding when it was late, so no one could venture off and get a drink of water before flight."
Plussat: "Helpful person at check in counter when I couldn’t check in online and the kiosk would not complete my check in process. Easy boarding. Very relaxed and friendly flight crew (less militant than other airline crews)."
Miinukset: "There was some sort of glitch with my record and I could not check in online or at the kiosk. That was frustrating. I called customer service and it was a VERY long time on hold to get an agent."
Miinukset: "Movie app required, but not compatible with laptop. Seats were worn. Could not complete work tasks as no internet available."
Plussat: "Very nice flight attendants."
Miinukset: "Sick people coughing and crying babies. :D"
Miinukset: "Over 11/2 hour late with no explanation."
Plussat: "Pizza was terrible."
Miinukset: "No tobacco or duty free on flight. No wifi signal. Only if u rented ipad from them did u have wifi"
Plussat: "Nothing to like here"
Miinukset: "Late, crew was rude and plane was dirty!"
Plussat: "Very little was good. I got there safely and that's nice."
Miinukset: "They lost my luggage for eights days, haven't given me any compensation, every single flight was delayed and no seat upgrades or apologies were given. Never again."
Plussat: "I like that they are Canadian"
Miinukset: "I don't like how unhelpful they are, their food, their staff, the way they treat clients etc. Seriously my least favourite company to fly with. I'd rather pay extra and fly WestJet anyday!"
Plussat: "I was put on hold for a flight that went 2 hours earlier. Almost no waiting at all and staff was very helpful! This only works if you just have carry-on baggage. Everyone was concerned to get me to the flight on time from Checking-in to boarding! Also they were taking care of my backpack that didn't fit in the storage because it was full already. Thank you! I will definetly choose AirCanada again in the future!"
Plussat: "Based on the conditions had on smooth on eventful flight. After all middle of the hurricane to have a good flight is great"
Miinukset: "Nothing I'm thankful"
Miinukset: "flight got cancelled and was put on flight 1 hour later than originally planned."
Plussat: "It is one step back from Air Canada Rouge but it is the best airline flying to LA"
Miinukset: "I missed the blankets and pillows"
Miinukset: "Almost 2 hour delay in Halifax until 1:30 am but Air Canada lounge closed at 11 anyway."
Miinukset: "Our flights were switched twice. Ended up paying for seats on an added interim flight to Chicago. Not good. Do not like surprises."
Plussat: "I didn't really like breakfast but I am glad we had it."
Miinukset: "While the plane was circling in a holding pattern our luggage was left out in the snow for over an hour. My one bag was wet when I got it and my other bag didn't arrive. And because there were no Air Canada workers at the desk in Philly no one could tell me where my bag was. It was a very stressful end to a long series of flights."
Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"
Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"
Plussat: "Entertainment application was good"
Miinukset: "No meals at all"
Plussat: "Check in and out is very smooth."
Miinukset: "The long layover."
Plussat: "Staff were friendly"
Miinukset: "Seats were narrow and sitting in aisle seat you were constantly hit every time cabin crew took trolley up / down aisle. Woke up by cabin crew banging into me."
Plussat: "Good price for flight ticket"
Miinukset: "Connecting flight cancelled with a 2 day wait for rebooked flight."
Plussat: "Very nice crew. Meals came out at great times. Food was good but not great."
Miinukset: "Boarding process was a bit slow and started late, making our flight delayed, which made us miss our connecting flight."
Miinukset: "Bag damaged. No one to report damage to"
Plussat: "The cost is to high especially not coming with a meal"
Plussat: "The crew was amazing."
Miinukset: "The flight was outrageously hot the entire time. There were no A/C vents above the seats, probably because the dated plane may have been built before temperature control. It was honestly almost unbearable."
Plussat: "We got to destinations safely"
Miinukset: "I was worried that we won't make it to the land. I guess it was windy, but the plane was shaking too much"
Miinukset: "The flight was very cold, even though everyone in my row had their air vents closed."
Plussat: "We were delayed a little over an hour (on the field) before take-off because of information from Toronto that fog was delaying the landing time of the planes. The crew handled this excellently by making sure that we were made comfortable and the pilot gave us several updates as he got the information about take-off for Toronto. On the flight to New York on September 28th, I experienced my first landing where not even a tiny bump was felt when the plane touched the ground."
Miinukset: "Flight delayed for no good reason"
Plussat: "The domestic crew were exceptionally good natured and attentive. Especially Daniela."
Miinukset: "Not much to like on this flight except the food. However, it's airplane food so it's expected to be not so good anyway."
Plussat: "I liked the airport design at Montreal."
Miinukset: "the whole process in Montreal seemed cold. Not really friendly compared to our domestic flight from Los Angeles to Montreal. The crew weren't very friendly at all. It's as if we were bothering them to ask a question or for them to give a smile once in a while."
Miinukset: "Carry on bags of 2 delayed seating of people"
Miinukset: "Flight was delayed making me miss my connection. Poor customer service at the airport plus the fact that my baggage got lost however, it was delivered after 24 hours."
Plussat: "Food, comfort, friendly."
Miinukset: "Movie choice could be better"
Plussat: "I liked that they were quick and nice service."
Miinukset: "No games for entertainment."
Plussat: "Great short flight"
Plussat: "Smooth boarding. Polite staff."
Miinukset: "Check-in person did not attach priority tag to luggage (business class) until i argued with her. This is the second time Air Canada has done this. We paid a lot extra for this service and should not have to quibble with staff in order to receive it. There was no lounge in Charlottetown, but that's not the airline's fault. However, the Air Canada lounge at Pearson was shabby and poorly outfitted. Shameful."
Miinukset: "There was no TV on plane , the seats uncomfortable"
Miinukset: "There could be a better snack..."
Plussat: "It was an easy flight and went smoothly."
Plussat: "Crew were very nice and efficient."
Miinukset: "Flight was delayed so badly that I missed my connection to Paris and arrived a day late, which was NOT nice."
Plussat: "The crew is very good. Food was good. It is a short flight but I think it was good."
Plussat: "Going it was great. Flew later a night and avoided the lines etc. hated that there was no movie and you had to rent iPads if you wanted to watch a a movie or anything."
Miinukset: "Coming home was awful. Checked in early and our seats were by the bathroom, which it made impossible to sleep or even rest on a 6 hour flight. The que to go through security was crazy. Again the seat right next to the bathroom was awful. Bumping into by people trying to stand in line, the stewards trying to get through etc. I heard several people say they wouldn't fly Canada Air again."
Plussat: "Flight went as scheduled"
Miinukset: "Boarding pass said no meals so I bought very expensive sandwiches in the airport and then they served meals on the plane"
Miinukset: "I took the same route with west jet the prior week. Same price. Maybe a bit cheaper even. Seats were far more generous. I used to always take air canada. Now if it is s rouge flight I look at all other alternatives first before having to settle for rouge. Terrible airline."