Monteverde hotellia

Plussat: Randall and his family were so wonderful. They made this stay so lovely.

Miinukset: Would have liked a fan in the room. The hot water also did not work.

Plussat: I would highly recommend Belcruz B&B to anyone traveling to the Monteverde area. Our room was spacious and spotless. It was just two of us but there were two rooms that could easily accommodate 4 people. The owner put a lot of time and thought into the landscaping and property. I enjoyed the little hike between the rooms and the restaurant. Both dinner and breakfast were excellent. My favorites were the homade granola and jam. The hospitality of the owner was some of the best I've encountered anywhere. He was genuinely happy to have us there and went out of his way to accommodate. A great value overall. I will stay here again if I return to the area.

Miinukset: No complaints.

Plussat: We liked everything there: the rooms were very spacious and cleaned, nice to have a fridge in the room too. The location is perfect, very close to Santa Elena and close to the main activities like ziplining and visits and parks. A good place to observe birds, among them hummingbirds. The owner and his family are very friendly and told us advice and interesting anecdotes! We spoke a lot about the birds and animals in the area. The breakfast is very generous and varied, the coffee always good.

Miinukset: Nothing. I will recommend it to my friends coming to Costa Rica.

Plussat: Comfortable, clean & well located.

Miinukset: Nothing

Plussat: It was a very pleasant stay at a quiet place with a breathtaking view from the balcony. The family that owns the place and the restaurant is really kind and helpful. We loved the food and the coffee. The breakfast was very good too and for vegetarians they have food also. I fully recommend this place!

Miinukset: Nothing

Plussat: Tremendous view and near several of the local attractions. Brandon and his family were very knowledgeable about things to do and see in the area.

Miinukset: There was nothing that I didn’t like.

Plussat: This is a peacful and friendly place in beautiful quiet surroundings. The food is awespme and the breakfast give you all the energy you need for cloudforrest walks. The owners are super friendly and shares their local knowledge .It's simply all you can ask for and much moore

Plussat: My comment has been left by many previous reviewers and is the main reason we booked Belcruz, ie Randall was very accommodating for all our needs and Belcruz is a great place to stay. The room was spacious and very clean. Breakfast was very large and a good selection of dishes. We decided to eat dinner at Belcruz and found the prices very reasonable and the helpings were huge. Thanks to Randall and his family!!

Miinukset: Nothing!

Plussat: Very kind staff. Diner was also very tasty and for a good price. The room was big and clean, wifh a beautiful view.

Plussat: Randall and his family provided an impressive service; the breakfast was superb and the rooms are good enough. The hotel is a bit far from Santa Elena, but it's definitely worth the trip for the price.

Miinukset: Nothing to add here.

Plussat: Great terrace, and very convenient check-in!

Plussat: Nice view!! Awesome people, good breakfast

Miinukset: Open bathroom/shower, nothing for shy guests e.g. Friends

Plussat: Great hospitality , Manuel helped me out with recomandations and order activities for me. Very pleasant stay.

Miinukset: None

Plussat: Spacious, new and clean room with a lovely patio to enjoy the sunset. Breakfast was either toast or rice/beans with eggs and lots of fresh food. As we had to depart really early breakfast was prepared for us even at 6am. This was great. The family running the place was really friendly and happy to help with anything and to give recommendations.

Miinukset: Nothing

Plussat: Great stay!

Plussat: What's not to like! Andres is a gentleman and helped us arrange the Zipline tour at selvatura Park in advance. The room was comfy and clean and came equipped with Netflix. The bed was comfier than my own bed at home! And the breakfast was delicious and authentic. I would happily stay here again and would recommend it to anyone.

Miinukset: The only thing that I came remotely close to not liking was the room getting too light early in the morning, but even with that I still had a great sleep.

Plussat: Really nice family running this place. Price is really ok. Location near the adventure/ canopy-parks. We can definitely recommend.

Miinukset: Had trouble with the WIFI and the shower.

Plussat: The cabins are comfy, clean and equipped (there’s a hair dryer!). The family that owns the place is super nice.

Miinukset: The hot water in the shower are limited (specifically in our cabin- our friends stayed in the second cabin and they had better hot water). There are very strong winds in that area, and you can really feel it from inside... it is very loud. Also, the WiFi in our cabin didn’t work most of the time (it works better on the 1st cabin, we were in the 2nd cabin).

Plussat: Room was great, staff was amazing. Cabin in the rainforest !

Plussat: Nice view, very good breakfast especially the pancakes!

Miinukset: The toilet is only separate by a curtain

Plussat: Amazingly beautiful.

Plussat: The staff was super nice and welcoming. The place was very clean and breakfast was delicious.

Plussat: The staff were very helpful! Compared to the hotels in the region, this hotel is very new and modern. The food was very good.

Miinukset: A bit pricey.

Plussat: Amazingly beautiful

Plussat: Encounter exotic birds off one of the lodge's forest trails. Order a picnic basket from reception and have your lunch surrounded by nature, or go one further and book the table in the lodge's private butterfly garden. Sleep it off with an afternoon nap in a hammock. The staff are wonderful, and the restaurant is top notch. I can't recommend Monteverde Lodge & Gardens enough.

Plussat: Location brilliant - can walk into town and the static exhibitions easily. Very friendly and helpful staff who also booked our tours. Comfortable room with very comfortable bed and superb restaurant.

Miinukset: Nothing really apart from the very small amount of lounging area around the pool but it is built into the hillside so what else can they do.

Plussat: I think this hotel is fantastic. From the pre stay communication to the breakfast they bagged for us as we had to leave before the restaurant opened all was perfect. We were really impressed by the place. The food of the restaurant is very good and the staff is efficient and very professional. Rooms are spacious and spotless. We definitely recommend.

Miinukset: We wished we had stayed one more night rather than spending it in Puntarenas.

Plussat: Everything is well maintained and very clean. The stuff is very friendly and helpful. If we visit monteverde again, we definitely will stay here

Plussat: The view from the room and the staff is nice.

Miinukset: The room are not properly isolated so you can hear everything .Also the doors don’t closed properly we could hear and feel the wind all night long But the worst is the breakfast Honestly it is ridiculous to served this kind of breakfast for the price . The scramble eggs were some chemical mixture you can buy in bottle The rice and bean was dried and without taste The juice super chemical And the worst they served you to make sure you don’t take more than they want you to to take but come on it is disgusting anyway What annoyed us really is that the food served that you pay for : lunch and dinner is pretty good so they served a disgusting breakfast on purpose.

Plussat: Amazing place with great view and beautiful nature surrounding

Miinukset: Almost impossible to sleep due to the constant wind that makes you feel you sleep in a tornado !

Plussat: We loved our stay at Monteverde Inn. The facilities were fantastic and there are lovely walks in the adjoining nature preserve. Comfortable rooms and great food in the restaurant plus spectacular sunset views! Also a high chair in the restaurant was great for travelling with a baby!

Plussat: Lovely location with preserve trails right on doorstep.

Miinukset: Breakfast was very basic.

Plussat: Eco friendly and good for kids

Miinukset: Should have hoodies for sale

Plussat: The inn sits on a beautiful preserve with amazing hiking trail. You have the opportunity to see wildlife and the views are spectacular. We had a wonderful stay!

Plussat: Super great hôtel close to the restaurants and a supermarket. The Room was large and the beds were super confortable! The breakfast is included and is really delicious. The staff was so friendly, they helped us with booking tours and calling taxis. We were really happy with our stay at Cabinas Eddy. There was also a Little dog at the hôtel that was so cute! We really recommend this hôtel !

Plussat: Nice breakfast and good location. Cute dog in the reception.

Miinukset: The road to Santa Elena and Monteverde is just outside and can be noisy.

Plussat: Very friendly staff, nice breakfast and clean rooms

Plussat: Nice view from the room Close to centre Friendly staff

Plussat: Very friendly staff, nice breakfast. The room was very basic, but ok.

Miinukset: The bed was uncomfortable, the mattress needs to be changed. This is not their fault, but we didn't like Monteverde at all. We stayed in La Fortuna, which is a lot nicer. In both places you can do the same tours.

Plussat: Great location near but not in downtown. Rooms and facilities fine but not exceptional. What makes the stay exceptional and entirely enjoyable are the folks who run it. Incredibly helpful and friendly. We had mostly reserved activities before going to Monteverde but they were able to give us a lot of helpful info for times we hadn’t already planned. The whole family hated to leave because we felt so at home and welcome there.

Plussat: Very clean, excellent breakfast, good and attentive service!

Miinukset: No complaints.

Plussat: Beautiful paintings on the building, lovely gardens, big room with fan, close to market and great local restaurant (Tortillas), very delicious breakfast and friendly, helpful staff...they arranged all tours for us.

Plussat: Breakfast was hand cooked by one person every morning and so good. Rooms very spacious with large bathroom. Nearby to so many restaurants and an incredible sunset vantage view point.

Miinukset: No AC in our unit, fortunately it wasn't that warm outdoors. Shower stopped in the middle of my shower. Had to go to the front desk for him to restart it.

Plussat: Very nice room, very clean, quiet and beautiful place, very friendly and helpful hosts.

Miinukset: More choices for breakfast would be nice.

Plussat: Nothing,

Miinukset: It is not renovated since it was built 1945. enough room for 2 people. Bathroom is you turn you are in the shower, you turn you are in potty or in the sink. Music coming from the next property all night long very loud . Bedroom was 10X10 very small with double bed shoved in

Plussat: Excellent breakfast, great location!

Miinukset: Having to pay in cash is a little inconvenient

Plussat: Luis and his family were wonderful, friendly, and accommodating. Food was great.

Miinukset: Wish they had more rooms so we could have stayed longer. They were booked solid, not a bad thing.

Plussat: Perfect, very good Breakfast and very helpful reception.

Plussat: Nice and trustworthy Staff, Clean Room, Included Breakfast was good, staff guided me for getting some tour, secured box available in room.

Miinukset: Smaller room than what I imagined, far from city centre, no air conditioner so cold room at nights and warm in morning, no shampoo provided in bathroom (only liquid soap), there was not anywhere to hang your clothes in bathroom. staff didn’t know English very well.

Plussat: Beautiful garden. Clean and comfortable room despite the humidity.

Miinukset: No insolation btw cabins, awaken everyday at 6am by our neighbours. Very basic breakfast. Front desk staff very cold and not offering any help or suggestion for the region.

Plussat: Not in the tourist part of Monteverde--no noise . Beautiful view from the restaurant.

Miinukset: I think they can be more e friendly-use paper instead of plastic on water glasses and pitcher--toiletries as well . The individually wrapped soaps and the hideous Head and Shoulders shampoo should be replaced with organics in LARGE containers. This should be the norm for all hotels ,especially those that advertise as eco friendly

Plussat: Location is amazing, bit of a walk from town. Nice walks from the room.

Miinukset: Vegetarian options lacking for dinner

Plussat: Food, area, amenities were great.

Miinukset: Shower head was crazy, shower did not drain, no tv in room. Gustav was a great waiter and day front desk was wonderful. Night front desk and night waitress lacked personality.

Plussat: Excellent location, quiet, easy to visit the canopy tour

Plussat: the hole place and staff were amazing, it exceeded my experience and I will be returning in the future. The staff where very healpfuly and the room was fanfastic, clean and tidy. Cant recomend enough, especialy the hot swiming pool.

Plussat: All the staff was amazing! The location was incredible with beautiful sunset views. Rooms were very clean and comfortable. For all your activities you can book right at the front desk and they come and pick you up at the hotel.

Miinukset: A tv in the room would of been nice. All the rest was perfect.

Plussat: Breakfast and dinner were very good. Friendly people. Beautiful environment.

Plussat: Helpful staff. Cosy cabins. Great breakfast.

Miinukset: Showers.

Plussat: Good location, good value for money, trustworthy place.

Miinukset: No AC in our room, but didn't bother us that much.

Plussat: Very friendly and helpful staff and a good breakfast.

Miinukset: You can hear clearly the street noise.

Plussat: The breakfast was excellent, as were the communal facilities in the kitchen. The location was great too and the staff were very welcoming and helpful.

Plussat: Owners were very helpful, turns out I have lost my memory, and am flying home today, my nephew is flying down to get me. Thank you so much for helping me. You got me to the airport. Mark

Plussat: Beautiful property, room was big and had balcony access. Easy walk to Monteverde center. Restaurants and bars in walking distance. Pancakes for breakfast! Free coffee and tea any time of day. Hosts responsive to requests and help us book jeep boat jeep to Arenal Volcano and local tours of cloudforest and zip lining. Easy to communicated. Payment via CC was easy. Thank you!

Miinukset: Beds were not very comfortable. Hot water did not work in shower - hosts came and helped fix it in timely manner once we let them know.

Plussat: Good quality price relation. Really well located and clean.

Miinukset: Small room and bathroom with no space to store your things. Nosy at night.

Plussat: Convenient and very helpful staff. Breakfast was wonderful!

Miinukset: There was some confusion about the number of guests in our reservation so it took a while to check-in. It is close to the road, so a bit of noise from the road while sleeping.

Plussat: Spacious and quiet room almost in the city center. Lovely staff that go beyond to help you and a decent breakfast.

Miinukset: Rooms are a bit outdated and the bathroom quite small.

Miinukset: Not worth the money, staff useless and hypocritical on their plastic usage. Also walls are paper thin!

Plussat: The staff was great. Facility was clean. Great location

Plussat: Good location with excellent view. Easy access to Cloud Forest by car or by bus. Many restaurants and shops nearby. Good breakfast.

Miinukset: Guest rooms are small. Poor soundproofing.

Plussat: Very welcoming and helpful staff, great restaurant and pool facilities

Plussat: Very clean and comfortable room. Good breakfast to start your day with! Easy walk to the centre.

Plussat: -Friendly helpful staff -Everyone speaks English for those whose Spanish isn’t great -Good location only a couple blocks from town (but does require walking up a steep hill) -Free breakfast, happy hour, good wifi, laundry for $4/kilo

Miinukset: -Our room wasn’t the best as it was on the bottom floor and the people above us were very noisy. Ask for a room upstairs!

Plussat: Nice breakfast, comfortable beds and friendly people. The Price is absolutely fine for what you get. Highly recommended :)

Plussat: It was close to everything. The staff. The food.

Miinukset: Is not big enough for 3 people. Well the bathroom at least. Our shower door was open.. couldn’t close it so water would come out. It was very small bathroom.

Plussat: The location was great, just a couple minutes out of town but very easy to get to and from. The staff were very friendly and welcoming. The rooms, while older and dated, were clean and had plenty of hot water compared to other places we have stayed. They had a good sized mini fridge in our room and a great view overlooking the town.

Miinukset: The beds were quite firm. That’s really all that we didn’t like.

Plussat: Everything else!!!! The service, location, the room and WIFI. It's near uptown Monteverde, so you can walk there. Internet is fast and safe to use.

Miinukset: The bed was rough to sleep on.

Plussat: The hostel is very central. The area around seems to be safe. It is a good place for backpackers. You have some nice chillout areas.

Miinukset: For breakfast you get a voucher and for that voucher you receive a plate of fruits, eggs and a toast from the kitchen. For me personally it was not enough, especially when you are doing big activities during the day. We had to pay cash, no credit card! Our room was very simple. If you want to have it more beautiful, you must take a deluxe room.

Plussat: Ro:) Best client service I ever experienced. The guy is just amazing. He helped us with everything, he is funny, thoughtful and full of information.

Miinukset: We loved every single minute :) Just a small note, breakfast could be a bit larger :)

Plussat: Staff is very welcoming. Manager upgraded us to room with balcony after we showed the misleading description. Welcome drink is great and above expectation.

Miinukset: Description in booking is not accurate (2020-01-16): - NO balcony or terrasse to all rooms (only SOME of the luxury) - NO wifi everywhere (we didn't have in the room) - Check out is 10, not 11 Also, no hot water - barely warm. Breakfast is limited.

Plussat: Staff were extremely helpful and friendly. Breakfast was excellent. Lovely hammocks in the garden, great for watching birds and butterflies. Location was perfect, near enough to downtown but without the noise. Well equipped self catering kitchen.

Miinukset: Dormitory room needs more sockets and better storage. Bed needs better support under the mattress.

Plussat: Excellent location with parking, breakfast and welcome drink provided. The yard is also nice and friendly staff. It is my first stay at hostel and I am genuinely impressed.

Miinukset: The room is not big but sufficient for 4 people. The main problem is the screenching wood floor disturbing this room and neibough.

Plussat: Stayed here after really enjoying our stay in their sister hostel in La Fortuna. This was more rustic, but in keeping with the surroundings and we enjoyed our stay here. Our room was comfortable and had a nice balcony. The staff were friendly and helpful. Breakfast was tasty, but there was no choice and it just turned up on the table! Location was very good - tucked away down a pathway, so very quiet, but also close to the food and drink options in town. A good choice.

Miinukset: Whilst the WiFi was excellent in the communal areas, it was non-existent in the room, which was a bit disappointing.

Plussat: Nice place with hammocks to warm up in the sun after Forrest Tour. Friendly and helpful Staff. Common kitchen (except music)

Miinukset: Music around all common places whole day. TV always on. No WiFi in Backyard and Room.

Plussat: Excellent location, access to kitchen, nice inner garden with hammocks, balcony on our deluxe room, helpful staff

Miinukset: No wifi in the room, breakfast bit basic

Plussat: Beautiful surroundings, great breakfast and not far from town or the volcano

Miinukset: The beds had these plastic like mattress protectors on them which were very hot and made so much noise every time you moved during the night. They were very uncomfortable, best to use cotton protectors

Plussat: The staff! Super friendly and helpful. The balcony in the room. Great view. Relaxing.

Plussat: Amazing view from the room, comfortable bed, room had modern design and was quite big. Nice balcony like setup in the room, so you can just sit and watch the view.

Miinukset: We came at off season and were almost the only guests in the hotel (1 more at the first night, 2 more at the second). Reception was slow to respond, didn't answer phones most of the time. The hotel bar was closed. Breakfast was the poorest we had during our 3 weeks in costa rica, and it seems that in different times it was much much richer (from booking photos). No refrigerator in the room. Location is too far from anything important, so a vehicle is a must.

Plussat: Great views.

Miinukset: The hotel internet and televisions were down the entire time when it mainly rained for the whole stay. So there was nothing to occupy the kids.

Plussat: We loved the location. It was close to the places we wanted to visit. The room was big and we had a veranda to sit on. The restaurant had a nice menu. There was breakfast included which is one of the reasons that we chose this place.

Miinukset: We anticipated a view, but we were on the ground floor ( downstairs from the check in desk) and we could only see the grass and the bushes and trees that were planted on the property. The breakfast wasn't as nice as I had anticipated.

Plussat: perfect location very good food in the dinner restaurant

Miinukset: The is relatively high and in a cloud forest ,Guess what the area is cold and damp for 8 C north of the equator. the bedrooms are large , the beds extremely comfortable with lots of bed clothes- just like when i was a kid there are no heaters in the rooms and no advice that they were available-A quick call to reception .heaters arrived within seconds - situation resolved would be sensible and stop some of the moaning i heard around the restaurant, if either at check in or in the rooms information was prominent i am sure that these type of heaters need to be checked regularly and having them permanently in the rooms is impractical and probably unnecessary most of the year this is purely an admin matter and did nothing to diminish our enjoyment

Plussat: We stayed one night. The room was extremely clean. The staff were very friendly and helpful. They served a good breakfast including hot foods. It’s about 15 minutes walk to the Monteverde Reserve Park and about 1 mile away from restaurants outside the hotel. It’s fun to drive on dirt roads for an hour. I enjoyed getting there and staying there.

Plussat: Beautiful location with lots of windows to the forests.

Miinukset: Like everything else in Monteverde (and Costa Rica), overpriced for what you are getting, restaurant is particularly overpriced.

Plussat: We stayed in two rooms. One for my son and one for us. Beautifully decorated spacious rooms with tasteful furnishings and breathtaking view from the back of the room. You can see the mountains, two water falls from our room. Individually cooked breakfast. Warm and friendly hostess. definitely great value.

Miinukset: Only small thing is that it is located right off route 606. If you are a light sleeper, you May hear the cars into midnight.

Plussat: Breakfast was nice. Good sized and very clean room

Miinukset: the property was close to the road.

Plussat: Supergood service from the owners and excellent hotel. Also perfect view /Maja and Vanessa

Plussat: The host was very friendly, I wish the best to You, Nidija

Plussat: We enjoyed everything about our stay. There were monkeys in the trees by the kitchen. Breakfast was great, friendly staff who doted on our children, strong wifi, clean rooms, no bugs, great view. Highly recommended.

Miinukset: The hotel is right on the main road through town (but so are most of the other hotels too!) and the traffic is loud. If you require absolute silence to sleep, book a hotel that is not in town and stay somewhere out in the hills.

Plussat: The magnificent view from the bed

Miinukset: The limited ability of the land lady

Plussat: Friendly and helpful staff. The room was really nice with a view on the vegetation and the mountains. Comfortable bed. Breakfast was good and generous. The style of the interior was unique.

Miinukset: Maybe the access to the city: not very far by foot but not a pleasant walk on the side of the road, but it's quite common for some of the hotels in this area. Rooms are not completely sound-proof.

Plussat: Nothing. This place has no customer service and no Integrity whatsoever.

Miinukset: 5 times in CR and this was our only disappointment! The woman at the front desk didnt speak any English but she told us that she worked in the hotel industry in USA for 20+ years in Mississippi or something like that. And she didn't pick up any English? What a con!! When I emailed before our arrival, a gentleman said no AC but when we checked in we asked again. The woman said yes they have air!! So I was very excited. We go to the room and I asked her where the air conditioning is. She points to the ceiling fan. Again. Don't tell me she doesn't know the words "air conditioning" especially working at a hotel in the south!! It was VERY hot in the room. We called the manager on the phone and told her that we cannot check in and stay there b/c of heat. She said just to stay for one night and try it. I told her no because I have fibromyalgia. I explained that I need a good sleep or my pain is Amplified. She proceeded to tell me about my syndrome. Quite incorrectly I might add. She said that fibromyalgia is arthritis and it doesn't have anything at all to do with your quality of sleep. I tried educating her and we just kept arguing. I told her we would try it for one night. The lady told us to open the windows. The windows were maybe about 1/10th of the entire window but we opened them and went out to eat. We came back and the room was full of insects! All kinds! And there was some type of reptile poop on the bathroom floor now. Definitely could have been a snake. I Googled it. Also, could not sit on toilet properly bc it was pushed up to shower door and all the rooms are like 10ft from the main road!! LOUD! We called and spoke to a very rude man. He said he would not give our money back and challenged me to go and leave him a bad review - that he didn't care! I do not believe he is a native costa rican b/c they are not like this. We left after the one night and never got our $$ back for the other 2.

Plussat: The staff was very courteous and helpful. They had a breakfast included that was excellent with a nice variety of different things each day. Breakfast could be had indoors or out on a patio with a nice view.

Miinukset: The beds were very hard and uncomfortable, and amounted to a mattress on a frame that had no box spring. There were no comfortable chairs or a patio one could sit out on, unless you went over the the main building. Our room was in the building next to the main building and it looked it had been hastily sided with with aluminum siding and a tin roof. Although there is a view, the windows can not be opened making the place a greenhouse without any vents; there wasn't even a bathroom exhaust and it was obvious the place was not insulated. So with no air conditioning, and unable to even open a window, and only a single floor stand fan the place was unbearable in the daytime. Before returning from our days activities we had to open the door and position the fan to blow in as much cool air as we could. With some improvements on the issues I've mentioned it could be a nice place. The room itself was low on the scale of what I'd call "the basics."

Plussat: The hostel was clean, friendly staff

Miinukset: Better healthy food choices, vegan

Plussat: Position and view, 100metres from Sant'elena center, which is full of restaurant and services. 15 minutes from the bosco nebuloso.

Miinukset: Rooms are close to the road, there's no much traffic but if you are sensible can be a theme.

Plussat: Very well located

Miinukset: The floor was very dirty in our room, it seems that they haven’t done it in ages.. it smelled so bad

Plussat: Free coffee, beautiful view in common area, very helpful personnel , delicious breakfast, chill area, large room

Miinukset: Bathroom door did not close

Plussat: I was very happy that they served fresh fruit for breakfast. It was also great that both coffee and tea were available all day long! The view from our room was very nice and the common areas were decorated in a very fun and inviting way.

Miinukset: It’s not the fault of the hotel, but due to the location it was very windy all day and night long. Thankfully we brought ear plugs, which made the noise more bearable.

Plussat: Been there for 3 days and it has been amazing. Definetly recommend. Owners very helpful and always there for you. Close to everything and amazing view. Perfect for 3 days in monteverde Jorge is great

Miinukset: Cant say bad things. All good.

Plussat: Not the most comfortable bed I've slept in. Nice place, a little out of the way. Staff is outstanding.

Miinukset: Bed was uncomfortable

Plussat: Great location and services, great value for the money

Miinukset: These hostels always have some moss on the bathrooms lol. It would be BV super easy to clean real fast but they don't m

Plussat: The hotel is beautiful! The view is amazing especially from the upper buildings where you can see all the way over the mountains to the the gulf and to guanacoste in the distance. The rooms were very nice and very comfortable beds and very clean. They have their own hiking trails at the top and it was wonderful to hike at our leisure through the cloud forest. They have their own zip line but we did not try it, but it seemed a nice quiet option compared to others. We saw lots of wildlife right there at the lobby and the dinner at the restraint was amazing! We talked about it the rest of our trip! And service in the restaraunt combined with the atmosphere definitely makes it a fine dining experience. The hotel is also a nice distance from town. The amenities are very nice. We would consider staying here again.

Miinukset: The only negatives to this hotel were actually minor ones that would have just made it a more perfect experience overall. The fact that it is in such a large area they use shuttles to take you from one location to another. It is extremely steep and long to walk/hike especially to upper buildings with the beautiful view, so the shuttle is almost mandatory unless you are in excellent shape. They are more than happy to shuttle and most times are timely except there were a couple of times that we needed to wait up to 15 minutes for the shuttle. Otherwise the shuttle service was very good. The breakfast buffet was very nice but the view from the big beautiful window is the staff parking lot and bushes. It was a shame it didn't have a view, but I suppose you can't always have the exceptional view. The family pool/workout area was very nice and under an open canopy. The pool was a somewhat comfortable temperature but it was very cold with the night mountain air blowing in and there was no hot tub which could have made it a nicer experience.

Plussat: The view is amazing, room was beautiful with vaulted ceilings; the view from anywhere on the property is amazing; staff was friendly, food was good- no complaints- the resort is on a steep hillside, it's really not an issue ( 40 second drive from the bottom or 3-5 min slow walk to our room 3/4 of the way up the property) -shower is like niagra falls and as hot as you can stand- my wife had no complaints and that is amazing - two thumbs up from Santa barbara ca.

Miinukset: The Grass was too green, too many rainbows in the distance , sky was too blue, Saw too much ocean From our deck/ lanai :) Our girls had too much fun ( 4 and 7 ) - the room was too big Don't hesitate, go. I've stayed in some pretty nice places and this one won't disappoint, despite a few reviews I read before going ( I'm still spoiled living in Santa barbara ca and have some reasonable expectations, my wife on the other hand sets the bar very high and had no complaints which was shocking- even she was shocked when she said it )

Plussat: The service was exceptional and the staff was extremely friendly and accommodating!

Miinukset: Just the bugs but I guess not much can be done since it is in a rainforest. The staff did come over immediately to take care of it which helped ease our fears.

Plussat: Amazing sunset views from the balconies and it’s well located in Monteverde to reach all the activities on offer in the area. We stayed 3 nights which is probably enough.

Miinukset: No chairs or tables on any of the balconies which is a real shame as the views are amazing. The pool area is far too small for such a massive hotel complex. Nowhere for us to sit and relax after a long hike.

Plussat: Location and facilities are good. There's a small gym and nice trails to explore.

Miinukset: Very noisy rooms (I.e. Lack sound proofing - woken up multiple times) and reception staff are very unprofessional. Poor customer service etiquette from management and reception staff. However, the chauffeurs and restaurant staff are great and very helpful.

Plussat: The rooms, the view, the property in general.

Miinukset: It was hard tu sleep at night because it was very noisy. The trails are not well marked or in good conditions. You need more personal to take care of them.

Plussat: The grounds are beautiful. Awesome views. Good jungle trails. You can even zip-line on the premises. Rooms are large, well furnished and clean.

Miinukset: Problem with handicap parking from check in. Could not get to room for more than half hour due to tour bus blocking lot. Reception said they checked in before you. Nearly every time we tried to come or go a bus was in the way.

Plussat: Beautiful views.

Miinukset: Easy to hear conversations from neighboring rooms above and beside.

Plussat: The property was certainly not good value for money, being a +350$ /night stay in a room which was badly isolated (we could hear all the conversations of the neighbours), WIFI not working for the entire stay, chaotic breakfast handling with very limited choice, and staff who was not really caring. The hotel came across as impersonal, I would stay for this money in one of the very authentic options around it.

Miinukset: See above.

Plussat: The place was amazingly beautiful and the staff was super friendly and helpful. You do need a car or depend on the shuttles, to get around the place since it’s very steep, but that makes the view from any spot in the property unforgettable. The spa and restaurant proved to be a great idea and we had one of the best margaritas ever at the bar.

Miinukset: The room wasn’t cleaned until very late that day but that just clashed with our personal schedule so not to say it’s a problem. There are no fans or AC but the weather permits that, and we like it that way but some may not. Also no screens on the door so if you want some fresh air be sure you’ll have some extra guests there, again we didn’t mind but some ppl might.

Plussat: The size of the room, clean bed.

Miinukset: The temperature of water in bathroom not hot enough

Plussat: Size of room and cleanliness.

Miinukset: My Room entry / corridor area was not lit at night, I had to use my iPhone flash light to see the room Number, to confirm I was at the right door. Water in shower and washbasin was barely lukewarm, not hot.

Plussat: Nice hotel, very helpful staff, perfect English and willingly arranged canopy trip, pick up in front of the hotel. Room spacious and clean with a nice garden view. Delicious traditional Costa Rican breakfast buffet.

Plussat: The outside property was pretty with gardens

Miinukset: I thought the price was high esp for low season. I found much nicer places for less cost. The shower had a clogged shower drain. Smelled a little musty and was very cold.

Plussat: friendly staff; beautiful gardens, cute dog named Bella

Miinukset: lighting in the rooms - very dark. No shelving in the bathroom, though there is lots of room for it.

Plussat: The hotel itself is beautiful, the landscaping is breathtaking and it's really quite wonderful.

Miinukset: The walls are EXTREMELY thin. You can hear someone sneeze. No exaggeration. I'd bring ear plugs or try and make sure no ones next to you.

Plussat: Ease of parking. Friendly staff. Good breakfast. Proximity to Santa Elena (5-10min walk).

Miinukset: Towels didn't smell great. Hot water in the shower was sporadic. Having a mini fridge would be nice.

Plussat: I came to Monteverde just for the ziplining and hanging bridges at Selvatura Park. This hotel was in a great location to go there by rented car. The hotel includes a great typical breakfast every morning. The rooms are quiet and the beds are comfortable. Not many luxuries, but it's a great place to sleep and shower.

Miinukset: If you use google maps for directions to this hotel, the last street it has you turn on before reaching the hotel is very steep with dirt and loose gravel. It was pouring rain when we arrived so my two wheel drive SUV had trouble making it up. Would have been no trouble with a 4x4 vehicle, but even then I would go around and use one of the other streets to get to the hotel.

Plussat: hotel facilites, as well as breakfast was great

Miinukset: the clerk at the front desk was often unkowledgable about local acitivies, and we even had to call our previous hotel's front desk to arrange our monteverde activites. at other times, the clerks were misinformed and gave ur factually incorrect information