Sleep Inn & Suites Montgomery East I-85

The front desk clerk upon check in was nice and she made sure my husband, our dog, and myself was squared away as we were trying to shelter from the storm that moved in while we were traveling through Montgomery.

Upon check out, my husband and I were treated very rudely by whom I assume was the owners. We came out of the elevator with our dog and we said good morning to the two gentlemen sitting in the lobby facing the front desk. They looked at us as if we said nothing. My husband and I are felt very uncomfortable at that point. I helped my husband load our belongings and our dog into the truck. Keep in my mind that they watched us walk to the truck and load up. I proceeded to go back in to the front desk to check out. The front desk associate left the front desk to go and walk the owner's dog, while the honor got up from where he was sitting to inadvertently check me out. He said and I quote, "how are you doing; are you checking out". You know good and well that was my intention. He didn't ask me how was my stay or if I wanted a copy of the statement. He took my key and said, "have a good day". He walked away so quickly that I said to myself that he is not worth the time. I will not be staying at this establishment any more nor recommending anyone to stay there. Next time I will pay the $100 pet fee and stay at a Marriott brand hotel.

I like the fact the room was clean

Location