Wingate by Wyndham Montgomery

the night desk staff was wonderful and nice

room did not cool as the temp said...had it set on 61 just to have cool but not cold room..... morning desk staff was rude and nasty

The day shift staff was friendly and tried to be helpful

The door to our room was sticking and we had to lift up a certain way on the knob or bang it with our hip in order to open it. Our room dd not get cleaned the entire weekend. When we came to complain after getting back to our room on Saturday night, the guy at the desk was not friendly at all. He seemed to be annoyed that he had to leave his cell phone conversation over in the breakfast area, in order to come to the desk to help us. We informed him that our room wasn't cleaned. He said it wasn't cleaned because we had the do not disturb sign on the door. I informed him that we took it off at 10:30 AM. He said the housekeepers leave at 2 PM. At this point, we then just asked for clean towels at which time he handed us 2 towels and 2 wash clothes. My mom asked for the same thing for her and my aunts room and he gave them 2 towels and no wash cloths. He said there were no more clean.

The location was alright.

Once you got past the lobby, you could see the hotel was not very well taken care of. Our room was not very clean. Everything in it looked old, dirty, and don’t get me started on the bedding. Yuck!