Montgomery hotellia

Plussat: Kyla was very gracious and helpful. Hotel was great

Plussat: The customer service was very nice. The front desk clerk, Wanda was very nice. Over all the room served its purpose.

Miinukset: This place needs to be remodeled. If you are booking a room here please make sure you are paying attention. I made a mistake and book a room for smoking. It was not the hotel fault but I wish they could have changed it for me. Overall if you looking for luxury this is not the place.

Plussat: Extremely friendly and courteous staff. Rooms very very clean and updated.

Plussat: Staff was very friendly and helpful! Comp food was quite good

Plussat: Pool, staff ,

Miinukset: Food, loud, gym

Plussat: Clean & spacious. AC worked well

Miinukset: Shady area & entrance . Little parking area not well lit

Plussat: Staff is mainly nice, nice room for the price.

Plussat: It’s quiet and clean.

Plussat: Hotel employee is super sweet, second time using this location within a month.

Miinukset: I had a room on the 3rd floor this time, i kept smelling marijuana so I mentioned it to the Rep checking out and she only stated “Oh, okay.” I didn’t particularly like her response but I figured she didn’t care.

Plussat: It was non smoking and clean and quiet

Miinukset: Nope not at all it was even at a great secluded yet noticed location.

Plussat: Awesome service at front desk love the women and manager will definitely be back!!!

Plussat: Kitchen

Miinukset: I wish I could smoke in my room

Plussat: Staff location and price

Plussat: The kitchenette

Miinukset: No

Plussat: Price

Miinukset: Office hours and Checkin personnel not at desk- had sign up helping other guest. She came back reeking of cigarette smoke. Also: listing breakfast as a feature should mean more than a coffee, a few muffins, and some oatmeal packets on a table.

Plussat: Price and location

Miinukset: Had to walk upstairs. One flight with suitcases.

Miinukset: No elevator. Didn't know there were stairs - not many but I wasn't prepared. I'm not able to carry my bag upstairs without hurting my back. No one offered to help.

Plussat: The price

Miinukset: They rent rooms to smokers The A/C units in the rooms will melt or freeze you The rooms are "micro" The front desk staff was rude

Plussat: Friendly staff, hot breakfast, easy check-in and -out, reasonable price

Miinukset: Overwhelming cigarette smoke odor in my "non-smoking" room, mold in shower, uncomfortable bed and flat pillows.

Plussat: The room was clean, bed was comfortable, staff was friendly

Miinukset: People on my floor had a dog that barked for an hr and a half straight, my curtains wouldn't completely close. I had to prop my bag against the curtains to secure them.

Plussat: Everything ws superb, and the staff exceedingly friendly

Miinukset: No complaints whatsoever

Plussat: The place was very classy and the staff extremely friendly.

Plussat: The pool and location of the hotel

Plussat: We had to cancel our honeymoon and travel back home because of weather. We stayed here on the drive back to get some rest after a long drive. The room and staff were amazing and very helpful. They made our stay memorable. We will be returning to this hotel again when traveling through town.

Plussat: Great service

Plussat: The vouchers for food kept getting turned down the bed when we first got there was full of crumbs and the air conditioning barley worked.

Miinukset: Just a bit dated and you never knew how to get around no clear signage

Plussat: Nighttime staff were exceptional

Plussat: We had a wonderful stay. Clean comfortable rooms. Parking was a bit of a nightmare. We ended up having to pay for valet parking in order to get our car parked.

Miinukset: Parking

Plussat: The staff were very helpful and kind. We ended up having to request a roll-away bed and they were able to accommodate quickly and professionally. We had a corner room with a lot of windows. Our room was clean and spacious. Breakfast was free and had a decent selection of foods. They charge $10 for valet parking, but we were able to find free street parking close to the hotel. The hotel is around the corner from a number of interesting bars and restaurants.

Plussat: Thank you

Plussat: The Hampton Inn Downtown Montgomery is an old hotels from the golden era that has been beautifully renovated and updated without doing away with the beauty and charm of a classic hotel. There is a double staircase in the lobby that leads to a balcony that surrounds the lobby on the second floor. The elevators still have the large dials over the doors with a needle that indicates the floor the elevator is on. Just a beautiful place to stay. The beds were comfortable and the rooms were clean and decorated very nicely. They also have a fantastic free breakfast bar with hot food.

Miinukset: Nothing! Absolutely nothing to complain about.

Plussat: The room was comfortable and nicely appointed. I had a corner room on a high floor and the views of downtown MGM were nice. It's right in the heart of activities so the sounds of evening revelry were apparent. The bed was comfortable

Miinukset: The internet was incredibly wonky and essentially unusable! I had issues connecting with my MacBook and my iPad. The pillows could be better. The TV is small given the size of the room and the distance from the seated positions and the bed. The breakfast offerings were uninspired, but likely okay for families with children (the hardboiled eggs were plentiful, though!).

Plussat: This place was very nice. If you like history, staying in something more authentic, this is the place. It's an old building that used to be the Grayson and has been modernized with still some old touches on the inside. We had a great room with a view of the riverfront on one side and on the other a beautiful Greek Revival church. We were on the top floor and were able to sleep with the curtains open. However, there are a few you oughta knows: there was not a fridge in our room. Maybe we could have requested one, but it didn't become an issue until we came back to the room w/leftovers. Also, there's not a tub, only a shower. Wouldn't be an issue, but there was only two small shelves to put all my stuff (shampoo, conditioner, etc.) and no where to set my foot when shaving. This won't stop us from staying there again though if we decide to travel or are passing through Montgomery. Great place!

Plussat: Spacious, well-appointed room Great free breakfast Downtown Historic property

Miinukset: Nothing!

Plussat: Very friendly staff - big room - wonderful beds and the best free breakfast, with the friendliest person my wife and I have met in the morning on the many hotels we have stayed in.

Plussat: I had good experience with the staff

Plussat: Location, facilities, quality and staff were excellent.

Miinukset: Shower control design was inscrutable. Might have been simply worn, but you had to push in the handle while turning it to turn on and control the water flow. We had to call for help. Also the system of having one person at breakfast seat people, take orders and deliver them doesn’t work very well and should be addressed.

Plussat: The bed it fine, and the coffee it good

Miinukset: The room need to be cleans a lot, it sticky everywhere

Plussat: The rate received through Kayak was reasonable.

Miinukset: I was there a week and they stuck me in a far away corner upstairs because of supposed Indian wedding entourage that was arriving and much more important than myself..I stayed there before and feel I deserved better treatment than this. I had to carry my things a long distance and outside access closest to my room was not working.. There were numerous empty rooms on the 1rst floor that remained empty throughout my stay and I never saw any wedding group It was an extremely hot room for some reason and the ac barely cooled the room off. I placed the thermostat on 60 and it became a little more comfortable after this. There was no hot water the first night/next morning so I had to take a cold shower. The breakfast is merely continental with the occasional fly running about and the so called fitness room stays locked and you have to ask for a key. Room keys don't work for the fitness room which only contains stationary bikes (treadmill doesn't work).

Plussat: The staff was accommodating when the first room we were placed in had a broken shower. We were moved to a new room just as dirty with a working shower

Miinukset: Disgusting hotel. Smelled of mildew and cigarettes. Bad area. Very scary atmosphere. Did not feel safe at all.

Plussat: Overall it was a good value and afforded more amenities than most of the competitors in the area.

Plussat: The price

Miinukset: The room door was hard to open

Plussat: Location was great.

Miinukset: Felt dirty. Floors were nasty. Construction trash was right outside the door. Just not a good experience. Couldn't recommend it and won't stay there again.

Plussat: The cheap rate. That's is all.

Miinukset: But you get what you pay for. My fiance and I both got bites and skin reactions and asked for a refund back, but the owner said no. I said it could be bed bugs, or other insects, since this was the second stay that we had issues at that place. We also had to switch rooms on this particular night, because the first room was dirty. I believe the majority of the rooms were put out of service because they were dirty. He argued back and said they get a monthly inspection report. Also he and the front desk clerk that morning were both rude when I asked about a refund. I didn't want to be bothered with that place anymore so I just left. I see why that property has gone down hill, and has fallen way behind in the market. That place is no better than the cheap sleazy motels that sit right behind it.

Plussat: The staff was incredibly friendly and sweet with my 2 year old son. The breakfast was fun and had tons of options, we loved it.

Miinukset: Our room was dirty. I had to look for one of my son's toys and therefore I inspected it thoroughly...under the bed was gross as was in the couch cushions and there was grime on the floor. There were cigarette burns in the couch. The pool was freezing. The hot tub was not properly treated and smelled like body odor and sweat (honestly, it was gross. we got out after a couple minutes and went back to the room to take HOT showers, then spent the next few hours hoping we didn't get skin rashes). The parking lot was full and I had to park across the street in a scary lot a block away and then run back to the hotel at night. Luckily I was told this by another hotel guest who had just found this out on his own. Once I returned I had to get the money I paid for parking refunded...so stupid and the whole process took forever. Overall not run well, totally ruined my trust in Embassy Suites always being a safe bet when we travel.

Plussat: I love the location...i thought the building was beautiful..my family really enjoyed the stay there...

Miinukset: The sheets at the bottom of the bed looked nasty...i was charged one price at the hotel...but was billed something totally different....on my credit card.

Plussat: Staff very helpful. Hotel in great condition. Great breakfast. Cook very fast.

Miinukset: Parking on late arrival difficult.

Plussat: Great location and great breakfast. Staff handled complaints quickly..

Miinukset: Mold behind nightstand in our first room. Switched to another room, and it was still really humid. $10 to park. Glass shower with no door spray water all over the bathroom.

Plussat: RIGHT NEXT TO BALL PARK

Miinukset: THE BUGS IN ROOM

Plussat: The room was spacious and comfortable. The lobby area very nice.

Miinukset: I didn't like having to pay $10 or $15 extra to park. My reservation with Kayak said parking would cost only $5 a day. I don't think it should have cost anything. Also, the linen on one of the beds was stained.

Plussat: Good quality room, breakfast was very good. Clean facilities.

Miinukset: Had to pay for parking. Ridiculous to pay that much for room and still have to pay additional fee's to park.

Plussat: This is a great location on the river right next to the Entertainment district

Miinukset: had to call for maintenance for AC to get fixed first night, it drips from the air return into the room leaving the carpet wet below. The carpet was worn and ragged in this spot. Paint was peeling in the bathroom ceiling, cleaning staff didn't touch room after first night or leave fresh towels. Front desk wa responsive with issues, but these are things that shouldn't happen

Plussat: The kitchen

Miinukset: The carpet in the room and a lot of stains on it and the tub did not get hot water

Plussat: Location near airport

Miinukset: Slow check in, room was not in order, very dated hotel and not very clean.

Plussat: The roommates set up

Miinukset: No

Plussat: The staff and how they were so polite including the housekeeping.

Miinukset: I did not get any points from my last stay however this has nothing to do with the staff.

Plussat: It was a fully equipped suite for the price.

Miinukset: Children jumping and running in the room above mine

Plussat: The bed was fantastic. Close to downtown. And more importantly, the Starbucks!

Miinukset: No

Plussat: Huge rooms without any service

Plussat: Size of room

Miinukset: No sit down breakfast room

Plussat: Friendly courteous staff. I arrived late at night and the security guard escorted me in and offered additional assistance if needed. One night stay but I would definitely use again if in the area

Plussat: Price

Miinukset: Bathroom was very cramped and leaking behind toilet. Pool seemed like a cheap apartment pool. The landing to our room was unfinished. Breakfast did not have adequate options so we ended up eating elsewhere. I have had great experiences at other Sone

Plussat: This hotel is an old apartments converted into a hotel. It felt very unsafe and I was scared finding my room. I wouldn't recommend this place to anyone. I checked in and felt very unsafe so I got in my car, which I was scared to walk to, and left.

Miinukset: It was creepy and unsafe setup. There are multiple buildings with isolated corridors. They buzz you in and there's a security guard. I only stayed for one hour bc I felt so vulnerable. The area in general is questionable and I do not recommend it.

Plussat: Staff was great from check in to check out. The room was AWESOME!! Definitely will be booking here for my family when they come to visit.

Miinukset: I can't think of anything..

Plussat: Rooms were clean, beds were comfy, plenty of room in the rooms, and bathrooms were nice. All of the staff was friendly and very welcoming.

Miinukset: Stains on towels/wash cloths. We had two wash cloths that had stains on them and I had to request new ones.

Plussat: Mr Patel knows how to make his guest feel welcomed. Never stayed at any hotel where you was made to feel like it was a honor to stay with them.

Miinukset: That I could not stay longer!

Plussat: Not much

Miinukset: They gave my room to wrong person. Apparently didn't check the ID. That person almost stayed for free and on my dime. Receptioist was borderline rude telling me over and over that i didn't have a reservation, until hotels.com called her and she realized what she had done.....then she was nice. Hotel was full so my family was forced to stay in a room with one bed and a small fold out sofa. Youngest child had to sleep with my wife and me due to lack of room on hide away. AC was not one when we enter room so it was suffocating and stunk. AC partially worked (kicked on and off) and didn't cool room off. No AC in hallways so it was smothering out there, too. Breakfast was all carbs. No protein, no meat, no eggs. Stay at ur own risk. You've been warned.

Plussat: This was a good size clean room for your stay. The staff was friendly and helpful. There is a small fitness room, and an outside pool open for use 24 hours a day.

Miinukset: The breakfast was not that exciting

Plussat: This hotel is a very good hotel, with the budget that we were on. The staff were phenomenal-especially the lady at the check in desk (sorry I forgot your name). However, it is a great location-which makes it easy to walk to other restaurants that are close-by. Also, the landscaping view by the pool is beautiful. The free breakfast was also delightful & good. The rooms were clean and the housekeeping staffing were wonderful as well. I would recommend this hotel to anyone & will definitely go back again! :)

Miinukset: Room was dirty and the walls were paper thin. Will not recommend.

Plussat: nothing

Miinukset: hotel toilet didn't flush - i had to take the lid off and flush the stopper myself; the staff had to move me from my first room becuase the first one was in such disarray; no soap, no shampoo -- the manager had to bring it herself after 2 phone calls. the building itself looks abandoned and run down. the place is surreal, it's actually hard to believe that the owners allow the hotel to deteriorate into such a decrepit state. the carpet was disgusting. no place to plug in your computer or phone - how is it possible that in 2015 a hotel does not visible electrical outlets that aren't hidden behind the headboard? towels were paper thin and incredibly rough. I left after the first night.

Plussat: the room was quite smelly. The overall cleanliness was ok. The Hotel is situated right next to the I-85 and some fast food restaurants, which might be convinient after a long drive. For one night its absolutely ok.

Miinukset: room was smelly. But the staff helped us out with some room spray which somewhat helped

Plussat: Value, fridge, microwave, staff

Miinukset: Nothing

Plussat: This place was awful. Whoever tried to clean the room just literally poured bleach all over the floor. I could not stay in the room because my eyes and chest were burning.

Miinukset: My friend and I wanted to explore Montgomery and came back to the motel late Saturday night to find a man in the parking lot staring at us as we walked back into our room. A few minutes later, somebody was knocking at our door. We called the front desk and asked someone to come to our room. They said they would come and never showed up. They did call back a minute later asking what the person looked like...which was particularly problematic given that we were trying to keep quiet to make it appear as though the room was empty. Additionally the motel keeps the blinds open on all unoccu

Plussat: Excellent customer service, clean, comfortable, good room service, modern, over all a great experience. I do wish they had a trash can in the bathroom though.

Miinukset: One trash can in the room. It was also split for recycle, which made the trash side even smaller. They need a second trashcan in the bathroom.

Plussat: location was best for our reason for being there.

Miinukset: some of the staff entered our room and stole money and credit cards. staff didn't seem to care.

Plussat: The suite was very nice and I loved the two tvs. My husband was able to watch sports and I was able to watch movies and other shows. The warm chocolate chip walnut cookies was great.

Plussat: The staff were great and very helpful.

Miinukset: The room that I booked was a king room and we were out in a regular 2 bed room. When the air came on it smelled like a dirty and mildewed filter. We also ordered in room breakfast. The food was great but it came 40 minutes later than asked.

Plussat: Spacious rooms. Clean. Close proximity to all things Montgomery. Safe.

Miinukset: Needed an iron that worked and never received a new one.

Plussat: Nice size rooms

Miinukset: Staff wasn't very friendly at the front desk!!

Plussat: Amenities

Plussat: Nice room. Everything was very clean and the service was great. Had an enjoyable stay here.

Plussat: Locarion stagg

Miinukset: Overall quality not up to country inn standards need major renovations

Miinukset: breakfast closes too early, time should be extended

Plussat: Excellent staff!

Miinukset: My room needed a new love seat.

Miinukset: I paid for 2 nights when I only stayed 1. I was charged for Saturday night when I booked the room for the next night. When I arrived I provided the desk clerk my reservation number and they had no record, even though I provided proof of a charge on my credit card. So I ended up paying about $350.00 for 1 night. Also, was told I had to pay for internet and breakfast,

Plussat:

Miinukset: they say their are pet friendly but require a file of paper work that is not clearly noted on their web sight . Made my reservation then found out about the paper work issue and had a cancellation fee

Plussat: Great staff Great bed. Thanks

Miinukset: needs a lil updating.

Plussat: Cleanliness and updated fixtures. Soft, comfortable bedding

Plussat: This hotel is very clean and the staff was friendly.

Plussat: Very clean nice rooms!

Miinukset: The young lady at the front desk was not professional. She did not smile at all. She may require additional customer service training. Other than that everything was great!

Plussat: Overall great stay, no complaints

Miinukset: Nothing I was displeased with

Plussat: The hotel staff was very friendly and check in was quick. The room was great for my needs, and breakfast was good.

Miinukset: no problems!

Plussat: Nice hotel, great friendly staff! Clean rooms.

Plussat: Staff uber friendly and welcoming. Breakfast above average.

Miinukset: A little dated but immaculate.

Plussat: Convenience and comfortable beds and clean. Also how well lit the bathroom is. That is awesome.

Plussat: The staff were wonderful. They are renovating so we were by the noise. Which was fine Becca's we were out most of the time. The bed was very comfortable and the room very spacious. Only disappointment was that we both found hair in our towels .

Miinukset: No

Plussat: pillows!

Miinukset: a/c system outdated

Plussat: The breakfast

Miinukset: Oh yes. The front desk didn't know what was going on. Arrived earlier than check in and was told nothing was ready. Left and came back only to be given a room in a construction zone.Room key didn't work, husband opened with his and people still in

Plussat: I like the fact the room was clean

Miinukset: Location

Miinukset: It is very nasty and unclean.

Plussat: The food in the morning was great. The room was very clean. The staff was very nice and courteous. I had a great stay.

Miinukset: No, I'll be staying again.

Plussat: Very conveniently located, clean, friendly front desk staff day and night. Nice breakfast, except for the grey sausage patties. Others were eating them, but didn't want to try them. Would stay here again anytime. Everything else excellent.

Miinukset: Just the grey breakfast sausage patties, seen same at other hotels, so not associated w/ this hotel only. Didn't try them.

Plussat: The price was right at short notice

Miinukset: I could smell smoke in elevator and halls. We had a nonsmoking room and it was fine and did not smell.

Plussat: Access to our route

Plussat: My wife and I have stayed at different hotels in Montgomery the last 4 years on our way to Florida and Sleep Inn was by far the BEST one. Room was very clean and the staff was awesome. Would recommend them highly. Thanks for a great stay.

Miinukset: Can't find one thing.

Plussat: Room, cleanliness, location, service

Miinukset: Pool area was like a suana

Plussat: The rooms were very clean. The location was easy to find. The breakfast was fair.

Miinukset: The indoor pool water was very murky.

Plussat: Clean, updated décor, safe area, friendly staff.

Plussat: The staff was just, simply, outstanding.

Plussat: Pet friendly, easy access to interstate, lots of food choices around.

Miinukset: The air in hotel was out so main part was super hot, door to my hallway leading out did not lock so this was a safety hazard. There were fleas in my room. If you are going to be pet friendly treat the rooms.