Hotel Bonaventure Montreal

The location was great for business purposes, same building as my tradeshow. Restaurant food: very good. Bed/sheets/duvet: very comfortable. Room: clean.

Arrival:doorman was ending his shift and had no time to help with luggage. Had to wait for next shift to arrive. Lobby very noisy. Guestroom had no full size mirror, no minibar, no water btles, sink was blocked. Needed to take 2 sets of stairs with lugg.

Location

They first overcharged us as compared to what we booked on booking.com. Then initially they refused to change the invoice and only when a copy of our booking was e-mailed to them, did they change their invoice. Through all this, there was no contrition, and much delay and harassment

I think the Hotel had a great layout with the outside garden and water works. I especially aoppreciated the outside smoking area.

Nothing