Mount Isa hotellia

Plussat: Clean and comfortable room.

Miinukset: Weird check in. Useless snack machine.

Plussat: Facilities were great. Beds & pillows very comfortable.

Miinukset: Nothing....

Plussat: New & Modern very clean and tidy Really nice Easy book in process too We were travelling and got to property and did self checkin was great

Miinukset: Liked everything

Plussat: We enjoyed our stay, very clean and spacious room and ofcourse the comfy bed..highly recommend. Good place to stay in Isa. Quite and safe CCTV around the area.

Miinukset: We have trouble with the machine for check-in but it was fixed quickly.

Plussat: Absolutely everything. From the moment of check in with friendly staff to our check out. The rooms are large with a kitchen sink, microwave and crockery. Everything to make your stay easier .. This is the second time we have stayed here, and if travelling this way again will not hesitate to return.

Miinukset: The lighting could be better.

Plussat: Great place and friendly staff

Plussat: Easy to find. Proximity to aged home we were visiting. Friendly and helpful staff.

Miinukset: Our room backed to proximity of busy street and close to highway so was noisy at various time through night.

Plussat: Great place to stay whilst in transit, very clean, large rooms with comfy beds.

Plussat: Clean, comfortable and value for money. Hot Breakfast was very good.

Miinukset: Nil

Plussat: great breakfast I did use the swimming pool thank you

Plussat: The staff were very friendly. Rooms were very basic but comfortable and clean. The onsite restaurant was sensational with a variety of meals to choose from.

Miinukset: Nothing to add here

Plussat: Excellent breakfast, good facilities and very friendly staff

Plussat: Everything I needed was in my room and the buffet breakfast was the best. Definitely booking here again

Miinukset: It was beautiful I loved it

Plussat: The food was spot on and a great price, staff were friendly and helpful.

Plussat: Clean and modern Self check in so the only staff you might see is the cleaning services. Does mean 24 hour check in is feasible Keypad entry so don’t need to carry a room key Woolworths is next block up

Miinukset: No parking on site- there is free parking across the road near the court house and BCF, but isn’t under cover No laundry facility on site Microwave in room but otherwise only provided with tea and coffee facilities (no plates, forks etc) so forget about a microwave meal for dinner

Plussat: No waiting to be let into our rooms just put in the code & go in, like how everything is walking distance to the shops and clothings store, how everything is always nice and tidy, & how amazingly nice the staff is & how helpful they are

Miinukset: Nothing

Plussat: Great views of the mine, modern, clean and tidy rooms

Miinukset: Iron and cigarette burns on carpet

Plussat: Room was clean, modern and very quiet. Close to a few shops, pub and supermarket

Miinukset: Parking wasn't great - had to park car out on a street which we could not see from our room. And allocated spaces were full when we arrived.

Plussat: The room was very clean and comfortable and convenient. I approve of the wall-mounted refillable push-bottles of toiletries in the shower (instead of wasteful little plastic bottles). Good WiFi.

Miinukset: I was rather surprised by the lack of a bedside table and reading light (in a single room). Bizarrely, the bottle in the shower labelled "conditioner" was filled with a blue watery soapy substance that smelled of blue toilet cleaner. A very odd housekeeping fail! Of course I did not realize this until I was well and truly shampooed up - so hardly in a position to phone for service! I guess this is a trivial issue, but it is the small things that leave the biggest impressions on customers. As I was getting the train at 1:30 pm on day of checkout I would have appreciated some facility to leave my suitcase for 3 hours from 10 am, but since there is no staffed reception that was not possible.

Plussat: Spacey and modern, very comfortable.

Miinukset: Dirty people pots put back into cupboard. It’s fine to ask people to do dishes and put away, however u need to check that everything is clean. Electric fry pan needs replacing. Been damaged and lid doesn’t even closely fit.

Plussat: Comfort, accessible, cost great, GREAT STAFF. CLEAN ROOMS SAFE CAR STORAGE.

Miinukset: NA

Plussat: Going to sleep.

Miinukset: No comment.

Plussat: Staff location great

Plussat: I loved it because it’s old fashioned and charming. The host was super friendly.

Plussat: Nicky in reception is really pleasant and helpful and the room is serviced daily.

Plussat: Very clean place with excellent location and friendly staff

Plussat: We were given an upgrade to a spa room at no extra cost.. very friendly staff and informative about the local area..

Miinukset: No sound proofing at all and bathroom was mouldy

Plussat: Breakfast was tailored for me. Bed covers were good , not too heavy and hot. Allowed to have a late checkout.

Miinukset: Lost shirt took 4 phone calls and 1 return trip to find. Bushes in car park need trimming

Plussat: Fantastic rooms, very comfortable and very clean. I travel a lot for work and will be staying here in future if available. Excellent location and facilities for a very reasonable price.

Plussat: Clean and central

Miinukset: Expensive for what it was. Not overly welcoming at reception.

Plussat: Location, clean room.

Miinukset: Arrogant reception lady, maybe the owner. But none the less, quite rude!!

Plussat: Comfortable bed, nice family room, clean and reception was very helpful and kind. A great motel if you are passing through like I was or for mine workers, etc. Also loved having tv in kids room and the main room.

Miinukset: The pool step was broken.

Plussat: Room comfy

Miinukset: No windows in the room

Miinukset: It would appear there are cost cutting measures going on, two lights were not working in the room particularly the one over the desk area

Plussat: Breakfast was as expected, it's not hard to get bacon n eggs wrong Location was/is why booked there

Miinukset: The room was directly above the kids outdoor play area, until about 9pm we it to hear kids squealing outside the room windows, added to that the bonus of having a outdoor light going all night things were about as peachy as you could get..... Did I mention the exit door right next to the room also being slammed closed? No? Perhaps I should. Room 190 must be the worst room in the whole facility and we scored it. Did I remember to let you know the a couple of the room lights did not work? All together, the best part of the room was the shower

Plussat: Size of room

Miinukset: Too far to walk to room Doors very noisy

Plussat: The bed was comfortable.

Miinukset: Service in general was hopeless. Breakfast was a disaster.

Plussat: Staff very friendly and restaurant good

Miinukset: Bathrooms need updating small balcony covered with cigarette butts

Plussat: The bed was comfortable

Miinukset: The wifi was not free

Plussat: Exceptionally helpful and understanding reception staff.

Plussat: Location

Plussat: Location and easy check in process

Miinukset: A little pricey for a cabin but accept that is comparable for the location

Plussat: Nil issues about late check-in and well accommodated despite card issues..thank you very much! This place is highly recommended!

Plussat: Property has been refurbished and is comfortable. Staff were very helpful as we arrived late. Excellent customer service!

Plussat: we had a great one nite stay just what we needed would stay there again next time we are in town

Miinukset: nothing not to like great for 1 nite stay thanks

Plussat: Easy to access with trailer and after hours. Clean, comfortable and spacious facilities for a family travelling to be able to cook a meal, relax and unwind after a days travel.

Plussat: The room was clean and comfortable

Miinukset: No onsite shop or eating facilities

Plussat: Great facilities for families. Lots of room to park vehicle and trailer right next to accomodation.

Miinukset: Clean facilities and easy after hours booking

Plussat: The cabin was well appointed with simple kitchen facilities including bench top oven and 2 hotplate stove top. The refig was small but adequate for our two night stay. We were able to do laundry in coin operated commercial machines (wash and dry).

Miinukset: The cabin we occupied was near the highway. There were other cabins next grade up which were better protected from road noise. The location of the double bed gave little space to access across the foot of the bed. We experienced some problem with ants getting into our food on the bench (often a problem I have experienced in arid regions and in my own home) however as soon as this was reported staff provided insect spray which addressed the issue. The molded shower cubical needs some additional support under it. It creaked and groaned a bit too much while being used.

Plussat: We had dinner in the restaurant, the meal was good value for money, tasted great and the staff were pleasant.

Plussat: Good location

Miinukset: Not very clean

Plussat: The chef at the restaurant was acceptional and so friendly!

Plussat: Staff were very friendly and welcoming Location to Buchanan Park Cleanliness Pretty quite

Miinukset: The sheets were horrible, the only thing that really let it down Ran out of milk and coffee

Plussat: Rooms are large and clean. Hotel was easy to find n the highway.

Miinukset: Restaurant service was poor. Waitress could not tell us what wine was available, several from the menu were out of stock, there was no list of replacements, we eventually said just bring us a Shiraz, and hoped for the best. Her comment was I don't drink wine so I don't know. The same waitress had absolutely no idea of how the curries were cooked and told me there were no slow cooked curries. My husband ordered a curry and received an obviously slow cooked beef curry, but no rice ever arrived to have with it! It was served with barely warmed frozen vegetables.

Plussat: We should have read the comments ... what a dump!

Miinukset: Everything, what an absolute mess and disgrace. I have stayed at many motels for work and this place was the absolute worst ever by a very long way. Untidy, filthy, broken and inoperative facilities. We didn't bother complaining to management because it was very clear that they didn't care.

Plussat: Comfortable beds, thick soft fluffy towels and staff so lovely and friendly.

Plussat: The room was comfortable with a big bathroom. Had a separate sink in the kitchenette.

Miinukset: The parking was tight. The smoke alarm was hanging off the ceiling.

Plussat: The food cooked by the onsite chef was fantastic and he was also very friendly and helpful

Miinukset: The bed sheets and pillowcases looked used. The bathroom had cigarette burns all over the vanity and bath. The bath/shower curtain was dirty and didn’t even attach to the wall. There were locals wandering around outside our door early hours of the morning and making noise and also attempted to break in to our camper parked outside.

Plussat: Close to everything

Miinukset: No any issues

Plussat: Not much

Miinukset: Not for the faint hearted very run down, grubby, towels falling apart, swimming pool was more like a fish pond. Did not feel very safe or secure staying there and paid the same price for a very lovely self contained villa in Alice springs the night before

Plussat: Not a thing

Miinukset: On arrival the Philippines lady was in a rush to go, arrived about 6, no one at reception as she left, screaming kids about, her printer did not work so couldn’t get an invoice signed. Go to room and there are indigenous people everywhere staying there rather scary. Went into the room and it stank, not clean, shower dirty, air conditioning and fan hadn’t been cleaned for ages, certainly not value for money, Bed as hard as the floor and smelt all this after driving 10 hours for the day. Indigenous everywhere smoking, could smell the smoke coming into the room, so went out had dinner, came back about 8 went inside and came back out having a sports drink looking at my phone as it smelt inside. Then one indigenous lady walked past and said there is a ph and full packet of cigarettes next door they have left out, I said more fool them with who is here and she agreed, seemed nice enough, I said to her to knock on the door and tell them, I then went inside. Came back out about 49 minutes later to get my shoes out of my car and noticed the ph and cigarettes gone, went inside showered and slept. Woke up at 10.55 to banging loud banging on my door, hot dressed went out and a lady from next door accusing me of taking her cigarettes and ph, to which I said I thought the other lady took them she said we were out so I said well one of them here has it, they then moved there car in front of mine and blocked it so I demanded they move it and they went on so I called the police, they said one of the Indigenous people saw me take it, police arrived I told them everything, I said to one come check my room and car, to which he checked the room and of course nothing the other went to the woman who said she saw me who then said no I didn’t see him I just said he may have taken, at that point police said all good for me and they quickly checked car as I demanded it and the other lady now apologised I went back to sleep.

Plussat: Close to everything comfortable and clean

Plussat: Nice Managers and was very good in location close to shopping center

Plussat: The photos does this place justice.the building,rooms,pool and surroundings does not like that at all..booked a family room for 5 got a double and single bed instead,the room smelt bad,we only got a motel so we could have family time and go swimming and the pool had a chaun wrapped around the gate and contained household rubbish.when I spoke to the lady about our room she just informed me to push both beds together n the 5 of us share a bed...I ended up packing us up and paying a second time at sunset top tourist park and was a much better stay

Miinukset: The whole place needs redoing

Plussat: Safe

Miinukset: Poor air conditioning