Novotel Nadi

staff been so helpful, it was clean and tidy,

well the amount you pay for breakfast and what you get is ridiculous, we pay high for rooms and then on top of that the breakfast,. I mean just too much

The breakfast was really good value for money. Had a variety of choices and the staff were friendly.

Upon arrival, my room was not sorted. Had to wait for an hour to get this sorted.The rooms smelt like cockroach and there was no wifi connectivity in some of the rooms.

The room was not clean. Also, it had insects. The staff changed the room. It was slightly better. The air condition had issues, it stopped working. The room was very hot without the air condition. The technician arrived after almost an hour and fixed it. However, I felt unsafe because the technician was not accompanied by Novotel Staff, so he harrassed me inside the room. He entered into my personal space, used unprofessional and inappropriate language. I told him to leave my room and informed Novotel's staff. I requested that the matter be escalated for disciplinary action. But I have not heard from the management.