Nainital hotellia

Plussat: This was the highlight of our trip to India. After spending a week in Delhi, Agra, and Jaipur, our stay at Soulitude was exactly what we were looking for. It was a relaxing and refreshing way to end our trip. The food was excellent and the staff was very attentive to our requests.

Plussat: Natural beauty is very nice, staff are extremely Co-operative.

Miinukset: Prices should be in price band of 5000/ night

Plussat: The staff was accommodating and friendly, and happy to cater to specific needs as we were travelling with a child.

Miinukset: Everything was great, though can be priced more reasonable.

Plussat: Service and big rooms

Miinukset: Limited breakfast No view from the rooms far from Mall road

Plussat: Site seeing, staff, food taste

Miinukset: Bed cushions and variety of breakfast

Plussat: Staff was very friendly

Miinukset: Approach road is very steep

Plussat: Breakfast was Good

Miinukset: This property is NOT recommended for a family with Children. We booked 2 double rooms for our family. In each room we had 1 Child (10/12 years of age). We did NOT ask any extra beds etc and the property charges us INR 1000/-. extra for each room. We have been staying with or family all around the globe and the MAX what we have been charged is 1 person breakfast charge against 2 child. If we looks the bookings carefully. The property charges INR 750/- for 2 adults dinner (in case one do this as a pre-booking), while for 1 child breakfast they charged us INR 1000/-. This simply was unrealistic to us.

Plussat: Evenings were well planned, courteous staff

Miinukset: Mattresses are extremely uncomfortable. These days all good hotels/resorts provide orthopaedic mattress and not those fluffy ones where your back looses its shape.

Plussat: Had a great experience. Hotel location is calm and peaceful and also at the same time not far enough from the main city center. Food is great. Staff very courteous and supportive. Highly recommended if you are looking for a tranquil & peaceful environment for relaxation.

Plussat: It was good but not exactly the best!!bathroom was too small and not very neat as one would expect in four star!!the scenery from our room was good!the service was good!very friendly staff especially in dining section

Miinukset: Too many steps to climb to the entrance of the hotel so cumbersome and infact my legs were swollen!bathroom was too tiny!!and not very neat!!

Plussat: The music and singer at night. Bar.

Miinukset: Not worth the price.   We arrived for 2 nights after a month of moving between hotels.   The price is excessive compared to what you get.   The heating at night did not work and there was no hot water in the shower. The shower water goes to the bathroom and there is no way to clean it. In the morning we got up for breakfast and there was a miserable buffet even without eggs and no mention of a meal but snacks. The food is restored and the fruit is spoiled and the caracas are inedible so we ordered a meal separately at an excessive price. While we were eating, the clerk approached us at the reception and started pushing us for trips. Then they called from the spa a few times and bothered us.   In the evening I ordered a salad and got one cucumber one tomato and one onion cut into large pieces the price of it is 350 rupees. Just feels cheated.   The employees do not know English so there is a severe shortage of communication.   And the location is not good either. It is very difficult and long on foot that even motorcycles are difficult to mount. Do not recommend at all.

Plussat: The staff, the ambience, the live music - everything was fabulous.

Miinukset: The location was far from the main market but they had an excellent courtesy ride everyday.

Plussat: The royal rooms are in a different wing. So its private.

Miinukset: -It was overpriced. Although it was the royal room there wasnt anything unusually different from the other rooms. -We had to change our room because the shower's temp control was not functioning. They tried fixing it but were unsuccessful. The water used to get either extremely hot or extremely cold. To our dismay this was the case in the new room allocated as well. Really missed a warm and relaxing shower on both days. -The Wifi did not work on both days. - The breakfast was average in taste.

Plussat: General environment

Miinukset: Rooms are too small,in fact cramped

Plussat: The Facilities

Miinukset: Directions to reach

Plussat: Very friendly staff

Miinukset: wifi was very bad.

Plussat: Excellent breafast and dinner.Staff very helpful and coordial.

Miinukset: Hair drier and iron in rooms could have been provided.

Plussat: Good breakfast and helpful staff

Plussat: Room interior

Miinukset: Bathroom and noisy outside..

Plussat: Location

Miinukset: The service wasn’t comparable to a 5 star

Plussat: Cleanliness, good hospitality by all the staff . Mr Bhisht was really good in the restaurant

Miinukset: They didn’t inform few facilities they provide viz portable bon fire on balcony , which we discovered day of departure

Plussat: Staff behaviour

Miinukset: Liked everything

Plussat: Amazing staff, very friendly and helpful. The view from terrace was stunning.

Miinukset: The pricing was too steep , given it was off season and it excluded meals.

Plussat: Nothing is good in this property

Miinukset: Nothing is good in this property except location

Miinukset: We stayed in Executive Suite and rooms were not clean at all and various other facilities were not working

Plussat: Location, staffs other then FD

Miinukset: Front office horrible

Plussat: Property staff is very courteous and helpfull

Miinukset: Hotel needs to upgrade there 2 nd floor rooms and bathrooms especially

Plussat: All staff is abundantly friendly and helpful Variety breakfast both Indian and Continental Rooms are luxurious with superb views Restaurant had variety and room service was excellent

Miinukset: I tried to cancel the booking as i fell very sick just a couple of days before check in . Booking. com's Executive tried very hard for waiver of the cancellation charge , but the Hotel would not budge . So we checked in . To my surprise the hotel was not at all handicapped or senior citizen friendly Built vertically in a hillside there were no lifts or wheel chair access to the rooms which were at different levels. There was just a narrow, winding, uphill, bumpy track (not road) of about 1.5 km to reach the property. Having just had a hip replacement surgery recently i needed to climb 49 step to access the room I again tried for cancellation . It took a lot of effort for a Booking Executive to persuade the hotel to reduce the booking by just one day

Plussat: The staff was friendly

Miinukset: I didn't receive the wifi password on time, the blower was also sent after we requested for.

Plussat: Their restaurant served good food. We loved the food, ambience everything. Great stay.

Miinukset: The road towards the hotel was a bit difficult to drive the car...Rest everything was great.The staff was very friendly and had great barbeque starters outside in their lawn.swimming pool had dry leaves..

Plussat: The location and the view from the hotel is superb!

Miinukset: My room was missing a partition between the bathroom.

Plussat: Comfortable clean and very quite.

Miinukset: The dinning room is very stuffy the view is of the valley only with only houses seen no lake.

Plussat: But after reaching, it's one of the best facility. Service is appreciable.

Miinukset: Approach Road is not at all convenient.

Plussat: NOTHING

Miinukset: SO MANY PROBLEM IN CHECK-IN, ROOM WAS IN VERY BAD CONDITION, REQUIRE PEST CONTROL IN THE CLUB, STAFF WAS NOT FRIENDLY, ACTUALLY, I DID NOT LIKE ANYTHING IN THIS CLUB, I STAYED IN SO MANY LOCATION OF MAHINDRA, BUT THIS WAS VERY BAD EXPERIENCE

Plussat: Beautiful Location, Amazing property.. between woods..with lots of 4 legged friends

Plussat: Fare for extra bed was high

Miinukset: all set up and specially bone fire

Plussat: I like the natural beauty at the property because property is beautiful and in lush green area.

Miinukset: Cold, funny, but nothing to didn't like.

Plussat: Breakfast was OK and the location is awesome. My kids really enjoyed the activities.

Miinukset: Housekeeping service is not upto the mark. I kept on asking for a towel for 2 days but no one paid any heed to that. There is no room service and even to get the morning tea you have to get down to the dining area.

Plussat: It is a perfect place to relax.Away from the buzy mall road and in the midst of jungle. The staff and owner are too good. Food was excellent.

Plussat: Property is great place to stay away from crowd and in the nature

Plussat: Nice resort with good service and food

Miinukset: Nothing

Plussat: location

Miinukset: no water heater in bathrooms and hot water only available at select times in morning and evening, single heater socket in double rooms, food according to the majority guests, bathrooms could be better.

Plussat: Location close to High Court. Ambience and lighing. Parking facility. Good food.

Miinukset: Only soap povided for toiletries. Spider web on toilet doors and leakage in toilet jet spray. Time taken for billing. Exceptional wait for luggage assistance at check out which was finally done on our own.

Miinukset: There services were pathetic

Plussat: All the facilities provide by hotel is excellent

Plussat: Services location

Miinukset: Worst. Lobby, room stinks. No facility at all. Rooms poorly maintened. Food worst. Not hygienic place to eat . We dint have our breakfast after seeing the place, though it was included in packag. Rude staff. Not worth for money. Do not go. Pic is different from actual place

Miinukset: A decent place for a family stay at a convenient location.

Plussat: Overall stay was good.

Miinukset: Facility in washroom needs attention. Ensure proper supply of washroom items.

Miinukset: The do not have heater in room and also no hot water is available 24/7 Only 2hours in the morning n 2hours at night

Plussat: The last uphill climb will leave you gasping for air. Other than that hotel is very easy to locate. Right next to Central Bus station.

Miinukset: The heritage rooms of the hotel are really "BIG" but in place like Nainital having big room with a tiny heater is a nightmare. Hotel should provide bigger heaters for the heritage rooms as they are bigger in size.

Plussat: Excellent location. Good service

Plussat: Location

Miinukset: Cleanliness and infrastructure

Plussat: Location is good.

Miinukset: Breakfast was not great, not much choices. Parking is a big pain , dont stay in this hotel if you are travelling in your own vehicle. No Tea or Coffee or electric kettle in the room. Staff provided only one heater for a twin room which doesnt make any sense as two rooms needs two heaters. I would not recommend this hotel .

Plussat: Location is okay.

Miinukset: Not worth the value. Poor room hygiene. Charged 55₹ for mineral water.

Plussat: Only the view was good but location was too far from nainital.

Miinukset: The food quality was not at all good. And it's a hill station so we expect 24*7 hot water but there were timings for hot water in shower. Rooms were not that great and price was just too much. The lighting was also horrible. Maintenance was not there and room service was poor. After we had eaten out lunch, we asked them to clear the plates but they didn't and dirty plates were in our room for 2 whole days. Room service was very slow. I won't recommend this hotel at all.

Plussat: Location

Miinukset: Unclean place and no value for money

Plussat: Location, food and staff

Miinukset: Rooms as shown in the picture are quite different from actual , so disappointed

Plussat: A very beautiful resort, amazing view and lovely comfortable rooms. The greenery, ambiance, location, food was all great Kumaon Thali is a must. . .I had a wonderful and memorable vacation. Staff behavior was excellent the personal touch by every staff member is very friendly and helpful. I would strongly recommend to book your wild life safaris through them they add their own value to make your safari experience memorable. We thoroughly enjoyed our stay at Jakson Resorts Jim Corbett.

Plussat: The people where friendly

Miinukset: The staff where clueless about everything related to hotels. Nothing was ever done right first time even with the use of google translate. It was one frustration after another. Would not recommend this place at all!

Plussat: The mango groove cottages are beautiful. The concept of breakfast anytime is truly a luxury as I like sleeping in late. It's beautifully laid in ur balcony at no extra cost & included in the CP plan. Evening bonfire is splendid, pool side is very nice & pool very well maintained..staff always willing to help. Kumaon Thali is a must.

Miinukset: No complaints

Plussat: The Premier rooms are really comfortable, have 2 queen beds that can sleep 4 & are very spacious with a private balcony. Will definitely try the cottages next time as they looked simply lovely. BBQ restaurant in the Mango orchard is simply fabulous & local cuisine is very good. My friends took a Jeep safari with a guide that was arranged by the hotel. The village walk was truly a wonderful experience & very different from the nature walk. Staff are very helpful & always willing to go a step ahead to make a difference.