Sevilla hotellia

Plussat: The property is decidedly a Grande Dame. You almost feel underdressed if not attired in formal wear. However it a far from stuffy. The staff are exquisite, knowledgeable and charming. The team of Concierge were outstanding in their recommendations and arrangements. . Breakfast buffet is one of the best I've enjoyed.

Miinukset: The Executive chef needs to learn how to get a brigade together. Dined twice in the main restaurant. On the second night the majority of the diners waited endlessly for their courses to arrive. Obviously a big break down. Any Chef, worth their title, should have been in view and pologizing for their ineptitude. The only blip on the radar but it was a massive one that tarnished 3 incredible nights.

Plussat: Incredibly helpful staff, many offers to be of assistance, varied and tasty breakfast included, comfortable bed and quite a spacious room. Shower was great. Kindly left chocolates and water in my room for refreshment after my first day.

Miinukset: Room was worn down - beaten up cupboards/walls/baseboards, cracks, etc. Pool is not at all as pictured, only thigh-deep and not long enough for more than a few strokes.

Plussat: Great location, excellent amenities, excellent service and care.

Plussat: Service was incredible, the hotel was beautiful, and the best breakfast we've ever had

Miinukset: Nothing to report here. We absolutely loved every aspect of our stay.

Miinukset: Room too dark. Not enough natural light so should at least increase lighting

Plussat: Staff made sure all the small details were perfect: the room every night was made ready for winding down, with slippers beside the bed, the breakfast was good, the staff was very nice.

Miinukset: The spa was closed because of a renovation.

Plussat: high service level und really friendly staff

Miinukset: n/a

Plussat: The collection of buildings is beautiful and charming and the staff was very helpful after our initial problem with getting us into a nicer room. Well situated in the city. Much more impressive inside than you would expect.

Miinukset: Our first room had mildew in the closet. I was bummed because we lost the spa tub, but they upgraded us to a suite as soon as we pointed out the issue.

Plussat: This was a wonderful hotel with a perfect location. The staff was very friendly and helpful. We highly recommend this hotel!

Plussat: I loved everything about this hotel. The location is wonderful. It's not in the center of the hustle and bustle but very close, only a few minute walk. It's nice and quiet at night. The hotel itself is stunning, so romantic & charming. The hotel is a maze - be patient it could take you 45 to find your room but it's worth the adventure. It's a very charming hotel that hasn't been updated in a big way in a long time so if you're looking for something NEW this is not the place for you. If you like character & tranquility you'll love this spot.

Miinukset: I don't have anything negative to say but there are a few things I wish I knew before I booked because for some people these could be deal breakers. If you have mobility issues or can't climb stairs easily this is NOT the place for you. I mentioned the place is like a maze, which I loved but when I had 8 bags (2 weeks worth of luggage for travel around Spain) and couldn't find my room for 45 min. There is no rhyme or reason to the layout of this place so some rooms are up around winding hallways and hidden passage ways & there are no signs. Not handicap friendly! The other thing is that there is only wifi in the one common area lobby - so if you need to work or don't feel like splurging on an international data plan, you'll be disconnected for most of your stay as a lot of surround places don't have wifi either.

Plussat: Decor and architecture Friendly staff Breakfast quality

Miinukset: Small room Somewhat difficult to navigate

Plussat: Everything was great. The staff were very friendly, the decor was beautiful and definitely set up a romantic feel, made you feel like you were in another era.

Plussat: The location in the heart of the Santa Cruz district is fantastic. Very easy to walk to most sights.

Miinukset: The hotel is a maze of 20+ individual homes that have been joined by tunnels, walkways, etc. There is little signage and only a hand drawn paper map provided to guide you. We were literally lost for a good bit of the time finding our room and facilities

Plussat: Great location, fascinating grounds, helpful staff.

Plussat: I liked the location because it was right where the action was.

Miinukset: It was old but it was not nicely renovated. The rooms especially the floors appeared untidy and unclean, the old pipes were showing. . Overall, the atmosphere gave me an icky feeling. The walls were very thin, you could here shouting outside till the wee hours of the morning and you can here the very minute noise from the other guests inside the hotel. The bed was very uncomfortable andthe pillows were a joke, very thin overused and flat.