Nanao hotellia

Plussat: VERY VERY famous onsen 加賀屋旅館 in 1906 from now. Whatever the front services, hotel environment including lobby, onsen area, dining area and the stayed room etc.. It is most super good services; breakfast and dinner is perfect. All the arrangements is provided in excellent level.

Miinukset: Nil

Miinukset: Food is bad

Plussat: Friendly staff & cosy service

Miinukset: Food can be better

Plussat: All

Miinukset: The PRICE

Plussat: Performance hall is excellent

Miinukset: Wish Front desk staff on phone can speak English

Plussat: Delicious breakfast and dinner.

Miinukset: A bit expensive.

Plussat: good food and service a waitress in the restaurant speaks English very well

Miinukset: hotel is located too close to the sea, so room is a little humid

Plussat: We liked the attention of the staff and the management, the very traditional setting of the room, the location very much

Plussat: Very convenient location, easy parking on site.

Plussat: Nice staff and very delicious food. Luxury dinning course with seasonal option.

Miinukset: Hot Spring is good, but roof pool did not open at my day.

Plussat: The outdoor onsen is surrounded by trees with sea just next to it. Very nice design.

Miinukset: Air fan in the room is a bit noisy but can be turned off.

Miinukset: wifi needs to be improved

Plussat: The location was good

Miinukset: I expected better quality of food, ex. the beef was tough. The facilities needed an update.

Plussat: Waitress speaks good English in the restaurant

Plussat: The view onto the bay was amazing and the food delicious (both dinner and breakfast). The staff would park the car for me and drive it to the front door in the morning.

Miinukset: The staff was very polite but a bit stiff and inflexible (didn't get the room before official check-in time). The hot water on the shower was totally unreliable (kept going from hot to cold) and there were not enough towels.

Plussat: Exceptional service in traditional ryokan, fantastic privately served dinner courses, excellent public baths.

Miinukset: Stay was too short!

Plussat: My family enjoyed our stay. The staff, room, facilities and food are excellent. We will come back again. Thank you Tadaya for everything.

Plussat: Location, views from the property, best sunset view! Staff - such excellent and friendly service despite language barrier!

Miinukset: Our Japanese style room was a bit dated but super, super clean and very spacious

Plussat: good onsen very clean and big place good supply of towels breakfast good excellent shuttle service very customer oriented but hope they operate this service until 8.30pm insteaf of 6.00 PM

Miinukset: carpet is very old some cigarette smell in the room they should prepare a dinner menu to inform customers of their food options

Plussat: This ryokan has beautiful bay view. Our Japanese style room was very spacious & luxurious, had a western style sitting area to watch the beautiful sunset. Food was excellent! Mr. Kusano spoke perfect English & helped us navigate through the process & advised us with many insightful of information about the area. We enjoyed our stay there.

Miinukset: We had a little mishap regarding to purchasing a merchandise however, Ms. Shimizu at the front desk took care of the situation for us & made sure that we were satisfied.

Plussat: The view was beautiful. The meals were excellent and well presented( though my server didnt speak English, she was hospitable in her own cheerful way ). Tadaya is very exclusively located, you would not want to stay at some nondescript tower block nearer town( and there are a few in Wakura ) My husband and i were celebrating our anniversary, and we felt it was beautiful in every way. Outstanding onsen. Many thanks to Jiro-san for the special arrangements , card and gift. I would hope to go back some time soon and build memories at Tadaya

Miinukset: Nothing .

Plussat: The view from our room was great. The shuttle provided by the hotel was great. Food was good, too.

Miinukset: Staff did not help with luggage at check in and we had to lug our luggage through the property and upstairs to our room and after travelling from all the way from Tokyo tired and seeing Japanese guests before us being helped with their bags, it did not feel good. Dinner and breakfast is exclusively served in dining area and not brought to the room. And although it is in a great area, there is nothing to do outside the hotel within walking distance. Not ideal without a car.

Plussat: The hotel is located at the far end of the spring area . It is very private and quiet. Match the expectation of an upscale onsen

Plussat: We stayed in room 10-15, which is located on the highest floor on hotel's main building. We enjoyed the sea view from the room (and balcony) all the time we didn't enjoy it from onsen. The room is very spacious, bedding is very soft and comfortable. We are Europeans and would never expect that sleeping on a floor with just futon would be so comfortable! Breakfast and dinner are traditional Japanese kind, where you get a lot of small dishes. Some are cooked by staff in front of you. Unfortunately we didn't understand them very well, so might have overcooked some seafood, but anyway, we enjoyed food very much. It is very filling breakfast and dinner, but lunch wouldn't hurt. All eating places are located max 10 min walk from hotel, as well as famous onsen eggs preparation place. Just next to hotel there is a public park with free foot onsen.

Miinukset: The only thing I wasn't very happy about is glass panel in ladies' onsen, which blocks air flow and during night time you can't see sea and stars (my husband was very excited about the view from their onsen at night). By the way, onsens work from 3pm to 10 am.

Plussat: Japanese style hotel with good onsen. We have sea view room with breakfast and dinner, we are vegan, so just email them to request and they can arrange wonderful （精進料理）Japanese style vegan meal for the breakfast and dinner. Call them after arrived at the station and they will come to pick you up.

Miinukset: nothing

Plussat: Onsen was great, not crowded. Room had great view of Nanao Bay. Very quiet & relaxing hotel.

Miinukset: Our room wasn't cleaned though we stayed 2 nights. New onsen towels were hung on the door in a bag. Don't know if we were supposed to do something for them to know we were out & the room could be accessed for cleaning.

Plussat: Ocean view room, room size, breakfast and dinner, view from room, professional staff, cleanness

Plussat: Ocean view rooms had great views. Meals were delicious and service was great.

Miinukset: No complains at all.

Plussat: Super relaxing! Really kind helpful staff, so much space in my room, fabulous view from the lounge area... even my "city view" had a view of the park next door and the bay from my rooms sitting area. (I traveled during low season though so not sure if this is the norm). The onsens and products were good. If you want to get off the beaten track this is a nice place to rest in a lovely traditional style room setting.

Miinukset: I struggled for a while to find out how to make the lights get brighter in the main room... turns out they work by the remote... the glass infront of the women's onsen doors get in the way of the view a little but you're on the second floor so I can see why it's needed... the place could use a few more electricity outlets for today's techy peeps... not one of these things got in the way of me having a great time... (the light remote was actually fabulous when it was time to sleep!!!)

Plussat: the public bath and dining experience

Miinukset: tatami floor is too hard and futon is too thin to sleep comfortably

Plussat: The kaiseki dinner was outstanding!! The ocean view from the room was amazing. Down the street was a local summer festival.

Miinukset: It is a bit pricey but the service, amenities, friendliness of staff and location were superb. Dinner was outstanding!!

Plussat: They provide shuttle pick-up service from Wakura Onsen Station, therefore location is convenient. Staff very friendly and helpful Room is spacious and clean Public bath very nice They provide buffet style breakfast and dinner, food are delicious.

Miinukset: NIL

Plussat: Friendly Staff. Good hot spring bath.

Miinukset: Nothing.

Plussat: It was a very relsxing place the room was okay

Miinukset: It was a little far from the town

Plussat: Great opportunity to really experience Japanese culture

Miinukset: The place was a little tired and could do with refurbishment in places

Plussat: Breakfast and dinner was great

Plussat: nice of view for the onsen.

Miinukset: overall the staffs unfriendly and the facilities getting old and doesn't fix it.

Plussat: the single room, design, color, comfortable, relaxing, also the onsen bath at 7/F

Miinukset: outside window not cleaned

Plussat: The main building is luxurious.

Miinukset: The room is located next by the main building.

Plussat: Very nice dedicated staff everywhere (front desk, restaurant, bath, ....). Very good food. Large bath facility. Big confortable room with tatami and futon for an very relaxing night. Great property.

Plussat: Hotel lobby was impressive, spacious!!!

Miinukset: Lack of English soeaking staff... but all were very helpful. My room was in the other building so it’s a bit too far to walk to the main building facilities especially in cold weather!

Plussat: As soon as you arrive to the hotel, it immediately sets the tone with its surrounding area which was relaxing and calm. Not much to do within the vicinity area of the hotel. There's a cute lil area for a public foot bath that overlooks the sea. I didn't go for a ryokan room; booked a Garden room instead since i was a solo traveler - so i'm not able to comment about dinner. But breakfast has a pretty good selection. The bed was extremely comfy and i love the massage chair in my room! The onsen was great as well. Definitely a nice getaway for some R&R.

Miinukset: It would have been nice to offer an option for guests to go for a ryokan dinner with the booking of the Noto Garden room. I was eager to try a ryokan dinner however i was not willing to book a tatami room, paying double as a single traveler.

Plussat: Nice onsen. Meals were very good.

Miinukset: Long walk from my room to onsen and dining area. (Two hotels adjacent to each other). Also, the room I selected was described as having an ocean view but didn't. After complaining to front desk, they offered a smaller room with an ocean view, barely.

Plussat: Baths were very nice.

Miinukset: Bed too soft. Breakfast buffet very poor.

Plussat: Excellent facilities, well-designed public areas and rooms at the annex building where I stayed. Excellent service from staff, particularly Mr Akaike at the Front Desk! :))

Plussat: Excellent baths, parking, delicious food, quality service

Miinukset: English not too widely spoken here but the staff still try their best to help

Plussat: Little far from station

Plussat: Easy to find, modern and comfortable. The staff is very helpful and friendly. They helped us find a good local sushi restaurant and made the reservation for us.

Miinukset: The hot bath bath in the ground floor was average but clean. No real onsen.

Plussat: room cleaness

Miinukset: hair dryer was too weak to dry

Plussat: Public bath was small but nice; overall the room and facilities were clean. They have free coffee on the first floor and a vending machine for alcohol and cup ramen on the first floor which is very useful. Close to the station and easy access

Plussat: Close to the bar street

Miinukset: No bycicle parking

Plussat: Breakfast is good. Location is handy.

Miinukset: None

Plussat: Very nice staff sent us letters each day telling us in English about the facilities onsen was extra hot. Food delicious

Plussat: Appreciated for the drop off at bus stop. It was exceeding of my expectation.

Miinukset: none

Miinukset: The place is totally run down, the whole hotel is not clean, and not well maintained. The hotspring area (female area), the access to the outdoor hotspring has no privacy, there is a big gap of the fence that people from the street can see the hotel guest. And the same, the outdoor pool area is not cleaned well. The room has lot of dust and dirt marks on the wall, mini fridge..... I can say this one is the worst hotel condition with that range of room rate.

Miinukset: Too old, no facility.

Plussat: Outside hot spring, location

Plussat: Have pick up service between JR station and the hotel.

Plussat: Nothing

Miinukset: 1) cost versus value. Very expensive for what you get. 2) filthy large room, old and dilapidated, dirty looking chairs w holes from cigarettes, sliding doors with marks , sticky table. Bottom part of air con covered with some green tape. Only the futon was clean looking and the tatami had been recently changed. But the remaining issues of the state of the room have been disregarded. Perhaps nothing has been done for some 15 years? This comment applies to the lobby and the rest of the hotel as well. 3) No dinner included in the cost and breakfast, though of decent size, not tasty. Also one is seated in a low- ceiling room wo real windows to look out from. 4) far to walk for the onsen. 5) had booked sea view. But w the empty pool just outside the window it was still ugly. 6) felt booking.com recommended / offered a bad option. Not happy. So sad, as there really are possibilities to make this a great hotel.