Horrible greeting and staff
Nothing that I can think of. The property was in a quite area, walking distance to downtown. All around the property there was construction.
The person who greeted us, Cris, was extremely rude and essentially kicked us out when my partner made a comment about not being shown around the property or the room. cris kept insisting that he was offended about the comment, every BnB worked differently and he never had shown people around. He also felt the need to mention that he had gone to school for two years in hospitality and he knew how to interact with customers. After he kept insisting he was offended, I asked him to stop, he proceeded to mutter that he was not going to get a bad review for this and he rather cancel our reservation. I asked him who the manager or his boss was to which he proceeded to say he managed the property. Honestly, I’m not sure how this property stays in business. All the pictures of the property are completely over staged and do not look anything like the pictures. Beware of staying at this property.
Downtown Napa Association ja Uptown Theater sijaitsevat 15 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center ja express-uloskirjautuminen. Palveluihin kuuluu rajoitettu pysäköinti.
Perustuu 286 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.