Napa hotellia

Plussat: The room was very nice, clean, and comfortable.

Miinukset: The location of our room was less than satisfactory. Much of the night their were noisey activities happening. We could hear the auction, music, dj, etc as if they were in our room with us.

Plussat: lots to do

Miinukset: costs for food and massages are very expensive

Plussat: Location and setting is awesome.

Miinukset: Terrible Staff experience at Spa - Run like two businesses - couldn't even get access to Sauna etc.

Plussat: Along with a Bible, there was a crucifix and a rosary in each room. I am Catholic and have never seen this before. It was amazing. Thank you.

Plussat: Great products in the bathroom!

Miinukset: We asked for a toothbrush and it took them >30 min to bring it, and then only brought one when we asked for two.

Plussat: Spa services and bowling

Plussat: The resort was beautiful. Lots to do on site. Nice cafe for breakfast/coffee.

Miinukset: The resort did not honor the reservation for a two queen bed room as reserved.

Plussat: Great and comfortable accommodations with great locations for Napa Valley attractions. Outstanding customer service!

Plussat: Location was great.

Miinukset: Rooms were dated. Facilities were ok. Fitness center was clean. Pool was dirty Hot tub was barely ok. No towels in one of the pools .

Plussat: Spa services were great

Miinukset: Hotel was very full and room was "upgraded" to a suite. Was not told before getting into room, suite was over Crush night club. Woken up at 12, 1, and 3 a.m. by drunk people yelling and leaving club. Despite calling front desk, noise continued. View from patio was of the building across the way and patio had a nest with dead bird inside. Not what I booked or expected. Had two previous stays here which were great. This was terrible and I never want to return there.

Plussat: Great location

Miinukset: Trash strewn hallways Elevators not working Soft lumpy bed Ants in shower Staff could care less

Plussat: Nice location Very comfortable rooms Pool on the small side for that size resort

Miinukset: Food at wedding reception was disappointing Meat was dry and fish was mushy

Plussat: Quiet and tranquil setting on in a small golf course community

Miinukset: Dated décor. The TV was from the 1980's.

Plussat: The grounds/golf course is really nice.

Miinukset: For the premium price, the facilities look a little tired. It needs a serious upgrade. The two bedroom suites are not even a part of the resort. You have to drive out of the property to get there.

Plussat: The suite was nice and comfortable.

Miinukset: There was a very smelly brown sludge that came up from from our kitchen sink. The maintenance people said that they couldn't fix it. I don't think the hotel handled this situation well.

Plussat: The Spa and The Grill restaurant were great - room was nice

Miinukset: Nothing - great place to stay

Plussat: Loved the property/ the grounds. Very beautiful.

Miinukset: Staff was terrible. Service was terrible. Room was very small.

Plussat: Convenience to the city and the wineries

Miinukset: We had visited Silverado about 35 years ago. I don't think they changed the carpet or the decor in all those years. Everything looked old and shoddy. It definitely is not the luxury resort which we remembered, and as such is way overpriced. Their computer system must be very old as it took almost 30 minutes for us top check out while they were awaiting our breakfast bill. Although the staff was friendly, they did not seem well trained. Overall, it was a disappointment.

Plussat: Check in went smoothly, the staff were friendly. They were able to accommodate an early check in and a late check out which was exactly what we needed for our stay for a friend's wedding. Loved the clean white smooth bed sheets. And the shower is amazing!

Miinukset: The walls are thin. We woke up few times early in the morning. We could hear the couple talking, opening closing drawers, and opening plastic wraps. The refrigerator and a/c are a bit noisy... the little light from the a/c is also pretty bright too.

Plussat: The grounds are decent

Miinukset: I'm not sure where to start, this property is so tired! The restaurant is mediocre at best, the service is slow and not very helpful. The mansion? It's so plain, unattractive, nothing luxurious at all. No water in the room, but a coffee maker? The couch was uncomfortable, the rooms are large but very plain. They charge a resort fee, but you pay to use the pool, the courts. Mid week, but golf unavailable except at 7 am or 2 pm. This place was such a disappointment on just about every level. It's a conference place!

Plussat: Location and staff

Miinukset: The facility needs significant upgrade. Felt like it's a condo in 1990.

Plussat: Staff was great, room great, and activities were nice. Would recommend to all, but can't say enough about the staff...

Miinukset: Nothing had a great trip

Plussat: I liked the layout and it was clean with a comfortable bed.

Miinukset: The parking at the timeshares, very small spaces especially when you are next to the bushes.

Plussat: Location was convenient.

Miinukset: The room we were assigned was a handicap room. Compared to our traveling companions our room was SUBSTANDARD. Bed was squeaky and uncomfortable. Poorly organized room and just plain disappointing. We had an ajoining suite and the people were loud until after 1 am... For the price we paid for our rooms we expected something nicer... If Ivy is the premier for best western they need to do some upgrading.

Plussat: The good? Location.

Miinukset: I arrived, and even though I had in black and white my reservation through Kayak, the hotel front desk could not find it. She then took my number down, but never bothered to grab the reservation code for follow up, which resulted in them calling me for the information. There was no offer to help or make right the situation. I just had to come back after they finished checking out the line behind me and wait for them to sort it out with Kayak or Orbitz or whatever vendor they said messed it up in the end. The rooms were just OK. I got a room over the front desk area, which meant that I heard quite a bit of noise. Thin walls/floors? I also found the plumbing to be atrociously loud. I used the toilet a few times while my partner slept and was afraid to flush because each time I did, the pipes went on for quite some time... Overall, I think the location did it justice, but otherwise, just so so.

Plussat: Very clean room. Nice bathroom. Nice pool. Great desk and counter space. Excellent location.

Miinukset: Breakfast area too small. Rooms are kind of tight. Beds were creaky.

Miinukset: Terrible rooms, barely slapped together! And the front desk staff was rude when we asked if there has been a mistake in our room assignment. How embarrassing they put their guests in these rooms

Plussat: The staff went out of their way to make our stay, and my daughters 21st Birthday trip wonderful!

Miinukset: The people in the room above us acted like a herd of elephants day and night! Stomping around with no regard for others!!

Plussat: Newly renovated w/ luxurious style, nice room for the price I paid.

Miinukset: Bathtub doesn't drain properly Air condition hard to gage my cold got worst during my stay.

Plussat: Convenient location and nice grounds. Staff was very accommodating.

Miinukset: Window screens were broken and sliding window didn't work. Beds were squeaky.

Plussat: The location was nice, staff was pleasant, large breakfast selection.

Miinukset: The bed was uncomfortable and squeezed with every move, we had to ask for an ice bin, and then our alarm clock had no cord/didn't work (very large paper weight) and when we asked for a replacement, no one ever came.

Plussat: We got a good deal for our room. It was a very nice and clean room.

Miinukset: The free breakfast was pretty much cereal and some fruit so that was disappointing

Plussat: Clean room and grounds. Convenient to have the breakfast available.

Miinukset: The controls on the heat/AC unit were damaged and we were unable to know what it was set to. The room was very cold when we arrived so we unplugged the unit. The refrigerator made noise also and we unplugged that too.

Plussat: Room was modern, clean and included breakfast. There was an amazing Italian restaurant next door, Il Posto

Miinukset: The bed was very uncomfortable :( that would probably be our only complaint! And maybe if the offered water bottles, that would have been beneficial!

Plussat: Room and breakfast.

Miinukset: We were on vacation with our young children and while the facilities were lovely we could not enjoy them as pretty much the entire hotel allowed smoking exciting for one small outdoor seating area that actually included a sign 'designated for non smokers'. It really put us off returning to this hotel.

Plussat: The facility was beautiful, much more than I expected. The cook to order breakfast was a bonus.

Miinukset: Room appeared clean at first glance, but I dropped something between the couch and needed to move it. The floor had a layer of dirt and there was food, clothing and all sorts of other stuff. The pull out bed and extra blanket in the closet were both soiled.

Plussat: Much nicer than any other Embassy Suites that we have stayed at. Sevice was great. We had booked two double beds and when they didn't have that available, they resolved it by giving us two rooms.

Plussat: Great place to stay! Stayed in a suite and the room was clean and large. Enjoyed the breakfast as well. Facilities were great, loved the pools and swans!

Miinukset: Happy hour left something to be desired, but I can't complain about free alcohol and snacks. Parking was limited also but was never an issue

Plussat: Location and included breakfast and happy hour.

Miinukset: No individual AC units per room. Meaning the AC is the same temperature throughout the whole facility. Our room was a sauna and we had the worst sleep ever. We complained and were given a fan, but all that did was blow the hot air around.

Plussat: This place needs to update its heat/cooling systems. The whole hotel has to be on either heat or cool in order to get your room where you want it temperature wise. I will not stay here again! The first room that we were given was like a dungeon, all slate floors and it was cold and dark, our second room had mold growth in the shower.

Miinukset: Please read above. The free breakfast was great and the hotel looks great, outside

Plussat: The breakfast and manager's reception were a good value. Location is very convenient to the historical downtown, where the majority of the restaurants are located. It was a $6 uber ride most nights. The location is also very close to the highway, making it very easy to get to the wineries.

Miinukset: They didn't vacuum the floors! On the second day, we found popcorn next to furniture that we hadn't used the first day, and we hasn't eaten any popcorn. If you want a king-size bed, you have to book direct. And be aware - they say they offer rooms with two queen-size beds, but they're actually full-size beds.

Plussat: Beautiful Hotel!!!

Miinukset: Breakfast was not well organized, i would rather pay for it instead

Plussat: The free breakfast buffet was great. The managers happy hour every night was also very nice. The bed was decent

Miinukset: The insulation between the floors is pretty poor. We could hear the people upstairs walking around. There was also some long-term stains on the towels that were in our room.

Plussat: Great customer service, beautiful courtyard and loved the complimentary breakfast.

Miinukset: Ceiling was a little thin, could hear upstairs guests stomping around at 6am.

Plussat: They actually have the decency to have a card in your room stating that your breakfast service worsens with the time of arrival. Touche!

Miinukset: This hotel is tucked between a busy highway 29 and California street. The traffic noise is deafening with the windows open and bad with them closed. Asking to change rooms is useless as they reserve the best locations for business customers. Breakfast service is horrible. There are not enough tables to accommodate everyone and the servers make no effort to help you find one. The bread was full of mold, and we had to notify the kitchen. The bathroom toilet leaked, the bed mattresses are old, but luckily they have a half comfortable pad covering them. The noise permeates from room to room. The pool is a miniature version. This hotel is not worth the money they ask. It's overpriced and over-rated.

Plussat: Excellent breakfasts. Nice rooms.

Plussat: locstion, service

Plussat: the location is centrally located, near the winnery and restaurant. the room are very nicely decorated and cozy.

Miinukset: the hotel is quite big, you have to walk far to go to your room,

Plussat: Wine tasting tour

Miinukset: The "free" snacks in the evening were very sparse....chips and salsa! Yes, that was all!

Plussat: visited many wineries. had picnic lunch italian deli. visited st. helena and rested well.

Miinukset:

Plussat: rooms are wonderful and spacious

Miinukset: no

Plussat: Good size room. Clean and functional.

Miinukset: Common areas. Lobby and bar were very dark and uninviting. Looks like they may need a redo with some lighting. No bellman -- you're on your own with your bags.

Plussat: Bed was comfortable.

Miinukset: They placed us in a room that was the first one by the lobby and restaurant. It was loud and noisy. The balcony overlooked right into the restaurant's outdoor seating, which was very disturbing. So the 2nd night, I requested a change. They placed in another room that smelled like hospital. I wouldn't stay here again with cost/reward not attractive.

Plussat: great value for your money

Miinukset: subpar lobby

Plussat: Hotel location is very good close to downtown riverfront and a quick walk to the oxbow market. The rooms are clean and very comfortable. The staff is very attentive and friendly. Nightly free wine tasting. They had smores kits available at the fire pit at no charge which was nice treat.

Miinukset: I thought the shower was not hot enough and wish it was more high pressure

Plussat: Very clean people at the front desk were very helpful and were to go and how to get they! Would say just a very quint place to stay if you are going to wine country

Plussat: Locatio

Miinukset: Price gouging at the bar. $50 for a glass of wine and a gin and tonic is outrageous. Bathroom in room was dated and dirty. Room itself was a bit dated. No complimentary water in the room....ridiculous when paying $300 a night. But it is like Napa....a tourist trap bent on taking your money. Not impressed.

Plussat: Decent room, most staff was very friendly

Miinukset: Lost our reservation and ended up with a King + sofa sleeper instead of 2 queen beds. The staff at the restaurant seemed really rude.

Plussat: The staff was very attentive and hospitable during our entire stay! A staff member greeted us at our car upon arrival to ask us for help and another member (RJ) turned on the fire pit for us when we were having a family lunch. My son gained a new friend.

Miinukset: None

Plussat: Hotel and rooms are nicely appointed

Miinukset: first floor river view rooms have no view of the river

Plussat: free continental breakfast, airline check-in kiosk, location, great staff

Plussat: I loved the bathroom, it has a very romatic setting. I also loved hearing the birds in the morning very peaceful.

Miinukset: I would recommend that you offer a welcome wine and cheese infront of your fireplace area. That would have topped it off for me.

Plussat: The hotel is localized in a wonderfull place.Our room was at the river side,it was fantastic!!

Miinukset: We didn't like the lack of room in the breakfast.

Plussat: The lobby area/bar was inviting, clean and comfortable. We had a glass of Napa wine by the fireplace and ordered appetizers. The back patio was inviting as well! Just a nice set up.

Miinukset: People who had been in the fitness room working out, very sweaty, came straight to the breakfast room to eat without consideration for others. Gross!

Plussat: We enjoyed the kind and courteous service. We loved our room and didn't want to leave it every day! The bed was amazing, the location was perfect for us. The Wi-Fi was free as was the breakfast (which, whilst busy, was tasty).

Plussat:

Miinukset: A little expensive for the overall experience

Plussat: The website pictures were not deceptive but gave an accurate interpretation of the facility

Miinukset:

Plussat: breakfast and DVD selection was nice

Miinukset: bathroom door would not close

Plussat: Good hotel, conveniently located in beautifull Napa Valley. Very nice breakfast and large rooms with very nice shower/bathroom.

Miinukset: Laundry services was majorly expensive we found out after the fact unfortunately (almost 100$ for some shirts and pants). Also reception had no clue about any questions f.e. on good wineries. Next time we would book more north in Napa Valley probably St helena which is a much nicer city and a few degrees warmer than Napa although only 10-15 miles more north.

Plussat: We arrive late and had missed the wine reception but the receptionist gave us 2 glasses of wine we could take up to the room. She then provided us with tons of information and recommendations. We took her recommendations and do not regret it one bit, for ashort stay in Napa I feel like we got the best of everything.

Miinukset: Need to improve cleanses and amenities provided.

Plussat: Convenient location (in town would be nicer, but for the price it's hard to argue with a few minute drive). Large, clean room, good bed, excellent shower, lots of convenient parking. Really, nothing to complain about. Would stay there again without hesitation.

Plussat: I'd say this is one rung above a motel, if that's what you're looking for and in Napa during high season this is your place. Staff was very friendly. Great location.

Miinukset: Hair dryer was not attached to the wall (as it should have been, it was one of those hotel hair dryers) so it slipped all over the counter and overheated 3x while drying hair. Towels are old and ragged. Toilet seat was stained and old.

Plussat: For being a no-frills type of hotel, I was very impressed. The staff was friendly and helpful, the hotel was very clean, the bed was incredibly comfortable and they even have a pool. Considering most visits to Napa include busy days wine tasting and evenings spent trying new delicious restaurants, I don't find that I need much more from a hotel than what the Napa Winery Inn has to offer.

Plussat: Staff, Danielle, tried to make up for the rude, unhelpful staff. She was great.

Miinukset: Room not ready at 3:00pm which is listed as the check in time. Desk person was rude and made us feel like we were at fault for being early. Told her we would wait in the lobby for our room. She went off duty and didn't pass on the message. Put the wrong room number on the paper check in form. Didn't get in our room until after 4pm.

Plussat: Room was a good size, clean, comfy bed. the staff, location, and value are excellent!

Miinukset: VERY outdated decor, bathroom doors, and ac/heater unit. Upgrades would help lift the overall ambiance.

Plussat: The comp wine and cheeses apon arrival and breakfast was good. Staff was really nice.

Miinukset: Nothing was all great value for your money.

Plussat: It's fine. Napa Valley planners prohibit too many hotels being built, so you really don't have much choice and there's no good "deals" anywhere. So, this is on the Southern side of the valley, and acts as a "gateway" hotel.

Miinukset: I can tell you it is over-priced, but I guess that is relative. It's just crazy that you can find much, much nicer hotels in The City for half the rate.

Miinukset: My wife and I stayed one night for our anniversary at the Napa Valley Marriott. It left a lot to be desired. We have stayed at various other hotels in the Napa and this one did not even come close. For starters, the walls are paper thin (to the point where you can actually hear people in other rooms blowing their nose). While we were there, two holiday parties were going on. We called the front desk to complain about noise at 11:30pm and were told that they could not do anything since the parties both paid a considerable amount of money to host the events. This hotel puts large gatherings ahead of individual hotel guests and for this reason we will not be back.

Plussat: The courtyard with fire pits and plenty of seating The restaurant was the best, it was just as good as I have seen at J W Marriott hotels.

Miinukset: The wine tasting - the wine selections were terrible, really! This Napa Valley, we come here to taste some of the best wines in the world.

Plussat: Nothing

Miinukset: Pool area and outdoor seating was completely under construction. No where to sit outside. Paid for a garden view room and looked at the parking lot. Very disappointed with stay. Complained to front desk and had small amount taken off our bill. Dirty and doors ro outside not secure.

Plussat: Excellent location and amenities. Grounds looked great. Room was well appointed.

Miinukset: The hallway carpet could use replacing.

Plussat: We were Marriott rewards members and received very thoughtful care throughout the visit. Large, comfortable, clean room

Miinukset: Location is good, but car-dependent. Napa downtown is a 10 min drive.

Plussat: Dyan and my eyebrow attendant (I am so sorry I cannot remember her name) did a wonderful job for me. I am in process of moving to sf (from fl) and am considering having them do my nails, etc on a regular basis. Cleanliness of the room and the deal I received via one of the booking agencies on Trip Advisor.

Miinukset: Charge for Valet parking is too high, especially considering I always walked over to my car and did not have the guys 'go get it'.

Plussat: The bed was incredibly comfortable, one of the best.

Miinukset: Nothing. It was very nice, convenient to the local wineries.

Plussat: Concierge was very helpful, friendly and accommodating. The front desk staff always took time to answer questions. Most unique part was the nightly wine tasting from local wineries. It was a great perk for your guests, and also a great opportunity for the local, boutique wineries to display their product. Win/Win/Win

Miinukset: Traffic in area was difficult to manuever at times.

Plussat: very friendly and accommodating staff. Very comfortable beds!

Miinukset: walls seem pretty thin. Could hear the vacuum cleaner above us.

Miinukset: Rooms are very clean but a bit tired - the basin in the bathroom was cracked and the extendable clothes line over thre bath was broken. The hallways are even more worn looking and dated but still comfortable place to stay.

Plussat: Ok for visiting wine country, but rooms facing the busy street should be avoided

Miinukset: Location on busy street

Plussat: Great hotel very nice staff.

Plussat: Everything

Miinukset: Nothing negative to comment

Plussat: Complimentary morning breakfast with plenty of options Clean rooms Excellent amenities Pool Complimentary evening wine pour

Miinukset: Location was on the outskirts of Napa Mattress felt old Duvet cover was itchy Hot tub out of service Pool was dirty

Plussat: Pretty much everything including their wine selection and prices

Plussat: Clsean freindly great breakfast

Plussat: Mgr was helpful . He seemed to enjoy talking to the guest at breakfast

Miinukset: We ate breakfast toward the end and they were out of a few things

Plussat: Great manager of breakfast area

Plussat: Buffet was good in the morning.

Miinukset: Loud banging noise from heater kept us up all night so we couldn't sleep.

Plussat: I like the location of this property and the farmhouse design and vibe. The grounds are beautiful and the set up of cottages is really cool. Beds were quite comfy.

Miinukset: Our cottage was poorly located next to the highway. Luckily I turned on the AC and the fan noise drowned most of it out. The cottage had several things that needed attention. Cracked tile, tons of scuffs on the walls, bathroom fixtures hadn't been wiped down and appeared dusty. Like a film of dust on the lotion dispenser is not ok. My husband and I asked to check in early and were not told that the room they had was a room with 2 full beds. We have two young kids and for 900$ a night, one king bed would have been nice. The staff at the check in were less than friendly or accommodating. I had to ask for water and they looked at me like that was a crazy request. A hotel of this caliber should offer water upon arrival especially on 90 degree days. Overall I was disappointed. I wanted so much more from this property and it just wasn't there. I likely won't return.

Plussat: The staff was wonderful and gave great advice for the best use of our time. The breakfast was much more than a traditional continental and the afternoon wine and cheese time was a nice addition.

Miinukset: The noise from the road was annoying at times.

Plussat: Liked the little extras like bottle of Hasl Wine and lavender spray. Great breakfasts and happy hours.

Miinukset: Small room but nice and clean. A little noisy at night. Beautiful property but a little to close to highway.

Plussat: The location is perfectly situation next to a lot of the nearby wineries which made it convenient, we even walked down the street to the Italian restaurant next door for dinner. The breakfast was pretty great with a lot of fresh fruit and pastries! The staff were very helpful.

Miinukset: Our first room was small and had the tiniest bathroom and we were a bit underwhelmed by the pool (the pictures made it seem much larger).

Plussat: We stayed in a king vineyard suite and it was absolutely beautiful! Our patio was steps away from the vineyard! The entire suite was perfect! The wine tasting at the hotel was great too!

Plussat: Clean room and bathroom

Miinukset: Front desk lady was a little rude. The furnishings, bathroom space, shower head were average in quality. I have stayed in a Best Western Plus before in Carmel, and it was a really great experience, furnishings were modern, bathroom was impressive. This one in Napa however, is not the "Plus" experience. It's essentially the same quality as a normal Best Western but at "Plus" prices. Also, the view out of our hotel was a wooden fence. We did have a patio, so we could sit outside and stare at the wooden fence. They offered "free" upgrades you could choose via text... but none of them were actually available. If no options are actually available, why offer them? Very strange, would probably not stay again.

Plussat: Location, comfort and cleanliness

Miinukset: Nothing. Everything was just fine

Plussat: Didn't care for the very high price.

Miinukset: Way too expensive for a Best Western

Plussat: comfortable bed

Miinukset: Construction going on, that's ok. Noisy parking lot 4AM, right next to a Denny's. Not the greatest location.

Plussat: Staff is excellent.... Friendly and helpful

Miinukset: We were given a room on the bottom floor right outside the pool and hot tub area. The walls felt like they were paper thin, as we could hear every single noise from outside, as well as the rooms above us. This woke us up several times during the night, and staff were slow to respond. Overall it seemed very overpriced despite the location. Next time, we would be willing to spend a bit more money for more quality and a more comfortable stay.

Plussat: That every unit has a full kitchen.

Miinukset: Even though it looks nice a decent with your bare eyes but when you start looking into the details of things, this place is filthy. The bathroom tiles are dirty, showers are moldy, shower glass areas are not properly wiped down, bathroom is filled with dusts, and pillow cases were sticky (feel like the sheets and pillow cases were not changed. My entire family got bitten by something (we were not sure what it was) and we can clearly see the bug bites on our body. This is a time share place. They are super pushy and force you to go to their breakfast. Very rude people. I will not go back anymore and I do not recommend this place.

Plussat: The resort was very nice! Rooms were clean and comfortable. Having our own balcony was an added plus. It was in a nice quiet location.

Miinukset: We upgraded our room primarily because I knew my husband would enjoy having a fireplace, but there wasn't much of a fire - there were tiny blue flames that could barely be seen around the logs.

Plussat: I am sure it will be nice when it is done.

Miinukset: Help with our bags to our room never arrived, our shower was clogged for days, it was somewhat hard to find.

Plussat: We stayed in the one-bedroom suite (74 sqm). Very large and comfortable room. Very well furnished and equipped (washing machine, dish washer, two wash-basin). Lovely jacuzzi at the bedside. Comfortable dining table at the balcony - had a nice breakfast there everyday. Great location for Napa trek

Miinukset: Walls are too thin. Noises from upstairs and next door are not insulated at all.

Plussat: Amazing spa. Great hotel, huge room and private balcony to enjoy coffee in morning or wine at night. Explore the property you will find many gems. Great location w/free shuttle to downtown napa.

Miinukset: Not a single complaint.

Plussat: Beautiful surroundings and Hotel very classy.

Miinukset: Breakfast buffet low budget, ordered breakfast off menu next day and waited 35 minutes for oatmeal that never came, walked out.

Plussat: big room, free shuttle service to downtown, laundry, free wine tastings coupons, hot free jacuzzi, free bottle of wine

Miinukset: somewhere old furniture, very noisy laundry (in the room), always lines on reception, almost everything extra is very expensive

Plussat: The staff were very friendly. The housekeeping staff were exceptional.

Miinukset:

Plussat: Great hotel! Big end nice room.

Miinukset:

Plussat: The facility was glorious and beautiful. They even gave us a free upgrade!

Miinukset: The cards kept getting de-activated.

Plussat: The rooms were fabulous!

Miinukset: menu in the bar was sub par for a hotel of this caliber

Plussat: ameneties

Miinukset: toiletries were there. We had to call for toiletries such as shampoo, soap.

Plussat: The facility was great but the noise from the street made sleeping quite hard.

Miinukset: The location on the highly traveled street where you could hear traffic most all night.

Plussat: Nice room for what we needed. Big enough. Nice bathroom. Decent breakfast selection.

Miinukset: Stain on one of the bed sheets. Spider in the bed. Weird knocking noise from bathroom.

Plussat: You wouldn't expect such a great place by the two stars or exterior but wine valley was great! Awesome rooms that were clean, the staff was super friendly and helpful, and we were able to comfortable unwell into town. We will definitely stay here again!

Plussat: Nicely remodeled, new furniture, comfortable beds. Also a nice breakfast room with great tasting coffee.

Miinukset: No coffee in room and no exhaust fan in bathroom.

Plussat: I enjoyed my stay there entirely!

Miinukset: Unable to think of anything.

Plussat: Our stay was wonderful! The staff is very friendly. The cleanliness of the entire place, inside and out, is very impressive.

Miinukset: I was disappointed with the staff's inexperience and complete unwillingness to help because I booked wth a 3rd party. The receptionist was sarcastic, laughed at me, and had poor customer service.

Plussat: nice place to stay. enjoyed our stay .

Miinukset: could not access wi-fi in room 7.

Plussat: Beds are very confortable

Miinukset: Breakfast could be more complete

Plussat: Like a 1950s motel, wonderful beds, nice breakfast. Have stayed here repeatedly over the years. Cheaper through Kayak than direct from them.

Plussat: I've stayed here before and came back because 1) the price is reasonable compared to other Napa motels 2) the history of the place (think Hollywood) is intriguing) 3) Nice pool and lawn with BBQ 3) Free continental breakfast

Miinukset: Free WiFi was weak but usable in my room. It is better in other rooms.

Plussat: Room was clean and quiet from outside noise. Bed was comfortable. Location was central and easily accessible. Staff was TERRIFIC. Remembered me specifically from an earlier phone call and the next morning called instantly to tell us husband forgot his jacket so we had not travelled far. Refrigerator provided and microwave was great addition. Breakfast was provided and was quite adequate. Coffee, juice, mild, croissants, buns, egg/sausage on bun, fruit, cereal. Affordable.

Miinukset: The air and heating unit worked beautifully, but do wish it was quieter. Coffee in room would have been nice, but breakfast room was close by.

Plussat: Everything

Plussat: The room was clean, not 6 star, but clean, quiet and comfortable. Also half price of what we would have spent elsewhere.

Miinukset: Nothing, we had a nice quiet stay. A clean room, and a central location to what we needed.

Plussat: Price and relative location to Napa and the Vinyards

Miinukset: Low lighting in the room no safety lock chain or inside latch on the door

Plussat: Comfortable bed

Miinukset: Toilet seat. Was it from a doll house?

Plussat: The location and the value was the reason we chose this hotel. The room was alright.

Miinukset: The bed and pillows were very uncomfortable which resulted to poor sleep. We left early.

Plussat: Rooms were clean with good facilities

Miinukset: Hotel was too close to a highway and too far from downtown Napa

Plussat: Basic motel, nothing special but fine for an overnight stay.

Miinukset:

Plussat: very helpful and nice desk lady, beautiful garden in parking lot, a chair outside each room with ash tray (I don't smoke, but nice idea)

Miinukset: prefer larger room (has enough space, but no extra)

Plussat: The hotel is comfortable and well located. The staff was friendly and helpful. The rooms were well equipped, clean and nicely decorated. It is a good value for the money. Great price and very nice in an area where the hotels are very expensive.

Miinukset:

Plussat:

Miinukset: The shower was too small. My husband is 6' 2" and in order to was his hair he had to stoop very low that was uncomfortable for him. The rooms were clean and comfortable. The shower did not bother me, because I am only 5' 3".

Plussat: Great, quiet, clean, surroundings.

Miinukset: No.

Plussat: It was convenient and we were able to make a reservation last minute. The room was comfortable enough.

Miinukset: How it looks when you approach the building. The arrows directing you through the parking lot send you what feels like the wrong way. There was a loud window unit in the room that did not have a temperature control and it did not work as it was supposed to.

Plussat: Staff very helpful with travel ideas

Miinukset: With they had a large pool

Plussat: Location

Miinukset: Broken handle on shower-bath fixture. Out dated furniture. Was on the third floor and the ice machine was on the ground floor and was outside the security door.

Plussat: close to River Walk area

Miinukset: Room was small. Bathroom was tiny,

Plussat: Close to the sites in Napa that I was interested in.

Miinukset: Staff was friendly, but not helpful. Desk clerk had been drinking when I checked in. Safe in room was broken, and staff didn't offer any solution. Probably only needed a new battery. Room was smelly

Plussat: The location was great, walking distance to many shops and restaurants. Napa wineries were only a 15-20 minute drive away. Very informative and friendly staff. Mostly clean.

Miinukset: Small bed, funky smell in the room, what seemed like a couple blood stains on the wall behind the headboard and on the lampshade. The bathtub wouldn't drain one night, and then the toilet clogged on the same night. A staff member came as soon as we called to fix it. Used the plunger in the toilet and then used it again in the tub. Could hear upstairs guests walking around.