Blake Hotel New Orleans, BW Premier Collection

The location was great. You could walk to Canal and Bourbon street. The staff was also very friendly.Good for the price I guess.

The rooms were small. There were three of us, and it took us all a while to get ready, because the bathroom was so small and that’s where the only mirrors were. Also, there was a microwave and fridge in the room, but I guess it wasn’t plugged up, because they didn’t work and our leftovers went to waste. It took a while for our room to cool off when we first got there and our tub stopped up one day.

The staff at checkin were just lovely, couldn’t have had better service at that point. The upgrade was much appreciated, the free water in the lobby was a nice touch.

Was basically nice but even in a queen suite (don’t mean to seem ungrateful, thanks for the upgrade!) there were a few things I’d expect to be better quality; quite a few curtains were off their runners, you can’t stream to the tv, the cabinet with the coffee in it is rotted and off kilter on the bottom because of the wood falling apart, the air con is LOUD, the windows have heaps of handprints on them. The power outage wasn’t the hotel’s fault, but they made no effort to help guests or make any compensation, no meal coupon or anything, which when I can’t use the aircon, TV, fridge, rooms service, coffee maker, chargers etc is a bit rich, if I’d wanted a bed only I could have gone somewhere cheaper.