Best Western Plus Hospitality House

Location

The elevator was broken when we stay at the hotel.

That you had to use your room card to make elevator move. Good security feature.

Elevator very small. The stairs wells were unlocked. Bad security feature. You could hear people in the hallway. Heat was either off or on. Pans in kitchen were older than me.

I got more than I expected. The hotel is in a very convenient location for most anything whether it be shopping, dining, site seeing on foot, or catching a train. The room was clean and simple.

We enjoyed being a family in family accomodations. I was expecting it to be mainly a business place, but instead there were other families stayng there. Also there were international guests which were fun to interact with.

Our kitchen did not have a paring knife and we can no longer travel with knives which I have done in years past, so I think it would be nice to have one there.

Good value for money. Great location, very close to main attractions, just in the center of the city. Good breakfast. One bed-room appartment is big and comfortable.

There was a little bit noisy on the room.

Incredibly spacious, comfortable 2 bedroom apartment, plenty of room for the 5 of us. Living room about 25' square, lovely to crash out in the evenings. Perfect location, easy walking (5mins) to Rockerfeller Plaza and ice rink and 5th Ave shops. 5 mins opposite direction to neighbourhood shops on 2nd Ave, inc a $25 mani pedi! Easy walk to Grand Central Station, Empire State, Central Park, Times Square, about 20 mins to each, 10 mins walk to moma. V. close to 2 subways and so access to everywhere. Smart neighbourhood, next door to w Hotel for cocktails in the bar. Right next door is a takeaway pizza slice place (v good value $17 for 5,) and a nice relaxed italian restaurant - Linda's cafe, and another on the other side. We had a fab time!

Horribly noisy bedrooms due to old air con units that aren't soundproofed - hotel opposite has deliveries all night long. It was late to sleep and early to wake each day! Our son on the sofa bed slept like a log as he had no road noise. Rear apartments probably better noisewise. Exceedingly cheap plastic cutlery at breakfast (why?), try and spread butter and the knives bend backwards, - we took the knives down from the apartment. Best Western is a global brand if they can't provide proper cutlery (space restrictions in tiny kitchen, they should check out how submarines do it) they should at least provide plastic cutlery that works, it was the only off note in a great stay. The manager said they would upgrade the plastic.

It was like a home away from home. Very comfortable.