Not accurate pricing and amenities
Pricing was wrong compared to kayak. Kayak should total pricing including taxes. When at hotel they said that kayak was wrong and charges extra taxes. Hotel info states they are pet friendly, but apparently they are under new management and no longer pet friendly. Hotel looked rundown. Our rooms door would get stuck/rub making it really difficult to open. Middle of the night 3 am the fire alarm went off. Staff as no help at all. Guests were confused and no idea what to do. Called front desk only to be hung up on. Ended up being false alarm because of heavy rainfall causing alarm to go off. Next day on check out not a single apology from hotel desk.
Bad experience no customer service
No wifi no customer service
Charged for parking no breakfast
I loved how friendly and helpful the staff were. Rooms were nice and very clean!
The pool was cold, and the rooms were different looking then the pictures online- still nice rooms.
overall, very good stay. not high class but good. was clean and well looked after.
Pay the extra dollar, and book somewhere else.
The staff was nice..
The room, the wifi only worked outside in the hallway, no breakfast
I liked the friendliness of the staff, the cleanliness of the room, comfortable bed. Shower worked well.
WiFi did not work well so unable to connect to Internet as often as I would have liked. Ice wasn't available every time. I suggest they have ice machine on each floor.
Still irritated that i stood in line forever my fi
Took over an hour to check in & wifi was terrible
I did not like that the wifi connection was poor! The only place that the wifi was not faulty was on the main floor in the lobby.
Bridal Veil Falls ja Torni Niagaran putouksella sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu maksullinen itsepalvelupysäköinti.
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