Niigata hotellia

Plussat: Staff and location

Miinukset: None

Plussat: Close to station

Miinukset: Light was broken in bathroom. I told the staff who said they would fix it but never did

Plussat: It’s connected to Niigata station, wine shop and convenient store. The best stay I have ever had!

Miinukset: Nothing

Plussat: A good spread of Japanese buffet Breakfast. The Front Desk recommended us to go to the sushi restaurant in Pier Bandai. It was excellent and we ended having dinner there twice.

Plussat: Best location, right on the train station and easy access to buses to everywhere in Niigata. Room (and bathroom) is larger than average in this level. It'a perfect in all dimensions; staff, cleanliness, comfortable, convenience and breakfast. Highly recommended.

Miinukset: No, it's perfect.

Plussat: Great location

Plussat: A very convenient location for train transportation and transfer to different locations.

Miinukset: Room is quite small.

Plussat: Beautiful rooftop onsen

Miinukset: No view from our room

Plussat: The staff were wonderful and the accommodation super

Plussat: View from room

Miinukset: Nothing

Plussat: we booked the connecting room and the view was stunning. the staffs were very helpful.

Plussat: Super Central Hotel with very nice view from the hotel room. There is also a viewing platform on the top floor which offers splendid view of the sunset. Rooms are clean and modern. The staff are also very nice and enthusiastic. Worth the money!!!

Miinukset: Nothing

Plussat: Nice

Miinukset: The room was very hot even I set the coldest temperature (18 degrees)

Plussat: Friendly staff & hotel near the harbor to visit Sado Island.

Miinukset: No safety box in the room, old hotel, & unclean/dusty room

Plussat: The room/bed was comfortable, the view was great and the price was very reasonable - all in all, very good value for money.

Miinukset: The location is a little more remote, but Niigata City is not big to begin with, so no real issue,

Plussat: Very helpful staffs. Clean and comfortable room. Amaging view from room and elevator hall. Good quality Wifi.

Miinukset: There is almost no sign in entrance hall , which teach us the entrance of the hotel. Path from/to parking is complecate.

Miinukset: No coffee, no free bottle water

Plussat: Right in JR Station and can reach all attractions without a lot of driving. The Front Desk gave us an excellent sushi restaurant in Pier Bandai and we ended up having dinner 2 nights in a row.

Miinukset: The car park is about 15 minutes away, although it can be reached under covered through the train station.

Plussat: This is hotel is located in a huge modern tower. The rooms are new and clean - not huge, but comfortable. It's definitely designed with the business traveler in mind (Niigata is not much of a tourist destination). It's a good deal for the price. There is parking for a small fee and the front desk staff speaks English. We were able to check in late no problem.

Miinukset: The beds were a little hard, but nothing unusual for a hotel.

Plussat: View is nice

Miinukset: Location is a bit off

Plussat: Näköala, siivouksen ajoitus

Plussat: Nice Hotel, with small rooms but great staff and good clean rooms. Just what to expect

Miinukset: We did not realise that the Hotel was a bit far from the centre which made us spend a bit more on time and Taxi. But then we should have checked that out ourselves before booking!

Plussat: The beds were extremely comfortable!

Miinukset: There was only one towel in each bathroom, we had to request one extra each day.

Plussat: - Staff are very nice - Free parking area

Miinukset: - Breakfast is not that impressive (only a few choices)

Plussat: The shower was good

Miinukset: The breakfast was not very good . Scrambled Eggs , coffee and toast were promised . The coffee was ok , the bread tiny and the scrambled eggs was digusting . We tried to cancel the breakfast the day before after paying for it but was told this was not allowed. Brought the hotel experience right down :(

Plussat: Fantastic value for money, the rooms were very well maintained and very clean. The hotel is located just off a highway exit and less than 15 mins of driving to the city. I think it serves as a perfect base for road trips to the majority attractions in Niigata. I did not have a chance to evaluate public transport to this hotel.

Plussat: Clean, functional low cost hotel next to motorway

Miinukset: Very hard bed and pillow

Plussat: The room was clean and the bed comfortable. There is plenty of parking and there is a supermarket, coffee shop and decent Italian restaurant across the street from the hotel. The bus stop is next to the hotel and it the bus takes 20 mins to Niigata train station (downtown).

Miinukset: For me, the breakfast was ok but some of the options were a bit weird and not very appetizing in the morning! For example: curry, spaghetti, meatballs and dumplings were served. They did serve salad, eggs, some bread rolls, coffee and juice which were ok though.

Plussat: Clean and nice amenities, proximity to the JR station and our destination (concert hall) and nice restaurants.

Miinukset: None particularly

Plussat: Near to Niigata Metro Station. Hotel is very clean, comfortable bed with clean shower and good breakfast

Miinukset: Room service was not available on 24/7

Plussat: Very well location very close to the main shopping and dining area (Bandai) just a few mins walk. Staff very polite and helpful and able to communicate in good English. Room clean and facilities are good. Around 15 mins walk from central station the other popular area.

Miinukset: Just as many comments before too warm inside the room as the air conditioning has already been changed to heater with no choice to adjust the temperature. A typical problem in many Japanese hotels.

Plussat: StaffNothing

Miinukset: Nothing

Plussat: The location is quite good, we went to the Niigata Station by taxi always but prefer to get back to hotel by walking which only took us around 15 minutes.

Plussat: Service excellent

Miinukset: Room smaller than expected. Our room is with three beds. They use Bedspread as comforter rather strange and uncomfortable.

Plussat: Staff and service with a passion for hospitality

Miinukset: Very hot rooms.

Plussat: Despite being an old hotel, it's lovingly maintained and you could sense the old opulence it once held. Staff are well conversed in English and very helpful and friendly. The room I had had a beautiful view of the river. If I were to do over, I'd choose to stay here again.

Plussat: In a very convenient location; many restaurants near by.

Miinukset: Rooms can be a little larger.

Plussat: The location is great, especially during the local festivals season. The bed was comfy, and the mattress and pillows quality was superb. Breakfast was great with a lot of dishes using local produce.

Miinukset: The breakfast price was a bit expensive for a countryside hotel.

Plussat: Public bath

Miinukset: That u cannot take a bath between 9am-3pm because the public bath is closed

Plussat: Free Shuttle Bus to the JR Station, 5 mins travel, good to have onsen

Miinukset: hotel is now undergoing maintenance, so a bit noisy at the moment

Plussat: Good location , near the station and lots of restaurant near by. Like the onsen & night noodle , and good breakfast

Miinukset: There's fire alarm at night , and they have announcement in Japanese , which we did not understand and there're 2 more announcement like that which make us cannot sleep all night , after the fire department came with siren noise. Many guests came out and prepare for evacuate , there should have announce in English too , we have to go down to reception to ask what going on.

Miinukset: Booked a non smoking room; however room smelled of smoke.

Plussat: Central location, near main train station and streets with dining places. Has parking facility with spacious space (indoor and open air) to park car. Staff was professional, helpful and welcoming.

Miinukset: Nothing.

Plussat: Not too far from the train station Friendly staff Onsen

Miinukset: Nothing

Plussat: 1) the carpark lots are just behind the premises so it’s easy to move in and out with luggage 2) of course the nightly servings of ramen 3) the free coffee that is available at the lobby 4) really nice to have 2 sinks: one in the shower and the other along the inner corridor

Miinukset: 1) the rooms could be better spaced planed, with a small cupboard instead of wall hooks 2) the 2nd sink should have been converted to table space or even a cupboard 3) the lift landing of each floor is open air...and the heater is NOT switched on....brrrrr! 4) the ask you to choose your room cleaning time, but the housekeepers do not follow this section and come knocking at your door 5) the onsens should be rotated so that the women also get to enjoy the outdoor onsen

Plussat: We got extra pillows right away when we asked the front desk. The hot spring water wasn't as scalding hot as most other places, it was really comfortable and relaxing. The room looked recently updated and was very clean and beautiful. The bed was comfortable and much softer than most hotels in Japan.

Miinukset: My main problem was how hot it was in the room. The temperature adjustment panel was limited to heat or fan only, and the room was uncomfortably hot. Fan didn't really do anything to cool off the room, it just kind of circulated the existing hot air. We could open the window thankfully, and that made the room a comfortable temperature, but because the hotel had some exterior construction we were supposed to keep our windows closed and curtains drawn. It would be nice if we could have used the A/C function (though it's winter, we tend to feel Japanese spaces are way overheated for our liking). The pillows were kind of hard and uncomfortable. The hot spring was good, but the men's hot spring on the 10th floor looked much nicer and more spacious based on the photos I saw of it. I wish the women's facilities had been as nice.

Plussat: Friendly staff, excellent service, very clean, good food

Plussat: The hotel is well situated on the banks of the river, within a 10-minute walk from th e city centre. The hotel is quite luxurious, but I got a really excellent rate.

Miinukset: Niigata was struck by a 6.8 magnitude earthquake when I was there, which was felt most in Niigata prefecture. My room rocked for about 10 seconds, but the hotel (and I!) survived!

Plussat: Staff were friendly and very helpful with our luggage. Rooms were also very spacious and comfortable.

Miinukset: Not much food around the area so you will need to go to the main area near the station for the full variety of food. Also, there is a small but present flight of steps from the front entrance to the lobby with no ramp at all so if you are travelling with huge pieces of luggage alone this may not be so ideal. The staff however were extremely helpful and helped us carry the luggages up the steps.

Plussat: very helpful english speaking staff, newly renovated room , very clean, nice welcome drink

Plussat: Staff is friendly

Miinukset: Breakfast is served as course that is not good enough.

Plussat: Kind receptionists and friendly staff. Big, but neat hotel. We were able to check in early.

Plussat: very good location, very friendly, good breakfast

Plussat: Aamiainen oli erinomainen.

Miinukset: Vähän pieni. Laskutilaa puuttui.

Miinukset: washroom is a bit small

Plussat: Good !

Plussat: I had an excellent promotion coupon from Japanican for a twin room here but booking.com was slightly cheaper for a non-refundable single room. This is an older hotel but very well maintained. It was Tokyu Rei Hotel before. It was just across the road from the taxi stand in front of the JR Niigata station. Hotel restaurant is known for its shabu-shabu, which cost about JPY4500 per pserson for all-you-can-eat buffet for dinner. Bandai Bridge and Bandai City are about 500m away.

Plussat: Good location and nice staffs

Plussat: Location was great, good parking option, bed was comfortable.

Plussat: The location is very near to the train station and there are a lot of food nearby the street and family mart is very next to the hotel. The breakfast are good as you can have both the western and Japanese style.

Plussat: Near to the station and very convenient to find a suitable restaurant. WiFi is good.

Miinukset: The bed and pillows are hard and made us feel kind of not comfortable.

Miinukset: Mattress was not so good

Plussat: Room is big by Japanese standard. Do not let the facade of hotel deceive you. Nice room. Near JR station less than 10 min walk...grab a train bento and hop on to your shinkaisen for next destination

Miinukset: Lack of English sightseeing brochure.

Plussat: Last minute choice had stayed on other side at Ramada so wanted to try this side of station. Hotel was a bit' lack lustre'. Looked like it was occupying more space than it need to. Limited facilities in the room & was a bit drab & tired on the whole. The room was supposed to be 18sqm but I think they gave us a smaller room as very tight. Beds not the best no extra pillows or blankets & was a bit cold. parking rate very over priced considering you can park much cheaper nearby.

Plussat: Price is super affordable and location was very convenient.

Plussat: Very closed to station The staff very helpfull and the breakfast

Miinukset: Nothing

Plussat: Good location (connected with niigata station) and many restaurants nearby. Staffs are really helpful.

Plussat: The pillow is so comfortable. Breakfast is so nice, taste good, a lot of choice, cllorful, so that I could enjoy Japanese style breakfast. Thank you

Miinukset: Nothing special.

Plussat: Easy access from JR niigata station.

Miinukset: Hotel is very old, even though it is well-maintained. Very minor fault: despite the short distance from the station to the hotel — there were many steps that should have been ramps instead (for travelers with suitcases).

Plussat: Its connected to the station and the place is very convenient for transportation and restaurants. It was clean and staff was nice. Room is just typical nothing fancy but its fine for the price I paid.

Miinukset: I just didn’t like the pillow and the blanket.

Plussat: good location

Miinukset: Had to pay extra for an hour late check out. Would be more appreciative if it is just one hour, since the hotel check guests in at 3pm, i had to leave by 10 am.

Plussat: Check in process was quick as personel spoke english! That was nice, good location, good time.

Plussat: Good location, lovely staff, okay price.

Miinukset: The bed was hard as a rock and very uncomfortable, room was very small even by officetel standards.

Plussat: enjoyed the hotel

Plussat: Everythingg is excellent.

Miinukset: None

Plussat: The staff were so nice. The hotel facilities were modern and complete, despite the not-so-expensive price of the room.

Miinukset: Nothing.

Plussat: A solid hotel where you can get a full Japanese experience (public bath, floor-beds, tatami mats, yukatas, breakfast of many small dishes..). Fairly conveniently accessible from the train station via bus, although quite far from city center and port. It considers itself a "ryokan," and it has the amenities of one, but it really feels like a hotel . . . from the 80s? Lounge music everywhere.

Miinukset: The hotel could use some renovation. The hallway carpets in particular are quite old and faded. Not much around the hotel within walking distance.

Plussat: Charming place, very Nice staff, comfortabel beds and great baths.

Plussat: My comment is: I have booked again for 3 days 2 nights staying in this hotel in the coming Nov . This stands for my feeling for this hotel.

Plussat: location, friendliness of staff

Miinukset: bathroom was in a bit of a poor condition, could do with a renovation, tiles and colour look like from the 1960s and 70s. On site parking process was a bit of a pain, it was 800 yen per entry and exit per day, unlike some others which charge a flat rate per day for unlimited entries and exits

Plussat: very spacious for a 3-persons room compared with other japan hotels. not far away from the train station.

Miinukset: the hotel in general is a bit old but they make it very clean and tidy though.

Plussat: Breakfast is very good. The room size is comfortable.

Miinukset: Too early to retreat the buffet breakfast. The closing of breakfast is 10:00 but waitresses retreat the trays and food from 0930. This made the guests very embarrassed.

Plussat: Even though foreign language proficiently is not the highest, the staff did their utmost to help and assist us. The location is good, just a few minutes from she station with Bandai and the main city in easy walking distance.

Miinukset: Mold in the bathroom and a slow drain causing a flood in the bathroom each time the bath was used. Decor is stuck in the golden days so it feels very old with all the wear and tear you'd expect. Also chill drafts came out of nowhere.

Plussat: The bed and the view from the room were great.

Miinukset: The area was really noisy at night, lots of izakaya`s and drunk people around that may land at the hotel overnight just because they are drunk. Its more of a business hotel than a leisure place.

Plussat: Good service and location.

Miinukset: bad air conditioning system

Miinukset: Restuarant has not English menu and difficult to communicate to staffs.