North Conway Lomakeskukset

Miinukset: The fitness center equipment needs a serious upgrade... some of the bicep equipment was faulty and the machines all together were just old and rusty

Plussat: The room was nice and clean

Miinukset: It didn’t have a microwave

Plussat: The staff was lovely and the hotel was very clean.

Miinukset: The sheets could have been softer.

Plussat: Beautiful location tucked into Side of mountain that is only a few miles from all the local attractions. There are several hiking trails right from the base of the hotel that we took advantage of. They light a fire each night and for a small fee you can purchase a S’Mores kit that lasted us two nights. They also have other activities in property including basketball, tennis and pickle ball as well as an arcade room and ping pong. A little bit of something for reverting.

Plussat: I love the breakfast

Plussat: breakfast was excellent in the lovely dining room with gorgeous views and good wait staff

Miinukset: restaurant was very busy and the pub was also crowded, the food was very good though and it is a popular place It is expensive and the rooms are nicely decorated but smallish.

Plussat: I liked the property location and the grounds were beautiful. However the music in the bar wasn’t working and the wait staff wasn’t very friendly in my opinion. We weren’t treated the way we should have been.

Miinukset: The music in the bar wasn’t working and the wait staff wasn’t very friendly in my opinion. We weren’t treated the way we should have been. The bedrooms and bathrooms could use some updating for sure. We weren’t able to control the AC which was very disappointing

Plussat: Its location

Miinukset: Double room when we were a couple

Plussat: Everything was very good.

Miinukset: Everything was pretty good no complaints.

Plussat: The environment was beautiful. All the staff is very friendly.

Miinukset: It was an old building with a need for a restoration. The airconditioning in the room was at least 30 years old, and made a noise of a helicopter in the middle of the room. It was not possible to turn it off. The restaurant was much to small for the amount og guests, resulting in waiting lists in the hall for breakfast and dinner. You don’t expext this things in a hotel like this.

Plussat: Free breakfast was delicious, several options and not "make it yourself"! Pool was clean and views were beautiful. Also nice hiking trails. Will definitely stay again!

Miinukset: Beds were nice but not as comfy as my memory foam! My back was a bit sore in the am.

Plussat: Good value, great setting, friendly staff, excellent food.

Miinukset: The room doors are composite and allow hallway sound to pass through to room. Not a big deal, but we were by elevators and got a little noisy with the morning departures.

Plussat: staff was lovely, hotel did not meet my expectations

Miinukset: very outdated accomodations

Plussat: Breakfast was not available until 8 a.m and the food choices were limited. No toast or croissants were available. Everyday the items were the same eggs, bacon, French bread and waffles. Cereals were restricted to cornflakes and loops. Tea and coffee was of poor quality and cold.

Miinukset: When I arrived and registered at the reception I asked if it was possible to extend my stay by at least one day and was told that the hotel was fully booked for the next day. I asked if there was any availability for extending by 2 or 3 days and was initially informed that it was possible for 3 days. I was than told there was no availability. I was asked to check later to see if it would be possible to extend our stay. I did this about 4 times and on each occasion was told there was no availability. My wife was convinced that the receptionist was just being difficult and asked me to check one final time and on this occasion inform the gentleman behind the reception that I had found any alternative hotel and wanted to book it if there was no availability. I followed my wife’s suggestion and was told the hotel was fully booked but I may want to try later. I went round the corner to make tea and found the same receptionist had rung our room to notify us that our stay had been extended by 2 days. This sort of behavior is not customer friendly. At breakfast one of the staff behind the bar when asked if it was possible to get hot water for tea said that the hot water was in the jug and could not be refilled until it was empty. On the second day we had to leave without breakfast for our scenic railroad trip as breakfast was not available until 8 am Overall my assessment is that the hotel standards do not meet any more than 2 stars

Plussat: The location & the room was fantastic

Miinukset: The breakfast was horrible! French toast was dry eggs were bland! On the second we ate outside the hotel

Plussat: The staff was friendly and extremely apologetic when I brought up my concerns. Offered to do a full cleaning to the cabin.

Miinukset: Was not aware that the inn is pet friendly. The odor of a dog was strong. The couch needed a good cleaning. The shower curtain had mildew strains. Had to clean the coffee maker, mugs, and silverware.

Plussat: Great location, comfortable and quiet loft room. Convenient location. Beautiful views of the river. Delicious breakfast. Interesting antiques decorating property. Quaint front porch with rocking chairs.

Miinukset: Pool was too cold to swim. Breakfast was the exact same every morning except for a change up in the fresh muffins (which were amazing!).

Plussat: I loved the private hot tub.

Miinukset: The room was small and the bed was slightly uncomfortable but that is it.

Plussat: Food

Miinukset: I got bed bugs and am being treated medically. I want a refund.

Plussat: Availability on a holiday weekend. We had dinner at the Barn and it was delicious! The chef and staff were welcoming and quite pleasant.

Miinukset: We were not told were the amenities were. Where was the beach access? When I went to inquire about kayak rental it seemed as though it was a huge imposition. The pool was not heated and needed to be cleaned. I went to have coffee at 8:30am and no cups. A bit disappointing

Plussat: Ease of getting to a lot of shops restaurants within walking distance

Miinukset: Rooms weren’t that great. Did not appear as if there was good handicap access around area. Would have like coffee pot in room

Plussat: The people, the cookies and the breakfast and location were great!!!

Miinukset: The WiFi didn’t work and the room was super smelly

Plussat: Spacious room

Miinukset: I was not happy. No hot water. Outdated room. Uncomfortable bed, self service breakfast, no coffee or tea service. Had to wait on ourselves, but they ask and expect gratuity. Loud rooms, you can hear everything in other rooms. Loud vibrating hot tubes, loud and loudy air conditioning. Asked if I could have toast for break6. Was told No. But they make French toast. Horrible. Never again

Plussat: The front porch with the rocking chairs had a very New England feel and was very relaxing. The front desk girl was very pleasant. The smell walking in - was amazing in the afternoon - as if grandma was baking cookies. The fridge was very cold in the room - for the drinks that we brought.

Miinukset: We were never given a tour of the property so we knew where the pool or hot tub was or any other of the amenities. Breakfast was suppose to be provided but we were told that it cost $9.00 per person and wasn’t served until 8. Coffee wasn’t even made prior to 8am for early risers. When we opened the door to our room, the door wouldn’t even open 1/2 way as the bed was in the way. Room was very small. The bathroom floor was sticky - not from cleanliness but from old linoleum. The bathroom window has no screen as when we took showers the bathroom was full of steam. In other Inns, that we have stayed, the inn keepers are present and make themselves known and chat with each guest, gave us a history of the Inn and make you feel at home.