Four Points by Sheraton Detroit Novi

The hotel is fine

The staff at the front desk is rude and unwilling to help. I will never go to this hotel again

We really enjoyed the room comfortability as well as the bar and staff at the bar.

Cleaning off the headboards on the bed so the hands from another couples are not on it from them having fun the night before. The vents in the bathroom were pretty dusty as well. One of the female front desk staff was not vey friendly when asking questions about the property and restaurant.

Staff was great, they went above and beyond. We had our company party there and the food was great along with the dinning staff. The front desk staff was the kicker, they went above and beyond.

The room had no fridge in it and no ice bucket was in the room. You only had pepsi products, i had to go off site to get my wife coke product, she loves coke cola.