Oklahoma City hotellit lähellä American Banjo Museum

Plussat: We were welcomed with a complimentary bottle of wine for husband's birthday. Hours later, we were brought fresh homemade cookies from the restaurant below. We ordered room service breakfast for the am, which was paired with complimentary coffee and a newspaper. The beds at the Colcord are the absolute best in the area, which is why we chose this hotel. We leisurely walked to the Vast, a restaurant on the top floor of the skyscraper next door-- literally next door to the Colcord. The whole experience was phenomenal. I would HIGHLY recommend treating yourself to a stay here!!!

Plussat: Location and rooms

Miinukset: Housekeeping didn’t come one day even though the make up room light and they didn’t do turndown Service two of the nights because “they didn’t have any cookies “. We called and they pretty much shrugged their shoulders.

Plussat: Comfortable bed. Quiet.

Miinukset: Bad work space. Not enough outlets for chargers. Probably the worst desk light I’ve ever seen. It’s a fluorescent bulb, held in a chintzy chrome case, without a shade to keep it from glaring into eyes. It’s all design. No function. The designer who picked it did not consider that its use. I need to do at least a few hours of desk work every day when I travel for business. I’ll orobanly head to the Hilton or Ambassador (Marriott) for my next business trip.

Plussat: We had a great night in a beautiful room. The staff did a wonderful job making sure we felt welcome. They even sent some complimentary wine when they heard it was our anniversary.

Miinukset: Struggled controlling the temperature in the room. Outlets were hard to find as they’re connected to furniture. The nice TV was frustrating because the channels didn’t change in order nor match the printed or on screen guide.

Plussat: It was so quiet. Our room was great, no. It was amazing. We enjoyed how big it was. I wish we could've stayed longer!

Miinukset: Can't really think of anything. Maybe start to offer free parking considering you pay so much for a room...?

Plussat: I liked everything my wife and I thought it was perfect.

Miinukset: N/a

Plussat: .

Miinukset: STAFF didn't cooperate

Miinukset: Great service. Amazing restaurant and bar with wonderful staff

Plussat: The hotel was nice and clean. The staff was friendly and helpful. Housekeeping did a wonderful job. We received a tray of snacks that was greatly appreciated and a nice touch. The beds were comfortable and living area was spacious. Enjoyed the afternoon happy hour.

Miinukset: While I was not necessarily on a business trip, I did work some on each day of my stay. I was told with my hilton honors account, I would be able to have free wifi so I did not purchase internet access. The access was choppy the entire time. The main issue was staying connected to the wifi. It kept disconnecting. I had to reconnect over and over, which made completing tasks for work challenging. Several times, I could not stay connected for more than 5 minutes. Frustration! This occurred with multiple devices and at various times of day. Multiple other customers complained of the same experience. There were not enough chefs to accommodate the crowds in the morning for the cook to order breakfast. We waited and waited and waited. The following day, we opted only for grab and go food because the line for omelets, pancakes, etc was close to 30min. The hotel should plan to have more cooks available during those peak times.

Plussat: We liked the facilities, rooms, shuttle service, happy hour and breakfast.

Miinukset: We had to pay for parking.

Plussat: Staff was pleasant, room was clean, and we stayed a short time. But the first impressions weren't all that great.

Miinukset: We asked for a crib in the room once we arrived. It took almost a half an hour to get it. No coffee in the room, even though there was a coffee maker. Pull out bed had no sheets and it took about an hour to get them. Also dishes were left in the dishwasher and not put away.

Plussat: Valet parking and the rooms were fantastic with great beds, comforters and pillows. Loved the small desk and seperate living room from bedroom.

Miinukset: I booked a king room. When I checked in I was given a double room instead. I inquired and the staff blamed it on my booking via a 3rd party site. I was told that if I had booked directly with the hotel, that would not have happened. Furthermore, the staff did nothing to correct the matter and did not offer to compensate me for the inconvenience. Lastly, I suspect that the room mixup had less to do with using a booking app and more to do with the NBA team that was staying there the same night as us. I’m sure the hotel favored their bookings with regards to king beds and other requests. Either way, probably will not return.

Plussat: The hotel and the room were beautiful, even my 13 year old son was impressed! The staff at the front desk, valet, and bar were very friendly and helpful. Prices for amenities (valet, bar...) were very reasonable. our stay was very pleasant overall. Walking distance to bricktown.

Miinukset: The pool and the beds are a little small but are very nice. Parking choices are limited. It’s pay for valet (one fee per day no matter how many times you get your car) or parking garage (which charges you every time you leave). The room service people were terrible. We called and placed an order, after a 30 min we called the front desk and they transferred us to room service, there was no answer. After 50 min we called room service again. They said “we totally forgot which room, it’s in the way now”. After 30 more min I called room service to cancel and my call went unanswered. The front desk assured me that I would not be charged for my order and I wasn’t. It was just disappointing.

Plussat: Historic, nastagic, good mix of old and new wrapped together for a excellent experience of the city. The room was so quiet, and cozy perfect gey away!

Miinukset: The valet bill...... I wish I would have been told beforehand about the charge. The maid start knocking at 1030 for noon checkout.

Plussat: The staff was very helpful and accommodating. The hotel had a nice mixture of classic design with modern comfort, and its location was tremendous.

Miinukset: The bed was hard as a rock. Both my wife and I woke up with extremely sore backs.

Plussat: Beautifully exclusive lobby with an atmosphere only describable by those who have seen it.

Miinukset: Filthy. My bed sheets had dried crusty something on them. My shower curtains were filthy as well. Not what I expected from such a high quality hotel.

Plussat: Location in Bricktown is good

Miinukset: It is atrocious to have to pay for parking when you are a guest at the hotel. That should be included in the room price. At least have valet parking if you must charge.

Plussat: I came to visit OKC to watch a basketball game (Lakers vs Thunder) and I couldn't have pick a better hotel. It was right next door to the stadium.

Miinukset: I thought the price was a bit much for the size room, but I guess that's the price you pay for convenience.

Plussat: Way overpriced for what we received, but most staff was really nice

Miinukset: we had reserved a double room and got a king bed. Went to restaurant downstairs, ordered a wine, it was out, ordered a beer, it was out. No free wifi, room key didn't work, had to get new ones. Breakfast buffet was ok, but gravy was ice cold..for real.. husband was extremely irritated, for convenience to convention center it was great.