Oklahoma City hotellit lähellä Chickasaw Bricktown Ballpark

Plussat: The art museum, staff, restaurant, and room were all excellent. I would stay here again without hesitation and will recommend to others as well.

Plussat: The most comfortable beds.

Plussat: The rooms were spacious and spotless. The art work on all of the floors was wonderful.

Miinukset: We were given the wrong room (one bed and we reserved two) and were told we would get another room free. That didn't happen but we were accommodated appropriately.

Plussat: The hotel was nice and clean. The staff was friendly and helpful. Housekeeping did a wonderful job. We received a tray of snacks that was greatly appreciated and a nice touch. The beds were comfortable and living area was spacious. Enjoyed the afternoon happy hour.

Miinukset: While I was not necessarily on a business trip, I did work some on each day of my stay. I was told with my hilton honors account, I would be able to have free wifi so I did not purchase internet access. The access was choppy the entire time. The main issue was staying connected to the wifi. It kept disconnecting. I had to reconnect over and over, which made completing tasks for work challenging. Several times, I could not stay connected for more than 5 minutes. Frustration! This occurred with multiple devices and at various times of day. Multiple other customers complained of the same experience. There were not enough chefs to accommodate the crowds in the morning for the cook to order breakfast. We waited and waited and waited. The following day, we opted only for grab and go food because the line for omelets, pancakes, etc was close to 30min. The hotel should plan to have more cooks available during those peak times.

Plussat: We liked the facilities, rooms, shuttle service, happy hour and breakfast.

Miinukset: We had to pay for parking.

Plussat: Very clean rooms. Helpful, friendly staff. Quiet. Close to Bricktown. Good complimentary breakfast with a lot of options.

Miinukset: I booked a king room. When I checked in I was given a double room instead. I inquired and the staff blamed it on my booking via a 3rd party site. I was told that if I had booked directly with the hotel, that would not have happened. Furthermore, the staff did nothing to correct the matter and did not offer to compensate me for the inconvenience. Lastly, I suspect that the room mixup had less to do with using a booking app and more to do with the NBA team that was staying there the same night as us. I’m sure the hotel favored their bookings with regards to king beds and other requests. Either way, probably will not return.

Plussat: The hotel and the room were beautiful, even my 13 year old son was impressed! The staff at the front desk, valet, and bar were very friendly and helpful. Prices for amenities (valet, bar...) were very reasonable. our stay was very pleasant overall. Walking distance to bricktown.

Miinukset: The pool and the beds are a little small but are very nice. Parking choices are limited. It’s pay for valet (one fee per day no matter how many times you get your car) or parking garage (which charges you every time you leave). The room service people were terrible. We called and placed an order, after a 30 min we called the front desk and they transferred us to room service, there was no answer. After 50 min we called room service again. They said “we totally forgot which room, it’s in the way now”. After 30 more min I called room service to cancel and my call went unanswered. The front desk assured me that I would not be charged for my order and I wasn’t. It was just disappointing.

Plussat: Historic, nastagic, good mix of old and new wrapped together for a excellent experience of the city. The room was so quiet, and cozy perfect gey away!

Miinukset: The valet bill...... I wish I would have been told beforehand about the charge. The maid start knocking at 1030 for noon checkout.

Plussat: The staff was very helpful and accommodating. The hotel had a nice mixture of classic design with modern comfort, and its location was tremendous.

Miinukset: The bed was hard as a rock. Both my wife and I woke up with extremely sore backs.

Plussat: Beautifully exclusive lobby with an atmosphere only describable by those who have seen it.

Miinukset: Filthy. My bed sheets had dried crusty something on them. My shower curtains were filthy as well. Not what I expected from such a high quality hotel.

Plussat: Location in Bricktown is good

Miinukset: It is atrocious to have to pay for parking when you are a guest at the hotel. That should be included in the room price. At least have valet parking if you must charge.

Plussat: I came to visit OKC to watch a basketball game (Lakers vs Thunder) and I couldn't have pick a better hotel. It was right next door to the stadium.

Miinukset: I thought the price was a bit much for the size room, but I guess that's the price you pay for convenience.