Oklahoma City hotellit lähellä Chickasaw Bricktown Ballpark

Plussat: The hotel was nice and clean. The staff was friendly and helpful. Housekeeping did a wonderful job. We received a tray of snacks that was greatly appreciated and a nice touch. The beds were comfortable and living area was spacious. Enjoyed the afternoon happy hour.

Miinukset: While I was not necessarily on a business trip, I did work some on each day of my stay. I was told with my hilton honors account, I would be able to have free wifi so I did not purchase internet access. The access was choppy the entire time. The main issue was staying connected to the wifi. It kept disconnecting. I had to reconnect over and over, which made completing tasks for work challenging. Several times, I could not stay connected for more than 5 minutes. Frustration! This occurred with multiple devices and at various times of day. Multiple other customers complained of the same experience. There were not enough chefs to accommodate the crowds in the morning for the cook to order breakfast. We waited and waited and waited. The following day, we opted only for grab and go food because the line for omelets, pancakes, etc was close to 30min. The hotel should plan to have more cooks available during those peak times.

Plussat: We liked the facilities, rooms, shuttle service, happy hour and breakfast.

Miinukset: We had to pay for parking.

Plussat: room was very comfortable.

Miinukset: na

Plussat: The breakfast was okay.

Miinukset: Coffee stand can stay up later.

Plussat: Staff was pleasant, room was clean, and we stayed a short time. But the first impressions weren't all that great.

Miinukset: We asked for a crib in the room once we arrived. It took almost a half an hour to get it. No coffee in the room, even though there was a coffee maker. Pull out bed had no sheets and it took about an hour to get them. Also dishes were left in the dishwasher and not put away.

Plussat: Good location. Convenient to arena and restaurants.

Miinukset: Parking garage is one block away.

Plussat: Valet parking and the rooms were fantastic with great beds, comforters and pillows. Loved the small desk and seperate living room from bedroom.

Plussat: Brand new. Clean. Friendly and helpful staff. Decent location barely outside bricktown. They're still working out some kinks but everyone was very helpful. Would stay again

Plussat: I LOVED that there was a breakfast Togo for people that left before the continental breakfast area opened. The front desk staff when I checked in were AMAZING, friendly, and personable.

Miinukset: The only problem I had was the garage elevator on 5 didn’t read my key but it did on floor 4. I let the front desk know as well

Miinukset: To loud outside. Loud people coming back to the room drunk. Woke up the kids

Plussat: Good view looking onto ball park

Miinukset: due to Covid-19 no breakfast but thats understandable

Plussat: Great place for family and friends

Miinukset: Close to everything can walk everywhere and the is great for kids

Plussat: Location, view of ballpark, clean and friendly staff

Plussat: food

Plussat: The pool and location were excellent. The breakfast was awesome.

Miinukset: The lady at the desk on check in was rude. We needed a bed for our daughter we were told that that was not an option unless we switched rooms and if we did that there would not be a room avaliable for Saturday night. So sharing a bed with a toddler because we could not have a roll away bed was not the best sleep a guy can get. Just seemed lke she did not care about customer service at all.

Miinukset: Check in was slow and stressful due to new employee did not properly process Hyatt gift card or my credit card and had to be redone at checkout.

Plussat: Very clean rooms. Helpful, friendly staff. Quiet. Close to Bricktown. Good complimentary breakfast with a lot of options.

Plussat: N/A

Miinukset: My car got broken into in the parking lot despite a gate that was supposed to block access from Prospect Ave. The staff was great. This is a well maintained property. Ultimately, the break-in happened on this hotel's property. If I were reading reviews as a prospective customer, I'd want to know about such an incident, so here's documentation of my experience for fellow travelers.

Miinukset: I booked a king room. When I checked in I was given a double room instead. I inquired and the staff blamed it on my booking via a 3rd party site. I was told that if I had booked directly with the hotel, that would not have happened. Furthermore, the staff did nothing to correct the matter and did not offer to compensate me for the inconvenience. Lastly, I suspect that the room mixup had less to do with using a booking app and more to do with the NBA team that was staying there the same night as us. I’m sure the hotel favored their bookings with regards to king beds and other requests. Either way, probably will not return.

Plussat: The hotel and the room were beautiful, even my 13 year old son was impressed! The staff at the front desk, valet, and bar were very friendly and helpful. Prices for amenities (valet, bar...) were very reasonable. our stay was very pleasant overall. Walking distance to bricktown.

Miinukset: The pool and the beds are a little small but are very nice. Parking choices are limited. It’s pay for valet (one fee per day no matter how many times you get your car) or parking garage (which charges you every time you leave). The room service people were terrible. We called and placed an order, after a 30 min we called the front desk and they transferred us to room service, there was no answer. After 50 min we called room service again. They said “we totally forgot which room, it’s in the way now”. After 30 more min I called room service to cancel and my call went unanswered. The front desk assured me that I would not be charged for my order and I wasn’t. It was just disappointing.

Plussat: Historic, nastagic, good mix of old and new wrapped together for a excellent experience of the city. The room was so quiet, and cozy perfect gey away!

Miinukset: The valet bill...... I wish I would have been told beforehand about the charge. The maid start knocking at 1030 for noon checkout.

Plussat: The staff was very helpful and accommodating. The hotel had a nice mixture of classic design with modern comfort, and its location was tremendous.

Miinukset: The bed was hard as a rock. Both my wife and I woke up with extremely sore backs.

Plussat: The atmosphere is always excellent.

Miinukset: I booked a king room for $111, we were given a double for $133. I had selected my room and checked in on the Hilton app the day before, but was given a different room with a great view of the brick wall.

Plussat: Beautifully exclusive lobby with an atmosphere only describable by those who have seen it.

Miinukset: Filthy. My bed sheets had dried crusty something on them. My shower curtains were filthy as well. Not what I expected from such a high quality hotel.

Plussat: clean,comfortable room.staff with good hospitality mind

Plussat: I thought the hotel was beautiful & we got good service at the restaurant & bar. We went to Red Earth Pow-Wow at the Cox Convention Center & it was two blocks away. We walked to the Murrah Federal Building Memorial as well as Bricktown, also in walking distance. My roommate left her cellphone & charger in the room & y'all are mail-ing it to her. I appreciate that immensely.

Miinukset: I got an Email confirmation that said I had only one room. I called Book-ing & got that straightened out, then had problems checking in at the desk when we got there.

Plussat: accomadating, close to bricktown, hint of mystery

Miinukset: I would not have been able to afford it on my own.

Plussat: Patrick fixed my reservation. EVERY person in this place is so friendly!!! Top shelf!!!

Plussat: The hotel was very modern and beautiful. I forgot my headphones and I was upset I wouldn't have any while working out. The hotel provided complimentary ear buds, which I thought was a very nice touch. There isn't a complimentary breakfast, but the food is very reasonably priced for a hotel. I got a delicious breakfast wrap so big I couldn't eat all of it for $6.00. The staff was extra friendly and one of the best things about my stay!

Miinukset: The doors at the hotel clink like the old prison movies. To me, whomever installed or manufactured the doors didn't leave the proper amount of clearance for the door to close quietly. The traffic on my floor was high at 2:00 am on Tuesday and Wednesday morning, I think every door on my floor opened and shut two or three times and I heard every single one of them (feels like it anyway). I'm a light sleeper in an environment I am not familiar with. Hallway noise is a problem at all hotels but I would say this might be slightly above what I would consider normal due to the doors and the gusto it takes to close them. I've definitely stayed at nicer, quieter hotels for less during mid week business travels.

Plussat: Close to everything downtown. Very nice feel. We really enjoyed our staycation in OKC!

Plussat: Close to brickyard, room had a functional layout, big shower, decent toiletries, free morning coffee in the lobby

Miinukset: Loud music from pool area until 11pm, $15 for parking in an empty structure - self or valet same rate, no other option

Plussat: The whole hotel was very nice a modern. The bars were very nice and the staff were great. We were there for just a night getaway and it was nice to have a good time without having to leave the actual hotel.

Plussat: This hotel is very young and modern. The rooms were spacious, and the beds were super comfortable. The staff was real cool.

Miinukset: You have to pay to park. Our stay was the same night as a thunder game--the lot filled completely up..also the pool is pretty unimpressive, but it exists, which is kind of rare for a hotel downtown.

Plussat: Traveling with a dog and they were SO accommodating. Had dog bowls and treats for my pup! Also have a dog park right around the corner. So while note part of the hotel, the location was A+.

Miinukset: I’m a person who likes separate shampoo and conditioner... and they had the 2-in-1 shampoo/conditioner in the showers.

Plussat: B

Miinukset: R

Plussat: Great location. Great happy hour & food in the bar was excellent. Friendly staff. Comfortable rooms. Excellent wifi. the breakfast attendant was super friendly & prepared tasty breakfast sandwiches.

Miinukset: My bed was a little soft.

Plussat: I stay at the Sheraton each time I'm in OKC and it never disappoints. Quiet and reserved if you want it with a great food and drink spot hopping downstairs. It's perfect for business and pleasure travel alike.

Miinukset: I do wish the room service menu had more options.

Plussat: Bed was comfortable, and the valet service was great.

Miinukset: Housekeeping was rude and took forever to get to our room, and the pool was tiny with a ton of people there.

Plussat: Location. Staff was nice

Miinukset: Rooms need updated with fresh paint and carpet. Paint unprofessional and vents showing water damage or mold

Plussat: The room was clean and comfortable. It was right across from the convention center where we attended Women of Faith.

Plussat: The staff was friendly.

Miinukset: Parking options were limited

Plussat: The location is very convenient in reference to OKCs Bricktown.

Miinukset: Room was Tiny and basic. $140.00 didn't even get me a mini fridge. Theread was trash in trash can, and towels were not restocked.

Plussat: Great location. Clean. Friendly staff.

Miinukset: Reserved a king and was given two doubles due to overbooking. Mattresses were worn out. Given free breakfast for the inconvenience. No hotel parking due to construction. Valet parking was $25. Same price as non-guests.

Plussat: Well located for business in downtown OKC

Miinukset: Restaurant was closed and rooms could stand to be a little cleaner

Plussat: The location for attending the OKC Thunder game was perfect. It was an easy walk from the hotel to the arena that was mostly indoors. The bed was comfortable and we both slept well both nights of our stay.

Miinukset: Don't feel we were given the Deluxe Room we requested and for which we paid. Additionally, the tub filled up with water as you showered and didn't drain out, even overnight. The bathroom was also very small; large enough for only one person at a time. The counter wasn't even large enough to comfortably hold the bottles of shampoo, conditioner, etc. The toilet paper roll was located in a very inconvenient place that was difficult to reach, and the only place towels could be hung was inside the shower.

Miinukset: I booked a king size bed, got two doubles. After asking, i got a new room. New room had trash in the garbage can in the bathroom. And I'm not sure the sheets were clean (bed was not well made and sheets were wrinkled). As weird as it sounds, I was too tired to complain and stayed in the room. one light bulb did not work. Overall, it was pretty dirty.

Miinukset: The breakfast was not free.