Roissy-en-France hotellia

Plussat: The hotel is accessible via the CDG VAL shuttle, making access to and from the airport very simple. Check in was straight forward, the reception area is very pleasant with a modern design. The front dest staff were very pleasant.

Miinukset: While our breakfast was included in the room price the breakfast time was a "zoo". The food on the buffet was adequate but tables were piled high with dirty plates and dishes there were too few staff to keep up. We had some housekeeping issues with our room, which were resolved by the staff (a full refund in the end).

Plussat: The train from the hotel to the airport runs every 4 minutes. Very convenient.

Miinukset: Our breakfast was around 7AM and there did not seem to be sufficient staff although the place was not busy. Seemed disorganized. There wasn't any juice, water, or cutlery available. For an airport hotel I expected its restaurant to be open during supper hours. The only thing available was pizza from the bar which wasn't that great. There was also an unappetizing vending machine for sandwiches, etc. There was a fire alarm Sunday evening around 8pm and the hotel staff and guests did not take it seriously. People milled around in the lobby. No announcement was made that guests could return to their rooms; the alarm just stopped.

Plussat: Location great for early a.m. departure; close to RER B train for downtown Paris visit. Clean, modern

Plussat: Location to CDG airport and shuttle to airport.

Miinukset: Room had to be changed as there was no hot water in room. Thought upgrade would have been given due to inconvenience of having to change rooms at 10 PM. Breakfast selection good. Eggs cold, croissants obviously packaged.

Plussat: Comfort, nice hotel.

Miinukset: Beath, price was so hige, and all time prices jumping.

Miinukset: The dinner and breakfast buffet has a little choices...

Plussat: Friendly helpful and courteous.

Miinukset: Nothing

Plussat: Great room!

Miinukset: This hotel did not show up on GPS and spent 2 hours trying to find it!

Plussat: Great breakfast. Great room

Miinukset: Wish there was a regular restaurant in the hotel rather than a buffet

Plussat: The location was convenient for the trade show and the airport. The drinks were reasonably priced.

Miinukset: The buffet dinner was very expensive and barely edible. We arranged for two boxes to be picked up at the front desk by FedEx same day as our departure. Fedex came by twice to pick up and the hotel told them that they did not have them. The hotel either lost or stole our property.

Plussat: Had to leave early so no real breakfast but we were given a croissant which was good.

Miinukset: I had called and asked if there was a shuttle to the hotel. The answer was no. However there is a train shuttle that goes from the airport to a walkable location from the holiday Inn and about 4 other hotels in the complex that we were not informed of and we spent money on a taxi that we did not need to.

Plussat: Very clean, with the basics and necessary to stay one night near the airport, very rich food, very friendly and very attentive staff, the restaurant's rocking chairs not so much. Very comfortable bed and the view of the CDG airport looks spectacular

Plussat: Pool was great!

Miinukset: Hard to get to the pool, given wrong directions and ended up in the car park!

Plussat: This hotel was perfect for our needs. It is at the airport, so you nearly have to get up in the morning and walk a few steps in order to be in the terminal. That reduces a lot of the stress of traveling. It appears to be brand new and the rooms are divinely comfortable and luxurious. Expect the most comfortable bed and the most sumptuous breakfast. The night before, we were delighted to have a terrific meal in the hotel’s restaurant, which featured many innovative offerings. None of your usual mediocre airport hotel food here.

Miinukset: The hotel was very crowded and it appeared as if they might have benefited from a larger staff. This is especially true in the dining room, which really needed more waiters to handle the crush of diners.

Plussat: Location was excellent, just outside the doors of the airport. The hotel was clean and tastefully decorated. We asked for a quiet room and we got one. We had a great sleep in the very comfortable bed. The pool and sauna were great. We felt like we were in a spa.

Miinukset: The reception could have been better. The employee was not very welcoming and took a long time to process us. She did not tell us anything about the hotel, including where the elevators were and directions to our room.

Plussat: Did not have breakfast

Miinukset: The food service at dinner was horrible as was the selection

Plussat: Family suite was beautiful to behold and to inhabit. Quiet rooms, comfortable beds, luxurious bathrooms, and warm modern French design. Wish I had stayed more than one night!

Plussat: Excellent restaurant downstairs. Very helpful staff, accommodated our special needs. Watched urban beekeepers from the window. Excellent proximity to airport and SNCF trains without noise or crowds.

Miinukset: Staff in restaurant were a bit overly friendly with our kids, making us uncomfortable. Perhaps asking for a hug from children you just met seconds before is culturally ok there but it seemed a violation of privacy to us.

Plussat: Very comfortable. Good location to CDG airport.

Miinukset: Too pricey at Bar.

Plussat: Friendly Staff, rich Breakfast Buffet. Very Quiet and Excellent location for travelers via CDG Airport. Highly recommended.

Miinukset: Not Applicable.

Plussat: The staff was extremely friendly and helpful. They went out of their way to make us feel welcome and a valued guest. The rooms are clean, comfortable and quiet - just what we needed for this leg of our trip!

Plussat: Uima-allas löytyi alakerrasta. Kuntosali näytti olevan ihan hyvä, vaikka tällä kertaa emme siellä treenanneetkaan. Iso huone. Messukeskukseen pääsi kätevästi (yhden pysäkin päässä junalla). Asiakaspalvelu oli hyvää.

Miinukset: Ylihinnoiteltu ravintola. Aamiainen oli keskinkertainen.

Plussat: Clean, well equipped, nice restaurant, convenient location

Plussat: Upscale and close to airport

Miinukset: Carpet stained. Given key to an occupied room causing me to walk in on people in bed.

Plussat: Very comfortable. Good breakfast and dinner.

Plussat: Nothing.

Miinukset: They charge me €50 per room for checking in early . Suites small.

Plussat: Sänky hyvä oli ja pesutilat

Miinukset: Heikko ilmastointi, spa:n jacuzzi ei ollut käytössä, ravintolan työntekijät eivät onnistuneet. Ruoka kohtalaista.

Plussat: Staff were polite and hotel was clean and quiet.

Miinukset: Only two check in clerks in the eve with numerous guests checking in. Only 2 ice makers in the hotel both of which were not accessible to us on our floor and wing location.

Plussat: The beds were great and the staff were helpful

Miinukset: Our bathroom smelled like sewage. We had two rooms and the balcony door on the one would close. Our issue was it was a shared balcony with another room. So after calling for assistance and nothing be resolved, we had to jimmy the door ourselves and make sure we ran the shower alot to keep the smell down.

Plussat: I liked the spacious room and the park right by the hotel where I could take my dog on a nice walk.

Miinukset: The staff when we arrived (20:00) were not very helpful. The security guard did not seem to know how to instruct people to park their car. The staff inside at the concierge desk did not guide us to the reception desk and just let me stand there in front of them for 15 minutes while helping airline staff check in. I finally asked them if I was supposed to check in there and they pointed out another desk to go to. There was also no information in the room about the hotel and the hotel facilities.

Plussat: Near to CDG Airport..free transportion. Clean . Staff

Miinukset: Food not good as much as the hotel.selected options.

Plussat: Clean, nice staff, great facilities including a fantastic spa

Plussat: As we were visiting the exhibition centre loved how near it was and the shuttle service, which made our trip super easy. The food was good and not overly expensive .

Miinukset: Nothing

Plussat: Breakfast, location, facilitys, everything very good !

Plussat: Very convenient for exhibition center. The property has a Spa and Pool which is a nice bonus.

Miinukset: Had to change rooms twice, first one had drain issue, second room looked over kitchens and bins and got woken up at 7am with the truck cleaning out the drains. Having said all of that, the front office manager was very responsive and made arrangments to move me to a quieter part of the hotel with an upgrade so overalll I had a very nice stay. Better to stay on the quiet wing of the hotel.

Plussat: The reception people the location the restaurant was excellent the spa is good

Miinukset: The bathroom was not to our expectation the room service is dirty We had to order toilette paper some of the staff tried to take advantage of us

Plussat: Great location for an early flight out. Easy to get to within the airport. M&S foodhall a two minute walk from the hotel for dinner and snacks. Quiet room with comfortable beds.

Miinukset: Nothing, an easy choice for Charles de Gaulle

Plussat: Nice room, friendly staff and the decor in the motel was lovely. Really enjoyed our meals at the restaurant.

Miinukset: The smoke alarm went off early in the morning. When we left our room we couldn't get back in. We were unable to find the stairs as they were not clearly marked and there were no maps in the passage. There were no directions or announcements provided about what we should do. Turned out it was a false alarm. In a real fire, we would have been in big trouble. Better safety information, clear signage for the stairs and staff training is needed to fix this.

Plussat: Location

Miinukset: No Gym

Plussat: I loved the proximity to the airport, the quiet, cleanliness, and the staff.

Plussat: Sijainti on täydellinen lentomatkustajalle.

Miinukset: Huoneessa oli todella kylmä, vaikka itse yritin säätää ilmastointia.

Miinukset: A/C didn’t work. Bathtub didn’t drain properly

Plussat: Directly on airport, no walking on the street, surprisingly very quiet. Room has a sitting area with sofa. Comfortable and sparkling clean. Easy to get back to terminal 3 for subway ride to the city after brief rest in the hotel. Perfect for one day trip. Will choose this hotel again if ever need to stay around Paris CDG airport.

Plussat: Excellent restaurant with equally good staff

Plussat: Air conditioning was not working and they didn’t care at all.

Miinukset: Air conditioned it was not

Plussat: The location.

Miinukset: The food during dinner was terrible. I was expecting Fresh vegetables over frozen and limp ones.

Plussat: Convenient location, reasonable, nice rooms.

Plussat: Everything BUT ONE item.

Miinukset: NO AIR COND. ROOM WAS MORE THAN 30 degrees!!!! Repaired but only worked for 4 more hours! THIS IS UNACCEPTABLE. ALSO WINDOW could NOT be opened. RM310

Plussat: space in the room

Miinukset: the odor in the room/unpleasant

Plussat: The bed was extremely comfy

Miinukset: Nothing really ...bar & food prices were quite high

Plussat: Perfect place to stay

Plussat: The room size and facilities were amazing.

Plussat: Clean and Silent

Miinukset: Breakfast is not worth for 15euro

Plussat: A well-oiled machine to get you to the airport.

Plussat: Very friendly staff. Nice, clean hotel. Buffet breakfast was plentiful and fresh. Location was just a few minutes walk to charming village of Roissy en France et easy shuttle ride to CDG. Ideal place to stay if you have an early flight out of CDG the next morning but still want a last taste of France before you go. Also hotel is exceptionally well soundproofed for being so close to airport.

Plussat: Flew from Australia on Cathay and collected car from Renault. This hotel hit the spot - slept well and had a very good breakfast. The staff called us a cab with great efficiency. Overall a good experience. Will use again.

Miinukset: Had to find dinner at another sister hotel a walk away.

Plussat: Located a short shuttle ride from the airport-perfect first stop after an international flight!

Miinukset: All good!

Plussat: Large room with shower and bath to de-crease shirts over . Comfortable bed and good facilities in the room for working

Miinukset: When I asked about Parking they tried to get me to pay €15 a night for their garage when there is actually a free car park right opposite

Plussat: The breakfast was excellent. There was a choice of cheeses, fresh fruit, yogurt, breakfast breads and pastries and a cooking area to make your own eggs. Coffee, tea and juice was also great. Well maintained and comfortable, large area to have a nice breakfast.

Plussat: The staff were excellent and made our stay that much more enjoyable.

Plussat: well designed suites and great location and the blue shuttle pus

Miinukset: It would be good to inform guests to take the blue bus NOT the pink bus. There were at least 3 other novotels hotels and I was misinformed by airport staff and told to take pink bus. I lost a lot of time on the pink bus and back to airport .

Plussat: Worst hotel I ever stayed at in my life!!!

Miinukset: Terrible! Felt like I was staying in a closet and for over 200 Euros!! That’s robbery!!!

Plussat: Staff/Location/security for parking. facilities, cleaniness

Miinukset: N/A

Plussat: The room provided me with everything that I needed and wanted for a reasonable price. The shuttle to-/from- the airport was a wonderful perk.

Miinukset: It's a busy hotel. The front desk appreciated my patience. Finding where to catch the shuttle and which shuttle at the airport was quite confusing. It's the BLUE Shuttle (anticipate ~30 min each direction).

Plussat: I stayed with my wife and my baby for two days from 31 Aug to 2 Sep 2019. The staff are so so so nice and helpful. Cereina I think this is her name, she even helped me to find the attraction that is suitable for my small family. All of them are great at treating people. The room was nice. Not that fancy, but frankly clean and wide. It has even a coffee machine which they told me it's free to use it. The area of the hotel is awesome, calm and near to the airport. I loved this hotel and I will put it a prior choice when a I want to visit Paris again.

Miinukset: Nothing at all.

Plussat: Spacious room

Miinukset: Transfer to airport was later than advertised And there was some confusion about when to get off

Plussat: Beautiful room , clean , spacious, room for luggage ,

Miinukset: Nothing

Plussat: location close to airport. rooms are clean enough and spacious. shuttle to airport though it was packed.

Miinukset: i booked room for two adults and child, room has one sofa bed without sheets or blanket and room service is unavailable at night :( reception could not provide a blanket at around 12 midnight. room was cold too. parking is small and not free.

Plussat: Free airport shuttle service Only 15 minutes from the airport. Great place for an over night stay before taking the flight

Miinukset: No complementary buffet breakfast Toilet wasn't in the bathroom. It was on its own next to the entrance.

Plussat: Good value, location, Staff and facility

Plussat: The room was spacious and newly refurbished ‘pod’ designed bathroom.

Miinukset: The fact you are basically in the middle of nowhere, no supermarket to buy provisions. The foyer had a poor display of soft drinks and sandwiches at extortionate prices. So the rooms microwave wasn't of benefit. Not even a pharmacy to buy much needed anti inflammatory when my wife tripped outside the hotel on bad ground and heavily sprained her ankle. The staff offered ice but no other information as to where to obtain medication probably because they were too embarrassed at knowing there wasn't anywhere.

Plussat: It’s quiet.

Miinukset: Too bad there is no restaurant in the evening

Plussat: This was the last hotel I stayed in on m’y European vacation and by far the most comfortable.

Miinukset: Location is perfect if you are heading to airport or shopping centre. Otherwise, not close to anything.

Plussat: Price was reasonable; free shuttle to and from airport ran on-time and efficiently. Hotel restaurant was surprisingly decent.

Miinukset: Both the reception desk and the restaurant were understaffed. Waiting time was extended because only one person was at the reception desk and at one point, there was only one Server who was working both the bar and the restaurant. Several people seated near us got poor service (i.e., dinner but no silverware), although our experience was fine.

Miinukset: I was billed for 2 nights and only stayed 1 We originally thought we would be 2 nights and our literary changed, I had thought that I had changed my reservation, but?? Somehow that information was not delivered

Plussat: 1-The shuttle from the airport to the hotel was delayed more than 40 minutes. 2- The room was not clean. 3- The tools in the bathroom were not new and used l. 4- My room was not cleaned next day as I returned at 3 pm and was not cleaned.

Miinukset: Only the location

Plussat: The dinner represented good choice

Miinukset: The Staff member behind the counter gave us a miserable experience. After a tiring journey to get there - we were not welcomed with a smile or any particular courtesy. The counter clerk was more interested in verifying our card details than anything else. We had already paid on line. Later he organised a private taxi to terminal 2E at exhorbitant rates - two and half times the price of an Uber (which we had ordered but didn't arrive). We come to France twice a year and have done so for more than 7 years. We always stay at your hotel. We will not stay there again unfortunately. Rather pay more and get the smile.

Plussat: Location is convenient to airport and village center (a few minutes away by foot). Main bed was comfortable and shower pressure excellent.

Miinukset: Room was tiny. Sofa bed was not very comfortable. Okay for children.

Plussat: The large bed, the dinner menu.

Miinukset: A box of tissues in the room would have been nice.

Plussat: Value for money

Miinukset: Confusing location

Plussat: Good room, restaurant very good and staff helpful and attentive. Parking was easy and not too expensive.

Miinukset: The wait at reception was way too long.

Plussat: The restaurant and resection staff Ana it’s very friendly

Plussat: Very accommodating staff. Comfortable room. Handy for the airport.

Miinukset: Not really. We had dinner and while it was fine, it was not the best we have ever had.

Plussat: Helpful front office staff

Miinukset: There were no instructions on how to take the shuttle or where to take the shuttle from the airport. It was a nightmare trying to figure out at night! It might help to send passengers a map of where to go for the shuttle and timing.

Plussat: A clean small room comfortable BED. Small shower.clean in good condition.. Tv and good Wi-Fi

Miinukset: No chair to sit. :(

Plussat: Friendly staff at the front desk

Miinukset: They charge 5 euros for airport shuttle- which is normally free. Also, the rooms were quite cold and no heating was on, despite the weather dropping to 13 degrees Celsius. Bed sheet had holes in them. On a good note, they have a 24-7 reception, so you can check in anytime. Also, it's clean enough, and really cheap, so you get good value for what you pay.

Plussat: Location was decent, close to the airport.

Miinukset: Rooms were quite small , bathrooms were even smaller Breakfast didnt have any options as such, daily the menu was the same.

Plussat: Absolutely nothing!

Miinukset: No mini fridge in the room. No water! Tried to get water from vending machine, it stole me 2 euros and I got no water. The receptionist suggest me to go somewhere else to buy water, but it was 11:30pm and there was NO stores or NO life around this hotel. After being so frustrated and thirsty, I bagged the receptionist to provide me with some water and he gave it to me, not sure if it was tap water tho.

Plussat: Good hotel near the airport. Ideal for 1 night stay before/after the flight. Room was small but sufficient for 1 night. Hotel is quiet during night, we slept well there.

Miinukset: We could smell smoke in the room, so maybe some better air conditioning could be fine.

Plussat: Breakfast was good - lot of selection. The room was clean and the hotel was quiet. We were 3 to a room which was fine. We were offered a coupon for a restaurant next door to the hotel which was great. Very close to the airport. Very friendly staff and great service.

Plussat: Bus shuttle towards the hotel

Miinukset: No water breakfast is not good. Hostel beds. Bathroom very very small.

Plussat: Good for overnight before flying in early morning Shuttle in front of hotel

Miinukset: Taxes we paid were different in the room information panel... We had To pay for airport shuttle when other hotels never charged us.... and nobody checked when taking the shuttle... Not fair because many people did not even pay. ..

Plussat: The place was one shuttle away from CDG airport which will practically let you go wherever you want through the metro.

Miinukset: Vending machine for snacks and drinks is broken. You can go next door to campanile hotel for a working one.

Plussat: Location, shuttle to airport, near restaurants that were good.

Miinukset: Bathroom is a cruise ship type self contained unit. Shower drain would not drain so bathroom filled with water when we showered.

Plussat: Kuljetukset lentokentälle järjestyivät sujuvasti.

Miinukset: Ikkunaa ei voinut pitää auki, koska ulkoa tuli kerosiinin katku sisätiloihin.

Plussat: Dinner and breakfast buffets were good. Location excellent. Good standard for basic airport hotel

Plussat: Excellent stay though, no hair dryer despite a request.

Miinukset: ok as was

Plussat: Good breakfast and kind staff.

Miinukset: Very poor wi-fi signal. Not for business. The hotel needs a refresh.

Miinukset: The room was VERY disappointing for the rating. The bed had no bedpad. Just the sheet on top of the mattress. The pillow was a square decorating-size - not a normal sized pillow. The baseboard had peeled paint - looked like water damage. Door and furniture beat up. To sum it up, it was a dump - and 4star rating?????

Plussat: Cold buffet on dinners Direct free shuttle to airport

Plussat: The staff is very kind

Miinukset: The room is a bit old. The furniture is not well maintained. The bad and the pillow are of a bad quality

Plussat: Sijainti lähellä kenttää ja ostoskeskusta

Miinukset: Huone oli todella kuuma eikä ilmastointi toiminut, sekä muutamassa kohtaa vessassa oli pintaa rikki mutta muuten siistiä

Miinukset: Old things ,from the wall not working etc sink damaged Restaurant not friendly fish and meat buffet were not complete

Plussat: Location food and staff

Miinukset: Bathroom poor

Plussat: Clean , comfortable , nice people

Miinukset: Nothing

Plussat: Easy bus trip, free from cdg its on the pink line.

Plussat: Proximity to the airport

Miinukset: Front desk staff was terrible, when there was even anyone there

Plussat: It was not the greatest stay. The staff pretty was arrogant and not that kind. Nonetheless the building is alright. Bear in mind that the wellness spa is close after 9pm

Miinukset: Awful service delivered by the staff. Which of course ruins the whole experience.

Plussat: Friendly staff, good location with respect to the airport and the exhibition center, good noise isolation, good SPA center and fitness room

Miinukset: Breakfasts too modest for a high-level hotel, awful design of the toilet in the room, especially "killed" toilet bowl, very uncomfortable location of the stairs in the hotel, TV programs mostly French and a small number of them

Plussat: Nothing. Wouldn’t stay again.

Miinukset: The room was basic. Bed and tv. Bed and pillows not comfy. Couldn’t sleep. No shampoo and conditioner. Restaurant horrible.

Miinukset: 1. hotel staff is not qualified and doesn't provide me the invoice. 2. shuttle bus to airport not on time.

Plussat: Reception was great. But anything to do with food or drink was appealing.

Miinukset: Poor attitude and poor service at both bar and restaurant. Staff gave the impression they did not want to be there.

Plussat: Shuttle bus to/from the airport. Cute village within walking distance for exercise and food.

Miinukset: Delayed check-in. Shower head didn't stay in place. Single woman diner ignored in hotel restaurant.

Plussat: Good room, large and still modern (not old)

Miinukset: The employees of the hotel that works on the main reception was VERY rude and not friendly at all. They must know that working in turism and hotel, the CLIENT has to be always the center of attention and care! Thanks for us, client, they have a job and they are not doing a favour for the clients!!!! Horrible and very rude people! Only at the restaurant and bar, the employees are nice and friendly

Plussat: Very nice and clean, staff were very friendly and kids really enjoyed the lobby.

Plussat: Super comfortable beds, rooms are spacious. Breakfast is average but you will find something for eveyone. Staff is friendly and helpful

Miinukset: Scrumbled eggs at breakfast are aweful

Plussat: Fairly close to the airport and it had a free shuttle which was frequent and much needed when I arrived at the airport at 11 PM.

Miinukset: Was only there for 8 hours. The room was very adequate and quiet.

Plussat: Friendly staff

Miinukset: Breakfast selection

Plussat: Nice clean rooms and great facilities

Miinukset: The young lady on reception who checked us in was very unfriendly and unpleasant and unhelpful, I have never seen a more miserable person working on the front of house in a hotel

Plussat: Bar area

Miinukset: Rooms very basic for rate charged

Plussat: check in was fast and efficient, staff were most pleasant and helpful

Miinukset: the hotel is outdated and in desperate need of refurbishment, we paid good money for the accommodation. For example the bathroom has black mould in both the bath area and on the floor tiles, and has not been updated for sometime. we arrived mid afternoon and were aghast to notice left over lunch time plates/scraps still on tables, not a good look for a Mercure Hotel. We are experienced travellers and would rate this a 2 star hotel at best. On a positive note the shuttle service to the airport is very good.

Plussat: +staff +bus from airport to hotel free +breakfast +comfortable bed

Miinukset: Almost nothing

Plussat: Personel is helpful, Restaurant for dinner is good (but needs more heating), entrance hall and playroom.

Miinukset: Rooms : decor is outdated, Tiles are from another era (good if you are nostalgic), a bit sad and depressing colors in the bathroom. Bring slippers, as the floor in WC and bathroom are super cold. Elevators: need refurbishing. Breakfast : room way too cold at 7am. Choice is limited in fruits and veggies. You cook your eggs your own way : cute idea but stove too weak, creates a queue. The waiter clears your table thinking you are done while you were cooking your eggs or toasting your bread. A lot of time wasted cooking, going back and forth ... NOT RELAXED AND NOT CONVENIENT.

Plussat: Good breakfast, easy access to airport with shuttle

Miinukset: The booking.com website guaranteed us an all in price of EUR 449.64. At checkout the hotel debited my card EUR 497.04 and was unable to explain the higher price. Obviously I am upset and plan to stop payment on my credit card. Can you help sort this out?

Plussat: Excellent breakfast banquet. Very clean rooms. Friendly staff.

Plussat: We loved everything about this hotel. Location. Happy hour. Dinner. Room accommodations. Shuttle to airport.

Plussat: Reception area was quite quirky and fun

Miinukset: I didn't stay in the refurbished room so it actually looked tired and could have done with being refurbished, like the reception area. The cab we requested wasn't ordered and then arrived very late so we missed our meeting.

Plussat: It was quiet

Miinukset: Check in assistant was not really pleasant. Karaoke was going on and area was really noisy.

Plussat: I was very impressed!

Plussat: Excellent bed, easy check out

Miinukset: Overpriced

Plussat: Clean and quiet hotel conveniently located near CDG. The staff is very friendly. Nice little restaurants in walking distance. Would definitely book again.

Miinukset: This is the second time I stayed at this property. The first time I stayed, I said: never again. Should have listened to my own advise. There is no free wifi! And this time I had to wait an hour for the shuttle to come to the pickup point. While I waited, the Hyatt came by three times...... And it took another 20 minutes to check in: only two staff people to handle the check-ins.

Plussat: Dinner in the dining room was very good. We waited a long time for our main course, and we were offered a free glass of wine in return. Location of hotel is excellent.

Miinukset: Hotel charges 25 euros PER DAY for wifi. Outrageous !! Even Motel 6 Throws in free wifi. This is 2019, it's like charging extra for color TV like back in the 50's.

Plussat: The staff were nice and helpful

Miinukset: They gave me a very old room not like the one i saw it in my booking and everything was broken inside even the bed then i had to change it to another one but it was dirty which I asked to clean it again

Plussat: Close to the airport

Miinukset: Breakfast range that we selected was 6am to 6:30, and arrive at 6:31.. which is alright! Could have been better specially when you are traveling and time is everything!

Plussat: Good location. Big towels. Great breakfast.

Miinukset: Auto cancelling our original booking 2 days before arrival (which we made 6mths priior to get good deal) and blaming booking.com and vice versa due to credit card issue. Then having to rebook with the same credit card at a higher rate. Scam do you think! Compensated by giving us a free breakfast. Not good enough. No one wants that stress while travelling OS.

Plussat: Airport courtesy bus.

Miinukset: Non smoking room smelt of cigarette smoke. Restaurant menu quite limited.

Plussat: Good facilities with free shuttle to nearby CDG Airport

Miinukset: Nil

Plussat: I didn't have breakfast. Dinner was excellent. In fact, I would like to get the recipe for the salmon with citrus

Miinukset: Poor lighting in the room Difficult to find the hotel from the airport.

Plussat: Cleanness

Miinukset: Room was quite dark to me.

Plussat: breakfast was good and convenient location for me as i had to stay close to the airport and this hotel is less than a km away

Miinukset: room service is awful!!!

Plussat: Very close to take-off!..and lovely and rich breakfast

Plussat: Very nice hotel, location is greatest, no taxi needed. Just use the CDGVAL, get off at the T3 Roissypole stop. Large rooms, everything you need!

Plussat: Very disappointed this hotel needs a update. The colour in the hall ways and rooms needs to be brighter. The room was dark and needing maintenance. Carpet lifting towel rails coming off. Generally what I would consider a two star hotel. Incidentally the breakfast was not much better as all the hot food was cold. Certainly will not be back. Poor value for Money. VERY LITTLE TO LIKE

Miinukset: A very disappointing hotel that certainly doesn’t represent the HYatt label well.

Plussat: Free transfer from CDG

Miinukset: Too expensive hotel regarding quality and location

Plussat: Very caring professional service.

Miinukset: 1. The shower had no water pressure and the water kept switching from extreme hot to extreme cold every few seconds. 2. Limited Shuttle service.

Miinukset: The shuttle connection location and operation time is not clear and simple for a first comer when they just landed in a big airport. Partly due to the ineffective airport authority.

Plussat: Sebastian and the team are professional and efficient. We will always come back.

Miinukset: room is a bit worn down

Plussat: Nice big clean rooms. Nice bathroom. Good location for visiting the exposition site at villepinte.

Miinukset: Windows to the inside not to the outside. Dinner in the restaurants starts only at 19:00.

Plussat: Location

Miinukset: Needs up dating, carpet worn , AC not working properly Restaurant closed for function why not use a meeting room

Plussat: Nice room, great bed... first impressions hotel looks very nice

Miinukset: No food and drink available after 10pm including no minibar or room service. Very difficult to get the airport shuttle.

Plussat: The breakfast was amazing!

Plussat: Super friendly staff, great lobby with great food options ( pricey). Shopping Center is nearby but 15 min walk across motorway and roundabouts. It’s close to the airport so many airline crews are staying there.

Miinukset: Rooms are outdated, shower was mouldy and damp. No windows are opening in the whole hotel building so air con is running 24/7 ( super cold)! Would never stay here for a private trip again. No other food, shops or dining options around.

Plussat: Location was perfect. Desk and check in was quick and professional

Miinukset: Perfect airport location and shuttle service. Skip the buffet after 830pm.

Plussat: Breakfast

Miinukset: No

Miinukset: Hard bed. Carpet needs replaced.

Plussat: The rooms

Miinukset: Breakfast

Plussat: Free airport shuttle and breakfast with plenty of options.

Miinukset: Parking was not free as advertised

Plussat: It what we thought for the price

Miinukset: No English movie channels

Plussat: Nice early-bird and regular breakfast. Room was very clean and bed extremely comfortable.

Miinukset: The bed was hard as rock. The shuttle from airport to hotel was free BUT the pick up location was the pits. Only one elevator serving the pick up spot as well as the TGV Station and other levels of the airport. Hotel food was just ok.

Plussat: Breakfast was wonderful. Room wasn't bad for the price.

Miinukset: The shower did not work. The water would only come out from the tub part. I had to sit in the tub and bathe using a cup to pour water on myself since the shower was not working. I was already in the shower when I realized this, so I didn't have a chance to tell anyone at the hotel.

Plussat: Close to the airport, free shuttle bus with easy navigation, fast check in and check out process, comfortable bed, breakfast included For one night it fits perfectly well.

Plussat: Bathroom brand new clean

Miinukset: Elevator too small and slow . And the shuttle is like a normal bus. No where to put the luggage it was very hectic and experience to juggle around with other tourists with 2-3 luggage. I would recommend taxi instead unless you only have one bag .

Plussat: Breakfast was very good and the location was exceptional for what we wanted to see in Paris!

Miinukset: Everything was fine.

Plussat: Location is perfect, very close to the airport. Room is comfortable.

Miinukset: less variety of breakfast compared to what is shown on booking.com

Plussat: It was clean and quiet. The breakfast buffet was OK. Overall the facility appeared to be a bit frayed. There are several Ibis properties near the airport and it is very confusing which one we reserved at. WE initially went to the wrong property.

Miinukset: Room was small. It was a 20 minute bus ride from the airport so not a real good airport option and it was expensive. Limited dining options in the area.

Plussat: Ease of travel to and from cdg airport. Comfy, clean and value for money.

Miinukset:

Plussat: If it was open it could be nicer....

Miinukset: It's cramped...

Plussat: Great location near airport. Good value for money.

Miinukset: Breakfast not included. Shuttle bus from CDG not included.

Plussat: Staff was courteous.

Miinukset: Facility was outdated, could have been cleaner and more functional (shower changed temperature constantly, air conditioner did not work at all, beds slid all over the frames, etc.)

Plussat: Location,

Miinukset: Air condition was so loud , i cant sleep

Plussat: Clean, helpful staff, spacious rooms, complimentary snacks and free shuttle

Miinukset: Not too close to airport, about 15 min shuttle ride Also, not very obvious where shuttle stops for pick up from airport Value a bit expensive

Plussat: Hyvä sijainti CDG lähellä, ostoskeskus vieressä.

Miinukset: Hotellissa ei ole mitään luksusta tai muuta erityistä, joka jäisi mieleen.

Plussat: Rooms are spacious and clean. Beds are comfortable. However bathroom ceiling had mould, the ceiling in the room had lots of cracks in the plaster work. Rooms need to be redecorated.

Miinukset: The poor physical maintenance of the room. The shuttle service to and from the airport, should run more frequently

Plussat: All was good

Miinukset: Shuttle was bad, didn’t stop at terminal 3 and had to go around twice. Should explained terminal 1 is the stop for terminal 3 ,go left in the terminal out past the Ibis and threw the tunnel to term 3. Apart from that the stay was all good. Aeroville Centre was good and just a 15 min. walk from the Ibis.

Plussat: The restaurant was very good with nice food and good wine . We ate there as the Hotel was at the back of the railway station and we didn't want to walk around at night there.

Miinukset: Odd position

Plussat: The rate of the room was very affordable and it suited our needs

Plussat: Close to the airport, free airport shuttle, clean comfortable room with excellent wifi and helpful staff.

Miinukset: Food options apart from breakfast were limited.

Plussat: Comfy bed quiet room I was offered a lift to airport by a courtesy car which was appreciated

Miinukset: Couldn’t call room service so needed to dress and ordered downstairs. This was about 8:15pm. Dinner arrived at 10pm. I didn’t want to eAt so late as I was over being tired Toilets didn’t flush properly

Plussat: Very nice hotel at CDG airport. Very quiet, 5 minutes walk to CDGVAL internal transfer train to all terminals 1, 2 and 3.

Plussat: Decent sized room, nice comfortable bed

Miinukset: Food was borderline inedible and expensive, restaurant staff tried to overcharge us.

Plussat: Buffet dinner was good value as was the breakfast.

Miinukset: Hotel says it has a shuttle service to airport, but only if without luggage(who travels without?). As we had luggage we were told to book a taxi to the terminal, which cost us an exorbitant 20 euros given the short distance.

Plussat: Staff was very nice and helpful.

Miinukset: There was no shuttle to the airport.

Miinukset: Checked out at 8 30 am requested a taxi to train station at CDG approximately 5 minutes away . Had to ask reception twice more for this taxi they actually took an English couple who were after us even though the driver knew it was us he should have been taking Taxi eventually came at 9:00 am but with traffic we missed our train which was departing at 9:19 so we had to pay another €160 words cannot Express how irritated I am by the whole episode and the reception staff nonchalant attitude .

Miinukset: Henkilökunnan palvelualttius

Plussat: Convenient location to CDG airport.

Miinukset: Difficult to access from construction zone.

Miinukset: Expensive for what it was, but then that's the case for most places at CDG

Plussat: Location

Miinukset: Error on invoice could not be fixed at reception - after 5 calls finally escalated to American Express to sort it out - dispute ongoing, but at least AmEx had leverage...

Plussat: Great breakfast. Close to airport. Staff were very pleasant and helpful.

Plussat: Everything except the restaurant is excellent. Would stay again.

Miinukset: Buffet food was not warm enough. Restaurant lighting could give it a warmer ambiance. Having to make choices of menu without knowing what is available right away was not ideal. Repetitive couscous variations.

Plussat: The closeness to CDG, which made our start on Saturday am so much less stressful.

Miinukset: When we checked into the room, there was no coffee, no sugar, no milk available for us to make a drink. There was only 1 set of towels visible, the others were in the wardrobe, but had not seen these.

Plussat: You don't hear one sound there, not from outside, nor from hotel inside. It was great for rest.

Plussat: Very nice service in the Hotel

Miinukset: I had a old room with bad wallpaper and a very used bathroom.

Plussat: Transport to the airport, great beds

Plussat: The free shuttle bus to the tgv station

Miinukset: I felt the staff could have been more friendly

Plussat: Parempi kuin ulkokuori antoi ymmärtää...

Miinukset: Ilmoitimme varauksessamme toiveen kahdesta erillisestä pedistä parivuoteen sijaan. Toive ei toteutunut.

Plussat: Only its location

Miinukset: It was very overpriced. It was also a very poor quality room and very small. We have stayed in much nicer rooms for 1/3 the cost.

Plussat: The general atmosphere of the hotel was excellent. The room was clean and comfortable. The food at the restaurant was excellent and prompt to arrive.

Miinukset: My sister and I wanted to eat breakfast at the bar in the hotel (since breakfast was listed on the menu as a possibility) but it was strangely not open and we had to find food somewhere else. Otherwise, there was nothing we didn't like.

Plussat: Proximity to airport. Great place to stay if you have an early morning flight.

Miinukset: The service in the restaurant was painfully slow, and the food was not worth the wait.

Plussat: Comfortable bed and shuttle service to the airport.

Miinukset: The room was very small, difficult to move about with four pieces of luggage.

Plussat: Airport shuttle service, size and cleanliness of room

Miinukset: No, it was quite acceptable.