Roissy-en-France hotellia

Plussat: friendly, helpful lobby staff check-in clerk took us directly to room.

Miinukset: no place to unload vehicle on arrival. 10 minutes to circle back to parking garage. then found remote space, carried luggage through confusing hallways to tiny elevator, then 200 meters to lobby checkin desk. Horrible, frustrating experience after 4 hour drive. Restaurant service was awful. 20 minutes to get everyone's drink orders taken and corrected. Never an offer to refill water or wine. another hour to get entrees. - arrived cold and congealed. fire alarm at 4AM disturbed us- no notification as to whether it was real or a prank. 15 minutes to turn it off.

Plussat: Family suite was beautiful to behold and to inhabit. Quiet rooms, comfortable beds, luxurious bathrooms, and warm modern French design. Wish I had stayed more than one night!

Plussat: Excellent restaurant downstairs. Very helpful staff, accommodated our special needs. Watched urban beekeepers from the window. Excellent proximity to airport and SNCF trains without noise or crowds.

Miinukset: Staff in restaurant were a bit overly friendly with our kids, making us uncomfortable. Perhaps asking for a hug from children you just met seconds before is culturally ok there but it seemed a violation of privacy to us.

Plussat: Location was amazing. Took shuttle from CDG Terminal 1 to parking PR then an easy walk to hotel.

Miinukset: Toilet would not always flush. We awoke to water dripping from ceiling at 4 am apparently due to condensation from air conditioner.

Plussat: The staff was awesome during our stay. They were very helpful and accommodating. The breakfast buffet was excellent. Lots of choices and the price was very reasonable.

Miinukset: Nothing really. But I couldn't give it ten stars for the location because it is not located in a luxurious location. I think that nine stars out of ten is just

Plussat: Staff was very helpful.

Miinukset: It was all very nice.

Plussat: The rooms were so modern and fun! I love the style and design used. The breakfast was huge and delicious, perfect for starting a day of travel.

Plussat: Overnight stay for early flight out of CDG. Very clean and comfortable.

Plussat: Close to airport. Easy to get to. Very clean

Miinukset: Great overnight location

Plussat: I will do another reservation in the futur. I like everything.

Miinukset: nothing

Plussat: Convience to airport

Miinukset: Room was EXTREMELY hot

Plussat: It was clean, quiet and in a perfect location for getting to an ealrly morning flight at CDG. The breakfast was great, especially the croissants, some of the best we had in France.

Plussat: Clean, modern, friendly staff.

Miinukset: The key card that controls the lights should be activated by the room key. Unfortunately, they have a card inserted now that if it is removed, permanently disables the rooms lights. Had to have manager come up and reactivate the room lights.

Plussat: proximity to airport

Miinukset: nice

Plussat: Convenience to airport

Miinukset: No bath tub

Plussat: The beds were great and the staff were helpful

Miinukset: Our bathroom smelled like sewage. We had two rooms and the balcony door on the one would close. Our issue was it was a shared balcony with another room. So after calling for assistance and nothing be resolved, we had to jimmy the door ourselves and make sure we ran the shower alot to keep the smell down.

Plussat: Had an amazing time :))) and experience :)) great staff. I had to give a good for location only reason because it is not in city but!!!!! Shuttle leaves Hotel like every 45 min to train station literally 20 min from Main City I would do it all over again with Relais Hotel ! Beds were super comfortable!!! Amazing rooms, clean, pool and facilities amazing!!!!!! Free water in rooms :)))))) shower and bathroom really good!

Plussat: big bed. the room had nice furniture. very nice pool and spa area.

Miinukset: room shower smelled mouldy.

Plussat: Really liked the hotel. Comfortable. Clean. Great staff and "inside" the airport. The shuttle to the airport is right out the hotel. 5 minutes and you're in the terminal 2.

Miinukset: The price was a bit high.

Plussat: At airport Convenient Breakfast good

Miinukset: Carpet dirty Bathroom mildew on tiles Air freshener too strong

Plussat: Fast checkin, helpfull staff, excellent breakfast

Miinukset: A bit hot in rooms

Plussat: Location is great and Breakfast was nice.

Miinukset: Light switches were broken, bed really uncomfortable and bed covers looked old / dirty.

Plussat: The location.

Miinukset: The food during dinner was terrible. I was expecting Fresh vegetables over frozen and limp ones.

Plussat: Nothing great. But nothing bad either. Good for spending the night before an early flight out of CDG. The hotel is connected to the Airport transportation lines. Restaurant is okay, the burger and the club sandwich were good. Salad and were okay, but if you can get food before, youre probably better off.

Plussat: A good choice for an overnight stay when leaving CDG on a morning flight. Excellent restaurant

Plussat: Convenient location, reasonable, nice rooms.

Plussat: Room was very clean with all of the necessities. Very good location if coming in on SNCF train or on plain.

Miinukset: When first arrived was given a room that the guests had not yet checked out of and it had not been cleaned. Hotel quickly gave us another room but we were disturbed we were given a key to someone else's room and had access to their baggage.

Plussat: When needing being close to the airport it is very convenient.

Plussat: great place and easy proximity to the airport, but I thought it was too expensive. Otherwise it was fine

Miinukset: cost too high $$$$

Plussat: Modern and clran.

Plussat: Very accommodating staff. Comfortable room. Handy for the airport.

Miinukset: Not really. We had dinner and while it was fine, it was not the best we have ever had.

Plussat: Helpful front office staff

Miinukset: There were no instructions on how to take the shuttle or where to take the shuttle from the airport. It was a nightmare trying to figure out at night! It might help to send passengers a map of where to go for the shuttle and timing.

Plussat: Staff was very helpful.

Plussat: Close to the airport with free airport shuttle

Miinukset: There were cockroaches in the room and the internet didn't work.

Plussat: Staff was very helpful & friendly

Miinukset: No

Plussat: comfort, elegance, and staff care

Miinukset: We booked two rooms. The bedroom for 4 that was assigned to us had not been cleaned. Since the hotel was fully booked, we ended up having one child in our bedroom and the others sharing 2 twin beds. Staff offered us breakfast and parking as compensation.

Plussat: Modern classic look Food was good 2.

Miinukset: Strong perfume smell in my room maybe someone spilled something.

Plussat: relatively close proximity and easy access to the airport.

Miinukset: nothing great, nothing horrible. Average place in a good location for early morning flights.

Miinukset: hard to get to from airport: drive, cab or shuttle bus with 20' frequency then 30'

Plussat: The staff was incredible! They were extremely friendly & gracious with our lack of speaking French! The decor of the hotel was absolutely beautiful!!!

Plussat: Very clean, new/modern furnishings, large rooms and a large bathtub that a tallish person can fit in!

Miinukset: The free shuttle service does NOT run every 15 minutes, as advertised. Very sporadic service.

Plussat: Convenient

Miinukset: It wasn't super clean, food wasn't good, staff not friendly. WAY overpriced.

Plussat: I believe someone had smoked in this room previously. Tiny room but clean other thanks the smell of smoke which they attempted to cover up.

Miinukset: No

Plussat: Close to airport. Has a very convenient shuttle bus to airport.

Miinukset: They do not allow you to leave bags at hotel for a few hours after check out so if you have a flight in the afternoon you have to pay to store luggage at airport.

Plussat: The shuttle bus

Miinukset: It was so overpriced for the type of hotel it was.

Plussat: Decent hotel. Clean, safe, friendly desk clerks, convenient to CDG airport, which is why we booked it.

Miinukset: The Golden Tuplib uses 2 twin beds pushed together in lieu of an actual Queen or King sized mattress. This is not as comfortable, due to the seam and rigid area between the beds. This is a common trend in European hotels, and it is lamentable. Have they not heard of larger mattresses? Do they not experience the same discomfort?

Plussat: Free wifi. Free airport shuttle. Friendly staff. Near a walkable town/neighborhood.

Miinukset: Nothing negative to say. It was a nice overnight rest stop before heading to the CDG airport.

Plussat: The shuttle from the airport to the hotel pases frequently and is a short ride. The room was great, clean, and spacious. The staff was very nice and helpful. Would definitely recommend and would come back.

Plussat: The Pink Line shuttle (free) stops directly at the front door of The Golden Tulip about every 20 minutes and takes you on its route back to CDG airport so you can catch the RER B train to downtown Paris.

Plussat: The fact that we only had to stay here one night.

Miinukset: Gross.

Miinukset: We had a 7am international flight. Their first shuttle was 5:15 putting us to airport at wrong terminal at 5:45. Had to take a taxi. Wish i had stayed in paris central. I stayed at an airport hotel for their free shuttle service but ended up taking a taxi...

Plussat: Clean. Good shuttle service. Close to the airport only takes 10 mins to get there.

Miinukset: Space age tablet room control was more of a gimmick than functional

Plussat: Nice staff, good rate, not fancy but adequate`

Miinukset: I asked for a morning wake up call that never came which caused me to almost oversleep and be late for the airport.

Plussat: The buffet at the hotel's resturaunt was quick, tasty and convenient. We stayed at this hotel only to catch a very early flight. It was very close to the airport.

Miinukset: Minor items only like no tea kettle and s shower head that would not stay up.

Plussat: When in transit, and not enough time for Paris, this colony of moderate cost hotel chains is convenient. You can walk into the village for dinner, sleep and leave next day. That's what they do. Clean and quick. No taxi wants to go tot he airport for less that 25 euros (7km). UBER is 7-8 Euros. There is a free bus to the TGV/RER station in terminal 2G, then you take Navette N1 or N2 to your subterminal.

Plussat: The room was spacious and clean. The location was very convenient to the airport and the area around the hotel was perfect for a morning walk!

Miinukset: Got in a bit late and it was really difficult to find food. Could not figure out the room service menu even after asking staff.

Plussat: The staff were really great. And the Room was nice and quiet.

Miinukset: Everything was great.

Plussat: Queen bed is good. The staff is nice.

Miinukset: The bed for children is a sofa bed very inconfortable. Don’t go with more than 2 people in the same room. The welness center is really old, not interesting, and don’t deserve to be your reason to go there. You have to pay 20 euros more for bathsuit if you don’t reserve exclusive room. The swimmingpool is a noisy children garden, not what you expected in a wellness.

Plussat: We sprung for the suite with a separate sitting room, and that was quite comfortable. The facilities were good, including a small fridge in the bedroom.

Miinukset: They have a shuttle to the airport but NOT TO TERMINAL 1 (which is the terminal for most flights for US flagged carriers). Because we had a lot of luggage we ended up taking a cab to the airport because we didn't want to have to go to Terminal 3 and then transfer to the airport train to Terminal 1. Also, there are 3 Mercures around CDG and it is often not clear which shuttle to take.

Plussat: Good service, great staff, clean room

Miinukset: No AC and no sheets & blanket, just a big comforter so it was too hot under it and too cold on top. I had to open the window to get some fresh air. The restaurant was way too bright and the menu had a very small selection. I almost went down the street to another but my son was tired

Plussat: Staff and location

Miinukset: Need to work on bathroom cleanliness

Plussat: Luggage scale in the lobby Refrigerator in the room

Miinukset: Couldn't find a place for a work session for 4 people (table, place to plug in the laptops).

Plussat: Staff helpful. Had scale to weigh valises in lobby.

Miinukset: Not a good food choice. I believe I booked for the other Hotel Mercure at the airport, but was booked into second hotel. Very difficult finding the place.

Plussat: Personal (staff). Close to airport. Food.

Miinukset: Price

Miinukset: Unclear how to get there from CDG terminal. there are 2 Mercure's at the airport and the same shuttle does not take you to both. Also, where to get the shuttle is difficult to identify - but that is the airport's problem.

Plussat: Proximity to CDG Airport.

Miinukset: 2 different Hotel Mercures being in close proximity of the CDG Airport, cost us confusion with our taxi, and were dropped off at the wrong location first, which meant we had to pay 2 taxi fares after dropping off our rental car at the airport... Even the knowledge that there were 2 in the vicinity would have made us more specific of a the destination by taxi.

Plussat: Easy access to terminal 1 & 2

Miinukset: None.

Plussat: The hotel is easily accessible from the RER CDG terminal 1-3 (second to last on the RER B)...it's so close you can actually use the luggage carts in the terminal to push your suitcases (and kids) to hotel. There is also usually a stockpile of a half-dozen carts just outside the hotel on the way to the station from other travellers who figured this out. The airport and hotel are in zone 5 of the metro, so if you get a day pass that includes zone 5 you're all set for a day trip into the city on the RER (30-50 minutes depending on the train and destination).

Miinukset: The hotel breakfast was rather pricy, and you can get cheap pastries and coffee in the RER station for the whole family for the price of one breakfast. There is a hotel shuttle that picks up at the 5th floor of RER terminal 2...which has a number of logitical issues: 1) If you have a cart, you need to use the elevators...which usually have too many people waiting for them while they service the floors you're not on. 2) if you are being dropped off by the shuttle, don't expect carts to be available on the 5th floor. I had to go down the stairs to get a cart on the 4th floor, then carried it up to the 5th floor, loaded up several bags, waited 10 minutes for the elevator, then decided it would be faster to carry the bags down to the 4th floor and reload there. It was faster than waiting for the elevator on the 5th floor. 3) the shuttle can only hold a certain number of people, and even if it runs every 15-20 minutes, it's possible during peak times that you might have to wait for a third shuttle.

Plussat: Nice room and bathroom. It was nice staying there before an early flight. They had a shuttle that took us to the airport. We enjoyed a bottle of wine in the bar.

Miinukset: Nothing

Plussat: Hotel is excellent in all aspects

Miinukset: no free wifi in the rooms. free airport shutlle need to be run to every terminal

Plussat: Close to the airport

Miinukset: Breakfast range that we selected was 6am to 6:30, and arrive at 6:31.. which is alright! Could have been better specially when you are traveling and time is everything!

Plussat: Everything inside

Miinukset: Please read the ending. I liked the Hilton Paris Charles De Gaulle Airport facility very much. I would definitely use it again in the future. I had some minor problems after I checked in, but they were taken care of and I was comped me for my inconvenience. HOWEVER!: The Hilton Paris Charles De Gaulle is really getting a very large black eye all day long - everyday by its airport shuttle service. Once you walk out the front door you’re on your own. The shuttle comes about every 15 minutes and you better be ready to fight for your place in the van. I was out on the curb waiting the first time around but was totally unprepared for what happened. It was a combination of those who had an inside track with someone on the inside or was willing to push others out of the way. Either way the Hilton needs to get control of this. On the first van run a group on young men who spoke French cut in front on the assembled guests that were waiting for the airport shuttle. As the second van approached (30 minutes in) I thought I was ready but just as I got to the rear of the van door a couple with 9 pieces of luggage and of all things what appeared to be a surfboard in a case with a hotel porter in the lead pushed to the front, commandeered the whole van (no others guests got on this run). During these first two van runs I observed three different elderly couples get pushed aside; I attempted to confront the porter about what had happened to the elderly people but he got up in my face and told me to back off. By the third van run (45 minutes later) I was getting worried about making it through security on time for my flight to New York. I barely got on that third van but only one of the elderly couples made it that time. Hilton, this is your front door. This is the last thing a guest experiences as they leave your property and it was very memorable. No matter how great the guests experience might have been during their stay, it is completely overshadowed by the rude and disrespectful treatment at your front door by the porters and van drivers.

Plussat: Great location next to airport for last night in Paris. We always stay at the Hilton to ease the logistics of returning home in the US.

Plussat: Overall great place to stay. The shuttle was a bit hard to find at CDG - but once located all went well. If you want to use the shuttle - locate where the TGV station on level 5 is - that is where they pick you up. It is a 3 min ride to hotel. Nice pool for the family - a hard thing to find in Paris.

Plussat: Great location. The airport train station is very nearby and that's probably the best way to get there unless you have a lot of luggage, in which case there is also a free shuttle. The room was nice and the bed was comfy.

Miinukset: The restaurant had a very limited menu and all of the food was very overpriced. Also, there was no hot tub.

Plussat: Enjoyed the Executive Lounge and room size.

Miinukset: Shame that there is no shuttle to Terminal 3. I know the terminal is close, but my 80 year old mother had a difficult time getting from the hotel to Terminal 3.

Plussat: Great convenient location to CDG train station and Roissy airport. Room good size, clean and bed comfortable Nice, quiet and relaxed atmosphere

Miinukset: Toilet tank made strange noises every 20 minutes or so ALL night.. Water temperature in shower fluctuates between cool and warm and cannot be regulated. Water pressure weak in shower Strange display - amenities "missing" in bathroom - sewing kit box is empty, Q-tips and shoe shine cloth just sat on tray without boxes... Executive Lounge food needs improvement.

Miinukset: No internet in The room and no water to drink

Plussat: This building is a joke. Each room has its own thermostat but they are just for show. It is "one temperature fits all" but the building is inconsistent. Some rooms much hotter/colder than others. No openable windows either. End result, miserable sleep. For those who like sleep cool with fresh air, find another place. Great gym though and food is decent too.

Miinukset: The shuttle connection location and operation time is not clear and simple for a first comer when they just landed in a big airport. Partly due to the ineffective airport authority.

Miinukset: The air-conditioning was not working & it was not comfortable to sleep in the heat. The hotel was sold out & we were offered to stay in the hot room with a fan that the staff could provide as they could not fix the air-conditioner late at night. Not happy!

Plussat: Location

Miinukset: >Substantial black mildew in the bathroom >The room is basically empty; other than a bed, a desk and a TV. There was no drinking water, no water boiler, let along any supply of coffee. There was not even a garbage can in the bathroom (only one for the entire room) >The bottle water was sold at 5 Euro each.

Plussat: Great staff, great breakfast, excellent shuttle drivers, very easy in and out of airport

Plussat: Price.

Miinukset: Room was too small for three people. The added bed was too short. The airconditioning did not work. Ibis Styles needs to make it clear that there are two hotels with the same Ibis Styles name at the same airport in completely different locations. We lost about one hour going to the wrong one. The airport signs point you to Ibis Styles, but if you follow them you end up with the classier Ibis Styles not the one at Roissy.When you google Ibis Styles it send you to the classier version so it's really confusing.

Plussat: I liked that is was clean and well designed. Good only for tour groups.

Miinukset: Too many hotels of similar names in the area make it difficult to understand where is is in relation to CDG. Shuttle to airport takes forever. Service in the dining facility is a free for all , and because you are so far way from any other choices, you are forced to put up with what is there.

Plussat: Breakfast was wonderful. Room wasn't bad for the price.

Miinukset: The shower did not work. The water would only come out from the tub part. I had to sit in the tub and bathe using a cup to pour water on myself since the shower was not working. I was already in the shower when I realized this, so I didn't have a chance to tell anyone at the hotel.

Plussat: Nothing

Miinukset: The place is gross

Plussat: It was clean and quiet. The breakfast buffet was OK. Overall the facility appeared to be a bit frayed. There are several Ibis properties near the airport and it is very confusing which one we reserved at. WE initially went to the wrong property.

Miinukset: Room was small. It was a 20 minute bus ride from the airport so not a real good airport option and it was expensive. Limited dining options in the area.

Plussat: Friendly staff

Miinukset: Waiting for the bus

Plussat: Ease of travel to and from cdg airport. Comfy, clean and value for money.

Miinukset:

Plussat: All of the staff were very welcoming & helpful. Especially Sandrine @ the front desk who was nice enough to upgrade our room & give us a late checkout! All the other staff were equally accomadating. The hotel was clean quiet & well maintained, it was a nice preflight stay.

Plussat: The hotel was fantastic, having extremely comfortable and relaxing rooms. There was a very nice tub and shower, with a very plush bed. The facilities were also fantastic, with a nice pool area. The bar is directly downstairs as well, where you can have them uncork you a bottle and enjoy it in the comfort of your room. What a great refresher on a long trip! Probably the best hotel I've ever stayed at.

Miinukset: Nothing.

Miinukset: staff was not very competent food was expensive and mediocre

Plussat: The closeness to CDG, which made our start on Saturday am so much less stressful.

Miinukset: When we checked into the room, there was no coffee, no sugar, no milk available for us to make a drink. There was only 1 set of towels visible, the others were in the wardrobe, but had not seen these.

Plussat: You don't hear one sound there, not from outside, nor from hotel inside. It was great for rest.

Plussat: Very nice service in the Hotel

Miinukset: I had a old room with bad wallpaper and a very used bathroom.

Plussat: Transport to the airport, great beds

Plussat: The free shuttle bus to the tgv station

Miinukset: I felt the staff could have been more friendly

Plussat: Parempi kuin ulkokuori antoi ymmärtää...

Miinukset: Ilmoitimme varauksessamme toiveen kahdesta erillisestä pedistä parivuoteen sijaan. Toive ei toteutunut.

Plussat: Only its location

Miinukset: It was very overpriced. It was also a very poor quality room and very small. We have stayed in much nicer rooms for 1/3 the cost.

Plussat: The general atmosphere of the hotel was excellent. The room was clean and comfortable. The food at the restaurant was excellent and prompt to arrive.

Miinukset: My sister and I wanted to eat breakfast at the bar in the hotel (since breakfast was listed on the menu as a possibility) but it was strangely not open and we had to find food somewhere else. Otherwise, there was nothing we didn't like.

Plussat: Proximity to airport. Great place to stay if you have an early morning flight.

Miinukset: The service in the restaurant was painfully slow, and the food was not worth the wait.

Plussat: Comfortable bed and shuttle service to the airport.

Miinukset: The room was very small, difficult to move about with four pieces of luggage.

Plussat: Airport shuttle service, size and cleanliness of room

Miinukset: No, it was quite acceptable.

Plussat: Rooms were spacious and very clean. Well appointed.

Miinukset: Dining Room did not start serving dinner until 7 PM. Hard to get up for an early AM flight eating that late. A few sandwich selections in pub but did not find them especially interesting. Tried the smoked salmon and it was probably the messiest sandwich I have ever eaten. Insides kept falling out of bread and dressing ran down my wrists. Would never order again.

Plussat: Close to airport. Comfortable room. Good value for money.

Plussat: it is close to the airport and has the service of "Airport Shuttle". It also has free wifi, which is great!

Miinukset: Lack of desk; lack of electrical plugs; barrier (extra bed) in front of tiny closet; door would not lock (they changed our room); cheap construction; lack of bathroom amenities like shampoo, kleenex, hand towels.

Plussat: The rooms were well laid out and very clean, especially the bathroom which sometimes can be dubious. This one was sparkling clean with modern appliances and amenities. Breakfast was excellent with a good variety to choose from. Desk staff were friendly.