Roissy-en-France hotellia

Plussat: Clean , safe , walking distance of airport

Miinukset: The description included things like casino and other amenities that it didn’t have . Food selection was limited for dinner and was ok tasting

Plussat: Everything was perfect, staff was very helpful

Miinukset: I appreciated the take-away breakfast, perhaps I would have liked a bigger selection in the take-away bag given the price I paid

Plussat: The staff were more than helpful

Miinukset: The bed was a little uncomfortable

Plussat: Location

Plussat: Siistiä oli. Kauniit kukat sisääntulon edessä. Muhkea täkki.

Miinukset: Covid-19 vuoksi ravintola kiinni. Valmiit myytävät kalliita annoksia. Tuolit pinoina, joten tilanne eri kuin normaalisti. Ei voinut oleskella kuin huoneessa.

Plussat: Asiakaspalvelu loistavaa. Lock-downin takia ravintola kiinni mutta tilauspizza oli maistuva. Huone mukava ja tilava. Etäisyys CGVAL loistava.

Miinukset: Shampoo oli loppu suihkusta

Miinukset: No computer/ printer to print out boarding pass

Plussat: Convenient location.

Miinukset: Staff wasn't well informed about how to use the phone in the room to make an external call -- which in the end I wasn't able to do since they couldn't get the info -- and not all were particularly friendly.

Plussat: My stay was super nice. The staff was kind and efficient, the room was very clean and comfortable. The location is perfect for a layover in Paris, the hotel is easily and quickly connected to CDG airport. I would definetly come back!

Plussat: Koronaepidemian vuoksi tilanne oli poikkeuksellinen. Kaikki hotellin ravintolat olivat suljettuja. Respasta sai ostaa juomia ja pizzaa. Aamiastarjoilu oli korvattu paperipussilla jossa pari croissantia ja mehua. Paras paikka nauttia aamiainen oli hotellin ulko-oven edustalla terassilla jossa muutama pyöreä korkea pöytä, ei istuimia. Mielestäni hotelli tarjosi hyvää palvelua varsin pokkeuksellisessa tilanteessa. Koronalle mahdollinen altistuminen oli pyritty minimoimaan.

Miinukset: Enempää ei voinut vaatia. Hyvin hoidettu.

Plussat: The convenience to the airport.

Miinukset: It was VERY basic. We had just come from staying at a Hilton and Marriott - both were much, much nicer.

Plussat: Sieltä pääsi pois

Miinukset: Isot sähkölinjat rakennuksen yllä. Huonosti siivottu ja haisee. Samanniminen hotelli aseman vieressä, vahingossa tuli tämä varattua. Busseja ja rekkoja ikkunan ulkopuolella, jne

Plussat: The location is good but not good deserved. Because there wasn't a shuttle.

Miinukset: Very dirty hotel Staff not kindy. They didn t ask our questions. There is no shuttle to the hotel and we were not informed. I regret my stay.

Plussat: 1. Accommodations - actual bedroom size was appropriate and good for cost. The internet worked but was very slow. The television was operational and had no problems. My bed and desk were neat and made and there were enough towels and linens.

Miinukset: I have no idea what people were taking (for those individuals who rated this property above one star), as this was the worst place that I have ever stayed. I have stayed in many budget accomodations and every single hostel I have stayed in is better than this hotel. I would stay at a hostel within Paris versus this. Below are the reasons: 1. Location - my primary reason for staying here, as it was close to the airport, but au contraire my fellow travelers! This hotel is actually about a 15 minute drive to the airport and there is no other way to get there - so even thought the hotel is cheap you must tack on $20 USD for each ride between the airport and the hotel. Remember the shuttle does not run at all times and so when it is not available, you have no other option. It is cheaper to actually stay in Paris and take public transit to the airport. 2. Shuttle - always running late, only stops at terminal one. 3. Accommodations - the bathroom is TINY. It is about 2 square feet total and that INCLUDES THE SHOWER. You essentially are showering with the toilet. My room was not clean and there were pubic hairs on the toilet (ew). The internet worked, but was very very slow. I could not stream music or video on it. 4. Staff - upon my arrival my room was not ready yet. It was 1 pm and my check-in had been noon. They asked me to wait in the lobby and did not apologize for the inconvenience. They then told me the room was ready and when I unlocked the door and walked in the manager and cleaning staff were still inside, which obviously startled me, again - they did not think this was strange or apologize, just said, "the room is ready!". Chinese tourists.

Plussat: simple and normal and near to the airoport

Miinukset: helpful

Miinukset: I booked a double room. But they provided me a single beda room without notifying first that they had exhausted the double room. When I complained, they didn’t even care.

Plussat: Close to CDG with shuttle service, and comfortable bed.

Miinukset: Tiny tiny room, with even smaller bathroom and shower.

Miinukset: This hotel is a very negative

Miinukset: Room was smelling after cigarettes when we arrived.

Plussat: Location

Miinukset: It was not comfortable. The room was small. The shower was impossible to use. The bed was horrible . I will never stay there again. The breakfast was ok for 5euros extra. The shuttle bus to airport was 5 euros extra.

Plussat: Near cdg airport

Miinukset: Rooms dingy and small

Plussat: Close to airport

Miinukset: Complete plastic bathroom. No hairdrier, no shampoo, no bar soap. No coffee avail. Unless you bought breakfast.

Plussat: Staff very friendly. Free wifi. Clean

Miinukset: Location not the best but 2 restaurants close by. The shuttle service was terrible when departing from the train station at CDG. Waiting 45 mins both days. When returning to the airport early morning, it was on-time. Suppose to be a 20 min service during the day.

Plussat: Location close to airport and exhibition centre.

Miinukset: Very Basic hotel, you get what you pay for ! Rooms are what I would describe as one nighters and also it seems the smoking ban does not apply in the rooms/

Plussat: The internet connection that was every now and then available

Miinukset: Poor room quality, dirty, noisy, I will never ever go to a Premiere Classe hotel again

Plussat: Check-in / billing was efficient and breakfast was reasonably and fairly priced

Miinukset: The room was cramped - barely able to pass the beds. There was no spare socket by the desk - you could either have the TV on or use a laptop - not both. The "free" WiFi was unusable - either couldn't connect or kept losing signal. The beds were very poor. With no phone in the room Reception did not pass on any messages. The room rate (up to 80 Euros) was high for the overall standard of accommodation compared with better equipped hotels nearby.

Plussat: location mext to charles de gaulle for flying in one day and out the next

Miinukset: none based on expectations

Plussat: itse asiassa en varsinaisesti pitänyt mistään

Miinukset: melkein kaikki

Plussat: OK, when you need to stay one night near CDG

Miinukset: Toilet was really small

Plussat: Hotelli oli hyva perusiisti paikka lentokentan lahella yopymiseen.

Plussat: Hotelli erittäin huono ja henkilökunta epäkohteliasta.

Miinukset: Kokonaisuus oli ala-arvoinen.

Plussat: Hinta-laatusuhde ok ja sijainti hyvä. Kuljetukset lentoasemalle todella toimivat. Aamupala oikein hyvä.

Miinukset: Hotellin henkilökunta ei ollut kovinkaan innostuneita työstään ja palvelualttius oli aika hukassa. Automaatti, josta sai ostaa vettä, ei toiminut ja henkilökunta passitti ostamaan veden läheisestä ravintolasta, ravintolahintaan! Muutenkin paikkaan kaipaisi edes pientä baaria, jossa kuluttaa aikaa.

Plussat: Room was clean,comfortable, and warm even though the weather was very cold. The shuttle was very efficient.

Miinukset: No.

Plussat:

Miinukset: It would have been a great help to know that there was a shuttle service being offered for such a reasonable rate to and from the airport instead of taking the metro and carrying our luggage.

Plussat: Vuodeja suihkutila oli hyvä.

Miinukset: Mitättömään pieni huone, ei ilmostointia, lentokoneiden kova ääni ikkunan avateessa.

Plussat: Room and toilets+bathroom (outside) were very clean. Airport shuttle available for free A bit of grass around the group of hotels for a walk with the dog evening and morning (watch the drunken drivers leaving the restaurant/hotel bars opened late in the evening)

Miinukset: Staff was afraid of dogs (mine is trained and was muselled and leashed, of course), so she (and her manager) absolutely refused any physical help although I was carrying 3 suitcases plus bags plus the dog (refused to open the front door for me, refused to open the sas for me or help with the luggages to get to the elevator). I had to borrow a luggage carrier from the hotel next door myself. You can't have your breakfast with your dog downstairs (reception area) but you can't have it in your room either (buffet)... I think it's best you either stop pretending you accept dogs or you start acknowledge what it means (no, they are not all pocket sized, yes you do need to hire staff who is not afraid/paralysed by the sight of dogs or train them...) Room is tiny Way farther from the airport than expected (do factor a good extra 30-40 min, traffic depending)

Plussat: Yeah breakfast is amazing

Miinukset: Better to have attached restroom

Plussat: Great price. Clean. Friendly. Safe. Nice breakfast. Ride to airport. Comfortable.

Plussat: I like taking shuttle to reach hotel place

Miinukset: I think it is bad idea that shuttle hotel-Aeroville-hotel is removed.

Plussat: Thank you for giving me breakfast at 9.45 am due to the coronavirus emergency situation. Very nice room. Super clean. Much better than I expected. Had to stay 2 nights due to restrictions with trains and it was a good experience. I found a beautiful park nearby for the daily walk allowed for health.

Miinukset: breakfast hours should be expanded to 5 am to 10 aml

Plussat: they happily helped me for taxi reservation and for printing my train ticket.room small but cheap !

Plussat: 15 minute's from the airport by bus Ok staff. Good soundproofing but only from outside. Ok beds.

Miinukset: 3 toilets for about 30 rooms on each floor. Not nearly enough. Price to high for what they offer in my opinion. Inner walls and doors not soundproof, noisy couloirs.

Plussat: Sijainti ja ilmainen kuljetus kentälle

Miinukset: Aamiainen on todella pelkistetty ja huoneessa ei ole pyyhkeitä

Plussat: Nice people, everything allright. :)

Miinukset: Toilets wasn't clean enough and hotel did't offer no towels.

Plussat: Friendly staff Comfortable bed Close to airport Good sized room

Miinukset: No sinks by the bathroom...had to key in room code with dirty hands to get to sink. Dust under bed Toilets were a bit dirty and could have done with being refreshed.

Plussat: price and convenience

Miinukset: would prefer private bathroom, but for the price it's understandable that it's not.

Plussat: The hotel was good & reasonably priced especially since its located just 5mins from the CDG airport & they provide shuttle bus.

Miinukset: If you are on a budget and want to use the nearest metro, you need to go back to the airport !! There is no bus or metro station near this hotel.

Plussat: The receptionist was very helpful.

Miinukset: The absence of en suite rooms

Plussat: convenient location for an over night lay over- free airport shuttle

Plussat: I've booked 3 rooms for 3 peolple. once we arrived there were only 2 rooms available. It was 11.30 p.m. and consequently too late for changing hotel. very disappointing. They should inform customers for any problems on the booking.

Miinukset: I've booked 3 rooms for 3 peolple. once we arrived there were only 2 rooms available. It was 11.30 p.m. and consequently too late for changing hotel. very disappointing. They should inform customers for any problems on the booking.

Plussat: The shuttle bus was in good service and on time.

Miinukset: The heater is not working on the nite we stayed.even we already complaint to the receptionist,it doesn't work.we freezing cold.the toilet is smelly and not well cleaned.The receptionist also not so friendly.

Plussat: The free shuttle bus to the airport is very convenient and runs regularly. Unlike some other F1 hotels, this one has hand washing facilities in the toilets.

Miinukset:

Plussat: The pink bus

Miinukset:

Plussat:

Miinukset: No access to WiFi. had to go to the nearby Etape Hotel to access Internet.

Plussat: Very clean. Soft bed. Good breakfast.

Miinukset: Bathroom was small, but functional.

Miinukset: It was too far from the main paris but the good thing was we fount a very cheap train to city

Plussat: No Breakfast was given although it was mentioned and the location of the Hotel is way farther from the center of the Paris and hotel has not meet up our expectations fully. We will never recommend this hotel for stay to anyone we meet in the future who is willing to go to Paris.

Miinukset: Bad Smell and it was under construction and not even hygienic to live in . In short,this is a pathetic place to stay.

Miinukset: The room was too strong smoking smells…

Plussat: The staff members were nice and helpful. They really tried to make things better and called our taxi in the morning. One of the cheapest options when we made our reservations. Accessible by foot from the nearest RER station if you don't have heavy luggage. Take a taxi otherwise. Pizzas and texmex can be delivered to your room.

Miinukset: Needs renovating (it's planned but in the meantime, not so nice). The room was cold, the heater didn't work. A staff member brought a portable one that had seen better days and was supposed to.be fixed on the wall. Not very safe (that staff member was very nice and helpful though, he just didn't have other options to offer). The daily cleaning is done correctly, but it needs to be cleaned thoroughly once in a while. Strong cleaning product smell as well (likely requested by the hotel to appear "cleaner") Hard beds (not in a good way) It's also very secluded. No way to move around by walking to go the nearby town (restaurants, pharmacy...etc) as you would need to cross a dangerous Road. No bus connection to the airport.

Plussat: Large parking. Close to the motorway entrance. High speed internet.

Miinukset: Dirty walls in the room, Damaged radiator, but working.

Plussat: Great location for the TGV station as a shuttle bus is provided free of charge. Pet friendly, comfortable room, superb food.

Plussat: they did have an amazing breakfast.

Miinukset: felt discriminated not being a gold or platinum member and not being able to use the huge Executive Suite restaurant. Geez!

Plussat: Location, large size of hotel and room, nice, clean pool and sauna.

Miinukset: Although the hotel is visible from the terminal station, the entrance of the hotel could have been better indicated, as I went around it the long way.

Plussat: Cleanness

Miinukset: Room was quite dark to me.

Miinukset: Fitness was alright but not great. Also breakfast was not splendid.

Miinukset: You are the only hotel that made money out of COVID-19 virus. And this is despite your CEO’s email. Shame on you.

Plussat: Close to the airport

Miinukset: Breakfast range that we selected was 6am to 6:30, and arrive at 6:31.. which is alright! Could have been better specially when you are traveling and time is everything!

Plussat: Everything inside

Miinukset: Please read the ending. I liked the Hilton Paris Charles De Gaulle Airport facility very much. I would definitely use it again in the future. I had some minor problems after I checked in, but they were taken care of and I was comped me for my inconvenience. HOWEVER!: The Hilton Paris Charles De Gaulle is really getting a very large black eye all day long - everyday by its airport shuttle service. Once you walk out the front door you’re on your own. The shuttle comes about every 15 minutes and you better be ready to fight for your place in the van. I was out on the curb waiting the first time around but was totally unprepared for what happened. It was a combination of those who had an inside track with someone on the inside or was willing to push others out of the way. Either way the Hilton needs to get control of this. On the first van run a group on young men who spoke French cut in front on the assembled guests that were waiting for the airport shuttle. As the second van approached (30 minutes in) I thought I was ready but just as I got to the rear of the van door a couple with 9 pieces of luggage and of all things what appeared to be a surfboard in a case with a hotel porter in the lead pushed to the front, commandeered the whole van (no others guests got on this run). During these first two van runs I observed three different elderly couples get pushed aside; I attempted to confront the porter about what had happened to the elderly people but he got up in my face and told me to back off. By the third van run (45 minutes later) I was getting worried about making it through security on time for my flight to New York. I barely got on that third van but only one of the elderly couples made it that time. Hilton, this is your front door. This is the last thing a guest experiences as they leave your property and it was very memorable. No matter how great the guests experience might have been during their stay, it is completely overshadowed by the rude and disrespectful treatment at your front door by the porters and van drivers.

Plussat: Location, quality and value very good. Reception staff excellent. Room great.

Miinukset: Bar/restaurant service terrible. Very few customers and lots of staff. None of which interested in serving us. More interested in mobile phones. Looked the other way we we needed assistance. Just the worst service I’ve seen in an international hotel for a long time.

Plussat: The proximity to the airport train. The fact that staff were cheerful and working under difficult circumstances.

Miinukset: The first room we were given smelled of cigarette smoke however the staff quickly altered our room. We had one towel for two people. Poor lighting in room.

Plussat: Easy access to Paris by train

Miinukset: A bit dated. No shuttle to terminal one.

Plussat: The location is fine, just like other airport hotels it's fairly accessible from the airport.

Miinukset: Very disappointed in our hotel stay, and VERY VERY disappointed with Hilton's customer service when I reached out with concerns. They said they would resolve them but then never contacted me again, even though I followed up several times. NOT recommended.

Plussat: Large, spacious rooms, with all the amenities one might expect from a hotel chain that spans the globe.

Plussat: Excellent room - we were upgraded as a result of a communication glitch on how to get access to the hotel from the nearby airport (see below)

Miinukset: The Hilton does not have direct access to terminal 3 at CDG airport. As a result we needed to take our large suitcases through the rain, past the ramp under construction and around the carpark barrier (too low for the trolley to fit under!) We discovered afterward that one could use their shuttle from terminal 2.

Plussat: lovely rooms, great buffet breakfast, nice gym

Miinukset: need more signage when you get to the airport as to how to get to the hotel, it is within walking distance but could not tell which way to go

Plussat: The location, with easy access to airline check in.

Plussat: We were upgraded in status to use the Executive Lounge and enjoyed relaxing with drinks in the evening and breakfast in the morning.

Miinukset: nothing

Plussat: Huoneen sängyt hyvät ja isot. Aamupala erittäin monipuolinen. hieno kylpyhuone hotellihuoneessa.

Miinukset: Pieni huone verrattuna kylpyhuoneen kokoon, huoneen kokolattiamatto.Vastaanoton henkilökunnan käytös ei ollut asianmukaista huoneen luovutuksen yhteyden jälkeen.

Plussat: Very nice hotel and extremely convenient to terminal 1 at CDG. Staff was very attentive and went out of their way to be helpful, even driving us to a restaurant several km away, because they were concerned about the high cost of calling a cab to that location.

Miinukset: The mattresses were a bit lumpy and the lighting in the room was terrible in terms of usefulness. Almost needed a flashlight sometimes to see into the suitcases. If one moves anything in the minibar for any reason, it reports to the desk and the issue has to be dealt with at checkout, even if nothing was consumed.

Plussat: everything was perfect. Very clean, very spacious room and bathroom, nice staff, good services, the shuttle to airport was gone and they gave us a special shuttle just for us. I have already recommended this hotel to friends.

Miinukset:

Plussat: convenience to RER station

Miinukset:

Plussat: Comfortable installations. A shuttle driver raced out in the morning upon check-out to ensure we didn't need a lift to the airport terminal & gave us directions very courteously.

Miinukset: A couple of unfriendly & unprofessional French staff, who kept us waiting due to lack of organisation (on arrival) or failed to deliver services when asked.(had to plead for hot milk for my coffee). Tea was also not freely available, and staff had to be 'hunted down' for a tea bag, which was carried round in a box. Shocked with the amateur service!

Plussat:

Miinukset: The buffet at 9pm was tired. Lettuce was limp and most food needing replacing.

Plussat: sijainti, siisteys, shuttle-kuljetus

Plussat: Almost clean. Fair room space. Good connection with the airport.

Miinukset: The hotel needs a renovation. A little too expensive for the facilities provided.

Plussat: practical and close enough to the terminals

Miinukset: Not so easy to access, with or without a car, unless you know exactly where to go

Plussat: The property is Nice and Clean and the room looks modern

Miinukset: A restaurant that can cater the hungry reaidents

Plussat: There was hot chocolate and croissants. They weren't amazing, but I enjoyed them. I did get to the airport in plenty of time for my flight.

Miinukset: Requested a non-smoking room, room was worn so didn't look clean. No way to contact front desk. Room was cold. No hair conditioner. Couldn't use soap in bathroom, had to provide my own. Wished I had gotten a nicer room for 60 euro, wasn't impressed, even though I didn't get the cheapest room by far.

Plussat: location

Miinukset: Very dirty, need a huge clean up and refresh. Should loose their IBIS brand name.

Plussat: Close to the airport. Free shuttle bus

Plussat: Bussikyyti toimi. Hotellille oli helppo päästä lentokentältä. Ihan hyvä hotelli hintaansa nähden.

Plussat: in difficult circumstances due to coronavirus lockdown, the shuttle was convenient and the staff helpful.

Miinukset: nothing to be worth mentionng.

Plussat: NA

Miinukset: Warning no little shampoo or hair dryer. It was budget for sure ...the price we paid was greater than the posted price. Staff seemed indifferent. Floors from entry, to reception , to elevator were disgustingly dirty and littered. There are a number of hotels clustered in the area and there is a very efficient shuttle bus. I give the bus 5 stars. I give the Receptionist at the next door Novotel 5 stars for friendliness and information.

Plussat: Ilmainen bussi kuljetus kentälle

Plussat: Location and airport shuttle

Miinukset: No air conditioning.

Plussat: It was peacefull acommodation.

Miinukset: Maybe because of covid-19 you couldn't give as the full range service. I missed a place to buy a normal dinner and i expected better breakfast.

Plussat: My room is very clean . Its confortable is great. The rates are very fine.

Miinukset: Hotel is far away from city centre. You allways depend on Taksi . The fair shuttle is very expensive. There is only one restraurant available around hotel. No supermarket is available .

Plussat: Comfortable newly build room, new bed & pillows....

Miinukset: We tought that hotel is close to exhibition center, shuttle is 8euro/ person 1 way! There is no taxi, no bus (only to airport), two steak houses with long quees around the hotel nothing else. Breakfast is awful but no alternative. Hotel is underconstruction, no lobby.... Prefer an hotel in Rossiy or in Paris, you can take a metro to expo and enjoy more...

Plussat: This hotel is a great place to stay because it is close to the airport. We had a three person room which was pretty small. However, we did feel they made a good use of space.

Plussat: Price was good, room was simple but clean and efficient. Free computer wifi friendly staff. While it is under construction at present once completed it will be quite nice for the business traveler

Miinukset: Directions to airport shuttle could be clearer. Shuttle is actually a bus that goes to about 5 hotels. The sign which shows which hotels it goes to is often hard to see as they lay it on the dash board. Be brave and ask each bus driver if he or she is going to Etap hotel. Also the shuttle is at level 5 south side. The level 5 North is only for taxi's

Plussat: a good bed, a good shower and a nice coffee in the morning. If you have an early flight just go for it, park your car (cheaper than airport) and use the bus that departs every 15 minutes

Plussat: It was convenient (close to airport for an international transfer the next day), it was clean, simple and there was a restaurant close by.

Miinukset: No, I was quite happy with the stayover - it represented value for money

Plussat: It was a budget hotel that I intend to go back to in about 2 years time if the price is still right for me. No frills.

Miinukset: There was nothing I did not like. It is suitable for a stopover but not for a holiday.

Plussat: Hotel Etap had excellent transportation to and from hotel to the cdg airport.

Miinukset: As I had asked for non-smoking room, I had to have the manager come and unlock the room as it was very hot and smokey. After opening the window overnight, everything was fine. I would only recommend this hotel if staff promised to have window open.

Plussat: Good Location for cdg Airport, Shuttle at time, great value.

Miinukset:

Plussat: Shuttle was good

Miinukset: Air conditioning did not work, had to open windows to get air and the traffic was really loud. Staff was really rude and not helpful at all

Miinukset: Its not a 4 star hotel. Prefabricated bathroom , no toiletries, heat did not work and was not fixed after numerous complains, hardly any outlets in the room, no gym (they call 3 walk-masters a gym), charged double for taxes, shuttle bus did not arrive

Plussat: well designed suites and great location and the blue shuttle pus

Miinukset: It would be good to inform guests to take the blue bus NOT the pink bus. There were at least 3 other novotels hotels and I was misinformed by airport staff and told to take pink bus. I lost a lot of time on the pink bus and back to airport .

Plussat: The room provided me with everything that I needed and wanted for a reasonable price. The shuttle to-/from- the airport was a wonderful perk.

Miinukset: It's a busy hotel. The front desk appreciated my patience. Finding where to catch the shuttle and which shuttle at the airport was quite confusing. It's the BLUE Shuttle (anticipate ~30 min each direction).

Plussat: Breakfast was good

Plussat: Siisti, iso huone. Rauhallinen. Erittäin hyvä aamiainen.

Miinukset: Ympäristössä ei oikein mitään...illat vietettävä hotellissa jos ei autoa käytössä.

Plussat: Spacious room

Miinukset: Transfer to airport was later than advertised And there was some confusion about when to get off

Plussat: Easy to find, good parking. Larger room than expected and quiet too. Price was good for an airport hotel.

Miinukset: Pillow but I always hate hotel pillows.

Miinukset: The signs at the airport need to distinguish between the different Novotel hotels

Miinukset: Zero attention to my request to change by booking dates due to coronavirus!

Plussat: Size of the room & cleanliness

Miinukset: Check out was at 11. I would have preferred a little later

Miinukset: There is a microwave and an electric kettle as well as a fridge but there are no plates or cutlery . There are paper cups ,no real cups or mugs. There is no washing up liquid or a tea towel. These would have been nice as we made our own breakfast and did not have anything to eat it on or eat it with. Just as well that we had a travel knife with us.

Plussat: Unpleasant experience

Miinukset: Hotel was totally misrepresented and honestly quite expensive for location and quality, far from airport, shuttle delays (Uber saved us), small room called a suite, twin beds were a trundle with just mattress, totally prefab construction....total disappo

Plussat: easy access to airport and free transfer

Miinukset: no resturant

Plussat: Nothing absolutely nothing the service was poor TV and internet did not work and staff at front desk was aatrocious.

Miinukset: See above

Plussat: Spacious and nice layout, equiped with microwave. Very clean and quiet.

Miinukset: Hard to get a live receptionist thru the phone.

Miinukset: the room was overheated and the staff wouldn't care and they were rude.

Plussat: concept and design, I like it.

Miinukset: flatiron, hope there is one.

Plussat: clean, excelent, good breakfast

Miinukset:

Plussat:

Miinukset: The staff at this hotel is the worst I have ever seen,

Plussat: the design of the room ,

Miinukset: the Staff was mostly unkind, very unprofessional , Brakfest was the whorse i have ever seen !

Plussat: rooms, staff,

Miinukset: very far from city center, no transportation access near it,

Plussat: The staff were friendly and helpful, the room large and clean. Free shuttle bus to CDG, You can then get a train or bus into Paris.

Miinukset: I didn't realise before booking there wasn't a dining room? I wasn't expecting to have to go eat somewhere else. There are 2 other places to eat and the food was good.

Plussat: Sänky hyvä oli ja pesutilat

Miinukset: Heikko ilmastointi, spa:n jacuzzi ei ollut käytössä, ravintolan työntekijät eivät onnistuneet. Ruoka kohtalaista.

Plussat: The beds were great and the staff were helpful

Miinukset: Our bathroom smelled like sewage. We had two rooms and the balcony door on the one would close. Our issue was it was a shared balcony with another room. So after calling for assistance and nothing be resolved, we had to jimmy the door ourselves and make sure we ran the shower alot to keep the smell down.

Plussat: My stay was undertaken in exceptional circumstances (Covid 19), they did the best they could to mitigate inconvenience such as closed restaurant etc. And we’re very helpful with regards to shuttle to airport.

Miinukset: The breakfast box wasn’t very good but...at least there was one! Again exceptional circumstances...

Plussat: Had an amazing time :))) and experience :)) great staff. I had to give a good for location only reason because it is not in city but!!!!! Shuttle leaves Hotel like every 45 min to train station literally 20 min from Main City I would do it all over again with Relais Hotel ! Beds were super comfortable!!! Amazing rooms, clean, pool and facilities amazing!!!!!! Free water in rooms :)))))) shower and bathroom really good!

Plussat: Food in the Restaurant was great. Ambiance is good, Place is quiet. Friendly staff, a good place to relax at the Spa. Rooms are clean. Wifi is good.

Miinukset: Parking is a bit pricey and when you're a little bit late there's no more space to park the car.

Plussat: Aamiainen todella hyvä. Erittäin ystävällinen ja avulias henkilökunta, kaikki toimi.

Plussat: location

Miinukset: breakfast very expensive mainly if you eat only a continental breakfast, bar staff very bad service, cleaning of the room not good , massage not good the therapist did have a good experience and for what we pay should be more professional and good.

Plussat: location

Miinukset: spa , the therapist do not have good experience , and there are only one therefore during the show all hours are busy. not good, I think need to be improve a lot. room are quite old and not renew service of the bar disappointing , very long time to wait the order , not enough waiters and without experience. breakfast the waiters do not serve the espresso o capuccino but you need to take from the machine that is not nice at all!

Plussat: big bed. the room had nice furniture. very nice pool and spa area.

Miinukset: room shower smelled mouldy.

Plussat: friendly, helpful lobby staff check-in clerk took us directly to room.

Miinukset: no place to unload vehicle on arrival. 10 minutes to circle back to parking garage. then found remote space, carried luggage through confusing hallways to tiny elevator, then 200 meters to lobby checkin desk. Horrible, frustrating experience after 4 hour drive. Restaurant service was awful. 20 minutes to get everyone's drink orders taken and corrected. Never an offer to refill water or wine. another hour to get entrees. - arrived cold and congealed. fire alarm at 4AM disturbed us- no notification as to whether it was real or a prank. 15 minutes to turn it off.

Plussat: Family suite was beautiful to behold and to inhabit. Quiet rooms, comfortable beds, luxurious bathrooms, and warm modern French design. Wish I had stayed more than one night!

Plussat: Excellent restaurant downstairs. Very helpful staff, accommodated our special needs. Watched urban beekeepers from the window. Excellent proximity to airport and SNCF trains without noise or crowds.

Miinukset: Staff in restaurant were a bit overly friendly with our kids, making us uncomfortable. Perhaps asking for a hug from children you just met seconds before is culturally ok there but it seemed a violation of privacy to us.

Plussat: Very spacious room, all covid-related measures were strictly observed adding to your comfort! The jars at the bar were tasty and well taken care of.

Plussat: Receptionist and bar tender were kind and friendly.

Miinukset: Nothing.

Miinukset: Basically after paying a the rooms they charge you a security deposit of 100€ per night, something i never seen anywhere , and it’s so taking time to get the deposit back

Plussat: Very clean hotel, great staff everywhere: reception, bar and room service.

Miinukset: some one help with lagge

Plussat: Easy and clean

Miinukset: Unfortunately the room was not cool enough.

Miinukset: Cleaness

Plussat: location was excellent. short walk to Airfrance 2E terminal. Thank you

Miinukset: everything was perfect.

Plussat: The staff were fabulous! The gentleman who checked us in, Mathieu was friendly, helpful and efficient. The hostess of the restaurant Alicia (from Strausbourg) was very sweet and got us seated right away and we didn't even have reservations. Our waitress Sarah served us our food and just when we were out of bread she slipped it onto our table--without us having to ask! Also since I speak French all the staff spoke French back to me and that feels so good. Of course my French has an English accent but it's wonderful to have them speak French to me. I don't like it when people just start speaking English to me just because they hear a little English accent.

Miinukset: My boyfriend didn't like the fact that the shower didn't have a complete closure but I explained to him that that is how French showers are and you might get a little water on the floor but no worries. To me this is not a problem but to him it kind of freaked him out. He rarely travels in Europe..LOL

Plussat: Very clean and nice environment

Miinukset: The information for airport shuttle is not very clear and hotel staff were not friendly to guide over phone. Also the checkin at hotel took 30 minutes as only one staff is doing this .

Plussat: The hotel was very comfortable and quiet.

Plussat: Great location easy access to and from the airport!

Plussat: Location

Miinukset: I’ve been charged twice. In cash and in my credit card. I’m in touch with then, but they said that they can’t do anything to me, that i have to wait. Very sad.

Plussat: Good location for trade show. Good size room Good bathroom Nice sheets

Miinukset: Breakfast is not good

Plussat: Bed was comfortable & room a decent size. Staff friendly & helpful

Miinukset: The shower wash gel was empty & wall behind curtain was grubby Not much around but good location for a layover close to airport. Shuttle service very handy

Plussat: It was quiet

Miinukset: Check in assistant was not really pleasant. Karaoke was going on and area was really noisy.

Plussat: Clean and quiet hotel conveniently located near CDG. The staff is very friendly. Nice little restaurants in walking distance. Would definitely book again.

Plussat: I can't believe the price I got for such a nice hotel adjacent to the airport.

Miinukset: none

Plussat: It is an Airport hotel, great for a night before or after your flight. A free bus takes you to and from airport terminal. A short walk (5 minutes) through a small park from the hotel there is a village with local shops and a few bars/restaurants. Unexpected pleasant surprise.

Miinukset: Nothing really. For an airport hotel it was really nice.

Plussat: Beautiful hotel with restaurant and bar.

Plussat: Game area

Miinukset: The showers did have a full curtain

Plussat: I have stayed at several of the CdG airport hotels. This one had, by far, the best value for money and the nicest staff.

Plussat: The free shuttle service, the large comfortable and clean rooms, and the fresh squeeze orange juice machine at breakfast

Miinukset: The morning staff at reception could be a little more friendly, and a smile wouldn't hurt. When we asked about the time schedule for the shuttle bus the man at reception behaved as though we were annoying him.

Plussat: calm, very helpful staff, airport shuttle for 15 minutes, easy to go to airport.

Miinukset: Don't have slippers, the shower bath overflows.

Plussat: The transport from hotel to airport and return are good and convinence. Big room and very confort

Plussat: Very polite staff at front desk. Room very nicely appointed and clean. Convenient shuttle to airport every 15 minutes. Perfect for staying near the airport. A step up in quality for the price.

Plussat: The size of the room, the amenities like a hair dryer and the quality of the breakfast.

Miinukset: I found the front desk staff to be indifferent about helping with my questions about where to find a petrol station.

Plussat: Clean hotel, nice rooms, great lobby

Miinukset: Shuttle from CDG was very late. I ended up taking a taxi after waiting for over 50 minutes.

Plussat: The 24 hour check in. The rooms were spacious and very comfortable. Breakfast menu was excellent. The location of the Hotel in regards to Airport and train station.

Miinukset:

Plussat: they only had a smoking family room- so when I requested, they gave me two adjoining rooms- of a higher standard- much appreciated as we were very comfortable. the internet price was much lower than the rack rate.

Miinukset: the fact that I did get the feeling that as I had got a very good deal off the internet that we were given a room of a lower standard- that would have been fine, but I did request a non smoking room. however when I complained they were exptremely professional and good about it.

Plussat:

Miinukset: I did not like the fact that our breakfast had been added to our bill before we had eaten at the hotel. because of the very high price of our evening meal we did not have our breakfast meal but it had been added to our bill anyway. It was removed at my request.

Plussat: Sijainti on täydellinen lentomatkustajalle.

Miinukset: Huoneessa oli todella kylmä, vaikka itse yritin säätää ilmastointia.

Plussat: The location is close to the airport with a view of a runway. Even so, it was quiet and I had a comfortable sleep. It is also close to the RER (commuter train) that goes to and from the center of Paris and other areas in the vicinity.

Plussat: Sijainti lentoasemalla on loistava aamulla aikaisin lennolle lähtevälle. Kunnon aamiainen tarjolla aikaisin aamulla on iso plussa.

Miinukset: Ei mitään valittamista.

Plussat: Location, kids friendly, really nice and helpful staff

Miinukset: No food services at weekend between breakfast and dinner

Plussat: Location is great and Breakfast was nice.

Miinukset: Light switches were broken, bed really uncomfortable and bed covers looked old / dirty.

Plussat: The location.

Miinukset: The food during dinner was terrible. I was expecting Fresh vegetables over frozen and limp ones.

Plussat: Siistit huoneet, hyvä sijainti. Ilmainen shuttleyhteys terminaaliin.

Plussat: We changed our minds and decided to have breakfast. It was a nice spread with cereals, fruit, yougart, cooked breakfast and breads with ham and cheeses.

Miinukset: It was all excellent to me. Couldn't fault anything with the Service in the restaurant. The only small thing that kind of spoiled the stay was getting woken up by a random phone call at 10:30 pm, asking if I wanted breakfast in the morning.

Plussat: Convenient location, reasonable, nice rooms.

Plussat: Considering the problems with Coronavirus the hotel and staff were great

Plussat: Late check out options. Great food. Comfortable bed. Lovely and understanding staff.

Plussat: Conveniently located for a 1 night connection, quick and easy, services impeccable.

Plussat: once found (they were still putting the signs up in the terminal, very convenient place to stay. it was surprisingly quiet.

Miinukset: stained carpet, small rooms, cant open the windows for fresh air, to the extent that it was a relief to get outside the next morning

Plussat: nothing

Miinukset: The price wat to high and we slept with all the painters in the hallway we had to jump over the paint cans and it smelled. We could not move in the room the beds were to close to each other and that all for $250 / a night.

Plussat: been connect to the airport and to the train station

Plussat: the hotel was very clean and staff were very helpful and room was the best i stayed in during my week of bussiness

Plussat: Location and price

Miinukset: nothing it was all good

Plussat: Location at CdG and the connections.

Miinukset: After dark the entrance from the train station was not clearly marked.

Plussat: Fabulously convenient location--just walk out of hotel and into Charles De Gaulle airport. Elegant decor. A surprisingly delicious dinner in the restaurant with friends. A good breakfast.

Miinukset: I think the room as a little hot. I was too tired to try and fiddle with the thermostat so perhaps that was fixable.

Plussat: Lähellä lentokenttää, erinomainen junayhteys lentokentälle, keskustaan ja siten oikeastaan joka suuntaan

Miinukset: Kalliihko, eikä ilmaista internetyhteyttä, voisin kuvitella että tuohon hintaan sisältyisi jo sellainen, varsinkin kun seuraavassa saman nimisessä hotellissa sellainen löytyi.

Plussat: sänky,suihku,sijainti

Miinukset: Vastaanottohenkilökunta,ravintolapalvelu

Plussat: Sijainti

Miinukset: Ravintolan valikoima

Plussat: We stayed at this hotel after returning from Spain, the night before our return flight home. The proximity to Paris CDG airport and the ease of getting to the airport made this the perfect hotel.

Miinukset:

Plussat: Location + internet

Miinukset: Price + windows blocked

Plussat: concierge 9/10 ! front office 9/10

Miinukset: corridors and rooms were dusty & dirty, need major housekeeping improvement, negligence was obvious.

Plussat: Very caring professional service.

Miinukset: 1. The shower had no water pressure and the water kept switching from extreme hot to extreme cold every few seconds. 2. Limited Shuttle service.

Plussat: Breakfast and the staff

Miinukset: As most of the hotel in the area they increase their price when you have young children less then twelve years old to sell your something more expensive refusing to let the kids access

Miinukset: The shuttle connection location and operation time is not clear and simple for a first comer when they just landed in a big airport. Partly due to the ineffective airport authority.

Plussat: Location

Miinukset: Needs up dating, carpet worn , AC not working properly Restaurant closed for function why not use a meeting room

Miinukset: They left my son in the lobby until 4am because he did not have a credit card. I had booked the room and given them my credit card information. He paid a deposit but they still left him in the lobby. To date they have not returned his deposit. Very angry!

Plussat: Good formula with the sleep Park and fly!!

Plussat: Common areas were good

Miinukset: Rooms need to be upgraded. Bathrooms are dated, stained. Rooms have finger prints marks where facilities has performed maintenance. Carpeting in the rooms are rumpled.

Plussat: The room is totally outdated and the heating or AC is so noise even when off. The food offer is really limited and poor. Overly priced.

Miinukset: The room is totally outdated and the heating or AC is so noise even when off. The food offer is really limited and poor. Overly priced.

Plussat: Nice lobby, nice breakfast, nice staff. The Airport Shuttle Driver saw me running behind his bus and stopped to take me.

Miinukset: Exactly same procedure like last time: I enter the hotel room, the TV does not work. I have to call the reception "How to switch on the TV??" The girl tells me that she will send a technician. I am forced to stay in my hotel room and wait until somebody comes. Half an hour later knocking on the door. The technician comes with several different remote controls, tries to repair the problem during half an hour, just like last time - 2 years ago, when it happened so - I gave him a nice tip after he FINALLY did succeed, but this time I was just fed up about the loss of time. I wonder if this is a business model at Hyatt?? Further I hate the fact that there is no way to open any window. The climatisation is old and a real nightmare, the air was much too dry with the result that I'm sick today because of this hotel room. If ever there is a fire in this hotel you are captured like a rat, no way to jump out by the window, there are hundreds of rooms.... by the time the fire brigade has broken in every window, it's for sure too late.

Plussat: Breakfast

Miinukset: No

Plussat: Perfect if you want to stay close to the airport.

Plussat: Staff was very friendly and all spoke English. Everything was clean and the staff has clearly been well trained for hosting business travelers and making people feel comfortable and properly accommodated.

Miinukset: Service & restaurant charges were expensive even for location and level of hotel. Business center is equipped with old and slow equipment -- especially the printers.

Plussat: Shuttle bus pick up from airport & easy public transport to & from exhibition centre

Miinukset: Mini bar didn't work

Plussat: Very nice airy, open lobby and bar area that made it quite pleasant to sit down and unwind at the end of the day. The staff at the bar were very friendly and helpful.

Miinukset: Delay at check out, due to only 2 individuals at the desk and 2 customers who apparently did not have straight forward check out and required a lot of time.

Plussat: Breakfast and bar area was so nice

Miinukset: too small swimming pool

Plussat: Everyone was so very very attentive, the rooms were perfect in every way.

Miinukset: I wish there was a place I could of purchased personal items, I needed.

Plussat: room is clean, comfortable. staffs are friendly and nice.

Miinukset: It is really hard to find the shuttle bus at the airport. The shower is the only thing not good in the room, the bathtub is dangerous to stand in.

Plussat: Convenience for the Charles de Gaulle airport and ongoing flights. Good shuttle service. Well sound-proofed.

Miinukset: Pretty impersonal - everyone was polite, but we didn`t get the impression that people liked working there.

Plussat: Friendlyness of staff

Miinukset: Internet did not work from check-in at 18:00 on day 1 untill check out at 11:00 on day 2.....although several promisses were made it would be fixed in "no time"....

Plussat: The room was comfortableeble and the service by the stuff was good.

Miinukset: The hotel provided limited shuttle bas starting at 6:00 and we have an early flight at 7:00 and had to take a taxi. We requested early shuttle bas at 4:00 am in our hotel order but were not informed it is not going to happen. If we knew there would not be a shuttle bas at 4:00 we would have cancelled the order. The restaurant opened at 19:00 for dinner and we had to wait hungry. The bar could provide the same food but it was noisy and we gave up as the waiters did not come for a long time.

Plussat: Tehokkuus, ystävällisyys, siisteys. Pidin siitä, että ravintolassa kommentoituani caesar-asalaatin kehnohkosta mausta, se oitis poistettiin, minut vietiin tutkimaan buffet-pöytää ja laskua ei tullut kohdaltani lainkaan. I love , and consider it all important : the customer is always right- attitude, which prevails in this hotel!

Miinukset: Suhteellisen epäkiinnostava keittiö, suorastaa huono salaatti ( mutta kuten yllä kerroin, asia hoidettiin tehokkaasti ja ystävällisesti)

Plussat: Free shuttle from the airport, ciculates approx every 20 min. Nice clean rooms with good space. Nice buffet breakfast (pricey though, 23 eur). Nice relax part with swimmingpool.

Miinukset: Internet is charged 10 cent per min (max 22 eur/day) expensive. Its a airport hotel so not much around the hotel.

Plussat: Nothing

Miinukset: Everything

Plussat: Shuttle was not running due to Coronavirus. Taxi from airport was €15 and to go back in the morning €25!

Plussat: Vaikka varauksemme ei ollut onnistunut jostain syystä, saimme joustavasti huoneen.

Plussat: Lentokentän lähellä, shuttle-bussilla saavutettavissa.

Plussat: I believe someone had smoked in this room previously. Tiny room but clean other thanks the smell of smoke which they attempted to cover up.

Miinukset: No

Plussat: Location, shuttle to airport, near restaurants that were good.

Miinukset: Bathroom is a cruise ship type self contained unit. Shower drain would not drain so bathroom filled with water when we showered.

Plussat: close to airport, value for money, walking distance to a village with restaurants

Miinukset: would be an excellent choice, hadn't the toilets weren't cabin-style (pretty much what you find in a ferry) and of the smallest possible size. Not too convenient to take your shower after an exchaustic day.

Plussat: Friendly and helpful staff

Miinukset: The price could have been a little less

Plussat: Very friendly welcome. Room compact but functional all that was required for overnight stay.

Plussat: Every think the hotel is near Airport and the crew they're respect full people and very clean I go there 4 different times and I love it

Miinukset: Nothing

Plussat: Kuljetukset lentokentälle järjestyivät sujuvasti.

Miinukset: Ikkunaa ei voinut pitää auki, koska ulkoa tuli kerosiinin katku sisätiloihin.

Plussat: Close to airport. Has a very convenient shuttle bus to airport.

Miinukset: They do not allow you to leave bags at hotel for a few hours after check out so if you have a flight in the afternoon you have to pay to store luggage at airport.

Plussat: i did like the simplicity, cleanliness and of course the price- that is just reasonable. i have no hesitation to tell others.probably a good idea to include breakfast

Plussat: comfortable bed for a good night's sleep between planes; convenient location to CDG, light buffet breakfast.

Miinukset: Room size, but at that price and for one night it was not a problem.

Plussat: Hotel was very nice and comfortable and very convenient for the traveler who are coming for business and have to stay near the Airport...

Miinukset: No comments

Miinukset: there is no pedestrian road from the airport to the hotel (at least I was not able to find it)

Plussat: Sijainti lentokentän lähellä, dösä heittää kentältä suoraan ovelle. Taksi n. 20€ kentältä.

Miinukset: Huono aamupala, todella vähä tarjottavaa suomalaisessa mittakaavassa tutkailtuna.

Plussat: location and price

Miinukset: very poor breakfast and very expensive for what it is.No toileteries

Plussat: Hyvä sijainti lähellä lentokenttää.

Miinukset: Henkilökunta hiukan epäinnostunutta.

Plussat: Ilmainen bussi tuo kentältä hotelliin ja jos et ole messujen aikaan, saatat saada huoneen edullisesti. Hotelli sinänsä aika koppero, vrt Formule 1 hotelli ketju.

Miinukset: Respan kaveri myi 5 euron lipun bussiin takaisin lentokentälle. Luulin että sellainen pitää ostaa. Bussi näytti olevan ilmainen.

Plussat: Hyvä sijainti lähellä CDG:n lentokenttää. Hinta-laatu -suhde erittäin kohdallaan, huone (3hh) oli erittäin siisti ja kivasti sisustettu sekä uudehkon tuntuinen.

Miinukset: Lentokentällä ei hotellishuttlen aikatauluja, joten yöaikaan sai jännittää kulkevatko vielä. Taksit eivät suostuneet kyydittämään niin lyhyttä matkaa odottaessaan Pariisin keskutaan matkaavia asiakkaita. Huomaattehan, että ns. ilmainen shuttle maksetaan vasta hotellissa (5€/hlö).

Plussat: Saavuimme myöhään yöllä hotellille, oli hyvä että vastassa oli joku henkilö sisäänkirjauduttaessa hotelliin.

Miinukset: Aamiaisella hyllyt loistivat tyhjyyttään vaikka menimme aamiaiselle oikeaan kellonaikaan. Leivät ja kahvi oli loppu.

Plussat: Just went to sleep, and caught our flight in the morning.

Miinukset: N/A

Plussat: Closeness to airport with access to shuttle bus service and train connections.

Miinukset: Rooms somewhat small; bit noisy into late evening and ealry morning as our room was close to reception area and cafe facilitites.

Plussat: Good location. Reception set out to control guests to minimise Covid19 transmissions

Miinukset: Rooms , poor standard compared to other Mercure hotels

Plussat: Overall the hotel adapted well to the exceptional circumstances of the pandemic

Miinukset: The breakfast was delivered to my room as for health reasons (pandemic) the restaurant wasn't open to customers but my order came about 50% wrong.

Plussat: restaurant really bad

Miinukset: windows mega dirty old broken furniture no shuttle to the terminal

Plussat: All of the staff were very welcoming & helpful. Especially Sandrine @ the front desk who was nice enough to upgrade our room & give us a late checkout! All the other staff were equally accomadating. The hotel was clean quiet & well maintained, it was a nice preflight stay.

Miinukset: Henkilökunnan palvelualttius

Plussat: The hotel was fantastic, having extremely comfortable and relaxing rooms. There was a very nice tub and shower, with a very plush bed. The facilities were also fantastic, with a nice pool area. The bar is directly downstairs as well, where you can have them uncork you a bottle and enjoy it in the comfort of your room. What a great refresher on a long trip! Probably the best hotel I've ever stayed at.

Miinukset: Nothing.

Miinukset: staff was not very competent food was expensive and mediocre

Plussat: The closeness to CDG, which made our start on Saturday am so much less stressful.

Miinukset: When we checked into the room, there was no coffee, no sugar, no milk available for us to make a drink. There was only 1 set of towels visible, the others were in the wardrobe, but had not seen these.

Plussat: You don't hear one sound there, not from outside, nor from hotel inside. It was great for rest.

Plussat: Very nice service in the Hotel

Miinukset: I had a old room with bad wallpaper and a very used bathroom.

Plussat: Transport to the airport, great beds

Plussat: The free shuttle bus to the tgv station

Miinukset: I felt the staff could have been more friendly

Plussat: Parempi kuin ulkokuori antoi ymmärtää...

Miinukset: Ilmoitimme varauksessamme toiveen kahdesta erillisestä pedistä parivuoteen sijaan. Toive ei toteutunut.

Plussat: Only its location

Miinukset: It was very overpriced. It was also a very poor quality room and very small. We have stayed in much nicer rooms for 1/3 the cost.

Plussat: The general atmosphere of the hotel was excellent. The room was clean and comfortable. The food at the restaurant was excellent and prompt to arrive.

Miinukset: My sister and I wanted to eat breakfast at the bar in the hotel (since breakfast was listed on the menu as a possibility) but it was strangely not open and we had to find food somewhere else. Otherwise, there was nothing we didn't like.

Plussat: Proximity to airport. Great place to stay if you have an early morning flight.

Miinukset: The service in the restaurant was painfully slow, and the food was not worth the wait.

Plussat: Comfortable bed and shuttle service to the airport.

Miinukset: The room was very small, difficult to move about with four pieces of luggage.

Plussat: Airport shuttle service, size and cleanliness of room

Miinukset: No, it was quite acceptable.

Plussat: Perfect location for CDG connecting flights. Breakfast was really good. Teapot in the room.

Miinukset: TV was showing only french channels.

Plussat: Decent hotel. Clean, safe, friendly desk clerks, convenient to CDG airport, which is why we booked it.

Miinukset: The Golden Tuplib uses 2 twin beds pushed together in lieu of an actual Queen or King sized mattress. This is not as comfortable, due to the seam and rigid area between the beds. This is a common trend in European hotels, and it is lamentable. Have they not heard of larger mattresses? Do they not experience the same discomfort?

Plussat: Free wifi. Free airport shuttle. Friendly staff. Near a walkable town/neighborhood.

Miinukset: Nothing negative to say. It was a nice overnight rest stop before heading to the CDG airport.

Plussat: The Pink Line shuttle (free) stops directly at the front door of The Golden Tulip about every 20 minutes and takes you on its route back to CDG airport so you can catch the RER B train to downtown Paris.

Plussat: The staff is very kind

Miinukset: The room is a bit old. The furniture is not well maintained. The bad and the pillow are of a bad quality

Miinukset: We had a 7am international flight. Their first shuttle was 5:15 putting us to airport at wrong terminal at 5:45. Had to take a taxi. Wish i had stayed in paris central. I stayed at an airport hotel for their free shuttle service but ended up taking a taxi...

Plussat: Extremely friendly reception staff. Very good, varied breakfast. Convenient free shuttle bus service to/from CDG airport terminals (pink line from TGV train station, 5th floor).

Miinukset: Wear and tear is starting to show in the room, but renovation work has started.

Plussat: The helpful staff. We were stuck for 3 days before our flights home. They went above and beyond - brought us room service at night, and breakfast in a cardbord box, then went and got us a cappuccino in paper cups, all while maintaining distance, but smiling.

Miinukset: Nothing. With the coronavirus lurking, we were very pleased to reach a safe clean hotel.

Plussat: Close to the airport

Miinukset: Didn't have the small fridge at the room. I had to pay for parking

Plussat: When in transit, and not enough time for Paris, this colony of moderate cost hotel chains is convenient. You can walk into the village for dinner, sleep and leave next day. That's what they do. Clean and quick. No taxi wants to go tot he airport for less that 25 euros (7km). UBER is 7-8 Euros. There is a free bus to the TGV/RER station in terminal 2G, then you take Navette N1 or N2 to your subterminal.

Plussat: Proximity to the airport

Miinukset: Front desk staff was terrible, when there was even anyone there

Plussat: The room was spacious and clean. The location was very convenient to the airport and the area around the hotel was perfect for a morning walk!

Miinukset: Got in a bit late and it was really difficult to find food. Could not figure out the room service menu even after asking staff.

Plussat: excellent buffet food, unusual

Plussat: Front staff were efficient, helpful & engaging. Excellent parking facility and ease of access to CDG via shuttle service. Nice comfortable rooms.

Miinukset: We dined late and the warm dinner buffet was past it's best- cold was excellent though.

Plussat: We enjoyed the relaxing comfort of the room and its decor. No frills, but very comfortable for oiur night's stay before flying back to the U.S. after 2 months in Europe.. We hadn't been familiar wityh Kyriad before this trip, but we stayed in a Kyriad hotel, but we stayed in one in southern France and enjoyed it very much. We will definitely look for Kyriad hotels for our hotel stays from now on, in Europe.

Miinukset: Everything was fine. The staff were very helpful, the food was excellent, and we thoroughly enjoyed our stay.

Plussat: near Charles De Gaulle airport. Roisy is a cute town!

Miinukset: had to take a cold shower in the morning as the hotel was experiencing "un petit probleme"

Plussat: Helpful staff, friendly. Good restaurant.Generally pleasant.

Miinukset: Nothing to do with the actual hotel but the shuttle to &from the airport is a bit daunting.Allow plenty of time to get to the airport as the shuttle may be full & you have to wait for the next one. For a first timer it is notsignposted where you get the bus & going back to the airport unclear when & where you get off! Fortunately we found nice people who helped us.

Plussat: convenient to the airport...a very good aprk near by forthe children to play in

Miinukset: fine

Plussat:

Miinukset: On my last day, the driver of the airport bus was extremely rude. I will file details when I return to the hotel on August 1.

Plussat: The attitude of your front desk staff. They were excellent

Miinukset: The shuttle service was disastrous. We arrived at 11:55 and the shuttle didn't arrive until nearly 2:00 p.m. We phoned twice and were told it was on its way. Another couple arrived and after waiting an hour they phoned and were also told it was on its way. We nearly cancelled our booking because of this experience. We had 6 hours to spend in downtown Paris and lost two of those hours.

Plussat: Rooms were clean, bright, and comfortable. There was still a slight odor from the freshly painted walls, but I quite enjoyed the new look. The staff were so helpful!! With the windows closed, I could not hear the jets taking off and landing from the airport, but the hotel's proxemity to the hotel was what initially attracted me. The free shuttle the next morning was on time and efficient.

Miinukset: It was a little dark in the bathroom for putting on make-up.

Plussat: Nice contemporary room

Miinukset: Shower is dangerous -- needs wall grips - very slippery. Access from garage to hotel very poor

Miinukset: I was told that the shuttle from the airport war running, when it was not. Had to pay an extra £40 on taxis. I could have stayed next to the airport for that matter.

Plussat: Breakfast was a good offering. Location was great.

Miinukset: The mattress was comfortable on the main bed but the sofa bed was so uncomfortable. The pillows were terrible.

Plussat: breakfast-good, location-good, staff-good,

Plussat: The restaurant atmosphere, food and service

Miinukset: No

Plussat: Close to the beach area.

Miinukset: Room is a bit small.

Plussat: Staff is very nice. Cleanliness!

Plussat: Very accommodating staff. Comfortable room. Handy for the airport.

Miinukset: Not really. We had dinner and while it was fine, it was not the best we have ever had.

Plussat: Rooms were clean

Miinukset: Wrong room was allocated on arrival, meaning two adults and a 9 year old in a double room when a family room was booked. Got moved to a family room - the sofa bed wasn’t made up, and wasn’t able to be because there wasn’t enough room to pull it out!! We ended up having to sleep in separate rooms. My husband’s room didn’t have a shower curtain in the bath. My bed had broken springs and was sagging on one side, so I kept nearly rolling off the bed all night while my son slept on the ok side. Booked a ‘breakfast included’ rate - no breakfast as restaurants have all been closed. Reluctantly deducted breakfast from the room charge - should have been 30€ but only 19€ was deducted which I had to take up with reception in the morning. Front of house staff couldn’t care less.

Plussat: Staff was very helpful.

Miinukset: Not very clean. Maybe the hotel was short staffed given the transport strike. A dirty tray from previous guest was left in front of my door when I checked in. I had to tell the front desk to take it away. The sheets on the bed had hair on them. One sheet even had a red stain which seems like blood. Given the hotel is near the airport, I didn't anticipate the morning shuttle ride to the airport took 45 minutes to get to T2. The hotel should alert guests of that so people can plan accordingly and not miss their flights.

Plussat: Helpful front office staff

Miinukset: There were no instructions on how to take the shuttle or where to take the shuttle from the airport. It was a nightmare trying to figure out at night! It might help to send passengers a map of where to go for the shuttle and timing.

Plussat: Breakfast was good.

Miinukset: Safe box was locked already when I arrived and asked front to send someone to open it, they agreed but nobody came. It is not good.

Plussat: The hotel is very conveniently located close to the aiport and exhibition centre.

Miinukset: All was fine, I did not find anything I did not like.

Plussat: Liked the design of the bedrooms and beds very comfortable. Also liked choice of pillows.

Miinukset: Breakfast not that great. Service on the poor side.

Plussat: The rroms are nicely furnished, and well equiped

Miinukset: no mini bar in the room

Plussat: The breakfast was the best we had in three weeks of travel in Europe.

Plussat: We felt that it was good value for the cost. The staff tried very hard to please everyone who needed help and were very friendly.

Miinukset: A young man that worked in the restaurant tried very hard but appeared to need more training and mentoring by an experienced waiter. This isn't really a complaint so much as a comment. I didn't like being asked to pay 5 Euros /15 minutes on the internet when the most i paid earlier was 2 Euros/15 minutes.

Plussat: Food was good. Bed was comfortable. Room was a bit small but adequate for a short stay.

Miinukset: Did not like wooden platters used insead of plates in restaurant because of concerns about hygiene. Breakfast was not as good as I expected and did not like staff clearing and spray cleaning around me whilst eating. Wine list was over priced.

Plussat: The room and bathroom were exceptionally clean. The bed had an excellant mattress and very comfortable pillows and bed covers. The distance to the airport was minimal. The inclusion of a breakfast was a very high plus.

Miinukset: No, I was completely satisfied with this hotel.

Plussat: Comfortable relaxing room

Miinukset:

Plussat: It is clean and comfortable, nice hotel for flight transfer.

Miinukset: Big distance from the city,

Plussat: Good-sized comfortable room.

Miinukset: Messy breakfast room. Booking.com said wifi connection was free-of-charge; instead it had to be paid for, €22 for 24h.