The toilet was leaking from the bottom of the room and nobody came to look at it or switch us out of the room.
The whole place is beautiful.
The property and water park were convenient and the price was good. The staff were wonderful!
It needs a thorough cleaning, the food was ok but overpriced. Get rid of the “welcome gift” which isn’t a gift all all...it’s a pressure tactic to go on their timeshare tour.
The only thing that was not completely amazing was the pizza from the pizza place in the hotel. It was the worst pizza ever! Other than that this hotel is incredible! So much to do with the kiddos!!
Loved all the beds for each kid. Staff, Janelle, was lovely and helpful.
Assistance with getting around. Shuttle returned at 7 from parks that stay open till 11. No airport shuttle. No help with any of this.
No fun at all
We didn’t get the room we paid for, people above us stomped around like they were going to come through the ceiling until 4am in the morning. There is no form of sound proofing and you hear everything. The place was at capacity and unable to cope with it. We didn’t even both going to the water park. It was expensive and not worth it at all.
I enjoyed this hotel very much. I appreciated the fact that there was another room for my kids with a bunk bed. Most places has just one large room with two Queen/King size beds. The room was clean, the art was simple but enjoyable, especially the kids. Their was a TV in each room. The staff was friendly. Lastly the pool, 4D movies, and Laser challenge made my kids stay there an awesome experience.
I read some of the bad reviews online, but decided to give it a chance because you can't please everyone. That was where I made a mistake. When we arrived at our room we found it with the door propped open upon entering the room that was a musty odor the room was unclean and there was mold growing in the bathroom. . We called the front desk and ask for a change of room, and while we are waiting for the person who had just checked out of this room came back to look for something they had left behind. They had just checked him and asked to be moved because of the mold as well. They were just recycling rooms and giving that open room to the next person that walked in the door. About three doors down there was another family who I just checked him who is also leaving because of mold in their room. We promptly went through Travelocity and ask for our money back on the reservation, which we were granted even though it was supposedly nonrefundable, and book another room at another hotel. By this time it was 3 o'clock in the morning as we had landed in Orlando at midnight
Great for Children
The hotel rooms were large. It was very close to the Disney parks. I liked the market place. They were very sensitive to my gluten food allergy and went above and beyond for my safety.
Area was loud during the evening over the weekend due to a movie that was shown at the pool. I did not realize it was a family based hotel when I booked it. The sound decreased around 9:30-10 am.
Great for your money but not as clean as I would h
I loved that my children were entertained at the hotel and we did not have to leave to go to another park.
I did not like the smell of my room. It smelled like it needed to be aired out and that it was wet inside. It needed air freshener. The beds smelled stale and not clean. The chairs and couch felt dirty.
I like the fact that it was convenient to Disney and shopping.
The room was musty and carpet was always damp. After showering, we were never able to turnoff the water. The only time it was off was after cleaning crew came in. We had to put a towel underneath the bathroom door to avoid hearing the dripping sound.
Disney Springs® sijaitsee 7,9 kilometrin päässä ja Disney's Animal Kingdom® Theme Park 10,7 kilometrin päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, limusiini- / town car -palvelu ja express-uloskirjautuminen. Tämä lomakylä tarjoaa asiakkailleen 729 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 5 864 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Holiday Inn Resort Orlando Suites - Waterpark on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.