I like the location restaurants Ferris wheel Walmart are all nearby. The price is great beds are very comfortable nice swimming pools staff is great also. I wish the pool was open 24 hours
Location was great There were cockroaches in the sink and everwelse. Couldn't sleep between the dehumidifier and the air conditioning competing with the refrigerator all night
LOVE the location! Can't beat the ease of going to the OCCC from the hotel. It's the main reason I choose to pay this price. Hyatt Staff are most accommodating! They address any complaint immediately and they put up with so much nonsense from crazy tenants from one convention to the next. My kids LOVE the pool! They went every day until it would rain. Our bathroom need more TLC. The shower curtain was musty (need to be changed our), but we were too busy to stop and complain about it. I'm sure they would have taken care of it right away. Our tub needed to be drained. Every time we showered, water came up to our ankles and took forever to go down. Again, we were in and out so much, no time to stop and whine about it. Overnight parking fee was outrageous, but whatever. I think it's ridiculous to charge hote guests to park.
It is a nice property and we really liked the pool area. When we checked in our first room smelled like old dirty fish. They moved us to another room and the AC unit was leaking into the carpet. This cause the carpet to wet and moldy and also smelled terrible. We ordered room service one night and when they knocked we said "one sec" and when we got the door he left and took the food with him and had to go hunt him down.
Great staff, food, and location
Could not adjust the temperature in the room. Way to hot!
The grounds and locatin were great The beds were not very comfortable and full size is to small for a couple
Place location is great you are closed to everything on short distance. Place not clean, motel looking like. Worse was when it rain inside the room got wet from the rain crazy. Next time I will rather pay little bit more and stay at a better place.
I will be returning to spend a week at this property!... Simply Fantastic!!!!.... Make sure you bring your bathing suit, and your formal attire!!!.... this offers everything and is a Wonderful vacation spot!..
The location is perfect! It is right off of I-Drive and walking distance to any number of restaurants and things to do. The phone was unplugged and not working when we first arrived. The faucet in the bathtub spewed water all over the floor. We had bug issues and they made us feel crazy despite seeing them ourselves, taking pictures, and having bug bites on our bodies.
The entire staff was so nice. And courteous. The hotel was clean. And very quiet. Didn't hear any noise from our neighbors. If i go to Orlando again this is where ill be staying.
It's Located in a nice area within walking distance to lots of restaurants and a handful of attractions.
Room was comfortable, great location, friendly staff. Wi-Fi was intermittent. No hot tub/jacuzzi
Level of hospitality presented was pleasant Only one working internet accessible computer is not sufficient with today's need to stay connected.
Every employee was friendly and greeted us at every opportunity. Location is walking distance to I Drive and on the shuttle for OCCC events. Property is getting a little worn. I have stayed here over the past six years and the rooms are getting a little rough around the edges. Everything is very clean but the owners need to spend some cash to freshen up this location.
Nothing really It was difficult to find The hallway was extremely hot Staff was ok
bed was comfortable/the indoor pool/ location we had no hot water on 4 ocassions/ room wasnt cleaned everyday/coffee/ sugar not replenished everyday./didnt like the fact that the hotel changed the cost of the room rate at check out even though we had pre-booked.over priced for standard hotel other hilton hotels cheaper and better quality.very disappointed.
Everything They didn't have a shuttle service to Universal Studios.
I was looking for convenience and inexpensive for a one night stay after a long day of travel. This standard double room on the first floor was that. The staff was great and the included breakfast was good with hot & cold options and a pleasant dining room. If we had arrived earlier there were plenty of dining options by walking through the parking areas of other hotels to get to International Drive. The room was old and tired looking.
Location and size was nice The floors sounded thin as we heard the prop ok the 2nd floor.
The continental breakfast was extremely limited - consisted of bread, pre-packaged cinnamon rolls, and cereal. No fruit. The coffee was barely drinkable. The first room they put me in smelled really mildew-y. Luckily they were able to switch me to a different room.
overall experience really good One day i came back 2 PM and the room was still without cleaning a half an hour the cleaning lady came but i was about to take a shower so i tell her if she can come later and then when i came back at night the room was not clean so she never came back.
When I arrived to check in I was given keys to a room that was already given away hours ago. I was accused of not telling the truth and treated horribly. When given another key I asked for a discount or something to compensate the inconvenience..I was then yelled at and pointed at in my face by the staff member and told to be happy with what I got. I contacted Customer Relations and was told the manager would contact me within 72 hours and there has still been no call. No prpce is worth the service I received. So again my experience was horrible. Everything