Orlando Lomakeskukset

Plussat: Facilities, staff, and experience was great

Miinukset: The pizza you serve out of the 24 hour cafe downstairs is probably one of the worst pizzas I've ever had. Cheap, frozen par-baked crust with flavourless toppings and easily 100% more expensive than you can find elsewhere. Absolutely something your executive chef and director of food and beverage should be ashamed of putting in front of guests.

Plussat: Friendly, helpful staff. Comfortable. Delicious food.

Miinukset: $18/day to self-park and $26 valet

Plussat: Love the hotel, the staff were attentive and the restaurant options are plentiful.

Miinukset: The air conditioner in my room went on every 15 minutes and it was loud enough to way me up several times.

Plussat: Nice hotel. Building looks great. Clean. Friendly and helpful staff.

Miinukset: Internet service was poor.

Plussat: the bed was awesome. staff was steller.

Plussat: Modern, updated, clean. Stayed in a room with 2 queen beds, room was very spacious. Valet staff was great. Short stay, so didn't get a chance to explore, but would definitely return.

Miinukset: No complaints.

Plussat: The whole stay was very pleasant and relaxing for business travel

Plussat: Spacious hotel and rooms

Plussat: Un lugar muy bonito amplio, parqueo gratuito

Plussat: Staff and facilities were very nice.

Miinukset: Breakfast buffet. The eggs were tasteless.

Plussat: Clean, nice rooms and top-notch staff.

Plussat: My family and I were out late at the parks catch, so it was nice to be able to come back and use the 24hr marketplace for small food and drink before bedtime for our son.

Miinukset: Upon arrival Friday night, I noticed a Comet spray bottle left on the bathroom counter from housekeeping staff. I went and placed it in the closet out of reach of my five-year-old child. Early the next morning before departing for the theme parks, I presented this issue in person to the front desk staff. They were empathetic to the situation and said that they would put in a maintenance request to have it removed. The front desk staff member however, asked me to go back up to the room take it out of the closet and put it on the sink. I advised that my wife and son were already waiting at the valet for me. When we arrived back at the room around 9:00pm it was still not removed. As an alumni of the UCF Rosen School of Hospitality, I was surprised that the front desk member would ask a guest to do the work for them or be inconvenienced of their plans, and that there was no execution of the task in a timely manner.

Plussat: Very nice hotel. Great room, comfortable bed, perfect location. Complementary valet parking to compensate waiting time at check-in.

Miinukset: If I have to mention 1 thing: the welcoming e-mail (via TV) dated 2003. (the hotel opened in 2006).

Plussat: I enjoyed being able to sit out by the pool late into the evening and relax. Oh, and the bar at A Land Remembered was great - the bartender recommended the crab cakes which were delish!

Plussat: We loved hotel itself, service was great, price was excellent! We will definitely stay there again when come to Disney.

Plussat: Wonderful hotel with all the 5 star amenities.

Plussat: A luxurious home away from all the theme parks

Plussat: The pool area and breakfast buffet

Miinukset: large, cold, to bare and unwelcoming, Over priced shop and food court. Poor or no choice of daily news papers available and none a tall available on the sunday. Tried all areas and was told nearest place was at supermarket outside the complex. Staff were polite yet unhelpful in all areas. Unable to have any early dinner or any dinnerr in the hotel in any restaurant from 5.30pm new years eve.

Plussat: Had a great discount for hotel of this kind. Convenience to International blvd. and golf course.

Miinukset: Like most I spoke to the price of self parking [$12] a bit much.

Plussat: The restaurant was superior (A Land Remembered). Service was outstanding. Food was delicious, extensive wine list and this dining experience is truly memorable.Overall hotel staff was vey friendly and helpful but the restaurant was phenomenal!

Miinukset: nothing really

Plussat: The hotel was awesome. It was not too far from international drive, the staff there was excellent. Although they did not have the room type that was reserved they gave us a free upgrade to a suite. i would definately stay at this hotel again and recommend it to others.

Plussat: The courtesy and efficiency of the staff, very well appointed bedroom(very comfortable bed), the luxurious nature of the hotel.

Plussat: The boat shuttle to the park was nice The pool and hot tub, arcade, exercise room all nice

Miinukset: Everything was a long walk. We had a non-working refrigerator which took 3 days to replace. There were bars of soap which had been plugging the toilet No microwave Everything was overpriced Movies in the room were available for$19 plus tax List goes on

Plussat: The pool area and slide were fun-- rooms were nice. Very easy to get to Universal on the water taxi.

Miinukset: Food was just okay at pool and cafe. Pricier restaurants better

Miinukset: Would love a microwave in the room

Plussat: The rooms were beautiful. Everything is brand new, the room decor has a coastal feel. Its very tastefully done. The beds are comfortable, everything is top notch.

Miinukset: Check in was at 4PM, they did not have out Saphire Suite ready until almost 5PM. Housekeeping was horrible.

Plussat: LOVE the location! Can't beat the ease of going to the OCCC from the hotel. It's the main reason I choose to pay this price. Hyatt Staff are most accommodating! They address any complaint immediately and they put up with so much nonsense from crazy tenants from one convention to the next. My kids LOVE the pool! They went every day until it would rain.

Miinukset: Our bathroom need more TLC. The shower curtain was musty (need to be changed our), but we were too busy to stop and complain about it. I'm sure they would have taken care of it right away. Our tub needed to be drained. Every time we showered, water came up to our ankles and took forever to go down. Again, we were in and out so much, no time to stop and whine about it. Overnight parking fee was outrageous, but whatever. I think it's ridiculous to charge hote guests to park.

Plussat: The different amenities that it offers

Plussat: Location, Bars, Food, Style

Miinukset: 20 resort fee a day a bit pricey

Plussat: Music at bar was great!

Miinukset: Attitude of staff could have been better. Too big to feel individual welcome. The way the lady at the valet service treated us was unacceptable!

Miinukset: That my cc was charged three times for a one. Over aau

Plussat: When you pull up and you are met by friendly , smiling valet and that IS the tone for your whole stay. So it's an ease at checking in, perfect room , and no hearing your neighbors. Plus close to everything on international drive.

Miinukset: A very minor issue with the television but we weren't there to watch TV.

Plussat: Very clean right location great stuff

Miinukset: Nothing.....this place was amazing in every way. We cannot wait to stay there again!!!!

Miinukset: I didn't like the resort fee as we weren't informed about it when we booked.

Plussat: Beautiful hotel inside and out with great views

Plussat: Clean, comfortable and fantastic diner open at 1:45 am

Miinukset: Cosr

Plussat: everything

Miinukset: will let you know on the second stay

Plussat: Close to universal resort. Great decoration and theme.

Miinukset: Requested park view, could see nothing but bamboo. Limited amount of pillows.

Plussat: We really enjoyed the pools, lazy river, movie on the lawn, bowling, and the food. We love it!

Miinukset: It's a bit pricey, but not terrible.

Miinukset: Overall this was a great place! I was disappointed that our rooms were not cleaned until 5:00 pm. We came back from the park to take a dip in the pool before dinner and housekeeping was still in our room at 5:00. Very late in my opinion.

Plussat: Food court & pool lazy river

Miinukset: Small rooms

Plussat: We loved the resort and room decor, cleanliness, friendly staff, fun pool with water slide and lazy river, and the suite was set up perfect for getting ready with three kids (separate shower/toilet/sink and mirror). It was in an excellent location with easy access to the Universal parks. Shuttle was quick and easy. Our teens (18, 17 and 13) LOVED Cabana Bay!

Plussat: We thought beds were very comfortable. Free Upgrade was great! Theme was fun and details were impressive.

Miinukset: Room furniture needed a little TLC. Nothing that upholstery cleaners couldn’t fix. But all in all very comfortable and spacious! Would definitely recommend and return.

Plussat: While not the most elegant place to stay it is a great value if you want to stay on Universal property. Early admission and bus transport to park made All the difference in our Harry Potter experience! And the cafeteria had very well prepared food (and large portions) for breakfast/dinner at a reasonable price. Important for us as my husband has to watch diet due to diabetes.

Plussat: It’s was close to universal

Miinukset: They put us in the wrong room when we asked and paid for a room with a view of Volcano Bay. Then we moved to another room and the TV was broken. We called them several times but the TV remained broken. The place has no proper restaurants. Only a diner/supermarket kids place. We were very dissatisfied

Plussat: We will be back! This hotel is really cool and convenient. It was sold out while we were there, but the way it's laid out, it doesn't feel as though there are people everywhere. Lots to do, always clean, shuttle service to the parks was awesome. Truly a great experience!

Plussat: Fun theming especially for baby boomers. I would rate the hotel as slightly above a Disney value resort with the theming, facilities and location/ transportation all just a little better.

Miinukset: The location is not very convient to the parks and transportation was good but like any bus system there was a wait. With such high traffic roads I can see why walking is not a good option. All in all if staying in site again I would make a different choice.

Plussat: Love the fact they have life guards at the lazy river and pools!!!

Miinukset: We went to breakfast and talked with friends until 12:30 or 1:00 and were charged a second day for parking!!!!!!!!!

Plussat: pools room beautiful

Miinukset: nothing

Plussat: I stayed at SeaWorld for 3 days in March. The resort is beautiful and the staff was friendly.

Miinukset: The "shuttle" to SeaWorld and Aquatica was horrible.it was a city type bus. The bus only went to the hotel 1x per hour and on the way back stopped at 5 other hotels, before the Hilton. It was a 10 minute walk to and from SeaWorld but a 35 minute bus ride.

Plussat: Staff was super nice, and the room was comfortable and clean.

Miinukset: The restaurant/bar is by the pool and you have to sit outside in the heat to eat. I wish they had an air conditioned area to eat. The deli upstairs is air conditioned but the chairs and tables are outside as well

Plussat: The pool was nice a lot of restaurants

Miinukset: When we first arrived everything was great, good customer service. Except they put a $100 hold on your room as a security deposit - which I thought was weird cuz I’ve never had that at a hotel. The reason I gave it 2 stars & REALLY didn’t like & completely ruined the stay for me was the gentleman Craig that stands by the sealife ticket sales counter. The check in ladies told me I’d have to talk to Craig for our car parking voucher. Craig was super nice & talkative until he asked my fiancé & I what we make annually in income & what we do for a living. Then went on about how we would be eligible to sit in on a 90 min talk to be able to get our hotel stay for free. Said that they would be able to give us a $120 gift card after the 90 min speech & that we would get a free stay anywhere in a Hilton hotel on top of that. Then asked if we’d be okay for the 8am, we told him yes so that we could just get to our room & swimming. But then he asked for a credit card right then & there & I thought that was weird & realized it was to try to sell timeshares obviously! So we declined the offer & Craig all of a sudden got VERY rude with us & kept asking us “why you just said you wanted to come & now you don’t ?? What changed ?? I’m confused cuz you just said you would do the 8am one. So you’re saying one thing & now the other. ” He kind of smirked in a rude way & after we said no again he didn’t even make eye contact again & handed us our car pass, rolled his eyes while looking down & very unenthusiastic told us to enjoy our stay while shaking his head in disbelief at us. It was super unprofessional. Because of that we won’t stay at a Hilton while traveling again..

Plussat: Bed, room for the money, and cleanliness were all very good.

Miinukset: Rated comfort as mediocre because there was no means of charging mobile devices in the room, e.i. no USB ports, and bathroom door made it very cramped, should've been pocket door instead of swing for the size of bathroom.

Plussat: Pool area is relaxing. There are 2 main pools with another kiddie pool and 2 hot tubs. Restaurant/ bar by the oool serves good food and drinks. Staff have been really pleasant and helpful the entire time. Films outside for the kids and free video rental in the rooms.

Miinukset: The shop is handy but really expensive. I suggest doing any shopping for snacks, booze, Sun creams etc at the local pharmacy about 1/2 mile away. Shop does make pizzas though with free delivery.

Plussat: I liked the pool area because it was very lively and full of people.

Miinukset: N/A

Plussat: Room was spacious and clean. Pool area was great with lots of activities. MeMe at the front desk was very nice and helpful.

Miinukset: I really can’t think of anything, great experience all around. When we return to Orlando we will stay here again.

Plussat: Great pools, great price.

Miinukset: No complaints!

Plussat: Good location and price, nice pool/play area for families with children, decent bar area with regular bar food menu

Miinukset: Late check-in with no apology, adjoining rooms allow for substantial noise in other room, quiet pool noise level not enforced with louder kids there, biggest thing is that THESE ARE TIMESHARE units - ensure you realize this so you do not get suckered into the hard sale and offer of "free breakfast" for your time.

Plussat: Very good hotel and location. My suite was very spacious and quite.

Miinukset: Nothing

Plussat: The cleanliness of the rooms & hotel grounds also all the things available to do on sight.

Miinukset: Yes that you weren't aloud to smoke on the balconies of the hotel rooms.

Plussat: 01- The location and the wide room.

Miinukset: The housekeeping, however you need to use a tip some times inorder to get your room cleaned.

Plussat: i had a woundeful time and will returne

Miinukset: i dont drink coffee so would like a tee maker in room

Plussat: The room was really nice. Did not expect all of the amenities that came with it I.E.stove, dishwasher, washer, dryer, dishes, etc. It was really nice. Front desk staff was very pleasant as well.

Miinukset: No shuttle from airport to hotel, you have to pay $.25/minute for internet service while in the business center, difficulty getting access to wireless internet service in the room(kept going in and out; had to call tech support), maid service shows up entirely too late in the day(after 5pm), one day the maid stood outside of the room and gave me sheets to make up my own bed and towels, no continental breakfast at all, only one restaurant at the hotel and it doesn't open until 11am, and the shuttle that you have to pay for, only runs three times a day. This hotel nickel and dime you to death. I guess I expected a whole lot more being that it was the Hilton. I guess the name doesn't mean anything anymore.

Plussat: closeness to seaworld, nice rooms, washer/dryer in room

Miinukset: had to ask for toilet paper as maid didnt bring it to room

Plussat: The location was quite good, near the International Drive.

Miinukset: Breakfast is not available at the hotel. Also, although my room was clean every day, they didn't empty my garbage frequently - don't know why.

Plussat: it had all the amenaties of home away from home.roomy and clean.

Plussat: We Love the spacious confines & the rooms were great! The pools & surrounding outside facilities where top notch.

Miinukset: I hated the constant phone calls from the support staff in regards to buying a timeshare & to see if we would take a tour of the facility. Also, we had a very loud family above us who constantly made noise above us it sounded like a stampede or heard of buffalo where above us the whole time it was so frustrating.

Plussat: Everything was great, even with the weather so bad. It was a shame we had to conceal some stuf, but Thank you. Will be back Jeff S

Miinukset: Was limited , a shame

Plussat: We stayed in was a single room with separate bedroom and sitting area, it was clean and the bed very comfortable,. We used this as our home base for traveling throughout the area and only stayed on the property three half days around the pool. There were enough utensils in the kitchen, fridge was clean and the convection microwave was a good addition. We elected to not have room service so the washer and dryer was also a good addition. Overall the room was comfortable for two people. It was also good that they had a quite pool, however you need to get there early if you are to have any chance of one of the poolside cabanas.

Miinukset: We stayed in building 10 on the fourth floor , the building backs onto a very busy noisy road. There was a very limited amount of washing detergent, shampoo, soap etc.. They should just add a couple of dollars to the cost of the room and supply an adequate amount of toiletries etc. The TV was so dark it was very difficult to watch any program . We were informed that there was no brightness adjustment on the TV it was an auto select feature, also informed they had numerous complaints and were in the process of replacing them. We only used the small hob for cooking twice , it was okay but mainly used it for boiling a kettle of water for a cup of tea. The exhaust fan over the hob vents into the room so all cooking smells stay in the room. Had breakfast at the on site restaurant it was average, staff were very nice.

Plussat: Very clean & beautiful place. Great for anyone, but especially families. Liked having the option for housekeeping or room credit.

Miinukset: Did not know I’d be encouraged to attend a timeshare presentation

Plussat: The 2 bedroom condo worked perfectly for the 6 of us. The mattress on the hide a bed was very comfortable since my kids don't complain. The pillows were hi quality and plenty in our room and there was everything you could want in the kitchen. The apt felt larger then some other 2bedroom condos we have stayed in in orlando.

Miinukset: The bathroom wasn't updated and felt dingy. When we walked in it smelled musty and I had to go and buy fabreeze. Felt like the carpets were damp in spots.

Plussat: The room was big, clean and modern

Miinukset: Everything was great.

Plussat: I'm usually much more of a boutique hotel person, but I was meeting up with friends for a night and having a villa meant we could have another person sleep on the pullout couch. I am so glad we ended up here! It has the benefits of a resort without feeling too commercial. The pool (there are four but we only made it to one) is large and beautiful. There are games set up at the pool, a waterfall, and a pool bar. The staff is unbelievably friendly and helpful. They give every guest a courtesy gift. It was so comfortable, we ended up not going out and instead getting a bottle of wine and relaxing on our large screened in porch. I highly recommend.

Plussat: Spacious rooms, comfortable bed, everything including cooking utensils and washer and dryer provided.

Miinukset: There was a live cockroach in our room.

Plussat: Overall I enjoyed everything! I do wish the big pool was open but it was understandable that needed repairs needed to be done.

Miinukset: I don't like timeshare presenters trying to change my mind once I've given them an answer that I am not willing to purchase. Also I would have like to seen somewhere on the Sheraton site before I booked that the big pool was closed for repairs instead of reading it in the confirmation email after I booked a non-refundable stay.

Plussat: Size and cleanliness of our villa was acceptable. The location is nicely located in the middle of everything. Very close to Sea World and shopping malls.

Miinukset: Compared to other Vistana properties, this one left us disappointed. Upon check-in, there were no valet or security to tell us where to put our vehicle. When checking into our villa, we found the door handle to the bathroom fell off and the closet door was ready to fall off the hinge. They also did not provide a dishwashing sponge in the kitchen. This is also a timeshare and we went to a sales pitch. The salesmen were very pushy and essentially held us hostage for several hours.

Plussat: Cleanliness, facilities, proximity to Disney parks

Miinukset: Noisy fountains, slow service, lack of tennis courts and kids entertainment.

Plussat: Quiet place inside some greenery, many swimming pools, activity centers, not far from the theme parks.

Miinukset: When we checked in, the soap packet was open in the bathroom. Room was not at all like the pictures. Apparently the hotel had a free gift for us and they called in the morning while we were sleeping to ask us to pick it up (2 days in a row). I like my sleep and would hate any disturbance.

Plussat: pool was nice, room was a good size for family of four

Miinukset: alarm clock was broke, dishwasher did not work properly, patio door lock did not work, whirlpool in room above our bedroom was very noisy

Plussat: I thought the suite we stayed is was fantastic. It had all teh comforts of home and after a long day at the convention we were able to relax.

Miinukset: Other patrons were quite noisy in the evening. We were woken at 3am by some people having a party, and another night it sounded like someone was moving furniture or skipping in the room above us- this went on for hours. Also, the staff didn't give us sufficient information regarding transpoirt options- on one occasion we were taken to the other Sheraton by a shuttle the staff organised.

Plussat: Room was very large with all amenities needed (microwave, dishwasher, washing machine, tumble drier etc). Had 3 problems during our 11 days (light not working, toilet blocked and no drying up cloth), all of which were resolved within 15 minutes of reporting them. Would definitely stay here again.

Plussat: The accomodation was very spacious and comfortable and the staff helpful and friendly.

Miinukset: Trying to sell us timeshareswhilst we`re on holiday just wanting to relax.

Plussat: Nice hotel, big and comfortable rooms. Jacuzzi in main bedroom (king-size bed). Nice kitchen with dishwasher, washing machine, dryer and ironing board. Gas barbecues available on the ground for the customers. Nice pool with waterfalls.

Miinukset: The shuttle to the park is not free, but it looks like it is easy to get a complimentary pass (at least I was given one for my party). You could attend a presentation for becoming an owner: a little long but interesting and it entitles to discounts to the parks.

Plussat: pool activities

Miinukset: morning calls by vacation club staff

Plussat: Everyone was so nice and helpful

Plussat: Pidimme erityisesti uima-altaista ja poreammeista ulkona ja siitä että ne olivat auki yhteen saakka yöllä.

Plussat: close to area attractions

Miinukset: poor service, had to call daily for routine things- like towels

Miinukset: Rooms not ready till 6.00pm. No information that all rooms were smoking rooms - a big problem for those with allergies

Plussat: all the family enjoyed their stay, pools were good never felt crowded, rooms spacious, minor maintenance issues dealt with quickly, would stay again

Miinukset: very minor point, housekeeping would arrive at different times everyday, we could leave early for the day return and they would turn up or they would arrive at 9.00 to clean before we left for the day - but this didnot spoil the stay