Hotel Maria

Great location, very walkable to the centre of Ostrava (city square) and many of good restaurants as well as tram & train connections.

We stayed for 12 days and the WiFi didn't work 90% of the time we were there. We experienced this in all areas (our room, lobby, breakfast room) and reported the issue multiple times, but unfortunately it was not resolved before we left. Also had a strange experience with the in-hotel spa - we booked a "revitalization massage" that turned into 90% chiropractic session/10% massage, which made us uncomfortable as the masseur said he was not a registered chiropractor. Housekeeping was inconsistent and we experienced silverfish in our bathroom for our whole stay.

It was very good that they offered me another room when I was awaked by the kitchen staff early morning and next night I spent in comfort. There was a group of young workers who speak English and they were helpful.

I think that breakfasts were monotonic and were not so tasty. Offered room was somewhere nearby the kitchen and I was awaked by the kitchen staff very early morning. With the older staff in the reception, there were communication problems both in English and Polish. Although I paid for the double room I received a single room. The style of the room was simple but from the hotel, I expect more clean bathroom.

Breakfast was okay. Location was great. Staff were polite but not friendly. Mini bar and snacks in room everyday and very reasonably priced! That was convenient! Also needed printing done and the front desk was happy to do it.

We booked months and months ago. We hot a room with twin beds and it was on the top floor. So the only window was a ceiling window. Couldn't see outside except the sky. Upon check in the man at the front desk could offer no alternative but also no apology.