Etsi halpoja lentoja kohteeseen Tšekin tasavalta

Short, convenient, direct, value for money.

Not comfortable, small plane.

There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass

My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

Newer plane for this stretch.

The check-in online was very helpful. Flight was excellent.

The airport bus took us twice from the gate to the the plane. I tried to understand, no idea why the bus did that. The departure obviously was late.

Flight was delayed almost two hours, plane wasn't at the gate, only one bus was provided for transport, everything on board was in Russian (as the plane previously arrived from Russia).

The flight was slightly delayed and was operated by Smartwings.

Boarding process

Snooty air attendents.

I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort.

The boarding process is poorly controlled and kind of unpleasant

Great quality and delicious even for economy. Excellent service and personable attendants.

The boarding process is poorly controlled and kind of unpleasant

I like my trip - good service, good food (vine, whiskey :-) )

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

Free WiFi in flight

Everything but the food.

The hot meal was awful! Even the stewardess wasn't sure what some of it was!

Nothing in particular. I guess crew was polite

THEY MADE ME CHECK MY STROLLER! I had to roam the airport with a baby in my arms while struggling to drag the baby's food and my carryon around! They didn't return the stroller for customs or anything. This was so insensitive. Additionally, nothing was showing on the screens, they could have at least kept the screensavers or flight path displayed.

Fast boarding, on time arrival and friendly service; what more do you need!

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment.

Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice.

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

it was on time

it was a poor food choice again.

Well oiled service machine.

None.

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

I enjoy my flight

Again no complains

Plane and crew

The very late departure. The fact they took two hrs plus before they told us the luggage never made it. Should have been truthful from the beginning.

Hot as balls

Not even coffee nor water served free of charge

Boarding process

Snooty air attendents.

Flight was delayed almost two hours, plane wasn't at the gate, only one bus was provided for transport, everything on board was in Russian (as the plane previously arrived from Russia).

The flight was slightly delayed and was operated by Smartwings.

It is worth of money.

The space between seats is so small. You need to pay for drinks

Not even coffee nor water served free of charge

Crew, connections with other flights, entertainment

Lufthansa has always had great food quality but with this flight it was dissapointig.

There was a group of ~20 French teenagers that did a lot of noise, like it was their own private field trip.

We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience.

Great quality and delicious even for economy. Excellent service and personable attendants.

The boarding process is poorly controlled and kind of unpleasant

Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional.

It got me where I wanted to go, non-stop, for a reasonable price.

The economy seats seem to be narrower than they are on other airlines.

Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend.

Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate.

Not even coffee nor water served free of charge

There were two flights to Prague within 1/2 hr of each other. We were at the wrong gate. They called for immediate boarding and we were at the gate in minutes. The plane had not left the gate but the captain refused to open the door. This unheard of, that at the counter didn’t want to intervene. Now we have to rebook. These Eastern European countries are still thinking of the past.

The flight was slightly delayed and was operated by Smartwings.

We ordered the assistance for transfer at the check-in. However the request was not sent to CDG airport. We got seats for the flight to San Francisco in two different raws and the Czech Airline representative refused to give us two near-by seats. Even water in the plane was offered for money.

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience.

Great quality and delicious even for economy. Excellent service and personable attendants.

The boarding process is poorly controlled and kind of unpleasant

1.5 hour flight, on time and all that one should expect from a good airline.

My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Nothing.

Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again.

When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

1.5 hour flight, on time and all that one should expect from a good airline.

We had reserved a gluten free meal for my wife. When I went to check in it was gone from our reservation. The crew attempted to put something together so she would have food to eat but the response from their customer support team on the phone was not great. I recommend verifying all meals twice before 48 hours out. On a 7+ hour flight this is not fun.

The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure.

The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology.

Crew, connections with other flights, entertainment

Lufthansa has always had great food quality but with this flight it was dissapointig.

Boarding process

Snooty air attendents.

Not even coffee nor water served free of charge

There were two flights to Prague within 1/2 hr of each other. We were at the wrong gate. They called for immediate boarding and we were at the gate in minutes. The plane had not left the gate but the captain refused to open the door. This unheard of, that at the counter didn’t want to intervene. Now we have to rebook. These Eastern European countries are still thinking of the past.

The flight was slightly delayed and was operated by Smartwings.

Great quality and delicious even for economy. Excellent service and personable attendants.

The boarding process is poorly controlled and kind of unpleasant

The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure.

The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology.

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

Crew, connections with other flights, entertainment

Lufthansa has always had great food quality but with this flight it was dissapointig.

When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Short, convenient, direct, value for money.

Not comfortable, small plane.

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

The check-in online was very helpful. Flight was excellent.

The airport bus took us twice from the gate to the the plane. I tried to understand, no idea why the bus did that. The departure obviously was late.

Flight was delayed almost two hours, plane wasn't at the gate, only one bus was provided for transport, everything on board was in Russian (as the plane previously arrived from Russia).

Boarding process

Snooty air attendents.

The flight was slightly delayed and was operated by Smartwings.

Great quality and delicious even for economy. Excellent service and personable attendants.

The boarding process is poorly controlled and kind of unpleasant

I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort.

The boarding process is poorly controlled and kind of unpleasant

We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience.

Crew, connections with other flights, entertainment

Lufthansa has always had great food quality but with this flight it was dissapointig.