Jurys Inn Oxford

Even though we had asked for a twin room on booking and had called before checking we were told there no twins available, but the reception staff offered us two rooms for the same rate as a double which was extremly generous!

Staff were good and the hotel facilities were aslo good

It takes 15 min. from city centre to the hotel. But it's clean, confortable and good sevice

breakfast, nothing special but both cooked and continental meals

Internet was supposed to work and free of charge in the public area of the hotel, whilst it was a pay per hour in the room. Internet in the public area didn't work. We had to repeat a wait-and-trial for over half an hour in the lobby area. Others had the same problem. The front desk staff would not give half an hour free access to internet in the room in lieu of the inconvenience caused, whilst we were in urgency in sending messages to overseas counterparts who were waiting to hear from us at their end. Bathtub drains didn't function properly. TV reception was poor.

Leaving the hotel during the day

Poor service, poor food and sub standard room

The food was generally very good - the service was quick - we liked the call bells on the outside tables

The premium room was disappointing .. very small.We've stayed in many better quality bigger rooms in othe hotel chains for the same or less price.Also the views from the hotel when in the restaurant were very poor - roofs / aerials / ventilation ducts etc.could be improved with plants etc.

I liked that the size of the room was good and that we had a good dinner for a gour star hotel

The staff seemed a little overwhelmed at breakfast