Panama City Beach hotellia

Plussat: I cant say enough about how amazing the staff at this property is. After my awful experience at another property (Chateau by the Sea) I checked into Holiday Inn Express & Suites and all was right in the world =) The owners of this property really get their guests and provides a wonderful experience. The resort is absolutely beautiful and the rooms are amazing. Checking into this property changed our whole 5 night vacation for Labor Day weekend. We will definitely be back and I recommend this property to anyone traveling to the Panama City, FL area. THANK YOU...THANK YOU.....THANK YOU!

Miinukset: There was nothing about this property that I didn't like....everything is thought out so well for guest staying at a beach style resort. Thank you for helping me not have to put anything but comments in this field. =)

Plussat: Rooms are cold , clean an had a great View

Miinukset: Everything

Plussat: We were so pleasantly surprised by the hotel and all that it had to offer. It was amazing to see a chain hotel be in such an ideal location. The staff were beyond nice and the breakfast great. We enjoyed the entertainment, as well. The size of the room was wonderful and we had a full-size fridge. Having wood/laminate flooring in the rooms is brilliant!

Miinukset: The only issues we had were 1) no microwave plate 2) no soap/shampoo/conditioner in dispensers 3) shower bench was broken/detached from shower wall and 4) the a/c unit inside was super loud.

Plussat: Very clean. Good location.

Plussat: This hotel exceeded my expectations. There was so much to do, from the Hawaiian luau to s’mores on the beach, the lazy river, huge hot tub, and food and drinks at the bar poolside. Our room was huge, with a spectacular view of the ocean.

Miinukset: Loved everything!

Plussat: Clean

Miinukset: Parking

Plussat: I love the pool, schedules for pool, (since is a vacation time). food was excellent, and location just right there at the beach. Staff friendly and always make sure you have what you need. Kids friendly.

Miinukset: I did not find nothing that I did not like.

Plussat: Beds were super comfy. Pillows were wonderful.

Miinukset: Hard flooring was not as clean as it could have been. Feet got dirty. Floors were not vacuumed thoroughly.

Plussat: Excellent room upper level view was outstanding. All areas of hotel were clean. Staff very friendly and always ready to take care of our needs. Great buffet breakfast. Will definitely stay here again and will recommend to any coming to the area.

Miinukset: No complaints

Plussat: Everything!

Miinukset: We loved everything! It was so nice and clean, we had a great time!

Plussat: The beach and pool were nice. Room service great and was clean. Also, we had an issue with the pop machine taking money and not giving the pop, they let us get one downstaires for free. That was a big help. The front desk is really nice. If you have questions they are more than happy to help. Would love to come back. Also no smoking was a plus.

Miinukset: One of the workers was rude and me abd my boyfriend leave the hot tub because it was lightening, however a for about an hour a bunch of children were in the pool screaming so much we could we had to go out and see what was happening and it was lightening and nobody made them go in. Me and my boyfriend are 23 and 29yo. Parking 15$ a day sucks breakfast not great at all. Very dull flavor. The pool (both indoor and outdoor) are only 4ft deep on one side. Wish it wss deeper for the adults. Just know they take $50 as a holding fee for the bar and if the room is damaged (they didn't list it as a fee like parking on booking.com). My room wasn't damaged nor did we use the bar. So soon I should get my money back.

Plussat: Great environment, cleanliness, and good breakfast included

Plussat: The beach is beautiful and very clean up to date and location is close to everything

Miinukset: No breakfast for the price you pay

Plussat: Everything!!

Plussat: Everything

Miinukset: I didn’t I had a really nice stay

Plussat: The location and facilities

Miinukset: The price $351/night

Plussat: Everything

Miinukset: NA

Plussat: The location was outstanding with a wonderful view. The beds were really comfortable, even the sofa bed. The kitchen was well stocked with utensils. The pool was clean and big. Grill and grilling tools were great.

Miinukset: The dining area was a little cramped for six people. The elevator was a little slow but we were on vacation so we waited.

Plussat: Well worth your money

Plussat: The View of the beach from my room!

Miinukset: The check in was at 4pm and check out was at 10am but, overall I was happy and will go back and visit.

Plussat: Everything else was awesome one night get away with our kids before their baby brother is born ;-)

Miinukset: My card was charged more than quoted price

Plussat: It felt like home away from home.

Miinukset: Nothing it was nice.

Plussat: Beautiful villa, very clean and modern. Very friendly receptionist. View of the beach which is right on your doorstep. Loved it here, wish we had stayed longer

Miinukset: Nothing, all brilliant

Plussat: The place was immaculate. The view was absolutely gorgeous. There was a wonderful jetted tub in the unit and I enjoyed it tremendously!

Plussat: Everything

Plussat: I have found my home away from home!! Whenever I come to PCB this where I will be staying. There was a little mix up doing check in. However, the staff was so sweet. They gave my husband and I complimentary wine. The pool area was fantastic! I can’t wait to come back with the rest of my family!

Miinukset: The only con I can think of is that it is about 15min from Pier Park. However, I enjoyed the fact that it was away from the crowds!!

Plussat: I loved everything about my room

Miinukset: The only thing I was upset about were the ants in the trash can under the kitchen sink.

Plussat: I loved everything

Miinukset: Everything was wonderful

Plussat: I loved our villa. There was so much to do at the hotel while the beaches were closed to the public. The staff was super friendly. Everything was very clean, spacious, and had the comfort of home. I will definitely be staying here again.

Plussat: Clean rooms, open spaces, nice mattress on bed and food out, plenty of pools and lounge chairs.

Plussat: The rooms were big and well furnished, The staff was amazing and super friendly! Pool

Miinukset: Beds were extremely firm, couch bed was a lot nicer. it was a little hard to find since there were no signs at the guard gate.

Plussat: The property was clean spacious and had all the Amenities that we needed!! The pool and hot tub area was awesome !

Miinukset: Elevator was a little small and a little slow but wasn’t a big issue .

Plussat: I loved the activities planned out for the visitors and the friendly staff. Nice location close to everything!

Miinukset: Nothing

Plussat: Very nice property. Clean and friendly staff.

Miinukset: N/A

Plussat: The staff were very friendly, the cleanliness, the size, The property, the option to rent bikes. I did truly enjoy my stay hear with the acception of the upstairs guests but that is no fault of the properties.

Miinukset: People above us were super disturbing every morning. No luck of sleeping in which was upsetting as my husband worked 18 days straight, in the heat and although we didnt plan to sleep all day of course, atleast past 6 a.m. would have been nice. Sounded like they were shuffling patio furniture over and over again, talking loud ect. Think next time, ill request the top floor. Common scense and common courtesy is not so common for some people. I also did not like how we had so many taxes and a resort fee but had to pay for any activities with the acception of the pool and maybe watching movies in the theater (which we can watch at home).

Plussat: Very clean and nicely decorated. Staff was very pleasant. Breakfast was excellent.

Miinukset: $16 per day to park across the street did not make us happy. We’ve stayed at several properties in PCB and this is the only one we’ve ever had to pay for parking at.

Plussat: The view, the location and the staff was super nice

Miinukset: No complaints here

Plussat: Exceeded my expectations based on customer reviews. Room was very clean, free breakfast was great, staff was very friendly. it was a very nice place to spend a weekend away and we will go back.

Plussat: This is a wonderful hotel.

Plussat: It was clean.

Miinukset: I did not like that my rate was suppose to be around 179 a night on booking. com but when I got there it was around 289 a night. The mattress was very uncomfortable and my back hurt every day I was there because of it.

Plussat: The Hotel was beautiful and very clean ! It was right on the ocean the view was perfect!

Miinukset: The view from our balcony was gorgeous! The pool was great! I liked the bar in the Lobby with Big screen TV!

Miinukset: Needed a safe in the room

Plussat: Perfect location

Miinukset: everything was great

Plussat: The balcony and ocean view room

Plussat: Quiet clean location was great close to pier park Walmart all within walking distance

Miinukset: Bar only opened late in the day but yet we’re not allowed to bring own drinks to pool area or hot tub

Plussat: The comfort of my room.

Plussat: The gulf view was wonderful. The staff was very friendly and helpful.

Plussat: Location, access to beach attractions, amenities, staff. Cleanliness

Miinukset: having to leave

Miinukset: The parking.

Plussat: We loved that we were able to do anything there. The room was comfortable, spacious, and was a great stay for our money.

Miinukset: There wasn't anything that could have been better. It was all fantasti .

Plussat: Loved that the hotel was on the beach! The staff was very friendly and accommodating. Excellent value!!

Miinukset: Could use some updating but the hotel was kept in immaculate order!

Plussat: Location was spot on near everything convent to shops and restaurant and right across street from beach

Miinukset: Bed and pillows where not comfortable at all and when we booked, it showed us one picture and we thought we would be staying in and ended up across the street in another one...

Plussat: Clean friendly location perfect

Plussat: Nothing

Miinukset: Everything

Plussat: Everything about to apartment except the location

Miinukset: The location

Plussat: Was close to Beach and shops

Miinukset: Staff was not knowledgeable about anything! I asked about a coke machine said didn’t know if any on property?? Also I went to front Desk for an extra roll of toilet paper, you would have thought I asked for the Hope Diamond!! I was told I had received 2 rolls per toilet and to “go buy more myself”!! I was planning too but, the truth is we had a half roll than another, not 2 full rolls! Wouldn’t hurt to have a few extras up at front Desk for emergencies! Staff was rude would not stay at this location again!

Miinukset: The parking is extremely tight. Especially when you are in a full size 4 door truck.

Plussat: I liked everything with the room, pool, beach, parking garage and location

Miinukset: There was hardly any staff in the lobby. I am glad that there was when I arrived but during my stay they never issued a parking pass and when I would get a notice and go to the lobby, no one was there to help.

Plussat: Location

Miinukset: Parking a little tight.

Plussat: We liked that we received an umbrella and 2 chairs everyday at no additional charge.

Plussat: Everything

Miinukset: Everything

Plussat: Loved the parking deck. Never had to fight to find a park.

Miinukset: The guy where we booked our beach chairs was extremely rude.

Plussat: Perfect location and amazing view

Miinukset: Only thing I would change is hearing the door open and close outside of my room! It was the door going to Flip Flops I was in the 1st suite!

Plussat: Location

Miinukset: I booked an lake view appartment and they gave me an pool view one. We checked in at 7pm and my friends appartment was not available. The restaurant inside the hotel is not good at all and is very expensive.

Miinukset: Poor housekeeping. A lot of items like bathrobes, slippers, shower caps, cotton, listerine which shown on the hotel website, but actually you need to call and request for them. I called for the first time and waited for it, but they didnt send in immediately and I went out after 30 minutes, then after 3 hours i came back to my room, there weren't there so I called again and they got half of the items delivered and just for 1 bathrobe and 1 pair of slippers, my husband didnt get one, and i couldn't be bothered to call again as i didnt how long i needed to wait. We spent 4 nights there, 1st night they didn't clean our room, we had to call the reception at 6pm, they only came in to tidy up the room without providing new drinking waters and new hand towels and towels. 2nd day, the cleaner knocked on the door and i just finished shower and in my bathrobe, she offered if i wanted her to clean up right away or I could just take whatever short ( she didnt offer to come back later) so I asked her to come back in 1 hour, but then she didnt come back until 4 hours later (2.30pm) and just changed the towels and tidy up the bed for me, i was in the balcony while she was cleaning she actually only spent 10 minutes in the room. that morning we went to the beach and bathtube with sand, she didnt even clean that up, and forgot to provide water, towels and hand towel again. i had to quickily asked her after she left the room, I had the blanket changed due to the original one was too thick and too heavy, but they only give me a bare blanket without cover, the first night was late, so i was fine with it, then i asked the cleaner to put a cover on, but she insisted there wasn't a cover with that blanket (with the big label sticking out??), if i wanted cover then i could have the old heavy one. It took me 20 minutes to explain to her i would not sleep on a blanket without cover.

Plussat: This place feels like it is in it is on little world but it is not far from the main stretch of PCB. If you are with a significant other, walking to the bar on the water is quite a romantic stroll.

Plussat: Food was excellent no matter whether you were at the on site Tides restaurant or at the pool side bar. Staff were extremely nice and helpful. The bed was extremely clean and very comfortable. That is very important to me. The spa is fabulous!

Miinukset: Would like to see K-Cup coffee machines in the rooms. Gives folks a little more variety.

Plussat: Amenities were nice.

Miinukset: Shower overflowed

Plussat: Location and convenient store pcb

Miinukset: Need a new maintenance guy I'am a builder and there were some half a@# things done in the bathroom I am just saying for a 4 star everything is important

Plussat: Great views, comfortable bed.

Miinukset: Crowded bathroom. Door almost bumps toilet and makes entry awkward. Change to a barn door? Or pocket door?

Plussat: Location of hotel, private beach.

Miinukset: Bartender inside the hotel was very unfriendly. Hotel lost power for hours. Morning of 10/7/18

Plussat: On the final day of our stay there was no power in the building. Was told you are checking out anyway as though i hadnt paid for electricity the entire timr

Miinukset: Not being able to reach front desk

Plussat: We enjoyed the hotel as a whole

Miinukset: The resort view wasn’t as expected but still neck

Miinukset: Inconsistent or non-existent housekeeping. Ordered and confirmed our early morning airport transportation. Discovered at hotel departure time that desk attendant never placed request. Patio and stair lights not working thus unsafe.

Plussat: The bed was very comfortable.

Miinukset: The pillows had a unpleasant smell.

Plussat: Cleainess

Miinukset: It wouldve been nice to be right on the beach front but im just glad we were able to get a room.

Plussat: The location and the breakfast

Miinukset: The price was a little expensive for the room type

Plussat: Location Clean rooms Great Breakfast

Plussat: I like the staff. I love the hotel. They had a good breakfast and pool area

Miinukset: Everything was good. I had a great experience. I'll be back soon

Plussat: Very clean and comfortable

Miinukset: I accidentally booked a king bed but needed a double. Even though one was available I couldn’t change because I booked through booking.com. We worked it out but it would have been better for us to have had a double

Plussat: Room was very clean with comfy beds! We also used the pool during our stay, which was also nice and clean. Breakfast was really good for a hotel. Would definitely recommend this hotel!

Plussat: The staff were awesome. The hotel was very clean. The breakfast was delicious

Miinukset: The pool had tadpoles

Miinukset: I had two rooms. One room was infested with ants. The staff inadvertently left an industrial sized insect killing bottle in the hallway.

Plussat: Staff was very nice, best quality for the best price in town. The king room was the perfect set up. Everything was really clean. The bed was very comfortable as well. I was impressed with the shower as well.

Plussat: The breakfast is pretty good. I like the fact that the room had a fridge and microwave area. The shower was spacious and nice as well. The bed was very comfortable also. The staff members are nice.

Miinukset: My husband and I were concerned about the elevator because it was hesitant when moving from floor to floor. It also had an inspection expiration that expired this month. Hopefully they're getting it checked soon. We also feel as if the communication between the front desk and housekeeping can be better upon checkout. Despite the privacy sign, housekeeping opened our door trying to walk into our room twice. The second time they at least knocked first. However, had the latch not been on they would've come fully into the room. They came to the room after 8am and then after 9am. The second time we told them we were told check out is at 12 so that's when they can come back. We found out that the front desk told them we checked out even though we hadn't. So housekeeping came by a third time. Each time it was a different housekeeper/ staff member. By this time we were frustrated and went ahead and left. We were trying to rest as long as possible before our 6 hour drive back home. The mishap with communication caused us to feel rushed and uncomfortable.

Plussat: The staff was friendly

Miinukset: The breakfast wasn’t that great

Plussat: Hotel

Miinukset: Concierge gruop harassing you to take a 90min tuor While you are on your Anniversary.

Plussat: Beautiful view from the balcony, very spacious, clean bathroom and kitchen. Great for a group or having visitors. Easy access to beach. Skybar had great happy hour specials and the bartender was fun and friendly.

Miinukset: Operating hours for pool and pool bar (closed by 10pm)

Plussat: Everything else was fine

Miinukset: Too expensive

Plussat: It was absolutely beautiful. The location was perfect. It was clean, and the staff were amazing.

Plussat: Location

Miinukset: The room needs to be updated.

Plussat: Room was very nice. View of ocean. Kitchen in room was nice.

Miinukset: Light in hallway was out.

Plussat: The location was great as it was right on the beach. The room was nice with an excellent ocean view.

Miinukset: While checking in, the staff couldn't find my (confirmed) reservation. The desk staff were very polite but we weren't in the system. Then, to get our pool passes, we had to listen to the concierge staff try to persuade us into a free breakfast to hear about becoming owners of Wyndham properties. They weren't as friendly once they realized I was definitely not interested. The elevators were the worst. We had to wait too long for elevators in areas that had no air circulating or climate control. We were told at check-in to call the next day to request late check-out then were denied it.

Plussat: Definitely worth the price for the stay. The room was big and spacious for my family of 7 and had everything we could need! Very impressed!

Miinukset: Nothing

Plussat: We liked the room and the location.

Miinukset: There was no restaurant. We were badgered right from the front desk at check in to buy time a share. We explained that it was our 18th anniversary and we only had 2 days. Also at 11pm the staff ushered in at least 35 screaming kids to the pool area.

Plussat: The text to ask questions service came in really handy. Loved the type of room we had.

Miinukset: The layout was kinda confusing. Trying to get our car unloaded and trying to figure out which elevator to take to get to our room. And the water pressure was very low.

Plussat: The view

Miinukset: Elevator wasnt working that good

Miinukset: The elevators are the only thing you really need to address. Especially the one coming and going from the garage.

Plussat: I love the view n location

Plussat: The breakfast was great and the comfort of the hotel is amazing! Would definitely stay again!

Plussat: Location Staff Hospitality Price Convenience

Miinukset: Convenience of swimming pool.

Plussat: Close to the beach

Miinukset: Carpet on 3rd floor very worn

Plussat: We were given room keys of a dirty untidy room with bed not done, bathroom untidy etc. et, next room was shown to us with a wet carpet and water leaks from AC. Finally after waiting in the lobby at 6 pm we got to our room. In a corner with no view at all.

Miinukset: Only good thing was it's location and breakfast. I will never visit this hotel again and neither will recommend any one.

Plussat: The breakfast buffet! Very clean.

Plussat: Very average. Location is good and price was good compared to other hotels in the ads.

Plussat: Everything was so nice and clean.

Miinukset: Nothing

Plussat: loved this hotel very comfortable bed loved location nothing to complain about

Plussat: Staff were very friendly, more than enough towels and wash cloths in the room, super comfortable bed (king suite) and perfect location from the beach (6minute walk) and everything else.

Miinukset: Wish there was a jacuzzi (only in private rooms).

Plussat: Quiet very clean room & comfy bed.

Plussat: everything was very nice and clean. The staff was great and very helpful. Sukie the check clerk was great and friendly with a nice nice smile.

Miinukset: nothing and everything was on point for me and my family and kids had a very time as well and just keep up the the great work with your staff and I will come back soon for another stay.

Plussat: Being right on the beach and the kitchen allowed you the ability to cook your own meals and eat looking over the water

Plussat: Very comfortable...close to everything

Miinukset: No

Plussat: Staff was very friendly.

Miinukset: I thought is was the one on the beach

Plussat: Breakfast could have been better

Miinukset: the Breakfast

Plussat: Clean, spacious rooms. Excellent front desk service during check in.

Plussat: THE BREAKFAST WAS FINE,AND WE REALLY ENJOYED EVERY THING

Miinukset: I HAVE NO ISSUES AT ALL. THANKS A LOT

Miinukset: Everything was good

Plussat: The property is less than a mile from the beach and pier park shopping. The room was wonderful. The water was hot. The towels were fresh. The staff was amazing. The manager was awesome. She ensured that everything went well with my stay.

Miinukset: The property could include more activities for the patrons.

Plussat: Location was close to everything. It was clean and breakfast was great

Miinukset: Nothing. Hotel was great.

Plussat: Don’t go threw booking dot com

Miinukset: Over priced for the room

Plussat: The room exceeded my expectation in size. The bed and pillows were heavenly to sleep in/on.

Miinukset: Nothing.

Plussat: The breakfast had a lot to choose from

Miinukset: The check in and check out were horrible,,staff. were not helpful

Plussat: Clean comfortable beds

Miinukset: Price

Plussat: Comfort, clean and comfortable

Miinukset: Very well please

Plussat: The staff was very friendly & helpful

Miinukset: Immediately when walking into the room. There was an eye view of roaches crawling on the wall, as well as crawling in the sinks. It made me very uncomfortable and if i could’ve gotten my money back & went else were, honestly i would have

Plussat: It was close to the main strip and convenient.

Miinukset: It was rather dirty, there were stains on our pillows and the wallpaper was beginning to peel in the bathroom and theentire room smelled like sweat.

Plussat: Everything! The staff went out of their way to make sure I was well accommodated. I asked if they had Snickers in the vending machine and the lady said no. She went to the back and came back with her own Snickers that she wanted to give to me. I didn’t take it but I was so touched at her thoughtfulness. I love this place and will stay again next year!!

Plussat: It was nice for the money. Staff was nice. Love ice machines on every floor.

Miinukset: Had a lot of places needed paint

Plussat: Everything

Miinukset: Nothing

Plussat: The room was clean. You can tell the property is older over all, but it was clean and I never felt uncomfortable. Obviously we went for vacation so didn’t spend a ton of time in the room. We had breakfast one day which was also very reasonable. Would definitely stay again if I had to. Reasonable distance from everything.

Miinukset: Probably could use a face lift on the whole property but then I certain prices would go substantially so maybe not

Plussat: The staff were very helpful and friendly. The breakfast was good. Location, spot on.

Miinukset: Rooms need updating. Carpet needs cleaning, walls had chip paint and mild rust in the bathtub. If the rooms were updated the hotel would of been almost perfect.

Plussat: Nothing at all after this experience.

Miinukset: I didn't like it nor did I feel comfortable at all. The room had an odor, Mark's all over the walls, mold was in the shower wall & on the top of the ceiling in the bathroom. My room was connected to another room. I had to call the front desk twice the same night. Once at 12:30am & again at 3am to complain about the women in room 306. My room was 304. I would never book with this company again. That Sunday night I didn't get any sleep at all. I'm very disappointed with this hotel. I have pictures also.

Plussat: Very clean room and bathroom, the staff was very kind and helpful. The breakfast was delicious and the bed was super comfortable!!

Plussat: Good location, nice landscaping. Property is well maintained.

Miinukset: Can’t think of anything bad.

Plussat: Fast elevator for quick escape

Miinukset: I literally wasted 3 days of hard earned $$$. Paid $210/nt thinking I'd at least get a standard room. Not even space for a table. Walls were thin enough to hear what must've been an MMA match next door. The parking lot was dark & sketchy, so sketchy people were hanging out in it. No joke: a sting operation went down (my husband overheard the cops on the elevator). Breakfast was an absolute nightmare, like they stopped serving 45 MINUTES prior to end time, & so many people descended on the dining area that even the bread slices & oranges - all they provided - got snatched up. Enough ppl made a fuss that right at checkout time, they gave in & whipped up some rehydrated, reconstituted egg that smelled so much like turds, I couldn't choke it down.

Plussat: The Resort

Miinukset: Only 2 bedrooms are actually on the beach. No one bedroom the beach.

Plussat: Location

Miinukset: That our air unit went out. Froze completely solid. When I called the after hours, they told me the unit didn’t belong to them and booking.com would need to send someone. Which that’s NOT what the lady said at check in. They refused to send anyone out that night. Basically telling me it was cool enough out to open windows. I filled out a maintenance request and someone came the next morning. It stayed 88° in our unit. It was a miserable night. Then they told us there was nothing wrong with the unit and we should leave the doors to the balcony closed. We didn’t use the balcony at all because we are all terrified of heights. When we told them that, they began getting very rude. After they stopped by to “fix” it, it still remained 80° in our unit. Not too comfy.

Plussat: Didn’t like anything about it.

Miinukset: it had a funny smell inside the unit , the TVs are entirely too small , the unit was dirty . not worth $1700 dollars I feel like I got ripped off. I wouldn’t recommend nobody to come stay there.

Plussat: The condo was very clean and modern and had everything we needed. Was located close to everything. Both pools were a good size and not over crowded. The staff was very helpful and nice, they let my mom check in early since she arrived before us. I would definitely book here again.

Miinukset: When I booked the condo I was hoping to be right on the Gulf, we were not. Even tho the 2nd tower gives you a gulf view you also get a view of other condos and a noisy road. No fault to the company. Next time when I book I will ask to be on gulf side not gulf view. The elevators were terrible slow but it is a big condo so it was expected. You have to pay for parking which I didn’t understand it should come with the price of the condo.

Plussat: Beautiful property, beautiful beachfront view! Very pleased!

Plussat: There was feces, bugs and the room was nasty!

Miinukset: It was horribly managed! Complaints about how they respond to issues

Plussat: location was nice, condo was comfortable - the Tiki Bar and Live Music at night was fun

Miinukset: Parking was an issue - very tight parking spaces (if and when they were available) - if you came back to the property at a later hour then there were no parking spaces available Also, the lawn/ground maintenance folks were using their blowers early in the morning and it was hard to sleep in a bit with the noise

Plussat: The room was nice and clean on the first day, the hotel was close to the beach.

Miinukset: There were a lot of extras and stipulations added into a contract that was emailed to me after I competed my booking on kayak. There was no room service, despite paying a $260 cleaning fee, also the contract stipulated that we had to clean the room ourselves before we left it (even though we payed a $260 cleaning fee). The listing said beach front but unless you get a 2 bedroom condo or above you end up across the street from the beach. The front desk staff was slow and didn't seem to know what was going on. They have 2 front desks and you have to check in at the main one and pay for your room then check in at a second one and pay for a parking pass, check in was a mess. The front desk is only open a few hours a day (I think 4pm-8pm) if you try to check in outside of those hours you have to wait till the next day. The hotel issues all the guests a wristband that your expected to wear during your whole stay to use the facility's, the wrist bad is not removable so if you plan on having a nice dinner or dressing nicely know that your gonna have to have a bright red hospital style paper and plastic bracelet that advertises "grand panama resort" on your wrist wherever you go. They would have to do considerable changes for me to return.

Plussat: The location was great, just wish we could have seen fireworkers from our condo.. as for breakfast we didn't know I t was served.. We enjoy our stay and will return.

Miinukset: When payting for a parking space, it seems we had to use the alternated parking, which is kinda hard if you have a two month and four year old.. It might be a lot easier if people were assigned parking spaces with the room,, that way no one wouldn't steal other people spots...I but no matte what, We had a great time..

Plussat: It was on the beach

Miinukset: Never did any staff come and check on us and we never got any towels or anything threw out the whole week we were ther

Plussat: The pool was nice

Miinukset: I swore I paid for a beach front room. And got a gulf view room. I also picked a room that has a queen bed, full size bed, twin beds, bunk beds and a pull out sofa bed. We got a queen bed, 2 full beds and bunk beds. No twin size beds and no sofa bed. So we had to have one adult sleep on the couch. Also the waste disposal wouldn’t work and made the dishwasher back up. I called and they said they’d send maintenance to fix it. They never sent anyone. Had my husband call a couple hours later and they said they never got a call??? What! And they’d send someone the next day. The day we were leaving. We had to throw a lot of food away because the sink was gross and we couldn’t wash dishes. The room it self had dirty walls and food stuck to the walls in places. Trash under the bunk beds. We called to make a complaint and they hung up on us twice.

Plussat: I have stayed all over PCB this location has been the best. It is very peaceful and quite but also still close to grocery stores, restaurants, etc. The staff was a really good positive. Everyone was very friendly and helpful.

Miinukset: For the most part everything was clean but the building itself could definitely use some upgrades. Mainly the outer areas and the elevators really need some attention.

Plussat: The location was excellent.

Miinukset: It was old & could use an upgrade.

Plussat: Near the beach

Miinukset: The hotel is a little old and not as clean as expected. The stairwell, outside door to room. Also, the inside carpet, baseboards, windows etc. were not clean.

Plussat: Location is excellent

Miinukset: The jakuzzi was under renovation, but it was not mentioned on the booking page Entry lock on the door barely worked, we had to swipe card multiple times to enter the room

Plussat: Location

Miinukset: Can’t think of anything

Plussat: The view was perfect

Miinukset: Nothing

Plussat: The front office clerk when we checked in was amazing. I have not had that great of service at a hotel EVER! She should get a large raise. ☺️

Miinukset: It was a bit older than we expected and the bathroom area was tiny but over all it was a great place to stay. I couldn’t believe how great the view was.

Plussat: The access to the beach was awesome!

Miinukset: Parking-the lot filled up quickly and we had to park across the street.

Plussat: Location quiet and friendly staff

Plussat: Staff and location were fantastic.

Miinukset: The property needs updating, drastically. Everything from linens to paint were WAY past their time.

Miinukset: The bathroom to small n no restaurant close

Plussat: Nothing could beat the location and the views! Right on Panama City Beach. The beds were comfortable, the rooms were a good really fairly large, and the balcony was wonderful. The staff were incredible!

Miinukset: The only thing that could possibly come down in the negative, and these really didn’t interfere with our comfort or enjoyment, were a few cosmetic things. There was some peeling paint on the concrete walkways and the windows were a little sticky to slide. But like I said, this in no way interferes with our enjoyment of our stay.