AC Hotel by Marriott Panama City

The cleanliness of the hotel, the layout and design, staff friendliness and helpful, tour guide, the food, the location

The lighting could be brighter in the rooms, to add tissue boxes in bathroom and body lotion

Super nice staff, pool on the rooftop offers nice views of the city. Bed was comfy, nice bar in the lobby.

Everything!

Nothing

The properties amenities were impeccable. The rooftop pool was more then one could ever ask, overlooking all of panama. Don’t be fooled by photos or reviews the pool is massive and every time (which was every day) there was no one but myself and partner up there.

Cross training across all employees who work front of house should be applied. It was a blend of really good costumer service to really bad costumer service. One incident would be the deposit required for our stay which surpassed the actual charge of the booking. I let it slide for a few days, once I brought it to one of the ladies attention I was greeted with a mouthful of attitude and a condescending tone. Something to look into.

It was in the central area of everything