Panglao hotellit lähellä Alona Beach

Plussat: Allas-alueista, aamupalasta, viihtyisä kaikin puolin

Miinukset: Minibaari tyhjä, tämän luokan hotellissa luulisi olevan täytettynä

Plussat: I love the cleanliness of the room, so comfortable to stay, so relaxing.

Miinukset: There was a smell in the hallway.

Plussat: Beachfront,lots of pools,clean

Plussat: The facilities, the staff who were so attentive yet not overpowering, the food and the rooms were first rate

Miinukset: Get rid of the vendors off the beach front. Annoying to have people try and sell jewellery every ten minutes

Plussat: The whole experience to the resort was awesome. We've been there twice, awesome!

Plussat: Beach

Miinukset: staff was unprofessional and made excuses for everything

Plussat: Wow. This property was stunning. From arrival we felt like we were in paradise. Welcome drinks were a nice touch. Beautiful pools, gardens & fountains everywhere you look. The staff were exceptional, the most polite & friendly people. Staff members were ready to assist at all times. Beautiful corals & reefs available for snorkelling right out front of the resort. The breakfast was phenomenal. The spa was exceptional the massage was fantastic & made for a romantic time for myself & my partner. Happy hour at the beach bar had an awesome atmosphere with good music. Our room was cleaned each morning at an ideal time, the air conditioner in the room worked extremely well. We travelled in November, we were told the resort of fully booked however felt there were a comfortable amount of people within the resort. Pools were not overcrowded, plenty of space to yourself.

Miinukset: I didn't appreciate the emphasis placed on payment terms. We booked months ahead & paid for the room in full as per payment terms. The same card is required to be presented on check in. If its not... The full price of the room is charged again & returned within 3 weeks. This seems absurd when booking confirmation and ID could be presented instead. We had to specifically pack the card required & ensure we had it with us to avoid this situation. Travelling internationally we don't use anything but travel cards. The refundable deposit was also very expensive. Would have been handy to have paddle boards & clear plastic kayaks available for hire with the resort. We found a place further down the beach to hire from on our last morning which was a bit disappointing. No fault of the resort itself but scalpers on the beach trying to get you to pay for tours, sun glasses, pearls, jet skiing & parasailing were very persistent. Although they weren't allowed in the resort they would still hassle you from behind the rope. More variety is required at each of the different pool bars & restaurants on site. They all had similar food & drink which became boring after a while. There is a lot of construction happening at the back of the resort it looks to be an extension, which could be concerning. More guests sharing the same facilities would make the place feel extremely crowed.

Plussat: Swimming pool

Miinukset: None

Plussat: The pool villa was amazing. Definitely would stay in same place again. Awesome accomodations.

Miinukset: Nothing.

Plussat: Very nice facilities and excellent service

Miinukset: Very Busy Could not get early checkin after traveling 24 hours from the United States

Plussat: Such a beautiful resort! Clean and very comfortable bedrooms. Very affordable price staff are and services are magnificent and very accommodating. I would recommend to my friends and will definitely come back and stay.

Miinukset: None

Plussat: Henann excels because of its people - they are just the best in hospitality ever experienced. They are such an asset to Henann. 2 days in and the heck-in receptionist is still shouting, by name, after my 6-year-old to ask if he is having fun (as an example). The location is incredible on Alona Beach, especially if you are flying into the new International Airport - 1t5 minutes away. The food is good.

Miinukset: This trip the check-in was bad. 8 staff on check-out, 2 on check-in. Surely that's where you have more as that is your first experience. Our check-in was 1530, so beyond the hotel's stated times. They do not have a system that recognises return guests like their neighbours do on the Island, such as Bellevue. Little touches make a VERY big difference to the guest experience.

Plussat: Clean, spacious, friendly and helpful staff, great air conditioning.

Miinukset: Woken up every night due to loud speaker from main strip.

Plussat: Excellent value.

Miinukset: Very good value. Easy walk to beach, shops, restaurants, & bars. Not a lot of frills, but very good WiFi. Very clean. Built & run by a friendly German expat. House rules are written in German & English.

Plussat: The location was great as was the value. As many others have said, it’s a place to lay your head after a long day. The staff was also super friendly.

Miinukset: The bed was not comfortable at all. Flimsy mattress that could definitely use replacing.

Miinukset: Where do I start? Let’s start from the day we checked in. There were 3 receptionists at the counter and only a couple in front of us checking in. But none of front desk staff acknowledged their next customers have been waiting for quite sometime. My first impression was Inefficient and lack of customer service which put me right off for as a 5 star resort hotel. After checked in we were told room is not ready yet, it was 2 pm, okay we just had to find our way to kill the time. After we got to our room there was a black out and there was a problem with the toilet, which took a long time to refill the tank. I called front desk to report the issue. And I was told it’s due to the black out hence the water is not pumping. Few hours later, the problem is still remaining so I called front desk again. They said they will send someone right away, it was half an hour later. They took out the part from toilet tank and cleaned it and put it back, viola, magic happened the water tank fills up water very quickly. That was just the first day. We went to bridge bar for dinner. We asked the staff about the campaign “3 cocktails for PHP 499” which we saw on TV screens near the lift and at the restaurant where we were at, but the staff told us “sorry that’s an old offer” then left. Firstly, I was stunned by the attitude and the answer though they might honour what is advertised. But no such service at a 5 star hotel at all. On the same day our room wasn’t made. So I informed housekeeping at 5 pm so they can send someone over. After dinner from bridge bar, it was past 7 but the room still hasn’t been made. So I called again and asked why it took so long? But, the lady on the phone just said sorry and hung up on me. That was the last straw. I have never written such a long review. Though management should be aware of how their staff treating customers. We have stayed there for 4 nights, the room charges was quite dear, but the service we received far off from the money we paid.

Plussat: Room are specious.!!!!balcony is okay.

Miinukset: Upon check in wasn't inform that the room they gave me is near the construction and very noisy . The view was nice but no one can Sleep in that room because the construction start at 8am and finish by 7pm am not there to wake up by a noise . Then went down stairs to reception so they can change my room by the time was about to go to the beach. I've spent all my afternoon waiting to find a room, they take to another room which its not sunny dark room on the ground floor when you can hear all the guest by the pool I told them am not happy about the service if cant find a room i would like to reclaim my refund and go to another hotel I checked in by 1400 got finally my room by 1650 wich already was too late to go to the beach . In the breakfast no fresh juice which it shame for a 4 star hotel in Asia. The fresh juice is chargeable and milk and coffee is from the coffe machine. When I asked the waitress to male the milk hot she told me its hot I told her that not hot that s medium I wanted hot pls she told me that she has to charge me to make it hot I was shocked. As solo traveler around the world its my 1st time I experience that if i want a hot milk they have to charge me almost 4 usd #200 pesos. Funny .When I gave her my coffee mug to make for me the milk without washing still the rest of coffee left in the mag and she poor the milk in it . Was horrible. I've never stay in hostel in my life but i don't think they do this . Hotel doesn't have access to the beach. There is a van taking you every hour which not mentioning in the description of the hotel (about the direct access to the beach).breakfast is mainly Asian food . Fruits only 3 choices:yellow watermelon banana and pinaple.

Plussat: Paikat ovat todella siistit ja henkilökunta erittäin ystävällistä ja avuliasta. Hotellihuoneeseen saa juomavettä pyytämällä ihan rajattomasti ja sitä tuossa helteessä tarvitaan! Sängyt on todella hyvät. Aamiainen on runsas.

Miinukset: Meren rannassa ei hotellin alueella päässyt oikein uimaan, ranta on kovin kivikkoinen. Tyynyt olisi saanut olla minun makuuni jämäkämmät.

Plussat: Great pool. Excellent room. Good restauramt and pool staff. Room was great value for the price. Well maintained grounds.

Miinukset: As always in Philippines, staff could be more responsive to guest's needs. Check out was unnecessay long.

Plussat: Siisti ja hyvin hoidettu Resort.

Miinukset: Sivussa palveluista, ravintoloista ja sukelluskeskuksista. Jos Villa ei ole rannalla, niin näkymä on huono. Käytännössä katsot seuraavan talon seinää. Jos haluat polttaa esim. sikarin tai tupakkaa, niin sinun pitää mennä vastaanottoalueen lähelle tupakointipaikalle. Melko kolkko paikka. Hinta/laatu ei kohtaa.

Plussat: Brand new hotel - nice rooms and facilities

Miinukset: The pool is in a bad position: after 3 PM comes the shade of the main building!

Plussat: Breakfast is good, the room and the bed are comfy, service is good, staff is available

Miinukset: Too touristique place for me. This is a huge resort so if you want to relax and chill this is not the best place to be

Plussat: The staff were always very friendly and it was lovely to receive complementary snacks, drinks, cake as well as transport to the local area as a bonus for staying in the villa. The villa is definitely spacious and comfortable for a long stay and in a quiet spot in the resort to make it feel very exclusive, which is further enhanced by the villa only pools which surround the villas which were never too busy.

Miinukset: The beach/ rocky shore is not a highlight. The buffet whilst adequate could be expanded. Due to the location, you may find the resort is a little secluded and away from Alona beach, nightlife and eateries.

Plussat: The staff was good. The food was also good. Nice place to rest. Big swimming pool. There were also a shuttle to Alona Beach.

Miinukset: Not always always possible to swim in the sea. It's not a sand beach. Not easy to walk into the sea.

Plussat: the facility is ridiculously amazing and beautiful! over all the experience is good. we enjoyed the water activities and the pool! The staff were friendly and very polite. Kudos to jawshell for helping me out with the birthday cake and song surprise for my loveone!

Miinukset: Checking in is hardwork, we had to wiat almost an hour and bathroon needs maitenance as w ethink it is clogged when we checked in the room there is still residue of waste on the toilet bowl and we had to call someone to clean it up they were able to clean it but after few minutes when we checked again it has waste residue on it again we think the flush mechanism is faulty.

Plussat: the entire property is worth a try.

Miinukset: no shoreline/beach area for beginners or for those who are not expert swimmers.

Plussat: The staff was so friendly and helpful. Always ready to call a tricycle for us or help us with logistics of getting around.

Miinukset: The bathroom was a little shabby but was cleaned well. The breakfast wasn't what we are used to but I was glad that it was included and nicely presented. Try the Gnocchi with Pomodoro sauce for dinner, that is so delicious!

Plussat: Very close to Alona beach. Walking was easy and easy access to tricycles to get to town.

Miinukset: 1. Our aircon wasn't working. We mentioned it after the first night. It wasn't fixed. We mentioned it again after the second night. It wasn't fixed again however they did move us to another room. Hassel of packing and repacking but it was a room upgrade. Awesome...or so we thought. One night in that room and we were advised the aircon had been fixed and we had to move back to our original room. We did get a free dinner for the inconvenience but personally I would have just stayed put if they had said it would be fixed in one day. Overall... disappointed more with lack of communication. 2. Personally...I don't like a pool you can't see the bottom of. :-( We never used it. 3. Very little area which catches the sun so not really a resort to lounge in.

Plussat: Very nice rooms The kitchen is excellent Very friendly staff

Plussat: The place is quiet, and easy to go to Along beach.

Miinukset: The closet is old. When closing and opening it makes annoying noise. The faucet is not easy to turn on and off.

Plussat: Nearby dive shop

Miinukset: No shampoos and bath

Plussat: The resort is close to the beach (a short walk from Alona beach), but far enough from the messy and overcrowded Alona Beach Road that hosts many resorts/hotels, restaurants and shops. If you want peace and tranquillity, Vanilla sky is the right place to stay. The structure itself is small but cosy: It comprises 12 rooms that overlook the swimming pool, and a big open space used as reception and dining hall. Rooms are big, well lit and clean. It was a pleasant surprise to find towels and bed linen smelling fresh and clean - it made us feel at home. Internet connection is very good too - we didn't have any problems connecting to the WiFi during our stay. Staff are courteous and professional - smiles are never a problem here :) Food is excellent and we advise trying their homemade burrata (mozzarella), yogurt, pizza (cooked in wood fire oven) and ravioli. The menu includes many Italian dishes which were executed excellently using quality ingredients. Overall, we are highly satisfied with our stay at Vanilla Sky and would love to go back there again. Our rate: 10/10.

Miinukset: Nothing related to the resort and its services. However, visitors/guests should know that neighbours own roosters that go off frequently at night and might wake you up. This is a widespread issue in the Philippines as cock fighting is one of the major pastime in the country. If you suffer from light sleep, do yourself a favour: bring earplugs :)

Plussat: Great location just next to Prama diving school Pool view is beautiful and the room deco is clean and pretty Restaurant provides good food and staff is nice

Plussat: Beautiful pool, very nice comfortable room. Friendly staff and a short walk to the beach. Great location.

Plussat: The location is along the road. Easy to transport. Staff is courteous and prompt. If you are looking for a relaxing place to stay, this place is great. But if you are looking for entertainment, then you need to find a another place. Overall, my kids loved the stay

Miinukset: Doesn't have a kiddie pool. Then if you need to go to the alona beach, It is quite far. The room's are not updated

Plussat: Value for money. Accommodating staff. Good location. Walking distance to Henann Resort and Alona Beach. Highly recommended.

Miinukset: None.

Plussat: Can't fault the staff. Happy, helpful and always smiling. They are a credit to the business.

Miinukset: Desalinated water. While I understand and support the need to conserve water and look for better ways to use it, there could have been signs acknowledging it's use in the hotel. Noisy box air conditioners make it hard to get much rest.

Plussat: Location, price, pool

Miinukset: Room was facing noisy street

Plussat: Just a walking distance to Alona Beach and best shops. The staff were extra accommodating and very responsive to our needs and requests. The room was very clean and smells good. Check in and out were fast and smooth.

Miinukset: I can’t think of anything that would not make me like the property. One thing,I had lots of mosquito bites whilst on the reclining chair near the swimming pool which I believe cannot be controlled by the management.

Plussat: While not a luxury hotel by any standards, the value for money was outstanding. I can't quite believe the level of facilities for the money we paid. The pool and gym were both better than some far more expensive hotels, and the poolside massages were an added bonus. The staff were also really friendly and the room was clean. Would definitely recommend.

Miinukset: The bathrooms are a little dated and the beds are not the most comfortable but neither were a big issue for a few days' stay, and for the price they were still very good.

Plussat: The staff here are excellent! They really do go out of their way to help you. The location is good a short walk to Alona Beach. The food in the Restaurant is good quality. Cable channels on the TV. Decent wi fi signal inside the room. This is my 3rd stay here. I really like it and I will be back again. A very comfy large bed.

Miinukset: My room was close to the pool and in the evening children are playing in the pool so it can get very noisy but the pool does close at 10.00 pm.

Plussat: Very good location, right in the middle of Alona Kew beach strip and its very quiet in the rooms.

Plussat: Nice place - right on the beach. Clothes drying rack outside the room was really useful.

Miinukset: The rooms are a little dark due to the trees being really close to the windows.

Plussat: The mini refrigerator, view from the balcony outside room 1. The close location right on Alona Beach. The food is good and they have quite a variety to choose from. The staff was all very nice and helpful. They offer good tours from the office, there.

Miinukset: Small improvement would be to have an electric kettle in the room. Also laundry service might be a bit convenient, but not the end of the world without it as plenty of places on the beach have laundry service.

Plussat: The location was beautiful!