Coypel

Comfortable, peaceful. Good location.

My family and I highly disappointed and perturbed that of our monies were stolen out of the safe in our room. When we reported it to the receptionist on duty, she became very defensive and thought we were accusing her, which we were not. We reported it to the Director, who certainly did not handle it the proper way, I. E. Call in the staff member who was on duty at the time. My husband, twice, had a problem with unlocking the safe and the receptionist who did our check in, twice assisted in opening up the safe. We had done a full breakdown of our monies just the day before and it was recorded. The bathroom and shower cubicle small. Limited movement space. Lifts small too. This hotel seems to have a high staff turnover. It was the first day of duty for the staff member on duty, when we checked out, The night staff, a lovely gentleman, Abdulkarim been working there for only two weeks and the defensive receptionist been there 8 months only. We are still very distraught about the loss of our monies in the 'safety' of the room. Our hard earned cash. Will definitely not stay there again neither recommend it.