Goldhotel

Sijainti ok

Ahdas huone, tosi niukka ja yksipuolinen aamiainen, osa henkilökunnasta melko tylyjä.

The location

The fact that it was not very clean and the bed was realy not comftable. Also we could hear everything from outside because the windows were not isolated

It’s very bad experience which I had! When I book the hotel they charge me amount of 58 Euro (for one night) when I reach the hotel reception old men he ask me to pay full amount, I try to explain about charge but he doesn’t wanna listen and keep saying we don’t charge you. To prove that I showed him SMS from the bank which is charged. He said agin we don’t charge why do you think I will lie to you?! And he was very rude! I was so tired after flight so I paid again full amount then he asked me to prove that and show him the amount of charge on currency of Euro so I showed him again he said not and he told me if you want I will return your money and leave the hotel!! Which is totally wrong and rude from he’s side as I’m customer and I’m just asking my right even it’s one Euro! Personal who is working there! So other day there was other person he’s name is Pascal so he was polite and explain that they charge me to prove booking and told me that he will refund the money after I make check out so the day checking out he VOID the money to my card but still I didn’t receive it back it’s more than 13 days!

Personal who is working there! There is no lift , rooms are smelling very bad!