Sofitel Paris Baltimore Tour Eiffel

Interior design is nice, location is perfect and breakfast stuff and employees at bar were really nice.

Bed wasn’t good in room 411. We were without a electricity in both rooms whole morning, noone told us about the problems and because of them we were late on business meeting. Many stuff doesn’t speak english, it was hard to communicate in urgent situations. Second day someone was fighting at the hallway, and they woke up us at 6:30 in the morning. We informed reception but someone came to calm the down 3 hours later. Third morning someone was pushing doors so loud from 8 in the morning, we felt like there were problems in the part where our rooms were, but noone came to deal with it. At room 411 something smell terrible two days in a row, like bad instalations in the toilet and last morning smell was different, similar as cigarete smoke. At room 412 wasn’t water in the toilet one night, smell in room 411 and water shortage in room 412 were connected. When the smell was gone, the water disappeared . For a 5* hotel, we are fully dissapoitned.