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Plussat: The entire atmostphire is elegance and relaxed

Miinukset: Nothing

Plussat: Loved the location and the decorations. The staff where friendly and helpful

Miinukset: I was not satisfied with the room I got (first floor and no view) other than this, I liked it

Plussat: Hotel Plaza Athenee (HPA) is the definition of superlative luxury. As an American in Paris, to be welcomed into The HPA is, in a profound sense, to be welcomed into the heart of France . . . into Parisian luxury. I must, in truth, admit that I am a person of exacting standards (my professional life requires such standards). Thus, for me to state highly complimentary remarks about a hotel amounts to deeply resonant truth. And too, I am deeply aware that the world contains people who have great means and those who have little or no means. Given this as background, my fervent wish is that all persons could experience the luxurious delight of The Hotel Plaza Athenee.

Plussat: I was in Paris for my birthday and staying at the Shangri-la made it for me! Everything about this place is amazing - top service, views, food, drinks and atmosphere. You simply can't fault the place. I also fell in love with the way the hotel smelled

Plussat: The greatest hotel breakfast buffet in existence. Eclectic retro design by Philippe Starck. Giant bathrooms. Cool tv in mirror with ability to aitply your device. Stunning linen sheets. Delicious Cafe Lait in tall insulated glasses. Lovely staff. The indoor pool is gorgeous with water bike and supplied goggles and flippers.

Miinukset: The wifi was very slow and would sometimes not work at all. Our last day they reset it on our floor and it worked better but only slightly. Room service and restaurant were so expensive (breakfast was included but is 68 euro if not) that it was ridiculous. 33 euro for a caeser salad for example. 18 euro for French fries. It is two blocks from Etoile 1 metro but the area was very quiet with few stores unless you went over to the Champs. You need to travel a ways to get to less name brand shopping or boutiques. But all easy by a metro or usually two. Can't do much about that but thought I should mention. But none of these things would stop me from returning. It was a terrific hotel.

Plussat: This hotel was fabulous at every level. The location is perfect. The staff was friendly and accommodating. I had to get a couple documents scanned for work and they happily helped with that. And my teenager loved the WiFi. I highly recommend this hotel.

Miinukset: I have nothing negative to say about this hotel. It was fabulous at every level.

Plussat: Hotel is at a good location, near to several attractions and easy access to subway.

Miinukset: Although hotel is listed as 5 star, with poor service, tiny rooms, no amenities this hotel doesn't even qualifies a 2 star. So weird with separate toilet and shower. It was our worst experience staying here, and I will not recommend it to anyone. Beware!

Plussat: Location

Miinukset: Room is very small and should not have been considered a 5 Star hotel. 4 at best. Bathroom was tiny and barely usable to shower in. Reminded me of a cruise ship room, very small and compact.

Plussat: Location - it was by the Champs. Just one block away so it was not loud. Close to everything. Hotel was very clean and spacious.

Miinukset: Reception could have been friendlier, but were very professional.

Plussat: Location was phenomenal!

Miinukset: Upon check-in, we were told breakfast was included. We did not necessarily want to eat there, but free is free. When we got the bill at checkout, we were charged 30 euros per person and they would not remove it!

Plussat: We got a nice bright room with French windows, clean renovated bathroom. Metro right next to the hotel that takes you everywhere you need to go. Perfect location to get everywhere. Breakfast buffet was great as well.

Miinukset: Decor was dated, was not fond of the curtain hanging from the back of our headboard.

Plussat: I only liked the location. This hotel is not really 5 stars by any standard. The rooms are very small and outdated. i stayed in room 314 that is the size of a closet!

Miinukset: The rooms and bathrooms are small and outdated. the lobby is old and outdated. overall a 3 star hotel as maximum.

Plussat: Staff fabulous.

Plussat: Location was good and staff was friendly.

Miinukset: This is not. I repeat not a 5 Star Hotel. If this is a 5 star, the hotels in Las Vegas would be 100 stars.

Plussat: location

Miinukset: small room size

Plussat: room upgrade and breakfast

Plussat: wonderful staff and warm rooms!

Miinukset: Paying for wifi in a 5star European hotel is over the top, but so is 9 morning coffee to your room.

Plussat: Lobby beautiful, great rooms, staff very helpful and accommodating, food and drinks excellent. Exquisitely updated and decorated. Excellent value for the money. Would recommend without hesitation.. .

Plussat: Comfortable room , wifi ok , toilets were clean

Miinukset: The staff was very rude . When I requested a half an hour delay in check out time , they threatened to barge in the room exactly at 12.00 . I had to tell them , if they like I can walk in underpants in the lobby and dress up there !!!! Very impolite and rude for a four star hotel . Never choose this hotel , whatever the good review might say....

Plussat: Very clean and modern hotel with above average room size for Paris. A block away from the Eiffel Tower!

Plussat: Location was near the Eiffel tower and public transportation. Restaurants nearby.

Miinukset: Rooms did not have any drawer storage for clothes, There was room for 2 night stands yet there was only one. Paint color in rooms and hall was depressive,

Miinukset: Staff was rude and unaccommodating. Rooms were not available at the checkin time and staff repeatedly instructed patrons to come back every hour which ruined a day of travel. Wouldn't recommend for vacation travelers.

Plussat: Good location and good restaurant.

Miinukset: Staff not very friendly. Try to call bell hop in morning of our departure no answer had to carry our own luggage down. Bathroom shower was full of mold very nasty try to change room Hotel was 100% booked or so we were told. We booked to have room with Eiffel Tower but instead got room on first floor with no view. Two guests arrived after us got much better rooms. Only difference we booked thru Expedia and other guests booked directly with Hotel.

Plussat: Great location, very close to Champs Elysee.

Miinukset: We came back to our room with our suitcases and baggages rummaged through. Ultimately, nothing seems to have gone missing with the exception of $20. General manager was unhelpful in resolving the issue - he supposedly conducted an interview of his staff and checked key logs, but no accommodations were offered to make us feel at ease or to help recover our losses.