Park City hotellia

Plussat: We are vegan and they are always extremely accommodating. Food is always top-notch. We've stayed here several times and it feels like visiting old friends. Chris and Russ are great!

Miinukset: Needs chairs for the top floor balcony.

Plussat: Chris is a fabulous chef! Her breakfasts were wonderful, and she is delightful!

Miinukset: Bed was hard and room seemed a bit tired. It had e everything we needed, but furnishings need updated. Parking, entrance and egress is challenging.

Plussat: Host was great. Food was great. Location was great. Room was good.

Miinukset: N/A

Plussat: Russ and Chris were the perfect host. We had an incredible experience this trip! Thanks

Plussat: Very charming Bed & Breakfast. The room was decorated warmly and the fireplace was a nice touch. The dining room/reception area was beautiful. Our host was excellent and we had a delicious breakfast there in the morning.

Plussat: Our room was very clean. There was a delicious breakfast in the morning.

Miinukset: We could hear or neighbors next door and above us. The walls seemed a bit thin.

Plussat: The location was outstanding...The owners were very hospital and friendly...the breakfasts were terrific

Miinukset: The parking lot was a little awkward til you got the hang of it.

Plussat: Chris and Russel run an amazing, quaint, and romantic bed and breakfast in the heart of Park City, UT. The Torchlight Inn is a four story converted home with breathtaking views offered from every balcony. The top deck offers a quiet getaway spot equipped with lounge chairs, a fireplace, and a hot tub. Start every morning off with the complimentary gourmet made-to-order breakfast cooked up by Chris and then take the five minute walk to explore main street, or the five minute drive to all the major area ski resorts. My wife and I had an amazing stay and will definitely be returning for another visit.

Plussat: Stein is one of the finest hotels in the world. The staff stands by their word to give excellent service and in our case any slight inconvenience was made up for with exceptional service and we will always go back for that reason.

Plussat: Very clean and quiet. Had everything we needed. Great staff.

Miinukset: Not a thing.

Plussat: Beautiful location and mountain lodge. Our king room had a lovely view over the valley and private hot tub. The well-trained staff was incredibly warm and friendly, yet professional. Great Sunday brunch buffet. We really enjoyed our stay.

Miinukset: Like everything about SEL!

Plussat: Loved our stay. Room was beautiful and the kids were welcomed!

Plussat: Great beauty/location

Miinukset: TV service not working. They couldn’t find our booking reservation on check-in, quite an initial hassle. They did upgrade our room which was nice.

Plussat: Service, view, room

Plussat: The location is amazing. The hotel itself, though rather borking in decor is nice.

Miinukset: Management is terrible. Staff is undertrained. They smile a lot and are super friendly, but that doesn’t compensate for terrible shortcomings. Here are a couple of examples of how my 4 days trip was: - when reserving the property I was misinformed as to the status of the hotel. They are listed as “ski in-out” and I asked about this while on the phone with them discussing details of my booking. I was told yes. Where as this service is not available now, only later in December and the reservations specialist did not inform me that right now we would have to take a 10 minute shuttle to another resort to ski. Neither is this information available on their website. - also when making reservations I extensively inquired about their dining as my daughter and I are gluten and lactose intolerant. One of the reasons i picked this hotel was the japanese restaurant as that cuisine has quite a few options for us. Again the specialist on the phone failed to mention during that whole conversation that this restaurant opens 2 weeks after we leave as it is seasonal. - we rented a 3 bedroom residence at the cost of nearly 8k for 4 nights. Though the hotel is listed as dog friendly, they did not let me bring my dog as this residence doesn’t allow it (which by the way there is no information on this on booking.com, that the residences are privately owned and that there can be variation in rules). Once I arrived, what was very confusing is that they asked me if I brought the dog cos my booking was listed as with the dog. I was disappointed and confused as I left her at home because they said on the phone I would have to get a different residence at plus 2200 for the 4 days plus 400 cleaning fee. Which to me was a deal breaker. - the concierge are ones of the least accommodating I have come across. You need skiing school and passes - do it yourself, we don’t want liability (oh and i had to ask and wait 1 hour to get a simple email with a link to the school website).

Plussat: This place is heaven for family vacations. The hotel staff is thoughtful, the amenities are out of this world (archery! bowling! kid's camps! s'mores!), and the pool is perfect for making new friends.

Plussat: Amazing property, fantastic location. Room extremely up scale down to the smallest details. Truly a luxury resort. One of our favourite getaways!!!!

Plussat: Wonderful grounds and patios, fire pits. Helpful staff. Thank you, Elizabeth! Loved the natural feeling in the mountains, gorgeous views. Tasteful, classic decor, so clean. Bathrooms were luxurious. All rooms were comfortable and up to date, well maintained. Fabulous oil paintings.

Miinukset: Awful sales person in gift shop, the only unfriendly employee we encountered. Our transaction went through, approved, and signed, but she kept arguing that it didn't go through, and demanded our card again to resubmit it. Manager heard her, and pointed out it was only the printer that needed resetting to print our receipt, transaction was fine. Manager apologized, sales person did not. So very RUDE...

Plussat: Staff was courteous and helpful. Good location and was a decent value for the cost.

Miinukset: I was given a room with a view of the parking lot. There was no food available at the hotel at all. The maid service was extremely late.

Plussat: the room was comfortable except the missing table, the breakfast was good and generous and the general location was very good, my daughter loved the swimming pool,

Miinukset: the room for 4 people did not have a table!, only one armchair and 2 beds and a tray placed on the bed , unacceptable , they were nice and brought us a plastic table and 3 chairs at our request, but that shouldn't happened

Plussat: Staff members were wonderfully friendly and helpful. But I don't remember any names. The gas fireplaces, hot tub, beds & laundry were especially nice. We liked the peppermint patties. Thank you.

Miinukset: Maybe quieter fans on the gas fireplaces. And we had some trouble keeping all of our outlets working. We called & they said to turn on certain wall switches.

Plussat: Rooms were clean and spacious. The pool is heated so swimming at night was enjoyable. The bed was very comfortable. Our room had a small kitchenette for simple food preparation. The Park City municipal golf course is right next door. We also loved the spa soaps and lotions in our room. Awesome staff!

Miinukset: I ended up paying $30 for a salad for lunch at poolside. I was upcharged for chicken, delivery, and a set gratuity.

Plussat: Location, nearby bike trails, hot tub, décor and furnishings and the view.

Miinukset: Follow-up on requests for minor items like coffee and tea seemed slow. Each request took at least 30 min or more. Also, the gas fire places provided just enough flame to create a little ambiance, nothing more.

Plussat: Stunning!

Miinukset: Scenic and private

Miinukset: Room was too warm and unit did not work properly

Plussat: This hotel is wonderful. First class service (and this comes from a regular Ritz Carlton stayer). My husband and I are both platinum and used to attentive staff - this property and it’s staff go beyond. They always had our skis and warmed boots waiting for us and greeted us with a smile. Highly recommend!

Miinukset: N/A

Plussat: Loved our stay! This hotel was small and relaxing! We absolutely loved our stay. We actually booked the presidential suite for Labor Day weekend because we liked it so much.

Miinukset: Nothing, it was great. Would be nice if they had a shuttle to Main street.

Plussat: The staff was super friendly, attentive and of course respectful. They had fresh fruit and water in the room, it was perfect we didn't have to worry about packing or buying water bottles. The breakfast was a highlight! Without a doubt better than going out to a restaurant.

Miinukset: Nothing I didn't like

Plussat: The breakfast was excellent and happy hour was always wonderful.. Loved the sweets at bedtime......

Plussat: Everything was perfect. Quiet, perfect pillows, perfect temp, and the staff goes beyond helping!

Miinukset: Does not apply

Plussat: Amazing hotel, very stylish, great atmosphere, wonderful decor. Excellent for a short stay, celebrations, proximity to the downtown Park City and romantic escape.

Miinukset: I liked everything!

Plussat: Great place to stay with all the warmth you desire when heading to mountains. Hotel amenities including restaurants and shuttle to town is so nice. Also like that it doesn’t feel like a Vegas resort. Large enough for all amenities but not so large it takes 30 minutes to get from room to restaurant.

Miinukset: Property is great, wish there was a market/grocer on mountain.

Plussat: Staff was all very accommodating and nice. Large room with a lot of privacy.

Miinukset: The hotel was under a some remodel somtje restaurant was not open. Understood as this needs to happen.

Plussat: It was a wonderful experience! The staff was so friendly and even brought up a birthday treat for my friend. The hotel was very nice andthe bed was so comfortable! I'd definitely stay there again!

Plussat: Great location and good breakfast buffet with attentive waiters

Miinukset: Mattress in studio unit was like sleeping in a mogul field so I found the couch as the best sleeping option. Plus the small hotel bar lounge area had good food but totally indifferent wait staff that seemed not to care at all.

Miinukset: The Hotel should provide drinking water to its guests at each room.

Plussat: Incredible breakfast included, cozy lobby, and great location.

Plussat: The Location mid mountain allowing ski in ski out.

Miinukset: Room service was sometimes quite slow.

Plussat: Everything we liked is related to a portion of the establishment, never for Chateaux in its entirety. That's a problem in my opinion. Reception: depends on who is on shift...needed to request the manager to "get through"...too much effort needed on our end to make things happen is the biggest complaint.

Miinukset: Everything we liked is related to a portion of the establishment, never for Chateaux in its entirety. That's a problem in my opinion. Reception: depends on who is on shift...needed to request the manager to "get through"...too much effort needed on our end to make things happen is the biggest complaint.

Plussat: Service was fantastic. Staff went overboard to accommodate my needs. I arrived early and Alma shuffled some assignments to enable me to go to room. Lovely people in restaurant, garage...

Plussat: Nice location

Miinukset: The staff was in attentive and downright rude at times. I sure hope the staff during the prime season is better.

Plussat: Sits in historic main st park city. Easy walk to restaurants and stores. Great pool and hot tubs. Path behind hotel runs along a creek.

Plussat: Location

Miinukset: The hotel room sizes are amazingly roomy, unfortunately if your not on the top level you can hear every step taken by those guests staying above you. Made for difficult sleeping conditions at times

Plussat: Everything was unbelievable, beautiful property with a great location and beautiful views

Plussat: Room was a little on the small side (king bed with sofa bed) for 4 people, not horrible just small, bathroom was spacious. Loved the little table/bistro set and the kitchenette. Entire room/bathroom very clean. Hotel had a small store open all hours for snacks and such, pool and game room set up was perfect for 10+ years of age kids to have some time on their own with staff still there to oversea. Housekeeping was very fast with any request we had. Overall staff was very helpful and pleasant to talk with. Had a great time at the hotel, will definitely stay there again!!

Plussat: Location and great price

Plussat: Very kid friendly!! As a family of 6, it is hard to find tolerant places to stay that have options and fun for kids. Clean, and mostly quiet for our 2 night stay.

Miinukset: Everything was clean, hotel employees we nice and our room was sufficient. Love the villas!

Plussat: Located on Main St directly across from the town lift. Close to all the action of Park City. Underground parking is a plus.

Plussat: The room was very nice. Location was great. Celebrated our anniversary and the hotel left us a card, balloons and a bottle of wine, very sweet!

Miinukset: Thin walls. Could hear people in other room

Plussat: Great location, friendly staff, cute decor

Miinukset: Felt it was very overpriced for what it was

Plussat: We stay here at least twice a year. Location excellent, staff outstanding, room clean, pool and hot tubs wonderful, fitness center clean, free internet, on-site parking

Plussat: Location and onsite parking was excellent!

Miinukset: Room size

Miinukset: Service (a lot of service failures), furniture a bit tired

Miinukset: Horrible service

Plussat: We had a one bedroom suite with a beautiful view. The reception, housekeeping, and valet staff were all friendly, informed and very accommodating. We would definitely return.

Miinukset: The rooms are needing a refresh, but they were starting that on other floors while we were there, so by our next trip I am sure they will be done.

Plussat: Service was outstanding. The concierge made sure we had everything we needed. The restaurant there (Powder) is a destination itself. Best food - no exaggeration. The SPA is also incredible. Best Masseuses my wife and I have ever experienced.

Miinukset: Had to go home at the end.

Plussat: Everything was great! Hotel employee at front desk was so gracious, in fact whole staff and entire experience was wonderful!!!

Plussat: We stay at this hotel often, but this experience was less than par unfortunately. We were clearly in a pet-friendly room and we found multiple dog treats under the bed, in drawers along with garbage and used coffee capsules.

Miinukset: We had a very tired and frustrated toddler who was screaming and upset in the lobby because we couldn't get into our even a few minutes before the official check in time. Not one staff member approached us and asked if there was anything they could do.

Plussat: Excellent food, great bar.

Miinukset: Room was too bright, curtains didn't go all the way up.

Plussat: Beautiful property

Miinukset: Understaffed. Staff not well trained. Maintenance is poor; vile, nauseating odor in hallway for 2 days. Staff could only say "We're trying our best". Restaurant understaffed and poorly trained.

Plussat: Rooms are A+

Miinukset: Signage to get to resort not great because of construction

Plussat: Location and room size was nice.

Miinukset: Service at checkin lost our reservation (I had it on my phone) but they did upgrade the room. Could not get housekeeping to come help with the sofa bed even after three tries. Could not get management to come to the phone or call us back. Overall it appears the Waldorf brand has gone seriously downhill making this hotel overpriced a great deal. Rooms where dated in appearance too. Avoid hotels like this that are more interested in selling timeshares than basic services.

Miinukset: Loud kids in the pool area at night time

Plussat: The location was great and so was the gym facility.

Miinukset: The upgraded jr suite with kitchenette is very small. It feels like there is way too much furniture in the room.

Plussat: Service and facility was well appointed. The staff we worked with were well trained. We felt welcomed and valued

Miinukset: A stand alone AC unit was wet up in the room, indicating the central air was not up to the task. The room is looking a little dated

Plussat: Room and staff

Miinukset: Restaurant and menu and selection

Plussat: Everyone was friendly and helpful. Room was set up well. Location was good for shopping and restaurants. Breakfast was excellent.

Miinukset: Window on our sliding door was very dirty. Was never cleaned while we were there.

Plussat: We like the location, the breakfast, and the pool area.

Miinukset: We booked a room with a patio that went straight to the pool.Told there was not any available when we checked in.It seemed that there were rooms on the patio level that were not even used. Maid left our door propped open and unlocked.

Plussat: Hotel was beautifully designed, especially the lobby. My room was very clean and the bed comfortable.

Miinukset: There wasn't enough room in the breakfast area. I ended up having to take food back to my room. There also wasn't any hand soap, conditioner or shower gel in my room. The dispensers were there, but were empty. There was only shampoo.

Plussat: The breakfast buffet was very good with a lot of good variety. It was clean and well maintained.

Plussat: Convenient. Great access to Denny's.

Plussat: Staff was great. Breakfast was outstanding.

Miinukset: Very thin walls and excessive hall noise due to space under door.

Plussat: Location was great!

Miinukset: Na

Plussat: the staff were all very nice and the hotel was nice and clean, the breakfast was good they had a lot to chose from.

Miinukset: I really didn't like the parking i got in at 1am and no were to park. parking lot was not lit up well. not good for a single women having to walk that far at 1 in the morning. and didn't realize dog friendly meant i would have to listen to dogs bark.

Plussat: Breakfast

Miinukset: No

Plussat: The breakfast was great, the pool was great, loved the sauna and games. The best part about it was that it was so close to everything.

Miinukset: Our particular room was in a bit of disrepair. The sink was clogged, and the shampoo and soap dispensers in the shower were empty, so that was disappointing. But other than that, we had a great stay.

Plussat: Close to various ski mountains.

Miinukset: Footstep noise from room above annoying. Make sure to ask for a top floor room.

Plussat: Great breakfast

Plussat: Location

Miinukset: Cleaning

Plussat: Proximity to city and also to the mountain

Miinukset: Beds were too firm, not enough parking

Plussat: The pool is awesome.

Miinukset: The staff charged my card twice and were not unapologetic.

Plussat: The friendly staff at the check in.

Miinukset: We were advised to talk to a woman across from the check in counter to get info about coupons and activities. When we went to talk to her she said abruptly “ I can’t talk to you right now”. We didn’t go back.

Plussat: Fantastic location - true ski-in / ski-out. Very comfortable rooms, great views of the slopes. Close to good choice of breakfast locations, easy Uber service to Park City restaurants. Excellent and spacious fitness center. Wonderful hotel!

Plussat: It is our favorite place. I have stayed here almost once a year for the last for the last 20 years. It is very family friendly. A lot of activities to enjoy. The pool and hot tubs are amazing. The staff does a great job. The rooms are comfortable. Location is awesome.

Miinukset: Some of the games in the game room are old and broken, could be replaced. Prices are a little steep. The pool area was super dark this time when we swam at night.

Plussat: Room decor is perfect. Not too busy and we had plenty of space.

Miinukset: Throw the pillows away or suggest visitors bring their own from home. They are uncomfortable and terrible to sleep on. The room was perfect other than the pillows. Also, the TV is recessed in the wall which makes it hard to hear because the volume gets trapped in the recessed wall.

Plussat: The room cleaners and front staff were friendly and as helpful as they could be in the corporate circumstances.

Miinukset: Parking was horrific! The first room they gave me was a view of a cement/iron bar work area. It smelled strongly of deoderizer. The second room was better, but stilled smelled. No wonder. The pillows smelled so bad I couldn't even sleep on them. Ugh

Plussat: That they had special events every evening like a hot chocolate bar, a chili bar, wine tasting, etc..

Plussat: The villa was immaculate and the facilities were very nice. We loved the hot tubs and pool as well.

Miinukset: No.

Miinukset: Left my shoes there. They still haven’t located them.

Plussat: Facility and ski in-out. poll outside was a great activity. Weather is important. good snow always makes for a good ski trip.

Plussat: This us my second time staying at this hotel. Its excellent value; very clean and comfortable; breakfadt is outstanding!

Miinukset: Business center computer has been out of service since we arrived which was 5 days ago!

Plussat: clean,new,attractive, beautiful setting

Miinukset: no

Plussat: Nice and clean.

Plussat: Clean

Miinukset: Lack of service Rooms being cleaned late in the day

Plussat: Breakfast. Modern rooms.

Miinukset: People above us on 2nd floor were extremely loud.

Plussat: Breakfast was served hot and fresh

Miinukset: Elevators needed to be wiped down. A foot print was on the rail and we saw it every day during our 3 days stay. Also the parking lot was filled with ice melting from the snow and one day my tire was stuck and I had a hard time reversing.

Plussat: Location was decent

Miinukset: A bit pricey

Plussat: Service , front desk indeed helpful . Room clear and spacious

Miinukset: Restaurant menu with few options . No options for kids.

Plussat: Great room, two queens and a sofa bed perfect for our group. Breakfast for an additional $11 for our party was well worth it.

Plussat: Good location

Miinukset: The first room we were sent to was not serviced after the previous guests left. We had to move to another room

Plussat: Location / ease / breakfast / cleanness

Plussat: Can't say enough good things about this place spacious room clean and quiet overlooking mountain 3 miles from main street. Bar on site limited menu

Miinukset: No complaints

Plussat: Hotel was nice, staff was really helpful and the pool was great for our kids. Hot tub on the deck was a huge bonus and really clean. Close to a lot of food and shopping options. Additionally, the view was wonderful.

Miinukset: Hotel was a bit overpriced for what you get, about $175ish for the room instead of $250 would have been more appropriate...especially in the 'shoulder' season. During ski season it would have been reasonable. The towels were a bit on the rough side. The only real complaint is that the one ice machine (for a 4 story hotel) was on the 3rd floor and didn't work, which meant I had to go to the front desk to get ice.

Plussat: The suite we stayed in was wonderful! One of the comfiest beds we have ever slept in for sure.

Miinukset: The suite had somewhat of a gas odor when we arrived and it kinda lingered our whole stay ... I didn’t complain because it seemed to me this was related to the fireplace and it would go away once turned off.

Plussat: Comfy bed, great location

Miinukset: Very noisy room

Plussat: The pool

Miinukset: Room feels a bit cramped

Plussat: This hotel was nice and clean. The rooms are great sized, the kitchen had everything we needed to make dinner. The bed was super comfortable and BIG. And the hot tub was AMAZING, and out balcony was secluded. Thanks for such a great stay Newpark!

Miinukset: That we only chose to stay 1 night. The TV in the room was a little too small to see from the bed.

Plussat: The bed was comfortable. The kitchen area was nice. The location was nice.

Miinukset: Paying extra for the hot tub was not worth it. The view from it was a bank and not that private, even from the other rooms.

Plussat: There was not a breakfast served with the booking. We were treated well by the management. We needed to move rooms only once due to an issue with our original room. We appreciated how fast they moved us and that we did not need to move again.

Miinukset: The room we had to leave (301 B) had a STRONG gas smell. Whether it was a faulty valve in the fireplace or something else we did not know. Management moved us and made every effort to have our stay be a good one. Thank you!

Plussat: Loved how it’s located in the middle of everything. Loved the bathroom (tub, it was huge)

Miinukset: The room was tight to move around in. The a/c unit made a loud thump every time it shut off which was like every 5-10 min, all night. Kept us awake!

Plussat: I loved my stay, everything looked new and clean, it wasn't crowded or uncomfortable, everyone was friendly.

Miinukset: Small workout room/pool area

Plussat: The room and overall building was clean and updated. Great location. Walking distance to restaurants, shopping, etc.

Miinukset: Called before making our reservation online through Kayak to make sure we would still receive the military discount, whoever I spoke to assured me we would. Upon check in, the manager told me this was not possible and said we could get a discount next time (thanks?). We also had a room with a seemingly broken thermostat. The entire night it would not go below 77-78 degrees no matter how low we turned it. None of us got a good night sleep because of it. I advised the woman at the counter upon check out and she said sorry and the would check on it for the next guest. Super disappointed... Otherwise our room was very clean and nice. Customer service was disappointing...

Plussat: Great spot, conveniently located, with access to the local transportation network.

Plussat: Fantastic location with first class facilities.

Plussat: Breakfast and location was great. T

Miinukset: The Bed was uncomfortable.

Plussat: Hotel facilities are great for skiers - underground parking, ski storage, shuttles to ski resorts. Very nice facilities, including fitness center, pool, sauna, jacuzzi. The breakfast offers many food options, though the area where the food is set up is a bit small and awkward when busy.

Miinukset: We did not have a problem with the location, but the hotel is a distance from the downtown area. However, the hotel runs shuttles to downtown from 5:30-9:30 p.m. We did not mind the distance as we like to walk, and there are sidewalks all the way.

Miinukset: Heard room above walking

Plussat: Great location for Park City Skiing and other nearby activities. Clean and quiet rooms. Good food at restaurant in hotel. Nice gym facility. Convenient Ski and See rental shop in the hotel. Nice free garage parking.

Miinukset: The rooms was dark after the sun went down. The rooms need one or two additional floor lamps or lamps in general. The refrigerator in the rooms did not cool very well. The cleaning products used in the rooms had a very strong smell and can trigger a migraine for people sensitive to smells. Could use one more chair in the room.

Plussat: Rooms were awesome Pool was great Staff was excellent

Plussat: Clean and modern design

Miinukset: No breakfast

Plussat: Great hotel. Big room, clean, and very modern!

Miinukset: Location is not in downtown Park City, but only 1.6 miles away.

Plussat: The location

Miinukset: The staff needs to be more accommodating and friendly

Miinukset: disposable utensils at breakfast are just not acceptable anymore other than that great place to stay!

Plussat: Good location was a little bit far from town and things to do. But frequent free bus service, hotel shuttle to town after 5 and uber/lyft are easy and plentiful. Restaurant was great! Drinks and pizza were outstanding Breakfast was included and fantastic. Nice indoor and outdoor hot tubs and pool. Staff was fantastic! Ski/Snowboard rental and storage on site very convenient.

Miinukset: Indoor hot tub needed to be cleaned. Outdoor was great. Little far from town no walking to much of anywhere.

Plussat: Everything was great!

Miinukset: Having hot water available for tea at night.

Plussat: Clean beautiful

Miinukset: Nothing realky

Plussat: Walk right out to Ski lift/Gondola. Three Jacuzzis.

Miinukset: Very small room. Seems to cater more to owners then Hotel Guests. Front Desk staff were not very helpful or friendly.

Plussat: The hotel is mountainside, good restaurants, and many amenities that made our stay so special and fun!

Miinukset: The hotel and 3/3 bed. Loft was amazing for our family of 7. Staff was friendly and housekeeping staff was amazing and very hard working. We appreciated their extra efforts!

Plussat: The location to the weekend concert

Miinukset: The hotel was short staff in the valet. Parking lot was full and the valet was not interested in assisting. Was told to park at the over flow parking lot and walk the quarter mile back to the hotel in the dark.

Miinukset: They were dishonest people who only cared about getting as much money as they could possibly get.

Plussat: Slopeside access and my conference was in this building.

Miinukset: Impossible to get reservations ANYWHERE in town. Extremely difficult to get reservations to eat even in the village.

Plussat: Location location location. True ski on ski off experience. The facilities are the Grand Summit are world class. Having a metre of fresh powder over the last week has certainly helped. Very family friendly and the atmosphere in the lodge and the Canyons Resort is truly welcoming. We will be back.

Plussat: Beautiful area - most of the staff was excellent

Miinukset: First room they put me in was the size of a closet. I extended by stay and the other room was very nice. Front desk lady that check me in was very nice - but had a hard time understanding what I needed

Plussat: One-bedroom was perfect for our family of four. The room was spacious and had everything we needed- a kitchenette, fridge, coffee maker and Starbucks coffee, and all items needed for cooking. The laundry room was also offered and it’s $5 each wash/dry. The hotel also offers daycare services (paid separately) and our little one loved going there while we were skiing. Access to gondola/lift from our hotel was so close that we could ski until 4:30pm and pick up out little one from her day care. We will come back!

Miinukset: 1) You should fix the handle in the bathroom as it fell off every time we used it. 2) Room service/cleaning was always at a time we were back from slopes (4-4:30pm,) although they would ask me in the morning if I needed it.

Plussat: Fun pool. Very nice rooms. Large TV, bathrobes.

Miinukset: Staff were sometimes like robots just rattling off information like they have done it a million times. At checkout staff acted like we were really bothering her. Did not ask how everything was or thanks for staying with us. Would have liked a microwa

Plussat: Location

Plussat: The fire place was a perfect touch and the restaurants were located nice and close. The staff was exceptionally friendly and went out of their way to help us with our stay and hikes.

Miinukset: Room service food was fair.