Park City hotellia

Plussat: The breakfast was excellent and happy hour was always wonderful.. Loved the sweets at bedtime......

Plussat: Everything was perfect. Quiet, perfect pillows, perfect temp, and the staff goes beyond helping!

Miinukset: Does not apply

Plussat: Amazing hotel, very stylish, great atmosphere, wonderful decor. Excellent for a short stay, celebrations, proximity to the downtown Park City and romantic escape.

Miinukset: I liked everything!

Plussat: Beautiful. Absolutely loved our room.

Miinukset: Wish the hot tub was open later.

Plussat: This hotel is wonderful. First class service (and this comes from a regular Ritz Carlton stayer). My husband and I are both platinum and used to attentive staff - this property and it’s staff go beyond. They always had our skis and warmed boots waiting for us and greeted us with a smile. Highly recommend!

Miinukset: N/A

Plussat: Loved our stay! This hotel was small and relaxing! We absolutely loved our stay. We actually booked the presidential suite for Labor Day weekend because we liked it so much.

Miinukset: Nothing, it was great. Would be nice if they had a shuttle to Main street.

Plussat: It was above my pay grade but I wanted to splurge for my wife’s birthday. Everyone was super friendly and incredibly helpful and considerate.

Plussat: The staff couldn’t be kinder ...I always feel like I am coming home when I stay at Stein Erickson Lodge. This is my happy place!

Miinukset: Nothing

Plussat: Very clean and quiet. Had everything we needed. Great staff.

Miinukset: Not a thing.

Plussat: Loved our stay. Room was beautiful and the kids were welcomed!

Plussat: the setting was spectacular

Miinukset: thin walls, could hear the neighbors having sex over our television

Plussat: Excellent property all around. Top tier.

Miinukset: Could have some more food options. Could have better access/offerings to activities off property

Plussat: Staff was courteous and helpful. Good location and was a decent value for the cost.

Miinukset: I was given a room with a view of the parking lot. There was no food available at the hotel at all. The maid service was extremely late.

Plussat: the room was comfortable except the missing table, the breakfast was good and generous and the general location was very good, my daughter loved the swimming pool,

Miinukset: the room for 4 people did not have a table!, only one armchair and 2 beds and a tray placed on the bed , unacceptable , they were nice and brought us a plastic table and 3 chairs at our request, but that shouldn't happened

Plussat: It was as described. Everyone was friendly and helpful.

Plussat: Everything

Miinukset: No5 a thing

Plussat: Ambiance

Miinukset: Staff wasnt as helpful upon checking in. She told me since I was a local I could have gotten the local rate on the second night If I booked through the hotel which I did and still didn't get the rate! It was thoroughly confusing...she shouldn't have mentioned that to me.

Plussat: It was a wonderful experience! The staff was so friendly and even brought up a birthday treat for my friend. The hotel was very nice andthe bed was so comfortable! I'd definitely stay there again!

Plussat: Great location and good breakfast buffet with attentive waiters

Miinukset: Mattress in studio unit was like sleeping in a mogul field so I found the couch as the best sleeping option. Plus the small hotel bar lounge area had good food but totally indifferent wait staff that seemed not to care at all.

Miinukset: The Hotel should provide drinking water to its guests at each room.

Plussat: Clean and beautiful

Plussat: The Location mid mountain allowing ski in ski out.

Miinukset: Room service was sometimes quite slow.

Plussat: Awesome free breakfast. Cozy bed. Large sink space with fridge and basic kitchen supplies. You can even get tea, juice, or hot chocolate to go.

Miinukset: The bed was squeaky and looked unfinished this time. Usually the beds are nicer.

Plussat: Loved everything about this place!

Miinukset: The only thing I would change is I wish that we had a microwave in our room.

Plussat: Nice location

Miinukset: The staff was in attentive and downright rude at times. I sure hope the staff during the prime season is better.

Plussat: Beautiful hotel, excellent staff, great location. Love the tube/sledding run!

Miinukset: It was a bit pricey! Food/service in bowling alley/game room was not up to par but all other restaurants on property made up for it!

Plussat: Everything was great except what I will state underneath

Miinukset: I’ve been a very good client of this hotel for many years. This last time I had a terrible experience at the very end of my stay, which annoyed me very much. I was treated unjustly. When checking out early morning on March 30, the front desk employee by the name of Martin did everything ok until I asked him to re-book my transportation to the airport for an earlier ride. I was in a hurry to get to the airport, for the concierge had booked me the night before by mistake in a transportation that didn’t allow me to reach my early morning flight. Anyways, Martin re- booked another car which was supposed to get in 20 minutes. In the meantime, another transportation arrived and Josh, the bellman knowing I was in a hurry, suggested I should take that car which was available. I did and left to the airport. On my way, I found out the car I was riding belonged to another transportation company, different from the one that was supposed to come and fetch me. Driver explained to me I could be charged twice, since there were 2 different transportation companies involved. I got very worried and mad since I didn’t know this situation. No one at the hotel- Martin at front desk, nor Josh, the doorman who suggested I got I into the car— warned me about this. How was I suppose to know??? I immediately called Martin at the front desk letting him know about all my confusion, hoping he would try to help me somehow. Not only he flatly refused to help me, but was very rude to me on the phone telling me it was completely my fault and I was indeed going to be charged twice! Claimed he had warned me about it, which is big lie because he never did. Otherwise I wouldn’t have gotten into the car Josh suggested; I would’ve waited for my car a few minutes more. I’m very disappointed because I got an unfair treatment at the end and in a very rude way by Martin the front desk employee. I surely Dont intend to stay in Montage anymore! They just lost a very very good client!!! Thanks to Martin!!!

Plussat: This place is heaven for family vacations. The hotel staff is thoughtful, the amenities are out of this world (archery! bowling! kid's camps! s'mores!), and the pool is perfect for making new friends.

Plussat: Amazing property, fantastic location. Room extremely up scale down to the smallest details. Truly a luxury resort. One of our favourite getaways!!!!

Plussat: Wonderful grounds and patios, fire pits. Helpful staff. Thank you, Elizabeth! Loved the natural feeling in the mountains, gorgeous views. Tasteful, classic decor, so clean. Bathrooms were luxurious. All rooms were comfortable and up to date, well maintained. Fabulous oil paintings.

Miinukset: Awful sales person in gift shop, the only unfriendly employee we encountered. Our transaction went through, approved, and signed, but she kept arguing that it didn't go through, and demanded our card again to resubmit it. Manager heard her, and pointed out it was only the printer that needed resetting to print our receipt, transaction was fine. Manager apologized, sales person did not. So very RUDE...

Plussat: We had a one bedroom suite with a beautiful view. The reception, housekeeping, and valet staff were all friendly, informed and very accommodating. We would definitely return.

Miinukset: The rooms are needing a refresh, but they were starting that on other floors while we were there, so by our next trip I am sure they will be done.

Plussat: Service was outstanding. The concierge made sure we had everything we needed. The restaurant there (Powder) is a destination itself. Best food - no exaggeration. The SPA is also incredible. Best Masseuses my wife and I have ever experienced.

Miinukset: Had to go home at the end.

Plussat: Everything was great! Hotel employee at front desk was so gracious, in fact whole staff and entire experience was wonderful!!!

Plussat: We stay at this hotel often, but this experience was less than par unfortunately. We were clearly in a pet-friendly room and we found multiple dog treats under the bed, in drawers along with garbage and used coffee capsules.

Miinukset: We had a very tired and frustrated toddler who was screaming and upset in the lobby because we couldn't get into our even a few minutes before the official check in time. Not one staff member approached us and asked if there was anything they could do.

Plussat: Excellent food, great bar.

Miinukset: Room was too bright, curtains didn't go all the way up.

Plussat: Beautiful property

Miinukset: Understaffed. Staff not well trained. Maintenance is poor; vile, nauseating odor in hallway for 2 days. Staff could only say "We're trying our best". Restaurant understaffed and poorly trained.

Plussat: Rooms are A+

Miinukset: Signage to get to resort not great because of construction

Miinukset: Loud kids in the pool area at night time

Plussat: The location was great and so was the gym facility.

Miinukset: The upgraded jr suite with kitchenette is very small. It feels like there is way too much furniture in the room.

Plussat: Service and facility was well appointed. The staff we worked with were well trained. We felt welcomed and valued

Miinukset: A stand alone AC unit was wet up in the room, indicating the central air was not up to the task. The room is looking a little dated

Plussat: Really nice place. Great spa. Fun to stay in the suite. Two fireplaces and a king-size bed were nice. They gave us a handwritten note welcoming us for our anniversary with a little welcome package. They even texted us partway through asking if there is anything they could do for us! Definitely recommend if you can catch a deal!

Miinukset: The air conditioning seemed a little underpowered but worked well enough. I wish it were a little less expensive, but it is upscale!

Plussat: Room and staff

Miinukset: Restaurant and menu and selection

Plussat: Everyone was friendly and helpful. Room was set up well. Location was good for shopping and restaurants. Breakfast was excellent.

Miinukset: Window on our sliding door was very dirty. Was never cleaned while we were there.

Plussat: We like the location, the breakfast, and the pool area.

Miinukset: We booked a room with a patio that went straight to the pool.Told there was not any available when we checked in.It seemed that there were rooms on the patio level that were not even used. Maid left our door propped open and unlocked.

Plussat: Hotel was beautifully designed, especially the lobby. My room was very clean and the bed comfortable.

Miinukset: There wasn't enough room in the breakfast area. I ended up having to take food back to my room. There also wasn't any hand soap, conditioner or shower gel in my room. The dispensers were there, but were empty. There was only shampoo.

Plussat: The nice rooms and comfortable beds very clean

Miinukset: N/a

Plussat: Convenient. Great access to Denny's.

Plussat: The location is great for seeing around the Park City area. It is very close to restaurants and stores of all kinds.

Plussat: Staff was great. Breakfast was outstanding.

Miinukset: Very thin walls and excessive hall noise due to space under door.

Plussat: The bed was HEAVEN!! I felt the price was fair for the room I booked VERY AFFORDABLE! I will definitely stay again.

Miinukset: Wish the pool was warm.

Plussat: Breakfast

Miinukset: No

Plussat: The breakfast was great, the pool was great, loved the sauna and games. The best part about it was that it was so close to everything.

Miinukset: Our particular room was in a bit of disrepair. The sink was clogged, and the shampoo and soap dispensers in the shower were empty, so that was disappointing. But other than that, we had a great stay.

Plussat: Great breakfast

Plussat: Beautiful location, the pool area was great

Miinukset: Our room wasn't super clean, there were dirty clothes from a previous guests shoved between the bed and nightstand, but other then that it was fine.

Plussat: The breakfast was great!

Miinukset: The bed was too firm for a side sleeper.

Plussat: Location 8

Plussat: Nice and clean.

Plussat: Can't say enough good things about this place spacious room clean and quiet overlooking mountain 3 miles from main street. Bar on site limited menu

Miinukset: No complaints

Plussat: Nice layout of the room. Beds so comfortable and pillows were amazing.

Miinukset: Wish more menu change up for midweek breakfast options.

Plussat: clean,new,attractive, beautiful setting

Miinukset: no

Plussat: Breakfast is AMAZING! I actually crave the waffles and bananas with caramel... so good! The bed was super comfy! Everything was clean and great!

Miinukset: The hotel only has two levels.. we were on the ground floor, and our view was the parking lot. So that kind of sucked. It didn’t really give us the ‘park city’ feel.. And having the blinds open was awkward... because everyone coming and going in the parking lot could see 100% of our room.

Miinukset: Some one brought a dog that woke up us up the first morning barking. Our refrigerator didn’t work in our room when we talked to the front desk they said they would have someone look at it but no one ever did. The breakfast wasn’t super kid friendly. The kids struggled to find things for them that was good to eat.

Plussat: Room was clean and the staff was helpful and friendly.

Miinukset: Serious parking issue. Do not leave after 5 pm or you won't have a spot. Rely on free Park City transit to get around. There is a bus stop in front of the hotel to go in to town. Also, the room doors are designed to slam shut. Not fun to listen to.

Plussat: Very clean. I'll

Plussat: Location / ease / breakfast / cleanness

Plussat: Great room, two queens and a sofa bed perfect for our group. Breakfast for an additional $11 for our party was well worth it.

Plussat: Very comfortable room. Nice rec areas with pool and hot tubs. Right on Main Street with lots of restaurants to walk to.

Plussat: location and comfort

Miinukset: no reason

Plussat: Location

Miinukset: The hotel room sizes are amazingly roomy, unfortunately if your not on the top level you can hear every step taken by those guests staying above you. Made for difficult sleeping conditions at times

Plussat: Room was a little on the small side (king bed with sofa bed) for 4 people, not horrible just small, bathroom was spacious. Loved the little table/bistro set and the kitchenette. Entire room/bathroom very clean. Hotel had a small store open all hours for snacks and such, pool and game room set up was perfect for 10+ years of age kids to have some time on their own with staff still there to oversea. Housekeeping was very fast with any request we had. Overall staff was very helpful and pleasant to talk with. Had a great time at the hotel, will definitely stay there again!!

Plussat: Location and great price

Plussat: Very kid friendly!! As a family of 6, it is hard to find tolerant places to stay that have options and fun for kids. Clean, and mostly quiet for our 2 night stay.

Miinukset: Everything was clean, hotel employees we nice and our room was sufficient. Love the villas!

Plussat: Right in downtown, very clean and well maintained, nice pool and friendly staff

Miinukset: Check in is 4 and check out is 10 which was a bit late/early and didn’t actually leave us with that much time there! But I guess it is because they have so many rooms to turn over.

Plussat: Located on Main St directly across from the town lift. Close to all the action of Park City. Underground parking is a plus.

Plussat: The room was very nice. Location was great. Celebrated our anniversary and the hotel left us a card, balloons and a bottle of wine, very sweet!

Miinukset: Thin walls. Could hear people in other room

Plussat: We stay here at least twice a year. Location excellent, staff outstanding, room clean, pool and hot tubs wonderful, fitness center clean, free internet, on-site parking

Plussat: Location and onsite parking was excellent!

Miinukset: Room size

Plussat: Location

Miinukset: Cleaning

Plussat: Proximity to city and also to the mountain

Miinukset: Beds were too firm, not enough parking

Plussat: The pool is awesome.

Miinukset: The staff charged my card twice and were not unapologetic.

Plussat: The friendly staff at the check in.

Miinukset: We were advised to talk to a woman across from the check in counter to get info about coupons and activities. When we went to talk to her she said abruptly “ I can’t talk to you right now”. We didn’t go back.

Plussat: The staff was amazing. Staff went above and beyond caring for my kids. My son threw up and she helped out, brought a towel and then sent a care package. Awesome service and pool was amazing.. kids had a blast

Miinukset: Nothing at all

Plussat: It is our favorite place. I have stayed here almost once a year for the last for the last 20 years. It is very family friendly. A lot of activities to enjoy. The pool and hot tubs are amazing. The staff does a great job. The rooms are comfortable. Location is awesome.

Miinukset: Some of the games in the game room are old and broken, could be replaced. Prices are a little steep. The pool area was super dark this time when we swam at night.

Plussat: Room decor is perfect. Not too busy and we had plenty of space.

Miinukset: Throw the pillows away or suggest visitors bring their own from home. They are uncomfortable and terrible to sleep on. The room was perfect other than the pillows. Also, the TV is recessed in the wall which makes it hard to hear because the volume gets trapped in the recessed wall.

Plussat: The room cleaners and front staff were friendly and as helpful as they could be in the corporate circumstances.

Miinukset: Parking was horrific! The first room they gave me was a view of a cement/iron bar work area. It smelled strongly of deoderizer. The second room was better, but stilled smelled. No wonder. The pillows smelled so bad I couldn't even sleep on them. Ugh

Miinukset: Because it is a timeshare/hotel, there was confussion on getting our room cleaned a few days.

Plussat: The villa was immaculate and the facilities were very nice. We loved the hot tubs and pool as well.

Miinukset: No.

Miinukset: Left my shoes there. They still haven’t located them.

Plussat: Facility and ski in-out. poll outside was a great activity. Weather is important. good snow always makes for a good ski trip.

Plussat: Location was nice with a nice view.

Miinukset: There was construction going on that was very loud. I asked for meals included in my booking and it was not given to me even after showing the front desk my email stating it was included.

Plussat: It is in a nice location with a nice reception, bar and restaurant. Fire pits with available s’mores packages.

Miinukset: There was a pungent gross smell in the hall and in our room that wouldn’t go away although we opened windows and sprayed a bit of our own perfume.

Plussat: Hotel was amazing. Perfect location. Staff was spot on!

Miinukset: Nothing

Plussat: Good pool for kids

Miinukset: Breakfast should have been included

Plussat: It was wonderful: food, staff, room, conveniences, extras (movies, shuttle).

Miinukset: No.

Miinukset: Restaurant and food options. Small and dirty steam room and men’s locker room. Overpriced food. No option to bring a “drink” from the bar to your room. Poor service in the restaurant. Breakfast could have been better.

Plussat: Views Facilities and Location

Plussat: Great location

Miinukset: A bit expensive

Miinukset: Staff and hotel were spot on! Could not have been better

Miinukset: Heard room above walking

Plussat: The bed was awesome

Miinukset: The walls are pretty thin so I could hear my neighbors and people outside my room pretty clearly. Sleeping was difficult at some times.

Plussat: Rooms were awesome Pool was great Staff was excellent

Plussat: The new breakfast buffet is amazing!

Miinukset: We got charged more than what we originally were quoted on booking.com

Plussat: The fantastic gentleman at the front desk, Delfino, checked me in and gave me all of the information I might need as he checked me in. Clean facilities.

Plussat: Clean and modern design

Miinukset: No breakfast

Plussat: Great hotel. Big room, clean, and very modern!

Miinukset: Location is not in downtown Park City, but only 1.6 miles away.

Plussat: Everything was great! The breakfast was amazing!

Plussat: The continental breakfast was better than most others I've had. Staff was very friendly and helpful. Room was nice and clean.

Miinukset: No microwave in the room for late night snack.

Plussat: Bed was comfortable and amenities were nice

Miinukset: Breakfast was out a little late on the first morning. Neighbors in hallway were noisy and had issues that woke us up middle of the night

Plussat: Clean spacious room with comfy beds

Miinukset: Small elevator space

Plussat: Everything was great!

Miinukset: Having hot water available for tea at night.

Miinukset: Horrible service

Miinukset: The room was horrible, the heater squeeked and squealed all night... could not even turn on the tv to cover the noise. Got about 2 hours of sleep due to this noise.

Plussat: The people working here make it feel like a home away from home and I can't thank them enough for making my Park City visit a memorable one . Breakfast and evening talks on the rooftop are a speciality!

Miinukset: It can be noisy at times but that's normal hostel living and adds to the experience.

Plussat: Fantastic hostel, just opened and did everything right. Kitchen has 2 stoves and a large walk-in refrigerator.

Plussat: Location and friendly staff

Plussat: This hostel was the cheapest place we could find to stay in Park City. Staff members were all really friendly and our room was clean and cozy. There were a fair few restaurants that you could walk to near the Hostel and a bus stop close by to take you to Main Street. I would stay here again.

Miinukset: The shared bathrooms were a bit dirty but nothing horrifying.

Plussat: Had an excellent time, would stay again.

Miinukset: The staff and guests were both amazing in their own right.

Plussat: Absolutely everything was better than we were expecting. we will defiantly be returning.

Miinukset: it was expensive for the weekend rate but for the rest of the week it was very reasonable.

Plussat: The beds are so comfortable and it's always nice to have a personal, private hot tub,

Miinukset: Just wish the walls between the rooms outside were a little higher.

Plussat: The pool

Miinukset: Room feels a bit cramped

Plussat: This hotel was nice and clean. The rooms are great sized, the kitchen had everything we needed to make dinner. The bed was super comfortable and BIG. And the hot tub was AMAZING, and out balcony was secluded. Thanks for such a great stay Newpark!

Miinukset: That we only chose to stay 1 night. The TV in the room was a little too small to see from the bed.

Plussat: The bedroom amenities were amazing! We loved the hot tub and big bath tub, radiant heat floors, and kitchen amenities provided. Plus the bed and linens were so comfortable.

Miinukset: It would have been nice to have breakfast, or an option nearby, but we didn't see anything too tempting. Also, check in was very late for our flight.

Miinukset: At around midnight, my room (201B) began to smell like gas, presumably from a leak; the manager Jay Tolleson determined there was a safety issue and mandated I change room; however, all he offered as an alternative was a windowless room. When I asked for a refund or rebate, he threatened to cancel the reservation and to call the police. At midnight. Jay lost his composure. I felt very threatened by his abusive manner. Do not go to this hotel if you have a choice. I was mistreated and bullied. Don't let this happen to you and your family.

Plussat: Loved how it’s located in the middle of everything. Loved the bathroom (tub, it was huge)

Miinukset: The room was tight to move around in. The a/c unit made a loud thump every time it shut off which was like every 5-10 min, all night. Kept us awake!

Plussat: I loved my stay, everything looked new and clean, it wasn't crowded or uncomfortable, everyone was friendly.

Miinukset: Small workout room/pool area

Plussat: The room and overall building was clean and updated. Great location. Walking distance to restaurants, shopping, etc.

Miinukset: Called before making our reservation online through Kayak to make sure we would still receive the military discount, whoever I spoke to assured me we would. Upon check in, the manager told me this was not possible and said we could get a discount next time (thanks?). We also had a room with a seemingly broken thermostat. The entire night it would not go below 77-78 degrees no matter how low we turned it. None of us got a good night sleep because of it. I advised the woman at the counter upon check out and she said sorry and the would check on it for the next guest. Super disappointed... Otherwise our room was very clean and nice. Customer service was disappointing...

Plussat: Room was excellent, balcony and hot tub was great. Resteraunts and shopping g within walking distance. Great view of the mountains.

Miinukset: Had a room on the end alot of outside noise. I like my coffee had a coffee maker coffee wasnt great.