Nice beds (although very high) and pillows. Breakfast was good! The breakfast lady was very friendly and quick at refilling the breakfast!
The TV cable was out the whole night and next morning but it wasn't their fault, there was a big storm. They had a cable truck there when we came but it was still never fixed. I think they should have gave us a discount but didnt! no receipt because computer was out...again I'm sure because of the storm!
Nice and comfortable
Overall, the feeling was modern, clean, comfortable, and a place where I could do work as well as relax. The place is under renovation. There are still a few things that needed to be done in the room especially in the bathroom. But they were minor details, that will probably be addressed as they complete the renovation.
The shower head was too high.
The reception did not know what to do. Disturbed my stay.
I liked that they served breakfast that was included
I didn't like the fact that, I had to give a $100 deposit up front. That caught me by surprise, which I didn't like. I have gotten best western before and I didn't have those hidden charges. So that left us with $100 less for our weekend and that didn't go well for the kids.
Location, breakfast, nice office people.
No chair for guests to sit on. Had 2 of our friends visit, but the couch is not enough. Put a small chair in the room.
It was a good experience.
Best Western Pasadena Royale Inn & Suites sijaitsee keskustassa, ja Santa Anita Park 4 minuutin ajomatkan päässä ja Norton Simon Museum (museo) 6 minuutin ajomatkan päässä. Käytössäsi on business center, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 808 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Best Western Pasadena Royale Inn & Suites on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.