Exactly what we'd hoped
I was in constant contact with the staff regarding check-in time and various inquiries to which I received a prompt and courteous answer each time. It was so lovely and exactly as I had seen in the picture. Because we arrived so late at night, it meant the world to us that we were met with such great service and had access to 24 hour room service.
Our room had a foreign smell when we first walked in but once we turned on the air con it got better. We also did not get to eat breakfast because I didn't realize that our room did not come with a breakfast coupon. However, neither of these issues was enough to take away from the overall excellence of our experience
Good location and value
Location . Close to airport and walking distance to mall of Asia. The rooms were nice and the staff is friendly and helpful.
The hallway carpets are dirty and smelly.While the breakfast is free and there are is a lot of variety , it's not good quality. The dinner is overpriced and the food isn't good. Also we got a room with a king size bed and the bed was a double size.
Bellhops were nice, front desk not so much
The bellhops were very friendly and helpful. The included breakfast buffet was great and they switched it up daily. The rooms were decent sized and had mini fridges.
The front desk ladies were not very friendly or helpful. The rooms looked nice at first but had a lot of flaws. Our first room had cardboard covering one of the window panels. The second room smelled funny and had a lot of unfinished or broken parts.
Great location with problems
Wifi kept cutting out. Phone for staff was always busy so you have to go all the way down to get help with the wifi, and after a few minutes it would start cutting out again. Also if the weather is bad, the hotel does nothing to discourage Taxis from price gouging. It should be 46-52 pesos to MOA, but you'll be charged 100+ because the hotel does nothing. H2O won't allow Taxis on their property if they overcharge the guests, and these guys could learn from their example.
excellent location for our needs
location, size of room, quality of room breakfast included
the carpets in the hallways need to be replaced immediately. it is a shame because the rest of the hotel is terrific.
Golden Phoenix Hotel Manila sijaitsee keskustassa, ja Mall of Asia Arena ja SMX Convention Center (messukeskus) 10 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja matkatavarasäilytys. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
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