Centara Grand Phratamnak Pattaya

Hotelli on totella kaunis,henkilökunta ystävälisiä

Vaikka yleisesti oli hotelli siisti nii huoneista en voi sanoa sama. Matkustamme paljon, myös Pattayalla ja niin kosteaa huone ei oo ennen vastaan tullut. Jopa kylpyhuone oli homessa. Ruokailu vaan thaimaa tulista! Henkilökunta ei puhunut sanakaa suomea eikä venäjä, mikä on Pattayalla nii yleistä. Tämä hotelli on selvästi tarkoitettu vain kiinälaisille

The location of the hotel is great. Especially if you like to stay in a quiet location near the ocean. Yet it was a short distance to Walking Street and the city center so you could easily get to the areas where all the activities are. The breakfast is more than decent and if you are lucky you can sit next to the shark tank, which is pretty cool having breakfast looking to the small sharks.

The rooms were a bit disappointing. Apparently the first room we had, room 709, was right under the rooftop swimming pool. From early in the morning we heard loud bangs. I didn't pay too much attention the first two days as I was attending a congress during the day till late in the evening. But when my GF joined two days later and we both worked from the room, the banging was just getting harder and harder the entire day through. We reached out to the staff to ask what's going on. Also the room was extremely old, airco's not working well and it had a smell. The staff tried to deal with it properly by immediately trying to find us another room. The person in charge claimed that he was new and that this is really the first time they received this complaint. But that doesn't really fly off. The swimming pool has been there for ages. Also I noticed, as the center of the hotel was open and you could see all floors, that all the small lights behind the room number plaques were bright white, only ours and one other room was yellow. That indicates that light is there to tell the staff there is an issue with the room. On the last night they moved us to a new upgraded room. Beautiful ocean suite room. Newly renovated, had a separate living room, huge tvs, bath tub... It was a nice gesture from the hotel to move us to an upgraded room, after three days. However, coming into the room, the bath tub valve was not working so we could not fill the bath tub, the airco control was not working properly,... We do not complain to complain so we just left it as it is, forgot about taking a nice bath as we were in an upgraded room already and enjoyed the comfort of the room. But still, it's a shame that you have to leave a room due to issues, and end up in a new room with issues. Something for the hotel to work on.

Noting

The stuff not friendly and something weird

Noting

The manager side to the lobby any visitors want come my room I should pay 1000THB.and I’m the only one in the hotel I pay for gust as the manger side.not to everyone