Medan hotellia

Plussat: The room on 29th floor was very nice. The staff was very nice and helpful. Breakfast had variety to chose from and was really tasty. We had massages in spa and those were very nice.

Miinukset: Sauna is very old and looks like from 2-3* hotel... Jade restaurant was biggest disappointment, very ordinary food for very high price

Plussat: The jade restaurant and the buffet breakfast was really good. The staff was polite and efficient. The public toilet in JW Mariott is clean. The gym was neat and clean. The massaging area was good. The security level is high as they have screening before you can enter JW Marriott.

Miinukset: The facilities was not good as the first time i came. I stayed at level 2505. The hair dryer was faulty. The shower temperature is cold even after adjusting. The bath tube have traces of hair when i checked in. The shower towel have a smell. The pillow was too soft for sleeping. The slipper provided is not slip proof and going to the shower is a challenge because the floor is cold and you might slip and fall with the slipper. The room service is chargeable but the staff was polite.

Plussat: Great place - Excellent staff that makes the property add value.

Plussat: Convinced

Miinukset: Clean , staff is good , internet is very excellent, keep it up

Plussat: Great staff, always smiling and courteous. The rooms are well furnished and spacious. The buffet spread for breakfast and dinner are great.

Plussat: Fabulous hotel with very helpful staff. Safe and secure for lone female travellers.

Plussat: Great! The stay at this hotel was perfect, the hotel was clean the staff was very friendly. I will definitely stay again.

Plussat: Great staff, very clean and luxurious rooms, access to spa and great breakfast. Would definitely recommend.

Miinukset: Infinity pool is great, but due to heavy air pollution it’s not so nice to relax here

Plussat: The room is very clean and comfortable

Miinukset: The lift escalator was very slow. I stayed at the 28th floor, waiting was quite tedious and so slow.

Plussat: Bed

Miinukset: Tv selection

Plussat: The variety of breakfast choices were mouth watering as all facets were readily available.

Miinukset: Not give the receipt

Plussat: Location & staff

Miinukset: Ac can not control

Plussat: The gym is quite huge and fit for the purpose of doing some exercises

Plussat: everything

Miinukset: everything it’s good

Plussat: Good location. Breakfast was excellent. Bed was super comfy. Quiet. Staff were very helpful.

Miinukset: Only disappointment was that the hot water in my room only got up to 'warm' level and I was unable to work out how to make the room not so cold in the middle of the night. I am sure staff would have been there to help if I had asked.

Plussat: Everything

Plussat: Great value and comfort

Miinukset: Nothing

Plussat: Clean, great bed, good value, good staff, great breakfast

Miinukset: Nothing

Plussat: Good location and the amenities and facilities were great

Miinukset: Breakfast options could use some work.

Plussat: Modern and new fittings. Quiet ambience

Miinukset: Room cleaning service was slow. Went out in the morning and back after lunch and the room was still not cleaned. Only came to clean the room at about 3pm

Miinukset: The bathroom kinda a bit old, but still clean and comfortable though. When I was staying they still renovate the floor i stayed in and the smell of chemical Reach to my parents room so they need to move. But rather than that everything was great.

Plussat: All except the shower head

Miinukset: The shower head is not well function.

Plussat: Friendly staff.

Miinukset: Tap leaking wetting the toilet. Small room. Hangars too tall and not easy to use.

Plussat: Hotel room, bed and very good breakfast.

Miinukset: -

Plussat: Located in the city of Medan .. The concierge & security help me a lot with the wheelchair services and they also help me to cross the road to Wisma Benteng .... I am very thankful !

Miinukset: the staff was fine but not all of them can understand english. Housekeeping forgot to put the hair dryer in the room, Restaurant staff need more training, They also did the wrong wake up call , i told them to wake me up on Tuesday but they called me on Monday morning... so better take a note on every single request carefully:)

Plussat: International standard in most every way. Their Premier Rooms include access to a Business Club on the 10th Floor - a quiet retreat for breakfast and afternoon teas. This is in direct contrast to the 3rd Floor Restaurant which at breakfast time is just a free-for-all jumble of upwards of 300 people. It is most unpleasant.

Plussat: Very welcoming & comfortable. Breakfast meal was awesome with a great selection. Handy to Sun Plaza & Centrepoint for shopping

Miinukset: Nothing. All great

Plussat: Very modern and stylish business hotel, friendly and helpful staff, clean rooms, nice pool area, good breakfast with great variety of dishes, located in walking distance of Merdeka Walk

Miinukset: At the check in the lady at the reception told us that we got an upgrade to a room on the 10th floor. But she also added that this room was a smoking room. We initially agreed to have a look at the room despite we had booked a non-smoking room. Unfortunately the room smelled really badly like smoke so we asked for our originally booked non-smoking room. At first we were told that there is no other room available since the hotel was fully booked. We insisted on having the room we booked and after 20 minutes we got a non-smoking room on the 12th floor.

Plussat: Great hospitality, everyone is so friendly & helpful. Handy to shopping at Sun Plaza Fabulous smorgasbord meals for dinner & breakfast plus a great afternoon tea ‘ happy hour’ on the 10th floor.

Miinukset: Nothing. Everything was perfect.

Plussat: Good breakfast.

Miinukset: Front office not doing good job. I have to wait more then 2 hours and nobody inform me the room is ready while I m sitting at the lobby.

Plussat: All the staff are so friendly

Plussat: The staffs are very friendly and very helpful. Room is extremely clean and comfortable. Swimming pool and gym is also very clean

Miinukset: I guess the variety of food can be improved slightly.

Plussat: Brand new hotel. Very spacious. Plenty of selections for breakfast buffet.

Miinukset: Toilet smells a little bit damp, but I'm picking on bones here.

Plussat: It is luxury hotel, homey, comfortable bed, love the pool, lounge and breakfast

Plussat: As above

Miinukset: Nothing

Plussat: Excellent and clean

Plussat: We loved our stay at Adimulia Hotel. We wanted to enjoy some relaxed days in a nice hotel before travelling through Sumatra - and this is exactly what we got. The staff was amazingly friendly and helpful and most of them could speak English. If not, there was always someone around to help out. The rooms have been cleaned everyday and this was probably the cleanest hotel we have ever stayed in. The breakfast was a huge buffet with numerous delicious choices. It was impossible to try everything. The gym was nice with a lot of different training machines which were all in a good condition. The pool was big and nice for swimming or just cooling down a bit.The spa area has a sauna, a steam sauna and a jacuzzi. Also I probably had the best massage ever in this hotel (Royal Massage). We definetly would stay there again.

Miinukset: Just a minor point but it might be useful information for some people: there is no relaxing area in the spa where you could cool down in between sauna sessions. But the spa was really nicely made and had a nice and comfortable atmosphere.

Plussat: Kind and helpful staff. Clean, very well equiped,spacious rooms, great pool.

Miinukset: Grandious Sumatra Hotel used a lot by local high class. Perhaps some reflection of Sumatrian tradition would make this place more touchy.

Plussat: Toilets so big nd clean.. Bed so big, clean and comfort.. Aircond so cool.. Value for money

Miinukset: Nope

Plussat: Big room and bed

Miinukset: Hotel was infested with kids, kids friendly hotel and no space for breakfast. Had to wait for server to clear before there is a free table for breakfast. No place to have a proper swim as the pool was full of kids, not a lap pool but for those playing with water.

Plussat: Good breakfast. Awesome view from the room. Nice and helpful personnel.

Miinukset: Nothing. Everything is ok on the average

Plussat: Location

Miinukset: Wake up called at 5.30 am but I not requested , maybe call wrong room instead

Plussat: The staff is excellent in all areas and specially in 27th floor restaurant person in charge Ms Johana is very nice and hepl full.... I have book 3 more room for next stay on 7th Sept 2019 to 10th sept 2019 To celebrate Birthday in 27th restaurant....

Plussat: Nice big room, comfortable bed. Beautiful bathroom. Nice swimmingpool and wellnesscentre. There is a great view from the rooftop restaurant. Apart from the toweldesk the staff was very friendly

Miinukset: As a family of 2 adults and a child (11)we only got 2 towels at the pool, so we asked for another one which they refused to give us because we stayed in a double room (booked for the 3 of us..). Only after lots of arguing we got a 3rd. Very weird that they expect people to share a towel?! Very bad smell of the airconditioning in the room. You can't open a window so can't get fresh air in and the smell out. People rang our doorbell in the middle of the night several times. Don't know what the hotel can do about it, but it was annoying

Plussat: breakfast was awesome

Miinukset: nothing

Plussat: Great spread for breakfast of different cuisines. Most of the dishes were tasty. Good ambience in the restaurant which helped us to have a working business meeting.

Plussat: Buffet breakfast catered for a variety of tastes - and lots of choices. The hotel and staff were very nice, and conveniently placed right next to a shopping mall :-)

Miinukset: Nothing comes to mind.

Plussat: Great spread and a good number of varieties. Very tasty. Ambience was good. Arrangements of chairs and tables were not too close and hence privacy could be maintained. Good for quick business meetings.

Miinukset: Billing when check out could be quicker. Was a bit slow.

Plussat: Staff so friendly and welcoming, food catering for Vegans and staff making dietary arrangements for us without us asking was amazing. Sitting in the pool overlooking the river was fantastic, photos do not do this place justice, it’s amazing! Would 100% stay here again if ever in Medan!

Miinukset: Nothing!

Miinukset: Too spartan n AC is not cold enough for this huge room

Plussat: I had a very nice stay in Hotel Deli River. Really serviceminded and friendly staff, great atmosfere in Omlandia Restaurant and very deliscious and variated dishes. Relaxing pool-area and the cabin was clean and comfy. See you next time I'm in Medan.

Plussat: THE STAFF WERE WONDERFUL, LOCATION WAS A BIT FAR OUT, NO PROBLEMS WITH THAT.POOL WAS LOVELY.WE STAYED 9NIGHTS AND DID,NT EVEN GET APPROACHED BY MANAGMENT. I THINK THAT WAS POOR ON THERE BEHALF.

Plussat: The views wonderfulBreakfast great,meals not as good as I expected.The staff very helpful and friendly.

Miinukset: As I said,the meals were not so great.

Plussat: There was so much room and the pool was gorgeous, nice and relaxing

Plussat: Lovely hotel outside of Medan in lush, tropical setting. Nice pool with pool-service, open air restaurant with great good selection and nice buffet breakfast. Staff are welcoming and friendly, beds allowed for a solid 13 hour good sleep after our long flight.

Plussat: The grounds of this hotel are absolutely beautiful, and the bungalows have lots of European character. The staff are super friendly, helpful and attentive We only stayed one night, but I would not hesitate to book this place again. We really enjoyed our stay.

Plussat: The food was amazing the views stunning and the staff so helpful.

Miinukset: Nothing

Plussat: Very comfortable rooms with fast WiFi, comfy beds and good showers. Superb and copious breakfast buffet. Easy check in and out

Miinukset: Rooms are a bit bland, international business hotel style. Hotel laundry very expensive - they wanted 300,000 rupiahs for washing I got done round the corner for 20,000 Some reception staff need to improve their English

Plussat: Very clean, modern and pleasant. Food is okay. Pool is very nice but you must dress according to the Muslim beliefs if you are female, i.e no bikinis. Airport transfer was efficient. Check in was very slow but that was partly down to my partner and I not being married and the staff were unhappy for us to share a room. Location is good.

Miinukset: They made it quite uncomfortable for my partner and I because we were not married.

Plussat: The room service and massage provided is really good

Miinukset: Always have issue with the room checking in and always taking such a long time

Plussat: Great hotel with good facilities and very friendly staff

Miinukset: The price of the airport shuttle. The lady behind the reception indicated that the price was 150K. This seemed fine to us, a grab was 133K. The man who arranged the taxi confirmed the price. In the taxi asked again confirmation to the driver. He also indicated that it was 150K. When paying at the airport it was suddenly 250K!We were disappointed about this because it was not according to the agreement. So always have the price confirmed in writing. This prevents 'communication' problems.

Plussat: The location is at town area .

Miinukset: No massage service in the hotel .

Plussat: the breakfast at the hotel is top notch ... up to international standards

Miinukset: i wish you could have extend the discount for pizza and drinks

Plussat: It's my 2nd time staying in this hotel. I like the comfort and its rather convenient also.

Miinukset: Nothing

Miinukset: Their EDC machines of several banks did not work, so need many-many time swapping of my Credit Cards of several banks, for the settlement, really disappointing. The hotel should have improve the networks quality!

Plussat: Everything nice

Miinukset: Not​thing.

Plussat: Very comfortable place. The staff was really friendly and helpful. Unfortunately I needed a doctor later in the evening and the receptionist did everything she could to help us. A doctor came and later when we needed a car to go to the hospital it was arranged really smoothly. The breakfast is really good.

Miinukset: Nothing wrong with this hotel!

Plussat: Good price

Miinukset: Should helping international customer have money changer.

Miinukset: I stayed at Room 925 and it was a run down room. I was really shocked for Mercure Standards. I trust the Brand Namr is only a myth. The flooring, wa;;s and all fittings were archaic.

Plussat: location was good & breakfast was reasonable good. The staff and the hotel lobby was clean and comfort

Miinukset: The hotel AC was not cold even in the common area like lobby was stuffy and the AC in the room 0827 was not cold and sweating all night. The bed was broken I have to inform the house keeping to sort it out for me which they did but never expect this from a 5 star property. The room bathroom was dirty it need a good scrub and polish, over all the room sucks. Not recommended

Plussat: The rooms were clean and spacious. This hotel was a comfortable stay following a gruelling trek in Aech.

Miinukset: The food at the restaurant wasn't the best. I ordered a pasta hoping it would bring some comforts of home. It didn't. The chocolate cake was dry. But also I shouldn't have expected them to do western food.

Plussat: Price for per night is okay to consider.

Miinukset: The bathroom is old. Shower head is dirty. Flashing system for the toilet is faulty, taps are faulty.

Plussat: The bed was extremely good . The room was spacious.

Miinukset: The tv reception was not good

Plussat: Staff are well meaning, but seemed uncertain surrounding protocol.

Miinukset: We received a complimentary drink on arrival, but one glass had a lipstick stain on... Room was dated with stains on carpet, hair everywhere and a bathroom not up to standard. Completely unacceptable for the Mercure name. When we ordered their cocktail of the month, it took over 20 minutes to arrive despite us being the only people in the lounge. It was not worth the wait. Fitness suite was ill kept and outdated.

Plussat: Breakfast was excellent

Miinukset: No comments

Plussat: They have good breakfast

Miinukset: Booked for king sized bed... But what i got was 2 single beds... And they never inform or reconfirm with me earlier

Plussat: Clean

Miinukset: Expensive, not so safe on streets, poor breakfast, poor dinner menu, no window in room

Plussat: The gym was really good and the pool very clean. The staff was helpful and professional. Little pity thought that we didn't always understand each other (English was a bit poor). Special thanks to Mr Yadi in the lobby, who spoke almost perfect English and helped us with everything we needed and little bit more. For example he organised a safe and friendly driver to us (unfortunately don't remember his name). Hope to see you again.

Miinukset: You needed always a taxi if you wanted to leave the hotel.

Plussat: Staffs are friendly. Rooms are clean and comfortable.

Plussat: Friendly staff

Miinukset: I can’t speak Indonesian and maafgan saya. The restaurant made it hard to order a vegetarian meal. There was very little to choose for a vegetarian

Plussat: Good Gym Facility , Nice Swimming Pool. Professional Staff, Nice location,

Miinukset: Breakfast can still be improved , the sound proof in the room is not so good.

Plussat: The room is very clean.

Miinukset: Not much to say...all meet my expectation.

Plussat: Comfortable & good breakfast

Miinukset: The extra bed was sent to my room very late at night after calling and asking for it to be sent to the room so may times.

Plussat: I love the staffs. They are friendly n helpful

Plussat: Good

Miinukset: Small area room

Plussat: I love the professionality of the staff when they WhatsApp me earlier to confirm on my booking and re my request on having a connecting room. The location very near to the mall as well. Nothing much to the complaint as everything is good for me. A compliment to the front and back-office staffs. Very recommended.

Miinukset: I'm not sure, perhaps its just rooms I booked did not have the freezer, but not an issue for me.

Plussat: Clean and good staff, my room was upgraded, thanks for that.

Miinukset: Not happy with my swedish massage, the therapist burping while massaging my back and did not apologize also she should use a mask. She didn't explain anything like I had to ask for the disposable undies, where to put my bag. She seemed to be in a rush. worst massage i've ever had. Not recommended.

Plussat: Near to Mall and many restaurant

Miinukset: Parking area too small.

Plussat: Location was great, in house Spa very nice touch.

Miinukset: No atmosphere at all , no fridge in the room. Small rooms

Plussat: Good Location

Plussat: very good

Plussat: Location is very good for a business trip, just next to the railway station, which connects with the airport. Recommended to stay, the service and staff are nice too

Plussat: Location very good. Staffs are friendly. Room are cold.

Miinukset: People walk pass your door can hear their conversation clearly. Even the staff using walkie talkie, can hear both conversation as well.

Plussat: strategic location

Miinukset: room too narrow

Plussat: The Receptionists were very helpful and cheerful

Miinukset: The toilet blown in the last Dao of my stay

Plussat: Staff are friendly

Miinukset: Room look old style

Plussat: Everything

Miinukset: Nothing

Plussat: only about breakfast, if you stay longer, the thing that you hope is a different menu

Plussat: Exceptional hotel. Very friendly staff. Great value for money. Restaurant is wonderful. Quiet location. Everybody efficient. Our son caught the flu and the staff helped us find a good health clinic. Breakfast was outstanding...

Plussat: Basic hotel, okay breakfast lots of Indonesian food. Old but functional gym facilities.

Miinukset: Unfortunately, the pool was not very clean.

Plussat: Reasonably good spread of breakfast and tasty.

Miinukset: Lift access swipe card slow response.Reas

Plussat: The large bed was great. I really liked the armchair. The breakfast buffet was first class.

Miinukset: all was great enjoyable stay.

Plussat: Fantastic staff, attentive and professional

Miinukset: Location... However the staff were very helpful to arrange taxis.

Plussat: many variety of breakfast, they should make name tag for each food in the buffet

Miinukset: please renovated the fitness center the room key did not work properly

Plussat: Environment, location and also the staff

Miinukset: Nothing

Plussat: staff and food

Miinukset: nothing

Plussat: SECURITY • [7.5] A key card is needed when accessing the elevator to get into the room. A safety box is available in the room. HYGIENE • [8.0] The lobby was clean. The room was clean and the beds were tidy. The bathroom and shower were also clean. LOCATION • [8.0] Hotel is easily located by its vibrant purple color. Rahmat International Wildlife Museum is located right next to it. There are several restaurants nearby the hotel. Downtown center complex is located 15-30 minutes by taking Grab/GoCar (depends on the traffic). AMENITY • [6.7] Had a minor issue regarding the phone in my room [6.0] and an issue with the soap's container [5.0]. The WiFi worked well [8.0]. Several amenities are available on request to the room service (i.e. hairdryer). Too bad the voltage of the hairdryer was too small [6.0]. The breakfast buffet was surprisingly good. The variation of the foods was great and we got a great taste of Medan's culinary. Quiet splendid in my opinion for a 3-star hotel. My mom and I loved it. :) [8.5] FACILITY • [7.0] The hotel's facility was well maintained. There was a slight odor of paint at our floor. It's apparent that the wall was painted recently. But the smell was still OK and it shows that the staffs try to maintain the appearance of the hotel for guests' comfort. SERVICE • [8.0] All of the staffs are helpful and have a good courtesy towards guests. They readily assisting me when I had issues in my room. VALUE • [7.0] For the rate given I think it's a good choice for those who needs comfort while having a short stay in Medan. FINAL VERDICT [7.5] GOOD TO EXCELLENT This is a nice hotel for having a short stay. I recommend this hotel for budget travelers who're willing to pay a bit more (compared to other hotels) in hoping for a better staying experience. There're still many aspects that need to be improved, staffs should regularly check for a broken or problematic amenities.

Miinukset: • AMENITY The only major issues I had was with the soap container in the bathroom. At first I thought that the soap had run out and try to call the room service. Apparently the phone was also broken and so I went to the lobby myself to inform both of the issues to the receptionist. The staffs were really helpful. They replace the broken phone and also checked the soap container. Apparently the soap liquid got hardened and blocked the container outlet. The staff replaced the soap with the new one immediately.

Plussat: The hotel has a central location. The staff was extremely helpful and allowed us to use their Grab accounts to get us transport. They also organised a great driver for us for our further trip through Sumatra. Breakfast was abundant from an asian point of view,

Miinukset: The breakfast cathers to asian tastes or maybe I should adjust my taste.

Plussat: the property was clean and comfortable.

Miinukset: the checking in process resulted in an argument. we have booked for 7 rooms and almost each of us were assigned to different floors. we were not happy being apart like this. one of the lady staff was quite rude in telling us only these rooms are available. the manager then helped to put us all in the same floor.

Plussat: Hotel was clean, beds were comfort and the staff was helpful. Breakfast was great and the location was so strategic, close the place we wanted to atend

Miinukset: Nothing

Plussat: All staff so friendly good job..

Miinukset: Room very to smelly for non smoking room.. aircond not so cold..

Plussat: Very good breakfast, location is a little far from eateries but GrabCar solved it all.

Miinukset: None

Plussat: Nice room. friendly staff good service .

Miinukset: Nothing

Plussat: Breakfast a bit disappointing because not much choices of pastries. Location is great.

Plussat: Non

Miinukset: Room is not spacious. Overall the hotel space is very limited. Pool is small. Staff is not prompt in service. Location not good.

Plussat: Comfotable room and lively hotel. We enjoyed the swimmingpool and breakfast buffet. Staff was friendly.

Miinukset: We made a reservation for 3 persons but once at the hotel we had to pay extra for the 3th person.

Plussat: A hotel like in Europe Free airport transfer European breakfast

Plussat: I like the location

Miinukset: Not enough parking and only 1 lift working

Plussat: Friendly staff, helped us out when I had to stay at the hospital unexpectedly.

Miinukset: Nothing much really. Breakfast might be a bit limited in choice for some?

Plussat: Polite staff, clean room

Miinukset: Breakfast less attractive compared to my last visit

Plussat: The food is very good.

Miinukset: The room does not have coat hangers for clothing for longer stays

Plussat: Have all the basic needs of a hotel, location is good.

Miinukset: The bedsheets were not clean, there were blood stains! The room door wasn’t able to lock and we requested them to fix for at least 4 times since day 1. Their resolution is only sending engineers trying to close and open the door for a few times, they even took out the whole thing to fix. Could have change us to another room earlier (they said they didn’t have extra rooms...). The housekeeping is slow and they took forever to pick up our call, we requested for extra towels but it never came.

Plussat: Exactly what would be expected. We ate in the restaurant, the food was great and staff were very friendly and helpful.

Plussat: I like room interior and cleaness of property. The location is excellent!

Miinukset: Non

Plussat: Your front office staff were excellent especially Amalia. Straight 5 stars!!!

Miinukset: There were no floor mats and should maybe have more pillows for the comfortable bed

Plussat: good and comfortable

Miinukset: hospitality

Plussat: The staffs are very friendly.

Miinukset: The room is not properly clean, especially the toilet area. The furnitures are a bit weared off.

Plussat: The breakfast was good but, more of local food apart from the bread, butter & jam. Should consider organise more international varieties. The locan is good, neat & clean too.

Miinukset: I was trying to reach the property through email / booking.com to check & ask for a Airport pick-up but, there was no response after sending many communications. Reached the hotel at 1 pm but, the front office staff asked me to wait until 2 pm to check-in :(

Plussat: Room is clean and staff is friendly.

Miinukset: The Air Conditioner its not cold, the Hot Water on the bathroom its not hot enough.

Miinukset: Sometimes poor wifi signal

Plussat: The staff at the front desk were very friendly and helpful.

Miinukset: Most dishes at the breakfast buffet were a little oily for me .

Plussat: Bed was comfy. Sheets and pillow cases were clean. Hot water worked.

Miinukset: Woke up to 5 little cockroaches in the sink and 4 in the bathtub. The spa outright refused to give me a receipt.

Plussat: The surrounding green

Miinukset: Lift slow....the carpet at 6 th floor where i stay smell unpleasant

Plussat: Staff all helpful. Free shuttle to airport train station. Breakfast was good but pitched towards Indonesians Some good food places near to hotel.

Miinukset: Bed pillow was a rock. No hand towels in bathroom. TV channels mostly snow over the picture. Dining area in penthouse really needs a serious refurbishment and made Non Smoking.

Plussat: Room

Miinukset: Breakfast

Plussat: Polite staff

Miinukset: The room 204. Bathroom/Toilet leaking. Aircond noisy. Bedsheets damage -tear hole. Not worth for the price charge.

Plussat: Breakfast

Miinukset: Only 2 pillows...should have extra pillow...no tissue in the room, just in the toilet

Plussat: Good location and value for money....room with bathtub

Plussat: Good location. Nice floor-to-ceiling windows (if you ask for an executive room). Rooftop restaurant. Breakfast - good range of Indonesian food, but limited selection for non-locals.

Miinukset: Air con worked, but not powerful enough so the room never really got cold. Standard rooms are tired and have tiny windows - make sure you get an executive room.

Plussat: Good value hotel. Room was cool and clean. Restaurant on the top floor had an impressive view and a really wide assortment for breakfast. Location is close to the touristy things. Just a proper formal hotel for a really good price.

Miinukset: The top floor restaurant was really hot already early in the morning. We had to move 3 times to find a spot that was do-able.

Plussat: Near to town

Miinukset: The place was very old. The environment it not up to my expectation.

Plussat: Service and fiew

Miinukset: Nothing

Plussat: Great location, spacious room, attentive front staff

Plussat: Morning breakfast.

Miinukset: Toliet without water hose.

Plussat: The staffs are helpful. Location is good.

Miinukset: No swimming pool.

Plussat: Very good location with so many choices of food.

Miinukset: My first room was smelly even though it was a non smoking room. The second night I asked to change the room, and luckily it was a better room.

Plussat: Breakfast was very good. Many thanks.

Miinukset: Nothing.

Plussat: the staff was very helpful and nice.

Miinukset: The hotel sounds proof is very bad. super noisy. i can clearly heard the sound of my next room or even upstairs and lobby.

Plussat: location and breakfast good

Miinukset: room floor & bathroom floor not really clean

Plussat: Close to local food stall

Plussat: Room is clean, staffs are friendly and convenient for food.

Miinukset: There's a bit of damp smell inside the room when we first enter the room.

Plussat: thanks! they upgraded my room!! good location, near airport train station, easy check in process, food was just OK nextdoor to alfamart and ATM, you can find various local streetfood in evening by walking distance

Miinukset: you open the windows curtain than will see the lobby area (may be im not lucky here) what im expecting was a street or city view. less parking area

Plussat: Comfortable and affordable room. Well located in Medan. Staff is helpful

Miinukset: Wifi was very slow. Some Tv Chanel didn’t work properly

Plussat: Location close to the train Station and opposite to the hotel is a great restaurant - Tip Top.

Miinukset: Breakfast did not meet our expectations. There were meals in our opinion for lunch/dinner and not for beakfast. We prefer eggs, fruit, vegetable. (But it’s just our opinion)

Plussat: People are nice!

Miinukset: Small room and small bathroom

Plussat: nice accomodation. suitable for family as they have rooms for 4 people.

Plussat: Its near to merdeka walk and train station.. and walking distance to pasar ikan lama..

Miinukset: Annoying car horn and motorcycles sound from outside you can hear from inside..

Plussat: Location is great

Miinukset: I can not sleep at night as they did renovation from 2 am till dawn.. Can not imagine why do you choose to do the renovation at sleeping time.. Please use common sense.. Omg!

Plussat: Nice Hotel, new and neat. Handy location in central Medan close to railway station and interesting shopping. Rooms are well appointed and comfortable. Breakfast was ok.

Miinukset: The experience was significantly cheapened by the fact that the bedsheets were not clean. It looked like they hadn't been changed before we checked in, and there was hair in the bed. Could also have used a fridge in the room. The state of the sheets mean that I may chose not to stay again, which is sad, because otherwise a nice hotel.

Plussat: It’s in a great location , walking distance to the airport train station . The staff were lovely and breakfast was great .

Miinukset: Most of the rooms don’t have windows but maybe that’s a good thing as it’s a very noisy street . A minor issue is that reception weren’t able to lend us an umbrella when it was pouring with rain so we could go to the corner shop .

Plussat: I like that we can order food in the convenience of our room. And in front of the hotel, there is famous restaurant. Like tip-top. Then, walk a bit more and you got another famous restaurant called Garuda. Pretty nice location.

Miinukset: No hot water, when we tried to use the hairdryer. The electricity suddenly cut off. The voltage is not enough, I guess.

Plussat: Everything is perfect...good n nice hotel for family

Miinukset: Nothing

Plussat: All

Miinukset: Nothing

Miinukset: Not suggest to others

Plussat: Amazing pillows! We were there after a long travel from Parapat/Lake Toba just for the night before our flight early next morning. It's location just above the train station to the airport is a great plus. Very close to Centre point Mall which is great for food options. Breakfast option of Starbucks coffee/tea with croissant was a nice touch as well.

Miinukset: Some traffic noise due to it's location but that was still bearable.

Plussat: Rooms are ok but need to clean toilets bowls. Maybe the toilet is old n have brown stains in the toilet bowl.other than that I'm happy with the reception.

Miinukset: Improve in cleanliness of the toilets.

Plussat: Well, not really liked but I didn't mind the croissant & coffee 'breakfast' at Starbucks. Once you know this is what's coming... The bed was very comfortable.

Miinukset: The check-in procedure was very formal and had to be done immediately, whereas once it was all paid and done it turned out I had to wait until 1pm (the official check-in time). The thing is, it was already after midday and I do think the staff could have shown a little flexibility as I cannot possibly believe there wasn't a room ready at this time. In the room itself, the toilet was far too close to the shower cabin so anyone taller than 1.80 m will have a problem there. And the bedside table light switch and the socket were hidden so absurdly, there was no way to deal with it comfortably.

Plussat: Good surrounding.

Plussat: The hotel staff was helpful and the room was clean and comfortable. The location was good as it was within walking distance to a market place and taking the train to the airport was really convenient.

Miinukset: Breakfast provided was at a Starbucks at the location but the coffee was really watered down. I guess the saving grace was the butter croissant which at least tasted like what a croissant should.

Plussat: The room area quite spacy.

Miinukset: No proper place and proper food for breakfast. Expected a spread of food. No lounge to rekax n listening to music. Constant n irritating noises fr the train.

Plussat: So convenient for train taxis and mall

Miinukset: Breakfast choice could have been more extensive

Plussat: Front desk. First impression matters. Splendid greatness of beauty.

Plussat: Location

Miinukset: Room is very small and a bit smelly

Plussat: The location is great, across from Lapangan Merdeka and right above the train station. The staff really stand out for their friendly and warm professionalism and efficiency. The bed is uber comfortable with generous pillows.

Miinukset: The bathroom is so poorly designed you have to sit sideways on the toilet, the little package of toiletries is wasteful and unnecessary and could be given on request only. I'm not sure what is in the dispensers on the wall in the shower, labelled shampoo and soap. They're both the same and leave skin dry. One sachet of 3 in 1 coffee is poor in an international hotel. The power points and sockets are hidden under bedside units and you have to get down on your knees to access them. The included breakfast gets you the bare minimum, watery coffee and a croissant at Starbucks in the station precinct. It's starting to feel shabby, the kettle is broken and bodged back together, cigarette burns on furniture and the smell of stale smoke, scuff marks, cracks in the wall etc. Security is poor, with easy access from the street or station to any floor via lift.

Plussat: Direct conversation between the hotel manager and myself. Timely room servicing.

Miinukset: Shower area drainage, no shower door, air vent screen needs sanitizing and limited western style meal options on the room service menu.

Plussat: None

Miinukset: Smell of cigarette smoke in non smoking room, old, dirty and dusty carpet, dusty bed cover, old toilet

Plussat: the staff helpful and friendly

Plussat: Location of the hotel.

Miinukset: There is so many ticks (kutu) on the bed on the second nigth. It was happend 2.30am

Plussat: The staff was friendly enough, though far from the most expedient.

Miinukset: They gave us a smoking room when we asked for a non-smoking room. The room was too hot and the air conditioning couldn’t cool it down. There was a live centipede in the toilet. It was dirty.

Plussat: Location

Miinukset: Shower pane not in good condition and water choked both at the shower and washing basin

Plussat: I liked the plush pillows and the fluffy towels.

Miinukset: The shower drain really could use some improvement. The bed sheet + pillow covers need to be replaced with new ones that are free from eternal stains. The staff really must inform guests who are checking-in regarding the unusable wifi instead of giving them the password only to tell the guests, later on, that it's been out of service for some time. Old furniture in the room, the lobby, everywhere. I guess it's just an old hotel.

Plussat: Location, quiet, family hotel.

Miinukset: Breakfast not so good compared to other hotels I stayed with cheaper cost. Bad cover looks not so clean.