..when I complained about the bad room, they agreed to refund my money
I booked a 4 star hotel for what then looked like a bargain price of $32 per night including breakfast. When I got to the hotel, the 4 star facilities was overbooked, so they put me in an adjacent wing which was either 1 or 2 star. The toilet stank, there were handprints on the wall..the furniture and look was 1 or 2 star quality..there were many other problems. I spoke the the director of marketing and without any problem, she agreed to refund 28 or 29 days which I had booked online. The refund took not 24 hours as is normally but 2-3 weeks, so the booking company was not as good as one would normally expect. I will never book this hotel again...
The hotel & room were simply fantastic. The fitness gym, also included with the room, was large & great, as was the pool. There is a wonderful spa onsite.
Fairtex Express sijaitsee lähellä rantaa, ja Terminal 21 Pattayan ostoskeskus sijaitsee 3 minuutin kävelymatkan päässä ja Pattayan ranta 8 minuutin kävelymatkan päässä. Käytössäsi on business center, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 5 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.