Allegroitalia Pisa Tower Plaza

Localização boa.

Bad service, we were charged for checking out 15 minutes after the scheduled time, charged for slippers that were not in the room when we arrived, forgot a cold shirt in the breakfast room, and no one returned me. Bad experience.

It was advertised on booking.com that there was a pool and sun Loungers when we got there we were told that the pool was closed but this was not mentioned in the booking also when I said this to the staff they did not offer any kind of compensation and were very unhelpful even telling me that they didn’t have a manager for me to speak to, what kind of 5 star doesn’t have a manager? Overall place is run down not worth the money and the hotel was basically empty such a bad sign, wouldn’t recommend

I really liked that it was super close to the airport! and it only took me about 15 minutes to walk to the Tower of Pisa and the Piazza. It is a great location for sure. They did let me check in a little early which was really kind.

I booked this place because it had a gym, which was decent. I also decided to splurge on a Junior Suite since I had two nights there. The room was definitely not the cleanest. There was still hair from a previous guest on the bed and on the floor, it was a bit tattered and the water situation was a bit strange. When you opened the faucet the water was like brown for a bit then it cleared up. Not sure if this is a Pisa thing? or if it was just a plumbing issue. I would have given this place an overall great rating but honestly the cleanliness thing really bothered me. I travel A LOT and rarely take my time to write reviews, but this place truly was a bit disappointing on this point. The staff was nice enough, the breakfast was 'ok'. I probably wouldn't recommend it if you are wanting to stay more than just one night. If you don't care about this kind of stuff then overall it was fine for the price. But you get what you pay for.

Unsatisfactory

Friendly staff with good customer service.

The toilet in our room had been used when we walked in. The floors were dirty and the bathroom counter top looked like it was going to break at any point. The swimming pool outside was nice but there were ants all underneath the chairs.