Hammamet hotellia

Plussat: Friendly staff, nice location, great food

Miinukset: Booked a single room, but there were no way to choose a sea view side at check in.

Plussat: Everything was cool

Miinukset: The shutdown of the hotel at midnight, there is no enough music to enjoy during the day, activities very poor

Plussat: Staff,spacious rooms and wine quality(extra wines)and price

Miinukset: Foods not very good,we eat outside too,it was more delicious

Plussat: Nice food

Miinukset: Nothing

Plussat: Food, Staff & Hotel was great.

Miinukset: Couldn't fault.

Plussat: Everything was good

Miinukset: The comportement of some waiters especially in pool was not good And the team of animation they don’t have experience

Plussat: everything about this hotel is good really liked the staff and the food

Miinukset: internet connection in the rooms was not stable

Plussat: Facilities all together and fantastic location.

Miinukset: Customer service not good at all .

Plussat: ++ food very diverse and delicious ++animation and stuff very friendly

Miinukset: Stuff at the reception Wifi coverage specially in rush hours Noise at the left side of the hotel

Plussat: When you stop by this wonderfull stay and experience the professionalism of challenging anticipation needs, guest satisfaction ,you have no doubt in the career prospect of the hotel . Hospitality to persue in success.

Plussat: Kaikki

Plussat: The beach is pretty good, you can see the sun raise on your bed. And the food is delicious.

Miinukset: The shower is soso.

Plussat: Very tasty breakfasts, unique interesting location on the seafront. The rooms are spacious with a beautiful view of the sunset I would be happy to come back to this place.

Plussat: Space and staff

Miinukset: Surroundings, hammamet city

Plussat: The swimming pool, the beach, the breakfast! All in La Badira was perfect!

Miinukset: The hotel is a little bit far from the Medina or centre, so you have nothing to go outside. This implies you to have all meals at the hotel with less varieties/few options.

Plussat: Meillä oli huoneena Deluxe huone merinäköala 45 m². Osasin odottaa, että kovasti moittimista en voisi löytää. Ja ei muuten löytynyt. Tämä hotelli oli yksinkertaisesti erinomainen. Kyse on pienistä yksityiskohdista. Kun saavuimme, automme tutkittiin turvallisuuden takia. Samalla kuitenkin portilta lähti viesti respaan, että asiakkaat ovat tulossa. Kantaja oli vastassa ja aulassa saimme heti eteemme teetä ja jotain pientä syötävää. Söimme lounaan hotellilla ja ui-jui miten hyvän tonnikala-tartar:in sain eteeni. Olen hirvittävä nurisija aamiaisen suhteen, mutta nyt oli vaikea keksiä mitään kehityskohdetta. Koska hotelli oli ainoastaan aikuisille, ei ärsyttäviä hälyääniä kuulunut mistään. Asiakkaina oli varakkaita tunisialaisia pariskuntia, ranskalaisia eläkeläisiä ja se kiintiö japanilainen nuoripari häämatkalla. Erittäin ilahduttava info oli pukukoodi. Näin helposti ehkäistään erilaiset epähygieeniset ja ällöttävät rätit/kaavut/housut päällä uima-altaaseen hyppijät ja ruokahalun karkoittava ”venäläinen oligarkki karvaisen vatsansa ja hihattoman T-paidan kanssa” -tyyli ruokasalissa.

Plussat: Clean Friendly staff

Miinukset: Uncomfortable pillows Expensive

Plussat: Hotel is top of the line everything is beautiful. Be aware of ocean front only rooms. You get 1/3 ocean view and 2/3 abandoned wild land that is very unpleasant to look at ( dirts, random parked cars with loud drunkards who kept stairing at hotel balconies). When we tried to change the room, the customer relation agent had a tantrum and I had to steer him away from it, even though the hotel was almost empty. We chose to have a massage the next day. I can't get over the fact that they charge top dollar for 80 minutes relaxing massage, which is delivered by a very incompetent staff who we felt had no clue to what they were doing ( my wife and I were very disappointed with the quality). The Spa is extremely clean and luxurious, it just lacked a competent "masseur" who will make it worth the 180 dinars. Although they were very polite, just did not really know how to stimulate stressed spots. Breakfast was extremely good with a wide variety of good quality food. very friendly and accommodating waiters.

Plussat: Everything especially the staff they are awesome

Miinukset: Therisn’t a dj in the pool

Plussat: Awesome view bed supe comfy staff kindly and available food and cocktails amazing

Plussat: Great staff always smiling and welcoming

Plussat: I appreciated all kinds of services inside your agreeable hotel, everything was perfect and it exceeds my expectations and I was greatly joyful by your staff at its different levels, I congratulate you for it!

Miinukset: After a long time of reflection, what I didn't really like is that you didn't give me the opportunity to criticize you on something that I didn't appreciate, as I used to do it in other hotels, you were so perfect

Miinukset: i thought i paid for the whole stay through booking (i usually do). but i found out i only paid for one night upon leaving so that troubled me on my very last day- I also wish they turned the AC on earlier in the lounges

Plussat: Very helpful team, we can feel they really want us to feel welcome and it works! :-). The hotel and room is very spacious. very nice environment. Good breakfast. The beach and the swimming pools are great too.

Miinukset: The range of gastronomic choice is a bit limited, despite the 3 restaurant so it could become slightly repetitive after few meals. It would also be nice if the hotel could expand the range of beach facilities, such as dingy sailing, catamaran etc.. they are present on site but customers of the hotel are not allowed to use these.

Plussat: Facilities, very friendly and helpful staff, breakfast and restaurants

Plussat: It was perfect. Thanks a lot to all the staff there. They are very kind and caring about all details. Always ready to help you on any thing even it is not really there job to do. I want to thank you all for the surprise that they did for me and my wife. In fact I just told them that we are here to celebrate our wedding anniversary and they immediately prepare a surprise for us...

Plussat: Every thing was perfect i will come back soon for sure

Plussat: Clean

Miinukset: Some safety measures for the kids such as tripping hazard

Plussat: This is a good hotel suitable for families with children as there is a small aquapark and animation team. In the morning children from kid's club are riding the banana boat for free - they like it very much! The territory is large and very very green - it is pleasant walking around, the beech is also nice and wide, there is a good beech bar with nice view where we often took tasty iced coffee - it was great! Also the hotel navigation is very very good - it is convenient, clear and clever. All zones made in such a way that it is easy to find the way and to get to the place you want.

Miinukset: I want to critisize the SPA - the underground floor area where there is hammam, hydromassage and thalasso treatment is very old and needs rennovation. It was unpleasant to take the course of thalasso there, though the staff is professional and friendly. In the upper floor design is ok, but cabins where they do massage needs better sound-isolation because there is no effect of relaxation when you hear other people walking and talking.

Miinukset: Room was not clean, we have asked many times to change the bed sheet and the pillow cover but they kept it as it is Alot of mosquitoes and small spiders in the room

Plussat: Food very good and the staff very good

Miinukset: The room

Plussat: Hakim, tennis trainer Karim, chef of entertainment Motaz volleyball trainer Amm Hedi in the main restaurant Ridha el Bey Chafik Gargouri, you are so professional

Miinukset: All was exceeding my expectations

Plussat: Animation team espacially for kids, The beach bar, The location of the hotel, The swimming pool and the beach, The staff is friendly, foods an drinks are available all the time, great variaty but average quality, Price is fare.

Miinukset: The facility is old, it's not that clean for a 5 star hotel, The food is available in qunatity but lack some quality, The Juces are all not natural, the cocktails are bad quality for a 5 stars hotel,

Plussat: Suuri hotellialue. Siisti ja hyvin hoidettu puutarha. Allasvaihtoehdot kivoja perheelle. Allaspyyhkeet iso plussa lasten kans. Iso huone plussaa. Meillä oli kaksi 4-hengen huonetta, 3 lasta ja 5 aikuista. Molemmissa huoneissa isot tuplasängyt sekä levitettävä sohva joka myös mukava nukkua, silti huoneessa mahtui liikkumaan. Huoneet oli lisäksi väliovella joten saimme enemmän yhteistä tilaa. Lapset viihtyi hyvin. Mukava iltashow joka sopi koko perheelle. Ei tarvinut juuri poistua hotellista.

Miinukset: Ruoka ei yltänyt hyvän tasolle. Siinä kohtaa hinta ja laatu ei todellakaan kohdannut. Ehkä pienempi valikoima ja laadukkaammin toteutettu buffetti olisi toiminut itselle paremmin. Joka päivä oli lähes samat vaihtoehdot ja lapsille aina samaa ruokaa. Yksi iso miinus huoneessa: Vedet tuli lattialle ja kasteli joka paikan. Kylpyhuoneessa kun ei ollut lattiakaivoa eikä kai suihkun/ammeen kaivo vetänyt. Lattia lainehti, jostain laattojen raoista tuli vettä koko ajan. Itse jouduttiin pyyhkeillä tukkimaan ja kuivaamaan. Pelotti, että lapset liukastuu. Ilmoitettiin asiasta respaan kaksi kertaa. Emme voineet ottaa kylpyjä enää.

Plussat: We were 2 families with kids aged 10 and 12. The hotel provided such a pleasurable environment and facility with safe, clean, secure and friendly amenities and staff. I m definitely going back

Miinukset: We needed some basic Medecine. We had to go outside to find a pharmacy. I would have appreciated they had a nursery in house.

Plussat: Overall good stay but I would prefer their sister hotel next door.

Plussat: Excellent to relax and unwind. Fantastic views from the bedroom. Variety served at breakfast and dinners.

Plussat: Swimming pools

Miinukset: The beach is small .. and the barber is terrible!

Plussat: What a find. A real jewel in the desert. Beautiful.

Miinukset: they don’t respect the islam way to swim in the swimming pool while its islamic country

Plussat: Location Jacuzzi Friendly chef and waiting staff

Plussat: Customer care and focus done by employees to fulfill the customer needs.

Miinukset: Everything was excellent. No.negativ feedback.

Plussat: The location was good and the food was very nice. Reception staff welcoming and helpful

Plussat: Extra comfy bed, lovely setting, good breakfast, great beach access

Plussat: At this place we felt like we are home. It was more than we expected. We booked 2 nights but we extended our stay. The team treats you like a family member. Everything was perfect.hospitality. great location. Cleanliness and The food was delicious i am picky but i loved the food. Don't miss the spa is a must do.Don't think twice just book this hotel. We will definitely go back InshAllah. Thank you so much bel azur crew.

Miinukset: Nothing

Plussat: Nothing, I would never go back.

Miinukset: It was the worst hotel I've been in. Old rooms, something broken in almost every one of them (we saw 7).

Plussat: Food, staff & Hotel overall was great.

Miinukset: Can't fault it.

Plussat: Beachfront facility

Miinukset: No Wifi in the rooms, and this is tricky because it is not stated in the Hotel description. Breakfast and dinner included was just OK, not great.Check in took about 15 minutes, because they couldn't find the voucher, although they found the reservation. I don't really understand this!! I was planning to stay 2 nights, but I stayed only 1. I won't stay there again!

Plussat: The beach was the prettiest and cleanest on the whole stretch of Yasmine area. The animators were friendly and added life to the dreary hotel. Lovely view (I was lucky enough to get one facing the sea/pool. Was very quiet and peaceful.

Miinukset: Food was horrendous! Turkey and chicken nuggets for dinner!! By 8pm all foods were finished and no efforts towards replenishing them (salads especially), no variety but rather repetitive roasted vegetables (aubergine and tomatoes slices with a sprinkle of cheese, then aubergine cubed this time roasted with no flavour whatsoever). The alcoholic options you have is merely the worst wines off the tap, fake juices off the tap but luckily one can't really complain about beer off the tap and the sparkling water tasted purely like overly chlorinated tap water wit added fizz. Pasta station looked like a child made a few pasta dishes with the most unappealing spag-bol, meatless carbonara, and sad excuse for a penne arrabbiata! the pizza tasted purely like a half-baked frozen pizza with stodgy and soggy centre- and literally that was all on offer. Desserts were quite generous form the look of it but then again by 9pm sharp they were wrapping it away. at least there's cheap ice-cream that can be taken away. I advise against booking in low season as I think effort is less made towards you in all aspect. NO ROOM service as well- such ruse to have you consume whatever was prepared at main restaurant. If I wanted a drink by the pool, there's no waiting staff so one has to walk the way to the only bar serving (inclusive guests) to order and then minutes later brings it to you! No kettle in the room.

Plussat: The space very big, the environment was good.

Miinukset: Restaurant and food

Plussat: Clean fresh Lovely view

Miinukset: N/A

Plussat: Kind staff.

Miinukset: Not comfortable; Got a very far room. Very noisy lobby and room halls due to a 3 days conference. Poor food choice. Parked my car 2 nights outside of the hotel due to mismanagement of the parking.

Plussat: Two big swimming pools nice location on the beach most of the staff were friendly and welcoming (specially those in the reception) Room was big,clean and modern

Miinukset: the breakfast was really bad with very few options lack of restroom amenities ( conditioner, lotion,comb...) Have to put a deposit of 20 tnd to burrow a towel

Plussat: We visited for honeymoon with my wife.Room was big and clean.we like facilities,swimming pool is so big.One is for half olympic who likes to swim other for fun and one more for childs,hotel is big and good traditional art shapes(pictures,furnitors).

Miinukset: First of all meals are disaster.I came to tunis many times i never ate such bad meals.if you have reflux just eat salad cause all the others meal are cooked in bad oils which makes you disturbed after eating. Second is staff are not enough counts and definetly not happy at all.they dont smile. and i am turkish and my wife tunisian.there are different services for french people.staff smile to them and whatever they ask they do immediatly.When you ask smthg they do with bad face.I can tell you easily that hotel smells racism to last drop.They shouldn’t seperate people and i never felt this in tunisia till this time.Bar staff are so rude.If he understand that u dont speak french he try to mock with you.beach animators are rude and say some arabic bad words to tourists.specially to russian tourist.

Plussat: The friendliness of the catering staff members. The hotel architecture. The security team at the gates. Easy access to the beach.

Miinukset: - Poor cleanliness standards in the common areas (lobby, restaurant, pool terrace, elevators, hallway carpets). - Cleanliness is dismal in the restaurant area. - Disgusting beach area, full of plastic trash, cigarette butts and unattended trash bins (in the shape of clay jars). The area is dead and unlit in the evening (sunbeds piled up, beach bar closed) and unattended by personnel. - Poor housecleaning services, terrible bed and bed linen quality. - Poor maintenance, visible in the A/C situation, water leakages, sluggish sink and bath tub caulking, drooping curtains, etc. - Serious A/C issues all over. The latest incident was the advertising panel inside the lift that fell off one of the lift walls, with its glass part and sharp edges on the ground. We reported it to one of the maintenance staff members who was thankful to be notified. - Poor food quality and variety, vegetables were often undercooked in water. - Guest behavior was absolutely shocking. - Patchy internet connection in rooms. We reported the problem several times but no solution was offered. - Lifeguards, particularly in the quieter smaller pool, are practically useless. They are mostly absorbed by their phones or their friends. They selectively scream at some teenagers and kids of Arab origin, but discard misbehavior of Western/Russian pool users. - No amenities inside the room such as complimentary coffee and tea supplies as is standard worldwide, even in budget hotels. The all-inclusive formula is no excuse for the absence of such amenities. - Poor quality shower and shampoo supplies, bring your own. - Insect-ridden place with black crickets, bees, wasps, flies and mosquitoes. - Mini-kids' club mostly empty, and the attached bathrooms (W/C) were mostly occupied by adult hotel guests, resulting in stench. - Night animation was repetitive and boring. - Some rude reception staff members.

Plussat: We got update normal room to suite . Wow . The staff is so friendly. Rooms very clean . Good animation .

Miinukset: Everything was good. We didnt miss anything. Only waterslides ... lol

Plussat: entertainment was great, staff very friendly

Miinukset: AC wasn't working

Plussat: The pool. Wide range of facilities. Free entry to other facilities. Staff couldn't do enough for us.

Miinukset: Food there was limited choice. Food was not always replicated replenished. The animation staff could have done a lot more.

Plussat: The price between the quality was brilliant!

Plussat: The dinner was good.

Miinukset: The breakfast wasn’t up to my expectations. Pb with the air conditioner. The time for the pool( just from 12 to 15) which is not enough.

Plussat: Staff were friendly Food was great

Miinukset: The whole management especially food was terrible

Plussat: The best place to get rid of work and daily life stress!! Everything is amazing! The food! The customer service! The entertainment activities, the beach, etc... we even got a room upgrade!

Plussat: The facilities and room were in very good condition and the lobby and pool area are beautiful.

Miinukset: At check-in, which took a very long time and was intensively focused on checking our identity documents and making photocopies of it, the single Tunisian woman we were traveling with was pulled aside by hotel staff and asked if she is married and with whom she would be sharing her room. We found this to be an invasion of privacy. It was a very uncomfortable welcome to the hotel. We were also asked to pay for our entire stay in advance, which felt cheap on the part of the hotel. This is not standard practice at all hotels in Hammamet.

Plussat: I like everything and the staff

Miinukset: High quality

Plussat: Beautiful rooms and pools.

Miinukset: The food was bland and poor quality. The food presentation was unappealing. The hot food was not hot.

Plussat: The SPA was good, the food was good.

Miinukset: We had to chchange the room twice. In the first one, we had permanently elelctricity cuts, well bad luck it happens, but in the second room, which was not as nice as the first one. I discovered, that there has for sure someone used the room before, inclusive the bed. The water bottle was open, soap used, hair in the bed...not only hair from your head!!! The third room was o.k.. The animators are a bit a pain in the neck- but obviously the british guests likeded it. The beaches are as all other beaches in Tunisia, nice sand...if you can see it between all the litter which is distributed all over Tunisia, but only by the Tunisians! Tourists take care of the environment, the locals don't...

Plussat: Calme

Miinukset: No service and no room service i paid for tour of quad i don't assist should i take my money back

Miinukset: The foods

Plussat: Hotel looks really nice - nicer than others: big & clean swimming pool, clean private beach, security. There are some day activities / games so people don't get bored. The animation staff are really friendly - specially Malek. The room gets cleaned every day. Really happy about all this.

Miinukset: Soooo disappointed to see the hotel waiters becoming so rude when you don't leave tips on one day. They don't even reply to ''Good morning'' next day. Hotel management should take some action about this!!! Even if t's an Adult Only hotel, some music would be nice during the day! Just for a couple of hours. There is music only during Aqua Fitness. Sometimes it's just too quiet / boring without activities or music. Could do with some improvements - i.e the ping pong balls + the net are broken so can't really play.

Plussat: Everything was set to let guests relax and enjoy the place

Miinukset: A bit more variety of food for the buffet would be the top!!

Plussat: You never really know if the information & photos you see that prompts you to book at a particular match reality. In this case, it certainly does. No hesitation in recommending this to others or returning to it.

Miinukset: Nothing

Plussat: all security, reception and restaurant team

Miinukset: Spa service not good

Miinukset: Any 5 Star hotel in Tunisia they don't run A/C in any room from 1st Oct to 15th May, no matter what the weather is like, and when you ask for the A/C in your room they tell you it's not A/C season. Also about WI-FI in one week, you be very lucky if you get it anywhere in the hotel for 1 hour. And the food and sweets its always the same all over the hotels I visit

Plussat: Comfort bed,and quite hotel

Miinukset: Animation,mini bar,music and smily staff.

Plussat: The view from the room and the quietness of the resort as this is for adults only. The pool and the beach is nice.

Plussat: The hotel is located close to Hammamet centre (about 10min by car). They offer Airport pick-up/drop-off services (from Enfidha Airport and Tunes Carthage Airport), for a fair price, if you want that piece of mind of knowing someone will be waiting for you once you land in Tunisia. The indoor pool was marvellous, as the weather wasn't that great during our stay in Tunisia, but still we got to experience the indoor pool, which always had a nice temperature. The private beach is beautiful, with clean sands and a great sea view. The high point of this hotel is the food, which was extremely tasty, with a great variety. You will not be disappointed!

Miinukset: The bed wasn't very comfortable. Sometimes some members of the staff would be too courteous, not allowing us space to eat and drink in our own pace, always asking us what we would want next.

Plussat: The staff where friendly once they knew us and helped when needed. Hotel was clean. The view from our hotel room was beautiful , once we had moved rooms. The restaurant where we had to reserve 24hrs in adv was nice.

Miinukset: The day we arrived we where told they don’t accept our £20 notes as they are old and we have changed them ( which we haven’t in the uk ) after arguing they accepted the money. The room They initially gave us wasn’t what I had paid for or what it looked like in the pictures. It was a beach front room which looked like a beach hut. Very old tv which was tiny and right at the top of the room with not much signal. The remote had a missing back and the room looked dirty. After complaining they moved us to a better room with a perfect view. The Buffett food in the restaurant was average there wasn’t a variety every day.due to no WiFi in the bedrooms, everyone used to hang out in the lobby and bar area. We called it the hangout spot. The Shisha area was confusing as some Of the staff advised it Was free and some advised we had to pay.

Plussat: I like the vue

Plussat: En general the hotel is beautiful with beautiful beach.

Miinukset: -We booked a room with king size double bed and sea view. We got a small room with 2 separated beds and with a construction view.. :((( -The staff is very smiling but that’s all. They don’t have any problem solving skills, neither managers... They made us lose 2 days of our vacation to change the room for that we actually booked. -We’ve had much better quality of food at 4stars hotels and more variety. -We’ve never tasted worse wine.. The beer tasted good but we got to a conclusion that it was non-alcohol beer. And it was warm. All drinks were served in small paper glasses for coffee.

Miinukset: The worst hotel I've ever seen... Hotel not clean and the food is terrible

Plussat: staff are kind exactly Mrs. Amel , Miss. Suhair from reception section Room are very good Beach perfect

Miinukset: Nothing, everything is perfect

Plussat: Staff are very kindly and friendly Rooms are comfortable Indoor so nice

Miinukset: Nothing

Plussat: Massage very cool , very nice people

Miinukset: Bathroom need more air

Plussat: Great swimming pool and very large rooms

Miinukset: Great pool , and very large room . If you are not expecting a 5 stars hotel style . You won't be disappointed. It's a 3 stars hotel service max. The staff are here to just do their job. You don't feel in a 5 stars hotel, breakfast it's a mess, and staff aren't helpful at all, maybe overworked but grumpy and sometime unhelpful. , as I said if you don't get your standards very high you won be disappointed.

Plussat: The staff are friendly

Miinukset: Not clean, smells bad, old towels and pillows Bad restaurant service , poor breakfast

Plussat: Location was Good, friendly staff , direct access to beach and to hammamet marina .

Miinukset: Run down infrastructure hotel ( key card room never worked , always asking for assistance to open room , leaking bathroom , curtains hanging of the rail , room safe locked , terrace window could not be locked ,

Plussat: The staff were great as usual. Very professional and welcoming. The location is great, the beach was clean with crystal clear water. The room was nice and clean and very comfortable bed and pillows. The snack bar next to the beach was pleasant and the staff was very nice.

Miinukset: We have been coming here in the past three years and we noticed that the food wasn't as tasty as it used to be. It is still good. Hopefully it will be better in our next stay. The empty mini bar. The coffee served during breakfast could be improved as the coffee machine produces tasteless coffee. The hotel says in its profile that its pet friendly however this needs to be updated as they don't accept pets in the hotel.

Plussat: The Beach, Both swimming pool The view The proximity : the Marina, Carthage Land, Eating outside, walking

Miinukset: Queues in some areas while having breakfast or Dinner >> to be developed

Plussat: It’s good for the kids as it’s walking distance to carthage land.

Miinukset: Not directly by the beach. You have to walk and cross streets to reach the beach and that’s not very handy when you have toddlers/ babies. The good variety is very poor and boring as it’s the same menu every day.

Plussat: Generosity of the cleaning staff and good meals

Miinukset: Staff of the main swimming pool are not professional at all and they deal with euro nationalities as if they're superior to others

Plussat: The room was very large and the food is good. The hotel is placed in Medina from Jasmine Hammamet which has a lot of restaurants and shops. The place is very nice for families with children.

Miinukset: The fridge was not working and from two air conditioning machines only one was working and it was very loud. Even though i complained about it at the reception, they didn't even try to fix it.

Plussat: Nice

Miinukset: Better customer service

Plussat: apartment was big , 2 bathrooms , lounge and 2 bedrooms, outside private area, and kitchenette, very spacious, welcome drink on arrival in reception apartment was clean

Miinukset: no set table for meals, and only a certain amount allowed into restaurant at any one time, drinks were not included in the price, food not very hot, not much choice for vegetarians

Miinukset: Its was really good Excellent location. Clean rooms. Eating is delicious