Placencia hotellia

Plussat: We loved how clean and spacious the villa was and the beach was kept spotless, the service was friendly and attentive. We loved everything about Chabil Mar, can’t wait to come back.

Miinukset: No issues at all! Except I regretted not getting bug spray but they do sell it on property.

Plussat: One of our favorite vacation stays ever. This was our splurge on our trip to Belize and we were so delighted. Everything was gorgeous, well run and you will feel pampered. The beach is very well kept and the two pools and pier are gorgeous places to relax. I spent one whole day on the pier and my two teenagers and husband went back and forth from hammocks, the room/condo, the pool, and the pier. We didn't coordinate when we ate. Everyone just ordered food when and where they liked and that was really a vacation from the vacation. The staff are so professional and attentive. And a huge bonus to housekeeping and the office staff for mailing us some left-behind items.

Miinukset: The only down side is more about Placencia than about Chabil Mar - when there is no breeze, the water can feel more lake-like than ocean and the bugs can be bad. If there's a nice wind, there is some surf and the bugs are kept at bay. Also, you can technically walk to town but it's along the one main road and not a super pedestrian friendly walk.

Plussat: Bed was great!

Plussat: Great location, very clean, spacious, the staff were fantastic and made us feel welcome from the second we arrived. The room was incredible. Special thanks to Dwayne, Ferdinand and Anselmo at the bar for keeping us entertained.

Miinukset: Nothing.

Plussat: Chabil Mar was a fantastic place to say. It truly exceed our expectations and I cannot wait to be back with the rest of the family! Great for a romantic trip OR a family vacation. Literally steps from a gorgeous beach with wonderful, swimable water (great for kids) and lovely big pools! Hammocks with every room and delicious food. You can eat any meal, anywhere on the property that you would like! Truly special place. Photos don't do it justice! Also can rent a golf cart and drive to town (3-4min) or walk to town! Placencia is a great place for families and kids. They also have a great beachfront in town that's ideal for little little kids and is an easy place to snorkle. Could not recommend chabil mar more! They also have free bike and kayak rentals. Stay here!

Plussat: This property exceeded my expectations. The location is A1, the property and grounds are fantastic. Beautiful villas situated in the most wonderfully kept gardens. The villas are beautifully furnished with every you may need. The staff are fantastic and make you feel really at home. A little oasis right on the beach and so close to Placencia.

Miinukset: I think the only thing that you can improve on is the happy hour. This is not really a happy hour reducing the drinks by $1 does not make me happy.

Plussat: We celebrated my son’s 8th birthday with a family dinner on the pier. The staff and chef went above and beyond what we anticipated. When my son left his stuffed animal in the room the day we left, they were even kind enough to airmail it back to us. Truly great resort! We will be back.

Plussat: We went back to Laru Beya because it was so beautiful. This time we stayed for a longer time and with more family members, and it was exceptional again. Thanks to the friendly staff, particularly to Mildred for resolving efficiently the issues we had.

Plussat: Breakfast was quite tasty and the staff extremely pleasant.

Miinukset: N/A

Plussat: The most amazing staff ever!!

Miinukset: Needs some updating. We had trouble with the AC in the room and the shower head.

Plussat: To many surveys, Liability release?

Miinukset: Filling out paperwork work. No required elsewhere.

Plussat: The place and the people were great. The restaurant accommodated every request, even cooking fish we caught.

Miinukset: Our shower had no water pressure. I called twice and it was increased to a sputtering spray from a drip.

Plussat: The cleanliness and the setup

Miinukset: Loved everything about it.

Plussat: The staff was very welcoming! Your treating like royalty as you enter the property until you leave. The rooms are very well kept and faces the Caribbean Sea. Very beautiful!

Plussat: It was laid back. Staff was very accommodating. They think of everything for you.

Plussat: I love the view in the mornings it’s magnificent even a cloudy day is breathe taking and gives tranquility.

Miinukset: N/A

Plussat: It was great.. Food was exceptional. Like a very nice restaurant. Felt like dressing up for it. The little pool was nice and clean. We wanted privacy so the fact that it was not crowded was a big plus.

Miinukset: No shuttle from the airport? But they called a taxi for us. 20$ us. not bad.

Plussat: fabulous spot restaurant amazing owner shared a recipe

Miinukset: nil

Plussat: Nice, big, fluffy pillows!

Miinukset: We didn’t know the hotel restaurant offered free, daily coffee, until we we were already guests, for several days.

Plussat: One of our favorite stays ever. Incredible cabanas, phenomenal restaurant and exceptional staff. Great beach and we will definitely return. Birthday stay so they upgraded our lodging.

Plussat: Pictures on the web site don’t give it justice. The beach front bungalow are right on the beach with unobstructed view of the Caribbean Sea. The staff was courteous, polite and always smiling. Don’t hesitate to ask them about things to do or see in Placencia and surroundings. The spa was experience was wonderful with a great staff and location in the midst of lush tropical scenery and water. If you are into yoga I recommend the little onsite studio. Great teacher. The dining in was great with fantastic local food. Thumbs up to the smoke red bell Pepper soups and the freshness of the seafood.

Miinukset: The mosquitoes.

Plussat: The South African manager, Wilhelm was incredibly helpful and competent!

Plussat: Staff was outstanding, facilities were new and beautiful, landscaping was gorgeous, food was delicious. Overall a really terrific stay and a great choice for families.

Miinukset: The beach had a bit of a seaweed issue, as did all the beaches on Placencia but the staff did a great job keeping it under control

Plussat: Excellent service and hospitality from the moment I was in touch with the resort after booking. So helpful with anything that you may need, from airport bookings/transfers and activity reservations. The property was very nice, a little removed from the hustle and bustle that may be encountered at other resorts. Naia definitely does not skip details. My beachfront room/casita was even better than the pictures depicted. I fell in love as soon as I walked in! The bed! The bathroom and soaking tub! The outdoor garden shower! I truly feel that Naia had the right idea when it came to property planning and unit design. The yoga studio and instructor was amazing. The spa— wow! The spa experience was AMAZING - the facilities are tucked among mangroves and staff are unmatched. The meal options at the on site restaurants were great as I ate on the property for all meals and each one was delicious! The restaurants even attracted non-Resort guests to dine. The only regret I had was not partaking in any off-site excursions - however as a solo traveler with most (if not all) options requiring two people minimum and it was a slower/low season, I was limited - which was fine since the purpose of my trip was for relaxation and there was much to keep me occupied on the property. I’m already looking forward to a future stay at Naia.

Miinukset: That I left sooner than LobsterFest was to begin! More lighting on the property - hard to see on the walk back to my building after dinner (especially being alone!). Unpredictable timing of housekeeping - one day the staff came at 11:30am, another day it was 2:30! So it was just easier for me to hang a “Do not disturb sign”. Otherwise, it was a nonissue!

Plussat: It was close to the beach and very clean.

Miinukset: The hot water for the shower functioned by running the hot water in the sink. Was odd and just felt like I was wasting water but the hot water was unlimited.

Plussat: Staff went above and beyond to help me. Special thanks to Heidi and Jolleen

Plussat: Close to beach, activities, restaurants. Spotless and very comfortable! Good kitchen facility although we didn’t need to use it. Owner was friendly and helpful

Miinukset: Nothing, liked everything!

Plussat: We did appreciate the early check in. Bikes and paddle board on site for free (although bikes did not have enough air in their tires)

Miinukset: My boyfriend and I just recently stayed at your villas for the past six days. I wanted to let you know about issues we encountered the following issues during our stay: First and foremost, the picture of our room that I booked on booking.com was the room that I stayed it. It was different. Be aware of this! 1) The only time we had washcloths was when we first arrived. Each time after our room was cleaned, we received no wash cloths. The original washcloths were taken during a cleaning and not replaced. 2) Only 2 burners on the stove produced enough gas to be lit. 3) No beach towels in room...had to ask for them 4) No "clean my room" tag in room folder...had to ask for it...then on the 4th night of our stay the sign disappeared and we were told they were not enough signs to go around. So the maid must have taken our sign and given it to someone else. 5) No matches in room to light stove..had to ask for them 6) None of the bikes had their tires fully filled with air making riding difficult 7) No one in office mid day when we went to ask for wash clothes and no sign saying when someone would return 8) When room was cleaned for final time, no clean towels given including no clean bath mat which was visibly soiled from dust and sand. When I contacted management via email, they did follow up with me very promptly, within 24 hours. However, all they could offer me was a future discount on a stay here. I would never stay here again. Although I found the offer insulting, I did appreciate the prompt follow up which was done personally by the property owner himself.

Plussat: Traveled with 6 adults and 4 kids and this city was a hit for all. We enjoyed the jungle for a week before heading to the coast. Driving in Belize was far easier than I ever imagined. Getting around is a breeze. Once we made it into Placencia we only had to use the cars once for a day trip out to some local falls. Otherwise everything you need is right there. The villas each had their own kitchen which made breakfasts, lunches and dinners easy without having to hit up a restaurant each meal. And with a group of 10… That was a real cost savings. We filled three cottages and rooms and each were comfortable, clean and exceeded expectations. We weren’t more than two blocks from warm water and a great quiet beach. On a whim we decided to go snorkeling and it was merely a jaunt down the street and were able to hop on a boat that day. Awesome local shopping - Mayan and Placencia Arya and souvenirs. When booking we had looked at multiple large homes further north on the peninsula and after getting into the villas we are so grateful we chose where we did. Not only were the commendations easy incomplete but the location couldn’t be better. Steps to laundry, some of the best ice cream at tutti frutti, grocery stores And finer dining. * I recommend an overlooked jem in the same strip as tutti frutti… Secret Garden. Limited menu but everything is incredible with local flair! *** unfortunately I didn’t try to best food stop until our last day. You have to get the burritos at the small green burrito shack just north and across from tutti frutti Oh, and this woman brought us donuts each morning! If you see her anything she sells is delicious

Miinukset: Beds did seem a bit springing at first but every night I slept great. And The office has limited hours but we are always able to get our needs met.

Plussat: Wonderful 2 bed apt. Great manager. Housekeepers were beyond good. Kitchen was great. Screened in porch with hammock very relaxing

Miinukset: Lighting could have been better in walking areasi

Plussat: Great location with clean rooms and friendly staff! Responded quickly to inquiries and were able to answer all of our questions beforehand.

Plussat: It was cozy and quiet and very suitable for a couple.

Miinukset: The beach was a bit dirty but the water was nevertheless very warm and nice.

Miinukset: Need air conditioning, extremely uncomfortable beds, septic system smelled, felt like I was going to fall through the shower

Plussat: On the beach

Miinukset: I really didn't know how far away it was from everything

Plussat: We were right on the beach with a beautiful view. I loved the open windows with the wooden shutters to let the breeze in. We enjoyed the outdoor shower and the dock with the hammocks and lounge chairs.

Miinukset: No coffee pot in the room but the coffee was available by 6:15am.

Plussat: Awesome place. We were planning on staying two nights - so happy, stayed seven! Leo and his team were so accommodating and totally looked after us. If we needed anything- Leo made it happen.

Plussat: The location was awesome. Very close to the beach. It was a bit of a drive to nearby Placencia, but was nice to be away from the business of the town.

Plussat: Friendly staff helped us arrange activities. Restaurant and pub on site served decent food.

Plussat: staff was great. I like the pool.

Miinukset: It was not clean the floor was sandy. they gave me an occupied room.

Plussat: The staff! Miguel was great. Friendly and accommodating. Drinks were tasty. Room was comfortable.

Miinukset: A but far from the village, Pool bar closed super early 6pm. I would've preferred a more local menu. Vs american food, nachos,wings etc.

Plussat: Everything

Plussat: The staff was amazing. Very good service and beautiful property.

Miinukset: The bed wasn’t very comfortable. The porch furniture was also not very comfortable.

Plussat: The overall property was very expansive and the beach access was amazing. Our room was very clean and the bed was super comfortable. Service at the restaurant was outstanding and the chef even made up a batch of fresh eggs for us during the breakfast buffet after we arrived a bit late. The pool and bar were awesome and we had a blast meeting new people.

Miinukset: Our room was tucked under some stairs at the back of the property, which felt a bit like entering a cave. The guest instructions stated to call an extension to place a restaurant order for room delivery, but our room had no phone. I had to walk a good ways to the front desk to order room service. We aren't sure what the reason was, but there were an abundance of mosquitoes around our room that came IN our room with us every time we opened the door. We were eaten alive the whole 3 days we were there, which was very unpleasant. The property looks like it is falling into disrepair in a few places and is in need of maintenance if they are going to charge those prices. Tiles and decorations in and around the pool are missing or broken, the shower and walls in our bathroom desperately needed re-caulking and we only had 5 tv stations when we were supposed to have a good cable selection to choose from. This resort could really be great if they put more effort into it!

Plussat: - Very comfortable hotel - Helpful, very professional staff - Complementary Shuttles to the Village 4 times per day (20 min.)

Miinukset: - Location directly at a nice sandy beach, but no Swimming possible (pool only); for Swimming/snorkeling one has to go the the Cayos, which is at least 1h on the boat starting from 100 USD - The headboard of the bed is totally worn out, Looks terrible. Doesn't fit at all to the category of the property

Plussat: Horrible experience. 5 pm and our room was not ready for checking in. They try to place us in a 4x4 room. I will never come back to this place.

Miinukset: Treatment

Plussat: Lance was an awesome help with planning the details of my stay and activities in Belize. This was a super value and well within my expectations. I would stay at the Serenade again without question.

Plussat: It was clean and reasonable

Miinukset: The room had a bad scent like mold

Plussat: A/C with private bathroom. The owner/Mgr was such an amazing lady! Comfortable bed with little bit of home feel. Mini fridge in room.

Miinukset: Too much light in room even at night. Shower could have little bit more pressure but overall great!

Plussat: Anna was amazing.

Miinukset: nothing

Plussat: Very Good Location! Close to the Beach + City + Supermarket

Plussat: Anna very helpful. Good service and value. Would stay again. Right downtown on good sidewalk. Few yards from beach. Close to grocery stores and restaurants. Quiet at night. Loved sounds if birds in early morning.

Miinukset: A little better flow of water in show but adequate.

Plussat: Lans the owner gave us such good advices... he helped us to book some activities and restaurant... he also knows a lot about the history of Belize... Thkx !!!!

Miinukset: Nothing

Plussat: The community kitchen.

Miinukset: Nothing.

Plussat: Very friendly staff. Kitchen on 2nd floor was great opportunity to use fridge and cook a meal Outstanding location downtown as was close to everything.

Miinukset: Internet in room would not work but outside was fine

Plussat: Great location for everything in the village. Also beside the bus stop and the jetty for ferry from Independence. Its clean (the young man who comes to clean is very pleasant and hardworking) and comfortable. There is a kitchen.

Miinukset: The Serenade has great potential but it could do with an upgrade eg some signs for reception/kitchen and some more furniture for the balcony area. The alcove bed needs a fan. There was a problem with the TV cable coverage which was fixed but went again.

Plussat: Nice location and infrastructure and friendly personnel.

Miinukset: Poor management. Almost nothing from the menu was available. Breakfast was very limited.

Plussat: The location was nice if you had a car. The staff were friendly just not well trained.

Miinukset: It is poorly run. For example, the beach hotel ran out of towels and the staff didnt have an answer for this ("i will check" or " we will have more in one hour"). and the towels never arrived. Same thing with silverware. Also, the staff was not knowledgeable about excursions. We received opposite information from different concierge people. No hot water or water pressure in the shower. I could keep going.

Plussat: The staff here was so kind and phenomenal I actually said to my friend I would miss them the most after the trip. If you do an Excursion the Mayan ruins with the cave spelunking is by far the most fun and interesting. I’m still daydreaming about how incredibly beautiful the cave and jungle was. Bring bug spray for sure. And while I have no complaints at all I will say take the time to eat in Placencia instead of at the resort if you can.

Plussat: Great beds, beautiful views, delicious eggs for breakfast, very very friendly and helpful staff. Louis arranged for a guide at the ranger station for our visit to Nim Li Punit; he was very informative and the site is beautifully preserved.

Plussat: The staff

Miinukset: To expensive for the confort and facilities offered

Plussat: The rooms were large and comfortable with pleasant patios. You could check out bikes and kayaks. the beach, though narrow, is sandy and clean (they sweep it at dawn each morning). There is a pier with a thatched hut that gets the afternoon sun.

Miinukset: Our diving excursion tour, though booked with a large deposit, was canceled without notice (we were waiting at the front desk for pickup at 7 am). It was not clear if it could be re-scheduled and they kept us hanging for the better part of two days. If we had not taken our own action (we booked at https://www.goseabelize.com/ on our own) we would not have snorkeled or scuba's -- the main reason we chose this part of the world for vacation. The resort is also outside of town and the shuttle is only inbound to Placencia at 10 am and 3 pm. A taxi costs from $15 to $25 USD one way so the costs add up (the dive shop will pick you up at your hotel though). We had an outing in Seine Bight, only a 10 minute walk but not advisable at night -- Roberts Grove would not send a shuttle to get us and the taxi costs $20 USD. The hotel restaurant's dinners are not particularly varied (and conch was 'out of season' only there!) but the Haberano's (Mexican) and QuarterDeck (next resort) offer more choices. The hotel staff was a bit overwhelmed -- we were told that there was a Big Dispute a year ago and most of the experienced staff left. RG is struggling to get back to capacity now and it shows in small things (overwhelmed for breakfast, not enough food, coffee mugs, plates, and housekeeping was a bit erratic: glasses and towels not replaced, requests for a blanket not communicated to the right staff) BTW, the hot water in the showers is lukewarm but that was actually fine in the climate.

Plussat: The room and location was beautiful. The room location was amazing, convenient to the pool and beach and the view was awesome.

Miinukset: The food was not good, the staff did not seem to be trained well.. We were the only ones there and the service was slow.

Miinukset: Property in receivership and staff are suffering from a lack of proactive management to bring in more customers compared to nearby resorts and restaurants.

Plussat: Great setting on the beach. The gardens are lovely and well maintained. Our room (16) was spacious and comfortable. Coffee maker in the room (however complimentary water only available on 1st night!). Nice ground floor verandah with table and chairs plus a hammock seat. Great place to sit and watch the world go by. Complimentary bus into Placencia twice a day, no return pick up. Air con in room works well.

Miinukset: Breakfast buffet very poor. Toast and choice of 2 cereals. One choice of inclusive breakfast which was eggs of your choice served with pancakes. I asked for bacon instead of the pancakes and was charged. Dinner very poor, don’t waste your time eating here. Staff base very young with no seemingly guidance from management. The potential here is great but sadly it’s all a bit tired and lack lustre.

Miinukset: The service really offset the beautiful setting. Value was off. $250 a night but operating at a $100 a night level. No towels, shanty portions at breakfast, customer second mentality, erred charges on hotel bill, no airport shuttle, shuttle bookings often pushed or voided.