Iberostar Quetzal

The resort is situated in a very dense jungle with Howler Monkey's, Peacocks an a very large and cute rodent type animal that I cannot remember the name of. Don't think of a rat or mouse but a large non-aggressive fun to watch animal. I truly enjoyed walking from the room to the beach every day, as the surroundings are beautiful and the sounds of the birds, monkeys were surreal.

The Buffet was very substandard. Many things didn't make sense, such as, there would be a tub of Nacho Cheese next to a bowl of fruit salad but no chips anywhere. Instead of having a section that would normally have ceviche and fresh seafood, they would go the very cheap route of having bowls of different kinds of Jams for toast even though it was lunch and dinner time. The food at the buffet was okay, but after several days became mundane as it was always the same. They will not allow you to make a plate to take to your room....wow, just wanted to have a pleasant dinner in my room with my wife, I ended up one night after finally becoming so frustrated with this policy, ignoring the greater at the entrance and walking out with a plate of food while she tried to make me return the plate..I know that is rude of me however if I payed for a all-inclusive resort, not in any way cheap or economy, I should be able to bring a few donuts and cookies back to the room. Room service is available however, very limited menu, the taco's were good. This is very much a children oriented hotel, maybe I should have read more into the details of the resort, I don't want to spend the time doing that now. Examples.....I'm a drinker, especially when on vacation, my previous experiences at other resorts would have a mini bar in the room, when I say a mini bar, it should have at least a few choices of cheap liquor available, this resort had a refrigerator with 6 beers, 4 cokes and 6 bottles of water. I asked all over the resort if there would be somewhere to get a bottle of Vodka to no avail. Almost had the great bartender at the sports bar let me purchase a bottle under the table, but he made it clear that he could get into trouble if someone found out about it. I didn't want to put him/us in that position. I found that you could leave the resort and walk several blocks down the road for a liquor store. The bars are scarce at this resort as well.

Overall, we had a very nice stay. Nice property, friendly staff, good food, spacious rooms and beautiful beach.

If I could make some recommendations, they would be to update the décor in the rooms, bedspreads, curtains, etc. and the buffets don't have A/C so they need more fans/ventilation.