Puno hotellia

Plussat: Close to tourist shops, restaurants. Good breakfast.staff were helpful. Comfortable beds. Will arrange tours.

Miinukset: Too fussy about accepting US currency. Room was small. Towels were not white. Did not perform wake up call as requested.

Plussat: Excellent service, very good location and comfortable rooms.

Miinukset: Superior room facing the street was during the stay a little bit noisy. windows are not so soundproofed.

Plussat: Great hotel. We loved staying at Tierra vivo hotels. Good WiFi and great shower

Miinukset: Laundry too expensive

Plussat: It was close to the bus going to Machu Pichu. Breakfast was very good. We were able to store our luggage after checkout to go to Machu Pichu. The staff was very nice and helpful.

Miinukset: I was cold in the room. We heard dogs barking outside and baby crying

Plussat: I liked this location we had stayed at a property in Lima that had great ratings and it was terrible. This place was good.

Plussat: Hotel is in a great spot. Close to the main plaza. Staff are really friendly and helpful.

Miinukset: The light and noise came through into the room a lot. We were on the first floor and it was so noisy. The blinds don't reach the side so a lot of light comes through into the room

Plussat: This is a very neat and tidy hotel, well located on a pedestrian walkway, but a block from a much busier, noisier one. Here you have the advantage of being close to excellent dining and shopping experiences, without the noise at night. The staff were very friendly and accommodating and the breakfast was excellent.

Miinukset: I have zero complaints.

Plussat: Very nice beds. Clean hotel, friendly staff, great location, good breakfast. Lots of filtered water without using plastic bottles. Great place to stay in Puno

Plussat: The hotel was located in a relatively quiet pedestrianized street but near busy main tourist strip of shops and restaurants which was patrolled by police. The staff speaks good English, courteous and helpful, even organising a taxi van to take us to the airport in Juliaca, 50 km from Puno (instead of a taxi sedan due to possible police road ban). They helped transported our bags in a trolley cart due to roads closure in the neighbourhood to cars and the broken pavement. The room has ample shelving. I like the welcoming all hours water and beverage station at the reception area and the abundant breakfast with lots of fresh fruit. A nice surprising gesture was chocolates delivered each night to our room.

Miinukset: The beds were high, hard to relax in. For 2 adults with 2 suitcases at least, we'd appreciate extra stand for suitcase, rather than use floor or bed especially when we felt unwell during the time. Perhaps consideration of offering oxygen supply would be desirable for high altitude sickness sufferer like us.

Plussat: The location was perfectly rural for us to recover in between adventures, overlooking Lake Titicaca. The staff are just wonderful. Very friendly and accommodating

Miinukset: Nothing

Plussat: Kind and helpful staff, beautiful decor and gorgeous setting

Miinukset: Instant coffee

Plussat: We loved everything about our stay here. Jorge was the perfect host. We only wish we could have stayed longer!

Miinukset: Nothing to complain about.

Plussat: I loved the guy on the check in and out desk, he really was lovely, he made every effort with us. We loved the breakfast and the tranquil view and surroundings - I would highly recommend :)

Plussat: Great owner. Good taxi service. Quiet nice location with grat view. For 10 soles taxi takes about 15 Min. to the city. Hot shower and heater.

Miinukset: Dinner could be better, wine is great! Breakfast very slow, but so far ok. Internet problems. Rooms need renovation.

Plussat: The hotel is a bit away from town which is a good thing. Jorge the owner made our stay a wonderful experience. He was able to provide us with simple options besides going through a touring agency to see the things we wanted to see. He was very gracious and made phone calls for us to a travel agency we were having problems with to ensure the next leg of our trip was confirmed. It was such a relief. The hotel sits high above town with spectacular views of the lake and the city. There are llamas and alcapas on the property which we enjoyed seeing. The owner also has 4 taxi drivers at the disposal of the guest. We are seasoned travelers and this was one of our better experiences. The morning breakfast was excellent and nutritious as well.

Plussat: Hotel located away from busy downtown Puno. Staff was very accommodating. Locale is bucolic and perfect for those seeking a calm and peaceful atmosphere. No problem accessing downtown due to available drivers arranged with hotel staff.

Miinukset: Hotel is up a dirt road and is a work in progress. Not recommended for those seeking luxurious accommodations.

Plussat: Great environment to connect with nature. The staff is amazing, always friendly and willing to assist on every need. Rooms very clean and with great views.

Plussat: Perfect place if you are on a road trip and even more if your car is 4x4

Miinukset: A good clean up for bed bugs would just make It perfect

Plussat: The owner, Jorge, is personally involved and always available to help with problems and taxi journies. furthermore he seems pleased to do so. We enjoyed the path he has created around his land.

Plussat: Ordinary room with heating and a good bathroom.

Miinukset: Interior style of the hotel reminded me of China. Noise from the street.

Plussat: great value for money. good location, clean, comfortable bed. very happy with it

Plussat: Great location near Plaza de Armas, very easy walking distance to multiple restaurants and shops. Staff were very helpful arranging a boat tour of the lake and easy communication to arrange transportation to the airport.

Plussat: Really good location, really large room. Amazing bed! Warm, hot shower, amazing bath! Very friendly and helpful staff.

Miinukset: The breakfast had a large variety, but at mediocre quality I would say. The eggs were cold (there was a microwave you could heat them up though), the juice was very watery and didn't taste amazing. The TV couldn't connect to wifi.

Plussat: + big room + very clean + fast Internet + friendly staff

Miinukset: - breakfast was not refilled even 20 minutes before 9 (official end of breakfast time) so we found some empty plates and there were no fresh juices anymore

Plussat: Very comfortable, staff are helpful. They stored our baggage as we arrived before check in time which was very helpful. Breakfast was also very good.

Miinukset: We did a tour to Uros through the hotel that wasn’t very organised. We were handed from one person to another until we arrived to the lake. Not very professional. We were told by the tour guide that we had to pay extra 10 soles to see a second island on a typical boat when it was an optional service and we could have seen the island on the normal boat as this was included.

Plussat: Everything from the breakfast to the bed to the wifi to the location.

Miinukset: Nothing

Plussat: Exceptional breakfast spread for all dietary needs

Plussat: The grounds, the room and the view of the lake were all beautiful and well maintained. Location wa very quiet and it was easy to get a taxi into town for S/10 or a mototaxi back for S/5.

Miinukset: 5:00am barking dogs. No breakfast accomodation for people leaving early in the morning. Small hotel in Cusco,Cusco B&B, gave us a bagged meal and the hotel in Chivay, Pozo de Cielo, had kitchen service at 5:30

Plussat: the staff .

Miinukset: Over priced restaurant , and wine more expensive then nr one steak house in cusco . why ? happy hour only 6 - 7 cocktails 'NO beer or wine..... A Peru , SB 28 Sol a glass =$ 8.31 u can buy a bottle for 40 more a less . Around is nothing so many stay to eat there , and they know this . They only Hotel I ever bin giving ear plugs , one word- DOGS - out side .

Plussat: Very comfortable rooms, nice breakfast, beautiful views. No need to rip off your clients by overcharging for a drink.

Miinukset: The location is far away from everything and hotel takes advantage of this by charging $5 usd for a soda

Plussat: Great stay in Puno, excellent hotel, clean, well maintained with very friendly staff and nice views of the lake . The breakfast menu was good and there was also a fire place . Food in restaurant has reasonably prices and good quality. We'll stay again.

Plussat: Very nice view on the lake And very good restaurant

Miinukset: The trip to the islands was out of price, more than 120usd for less than 2 hours. With a non professional tourist guide, very lazy Do not use their tourist trips out of price

Plussat: The massage person is there from 2-10 pm. I wish I could remember her name, I think it’s Mariluz. She gave me the best massage of my life. Very therapeutic. I would recommend her to anyone.

Miinukset: Better fruit at breakfast. Rotate fruit options.

Plussat: the showers were amazing! also the breakfast was great and it was great they have oxygen available for you as the altitude sickness can get quite bad

Miinukset: the decor could have felt more comfortable and cosy, but thats just personal taste.

Plussat: Hotel room is sparse, but it is the basic option. Staff are great. Location is just minutes from the main square of Puno. Good value. They handled my laundry and luggage transport to the next hotel seamlessly.

Miinukset: All good!

Plussat: Very nice hotel. Rooms are large. We had 3 beds. Staff is very friendly. Freddy was very helpful especially as we arrived with altitude sickness. He made us comfortable and provided us oxygen . Breakfast was decent.

Miinukset: No elevator. With our altitude sickness we were huffing away to get to 3rd floor. It seems many hotels in the smaller cities don’t have elevators. No other complaints.

Plussat: The location was perfect close to the tourist centre, the room was large and clean the staff were all friendly and helpful. The in house restaurant served good food.

Plussat: Good hotel, clean, efficient service and a central location.

Miinukset: The staff told us it was ok to travel even thought people were striking in Puno (and burning things as part of these strikes!!). They did not care about putting our lives at risk and when we tried to resolve this situation with them their only response has been that what can they do - these things happen. We repeatedly asked them if it was safe to travel (as there was no public news of this) and they kept reassuring us that they are an excellent hotel and their staff is very good, trust worthy and reliable. Based on their resassurance and with their team, we travelled with their staff to la paz. A 6 hour journey took us 13 hours without breaks for food and travel and going through various strikes and putting our lives at complete risk!

Plussat: Comfortable bed. Good food

Plussat: Good Breakfast

Miinukset: Small rooms with low ceiling. Very isolated facility. Purest Pisco Sour I was served.

Plussat: Beautiful tranquil location just outside Puno with fantastic views of Lake Titicaca. Good breakfast and dinner in the restaurant overlooking the lake.

Plussat: The hotel is very tired and had just been taken over by the Sonesta chain. We had not been informed of the change and it did not live up to its billing as a luxury hotel and is overpriced as such. iIts redeeming feature is its views of the lake. The restaurant was ok but not what you would expect of a hotel of this quality. We were left unimpressed that our pre ordered taxi from the hotel to go to the train station in the morning did not materialise and we only made desired time to arrive by the skin of our teeth. Also a member of our party left her kindle in her room and although we communicated this to the hotel immediately, no communication about the device has been forthcoming despite repeat attempts to communicate with them.

Miinukset: Very tired hotel stuck in a time warp See above

Miinukset: No box tissue in the room. Just some pocket tissues. We were suffering from cold and needed more tissues, but reception staff gave us only 2 more pocket tissues...

Plussat: Great views from the room with huge window on the lake. Super breakfast with home made cakes and pastries.

Miinukset: It’s one of the only “good hotels” you can stay at in the area, hence why we picked it, as we did not know anything about the area and what else there was. Yes, the view is incredible, however you can see the lake when you take a speed boat to one of the islands anyway. They really take advantage of the fact that you aren’t close to central, and therefore have no other option but to have dinner at their restaurant. We paid around $150 for a lousy artichoke as a starter (we were barely able to cut it as it was so tough), for a “white fish” that happened to be gray, and for a bottle of red wine that they filled to the top of our glasses. Though the restaurant was supposed to be open for another half hour, the staff started organising for the breakfast whilst we were eating, which we found very rude. Also, make sure to check for the additional service they add, as well as the taxes on top of the menu prices! To add to that, the bathroom had human hair on the floor and was not very clean at all. The hotel really needs to be renovated - it seems like a Hilton from the 1990s.

Plussat: This is a traditional luxury hotel complete with a big lobby, jewelry shops and upmarket souvenir outlets inside. Everything you will expect to find is there. The building itself is somewhat "Stalinist", a big white Lego brick; however being inside of it means that this is other peoples' problem -- not yours. The breakfast buffet was very good. The service was a bit hectic in a short-staffed yet well-meaning and apologetic way. The absolutely strongest point of this hotel, and the one that is decisive for me recommending it, is the view of the lake at sunrise. It is conceivable that you could get a similar view from one of the other water-front hotels but I doubt it. Also, the hotel has its own little quay where you can start your excursions on the lake from.

Miinukset: The interior of my room was somewhat dated. It was sort of a faded image of former luxury as it was understood 10-15 years ago. My check-out experience, albeit at 7 am, made me feel that I on one hand was an obstacle that stood between the hotel and their next guest; on the other, a cleptomaniac constituting a flight-risk. It was conducted by a Peruvian version of Basil Fawlty. The check-out process, despite being prepaid, took about 8 minutes and involved sending some guy to my room, presumably to check whether I had lied on my declared minibar consumption and whether I had trashed the room. The field-agent returned disappointed, having found both the mini-bar and the furniture intact. During the waiting time, neither a good morning, nor a word of any kind was uttered - there was however extensive dialogue with the room inspector. Having at long last concluded check out, "Mr Fawlty" spoke his first and only words to me: - "You can go", he said, having already turned his head to the next person in line. - "I hope you enjoyed my stay", I mumbled, and left. I think I choose to discount my check-out experience as a singularity. The people next to me that were served by other staff members seemed very satisfied. I recount the story here mainly for entertainment purposes.

Plussat: The location of the property is really good for a short stay in Puno. Very quick car ride from the hotel to the docks which takes you to Uros islands.

Miinukset: The reception staff weren't the friendliest or the most efficient. Our checkout was slow and the receptionist was confused as he hadn't added the actual room nights to the bill. The hotel felt dated and gloomy and there wasn't enough to do within the property.

Plussat: The staff were friendly and helpful, the food was wonderful and the property gardens and views were amazing.

Miinukset: An ATM on the property would have been helpful but the hotel arranged a taxi there and back to the bank which is only 10 mins each way.

Plussat: location

Miinukset: Smells like someone has throwing up in the room before us, breakfast was with bad choice of food compared to other hotels, definitely overpriced!

Plussat: Very cozy, clean and quiet. nice view room in front of titikaka lake. Friendly staff.

Plussat: Great view from the room.

Miinukset: Room heated to 28 degrees on arrival. They were unable to get the air conditioning working to cool the room down. Generally a pretentious unfriendly atmosphere.

Plussat: The room is big enough, the bed is very comfortable, the viev is beautiful.

Plussat: Staff were great and helpful.

Miinukset: The water pressure is very poor and the water temperature keep changing during your shower. A little bit too far from other hoteld

Plussat: Wonder view

Miinukset: Noisy in the morning with everyone dragging their luggage out at 6 am

Plussat: I like the situation by te lake. The rooms all have a breathtaking view of the lake. It is very peaceful and relaxing. Away from the bursting of the city for a full immersion in the nature. The room are super spacious, beautifully arranged, the bed is gigantic and super comfy. I loved the bathtub with a big size. The overall cleanliness The breakfast was super with plenty options (buffet like)

Miinukset: Primarily the totale absence of communication. I wrote several messages through booking and emails too. But I never heard any feedback from the hotel, and because we arrived quite late at the hotel, it made it very difficult to arrange our tour for the day after. I needed more informations before hand and never got them. The staff at the compter didn’t feel sorry at all and was not very helpful neither welcoming. I was looking forward to my sauna, unfortunately they did not open it, you ll have to ask long time before so that they can switch it on. Swimming pool was really chilly.

Plussat: View of Lake and oversized room

Miinukset: You have to pay to use pool, spa, phone, extra towels, and pretty much anything else. Doesn't make sense. Hotel would not allow us to modify stay from 3 nights to 1 night.

Plussat: Very good selection for breakfast. Showers nice and hot. Vast range of tv channels.

Miinukset: The WiFi was very intermittent around the hotel, annoying when connection was cut.

Plussat: This hotel is located in a great spot for relaxing and looking out over Lake Titicaca. There is a pier closer to the water that is about a 5 minute walk from the hotel. It is the perfect spot to enjoy a sunset and even get in some yoga if you're into that kind of thing. The food in the restaurant is amazing and I highly suggest the club sandwich! They charge everything to your room at the restaurant so you don't need to worry about having cash on hand to grab a meal or drinks. There is a small town that is a short walk across the road from the hotel. Lots of restaurant spots to sample some local cooking. The wifi was good. Most importantly, that tub was big enough to fit my entire body in to for a mich needed soak after a multiday hike. I also recommend doing the day tour of the lake to visit the Urus and Taquile island!

Miinukset: While you can use a credit card for the room, restaurant food and souveniers, the day tour and airport shuttle can only be paid for with cash and the closest ATM is a 13 minute drive away. So be sure you bring any and all cash you need for visiting the nearby town or taknig the tour, it is a pain to get more!

Plussat: Location and staff

Miinukset: Remoteness

Plussat: Great usa tv english Lunch was fantastic

Plussat: The staff were super helpful and friendly. There was no request they couldn’t help with, including trying to make reservations for me at our next landing place.

Miinukset: There was no hot water at night time when we had arrived

Plussat: Very nice hotel. The personel is very nice and the breakfast is excellent! I warmly recommend this place!

Plussat: Basic hotel but you can have a nice breakfast (not) incluced (bread, jam, scrambled eggs and fresh orange juice). The staff was also really friendly. Good price-quality

Miinukset: The hotel is really old-fashioned.

Plussat: Staff very friendly. Breakfast ok. Central location and clean. Printed some of our tickets when asked.

Miinukset: Nothing

Plussat: Henkilökunnan luonteva ja ystävällinen suhtautuminen kaikissa tilanteissa. Sairastuminen lisäsi vielä haastetta henkilökunnalle - tekivät lääkärin määräämää papaijakeittoa, ja hymyillen, huolestuneina!

Miinukset: Ei pidä odottaa mitään näköalaa Titicacalle tai ylipäätänsä muuta kuin vastapäisen rakennuksen tiiliseinää.

Plussat: I love staying here!! The staff are so friendly, helpful and I feel at home here. It’s on a quiet street very close to everything! Great breakfast with eggs! highly recommend staying here!

Plussat: Nice staff, 24 hours opening. The room was modest but good for our two nights stay. We didn't take any breakfast as we were leaving out very early.

Plussat: Really helpful staff. Thank you!

Plussat: Saff, location, overall quality

Miinukset: room window facing to internal patio, limited day light

Plussat: Next to Plaza De Armas, many restaurants. Hotel itself has restaurant, which seems to be decent, at least breakfast was fantastic. Staff is friendly and helpful.

Miinukset: Really nothing to complain about. Keep up a good work.

Plussat: Great Location next to all the restaurants Helpful Staff Wonderful breakfast

Miinukset: Rooms were cool and needed a long time to warm up with electric wall heater

Plussat: The staff, or at least one of them upon check-in was quite odd. We arrived on an early bus and when we got in he didn't even acknowledge us and sort of ignored us for a few minutes, even when we talked to him. He stared right through us. We then asked if our room was ready early and he said no but we could pay him $25 USD to get in, despite dozens of keys hanging on the wall. This didn't seem like a hotel policy but more of an individual one. Once the shift rotated and he left, we were checked in early without issue.

Miinukset: The stay here was nice. It felt like a bit of an upmarket hotel at a budget price. The rooms, hotel and bathrooms felt like they were a bit out of the 80s but it was all quite pleasant. The breakfast was also better than average.

Plussat: We were only in Puno for the night. Got to hotel at 7:15 p.m., left the next morning at 8:15 a.m. It was clean & adequate for our needs. I guess the location was good. We took a taxi from Poroy train station, and a bus picked us the next day at the hotel. The staff were great. Printed off our bus tickets for the next day.

Miinukset: The street outside our window was busy, but didn’t keep us awake. Really no problems.

Plussat: The room is big

Miinukset: The smell of the toilet is not good.

Plussat: The location was great, as well as breakfast which was on top on the 6th floor with the views on the city. The hot shower served us well after a home stay at Amantani island. They allowed us to leave our luggage while on one night trip to the islands.

Miinukset: Everything was great! The only thing we disliked was that our room didn’t have windows, actually it did but the window was looking on the hallway so it was impossible to open it to get some fresh air. Apart from that all was great

Plussat: Good breakfast

Miinukset: A little noisy

Plussat: Centrally located near plaza del armes Staff is helpful Heater in room

Miinukset: hot water was a little spotty

Plussat: Hot water

Miinukset: too Noise.maybe the hotel refurbish. Wake up 6Am everyday.we stay here for 3 days.cant sleep well~

Plussat: Nice large room with a nice view

Miinukset: Breakfast could have been better

Plussat: Our room was large and comfortable

Miinukset: Wifi was not working. Staff did not seem interested in solving the problem

Plussat: The actual hotel was great, the room was excellent, the elevator worked and breakfast one of the widest ranges I had while travelling in Peru. Even with the construction work revamping of the Plaza de Armas out the front of the hotel the staff assist immediately getting my bag from the taxi down the road as the road in front of the hotel was temporarily closed. If you want a great tasting cheap snack, from the hotel go two blocks towards to lake along Av Del Puerto, left onto Moquequa to Cafe Ricos Pan and for 3 Sol the best chicken and beef empanadas. Compared with 7 to 8 Sol in Cusco or 10 to 15 Sol in Aguas Calientes below Machu Picchu these where the best empanadas I eat in Peru. It is just a pity they put such a nice hotel and empanadas in a town like Puno, which has nothing much else going for it.

Miinukset: I only issue with the hotel was when they pulled the gas hose up to the roof outside my window early in the morning, being on the third floor the load strange noise court me by surprise. But I didn't like Puno as a place, the lake or the local ripe off restaurants. The Ekekos Restaurant 365 Lima St was the first restaurant I just dumped some money on the table and walked out, I shouldn't have even left the money this place was so bad, it started with an over priced egg cup size Pisco Sour for 17 Sol that arrived in 30 seconds, not freshly made and tasteless, then an uneatable alpaca steak was enough for me. Unlike my previous stay in Arequipa I was very happy to move on from Puno to Cusco and frankly the only saving grace was the hotel.

Plussat: It was perfectly located. We only stayed for a few hours and didn’t even get to try the beds out as we had only booked the room to refresh before we travelled on.

Miinukset: The room has a window that looked at the wall of building next to it. The window rattled constantly with air rushing up through the area between the two buildings. As we were only there to shower and rest up for a few hours I didn’t worry much about it but there was no way I would have been able to sleep listening to the rattling window all night.

Plussat: great breakfast. great friendly staff. nice comfortable room. Would happily stay again!

Plussat: The facility and location is good, super comfortable bed, nice bathroom.

Miinukset: We arrived in early morning and extremely tired after overnight bus trip, we asked for an early check in, which they have a room available, but being asked to pay $30 USD for 5 hours stay, where the full day stay was only $56 USD. That's more than half of the daily rates they were asking for, from our point of view, its too steep and they probably have many tourists arrive at that hour of the day and they are taken advantage of them because most of them were very tired and had no way to go in the early morning. In the end, she offered for $25 USD, but it's still a lot and we had to take it. We are already paying more than other hotels in Puno, this is definitely overpriced one night stay for us.

Plussat: Only there for one night but the location was good. We had and early start but breakfast was from 0530 and was good.

Miinukset: The toilet flush was appalling and did not remove waste properly. There was no toilet brush provided so nothing we could do. They really need to address this as very unhygienic and it’s not a local phenomenon- other loos elsewhere were fine.

Plussat: The room/bathroom was okay, according to expectation. Breakfast were pretty good as well. The reception helped me direction to emergency room which was really helpful.

Miinukset: During my stay the wifi was not working, which was kind of annoying, because I needed to search for some information online. However, the staff said that they are "working on it". Nothing happened. Also during the check in, they kept our passports for a while, because they needed to do paperwork. However, I came back to reception after 40 minutes and they were still not done (there were no other people), so that was pretty weird. Like, we have time for everything, South America style.

Miinukset: The laundry service is too expensive compared to other hotels of similar standing (32 soles)

Plussat: The hotel was centrally located right beside the plaza de armes. The room was clean and comfortable and provided everything we needed. Nothing fancy breakfast was not all that good. A little to simple. Wifi was very patchy. But I’m not sure there is much better in Puno. Still a good place to stay. I’d recommend.

Plussat: Staff were very helpful. Great location. Breakfast was good

Miinukset: No safe in the room. Individual safes are reception but guests did not have access. Everything was put in an envelope and sealed. Antiquated system. WiFi was poor and insecure. Carpet in our room badly needed replacing. Hot water was intermittent. Couldn't shower on day of arrival as water was tepid

Plussat: Location was good. Ask for a room that doesnt turn to the street. We were at 601. They also have a 7th floor which has a nice view of the city. Breakfast nice: tomato, bread, butter, fruits, juices, coffee and some maufin. Starts at 6.00 and you can even go at 5.45. Hot water all the time, 4 minutes walking from lime street and plaza de armas.

Miinukset: Nothing

Plussat: The staff was super helpful!

Plussat: Restaurant and buffet setting, for breakfast. Very clean and neat. Great location. Very helpful and friendly desk staff.

Miinukset: The bathroom was beautiful but the shower was disappointing. Water was low pressure and was only warm, not hot.

Plussat: Central location. Helpful staff. Great value.

Miinukset: Facilities a bit tired. Shower could have done with a clean.

Plussat: Attentive staff and value for money

Plussat: Lämmin huone, lämmin suihku, hyvä vedenpaine, hyvä wifi. Erittäin hyvä palvelu myös englanniksi. Hyvät sängyt, tyynyjä löytyi. Hiljainen huone.

Miinukset: -

Plussat: the staff was very nice and the room was good size / hot shower and confy mattress / pilows a bit hard the room we were given was on the main road and there was a bit of noise of cars and a local place with music other than that the location was quite good 2 blocks from the main street with restaurants and tour desks. very good value for money.

Miinukset: the van we arranged to collect us from Juliaca airport never came to collect us instead a taxi driver that contacted the hotel brought us over but to a much higher price. we were not too happy about that as it was not the agreement but they were very apologetic and gave us complementary chocolates and water

Plussat: Close location to Plaza de Armas

Miinukset: The hostal was perfect for our family

Plussat: Great hotel for the price for a short stay in Puno. Very friendly and accommodating staff, located very close to the main square.

Plussat: Very clean and in good location. The heater takes a while before warming up the room, but in the end, it works well. Pleasantly the shower had hot water. Great breakfast.

Plussat: Full-fledged hotel service as expected of a three star hotel, staff were super helpful with our luggage and spoke perfect English. There was also a nice variety of food for breakfast. Comfortable big bed, powerful hot shower

Miinukset: Nothing at all

Plussat: Jumbo is super helpful, no matter laundry or any kind of questions, he can do his best to help you, highly recommendation. Hot drink water provided all the time.

Miinukset: The front desk lady's not honest. I asked for the Chivay and Arequipa 2 days tour, since the tour has no receipt hence she raised the price secretly. However I showed her the email that I asked for the tour and price previously, she was speechless.

Plussat: Very big rooms with lots of space for our bags

Miinukset: Only cold water in the morning when we wanted to have a shower. The evening before we had hot water. Also, you can hear every sound from the street below and from the hallways

Plussat: We used the Suites Antonios for 2 overnight stays on the way to Capachica Island and from our way back. The accommodation is absolutely recommended. Also for longer stays in Puno. The Plaza de Armas is approx. 10 walking minutes from the accommodation. The staff was friendly and the breakfast was okay (and early served).

Miinukset: The neighbourhood is a bit noisy (depends on which room you have). The WIFI was not reachable in the rooms (only on the floor).

Plussat: For the price this was an absolute gem. Comfortable rooms, excellent wifi and cable tv (so we could watch the Rugby World Cup). Staff were very helpful and the location was decent too.

Miinukset: Coffee wasn’t great

Plussat: The staff and breakfast

Miinukset: The room was cold but we ask for an extra blanket

Plussat: Hot shower, clean room, warm, 24 hour tea available

Plussat: Nice hotel, a bit dated though. Just 2 blocks away from the Plaza de Armas, and a 15 minute walk from the harbor.

Plussat: Basic rooms, good location, great value for money and friendly and helpful staff.

Miinukset: We had a very dark room. Breakfast could be improved and speedy ness of service.

Plussat: Good location close to restaurants etc. The bed was comfortable.

Miinukset: This hotel is really for tour groups. The decor is bland (lots of brown!) The carpet in our room was stained. The bathrooms need updating. The Wi-Fi only works in the lobby. When we came down for breakfast at 7am, there were plenty of empty tables, but none of them had been cleared or cleaned. It’s the only hotel in Peru where we’ve been asked to pay for oxygen. I definitely wouldn’t rate this hotel as four star.

Plussat: location, staff helpful

Miinukset: a little shop worn

Plussat: The room was excellent. Very comfortable bed. Great central location.

Miinukset: Wifi was not working. charged 6 soles for some milk to make a tea in the room despite advertised as having coffee making facilities. Breakfast was good if you wanted fruit, otherwise there weren't many options. Reception staff were often rude, they would take quite a while to acknowledge you when arriving at the bar. No towels in the room, had to ask twice before any arrived.

Miinukset: Loud because windows not even closed

Plussat: Clean and nice and has a travel agency . You can have a trip via that agency

Plussat: clean and comfortable

Miinukset: hot water not hot at all. freezing winter night during the stay.

Plussat: A shot walk from the centre of town providing a quiet environment. Good value. Very simple well coordinated decor. A simple property meeting our needs for a safe, clean, quiet and good value accommodation.

Miinukset: Nothing

Plussat: Staff are friendly and helpful, location is okay 10/15 minute walk from plaza de armas

Miinukset: Rooms are tired and dated, terrible shower and hot water system

Plussat: Good breakfast.

Miinukset: A bit far from the centre. Strange shower, hard to centre.

Plussat: Breakfast. Bed.

Miinukset: Location was a bit out of where the action was.

Plussat: Very nice breakfast

Miinukset: You will need a european plug Adapter for the radiator

Plussat: Staff were very helpful. Walk to restaurants was about 15 mins. Good value for money.

Miinukset: Breakfast was ok.