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1. suosituin
Tukan Hotel & Beach Club
48 €
Hyvä tietää
| Matalasesonki | lokakuuta |
|---|---|
| Huippusesonki | huhtikuuta |
| Keskim. hinta (viikkoyö): | 197 € |
| Keskim. hinta (viikonloppuyö): | 204 € |
edullisin kuukausi yöpyä
27 %
odotettu hintojen lasku
kallein aika yöpyä
39 %
odotettu hintojen nousu
(keskim. hinta edellisten 2 viikon ajalta)
su - to
(viikkoyö)
(keskim. hinta edellisten 2 viikon ajalta)
pe ja la
(viikonloppuyö)
Kuinka paljon hotelli maksaa kohteessa: Playa del Carmen?
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Useimmin kysytyt kysymykset, kun varaat hotellin kohteessa Playa del Carmen
Kuinka paljon halpa hotelli maksaa kohteessa: Playa del Carmen?
KAYAK-käyttäjät ovat löytäneet kahden hengen huoneita kohteessa Playa del Carmen hintaan 6 € viimeisen 3 päivän aikana. Hinta on keskimäärin 144 €.
Kuinka paljon maksaa hotelli täksi yöksi kohteessa: Playa del Carmen?
Edellisten 72 tunnin aikana, käyttäjät ovat löytäneet (Playa del Carmen) hotelleja täksi yöksi niinkin alhaiseen hintaan kuin 8 €. Käyttäjät ovat myös löytäneet 3-tähden hotelleja alk. 16 € ja 4-tähden hotelleja alk. 18 €.
Miten löydän hotelleja lähettyviltäni?
Tutustu mittavaan hotellien Heatmaps-palveluumme ja löydä parhaat hotellit ympäriltäsi.
Playa del Carmen - missä yöpyä?
Heatmaps-palvelumme avulla löydät täydellisen paikan missä yöpyä kohteessa Playa del Carmen. Näytämme kuinka lähellä hotellit sijaitsevat suhteessa suosituimpiin nähtävyyksiin
Parhaat hotellit Playa del Carmen
Näytä kaikki
1
263 €+
Tiedot
Arvostelut
Xpu Hán ranta ja Kantun Chin ekologinen puisto sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä majoitusliike tarjoaa asiakkailleen 929 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
8,8 Erinomainen
Plussat: Grounds were beautiful
Miinukset: Room
5,1 OK
Miinukset: Uncomfortable beds
Horrible food
Unfriendly staff
10,0 Erinomainen
Plussat: The attention given by staff!!!!
7,5 Hyvä
Plussat: It`s a very beautiful resort. lot to do.
Miinukset: I thought the food at the buffet was average at best, could have been a lot better
7,7 Hyvä
Plussat: Staff was always cleaning
Miinukset: Had a couple housekeeping issues, only have two choices for beer
9,2 Erinomainen
Plussat: Overall, my family and I had a great time
Miinukset: I wasn't aware that you had to wear formal clothing to attend different restaurant.
10,0 Erinomainen
Plussat: Variety of food was awesome and so were the juices. We especially liked the restaurants. Service was great and lots of smiles. Very clean.
Miinukset: Would like less oil used for cooking. Would like colder milk.
8,8 Erinomainen
Plussat: The restaurant buffet offers a lot of variety. Even though the cooking is on a large scale the food is still tasty. The "standard" room at Tropical was lovely - very big with a lot of storage space, quality furniture and a comfy bed. They clean every morning and stack up your fridge with beverages. The entire staff is very kind and helpful making you feel at ease all of the time. We were impressed by the cleaness of the facilities - it's a huge resort and it's good to know that they are constantly taking care of it, otherwise things would quickly start to go south. If you're looking for a few days of complete relaxation, just enjoying yourself by the sea and beach then Barcelo is the place to go.
Miinukset: The biggest and more or less only downside was that you need to pay 20$ for the wifi per day.
2
1245 €+
Tiedot
Arvostelut
Rosewood Mayakoba sijaitsee rannalla, ja El Camaleon Mayakoba Golf Course sijaitsee 4 minuutin ajomatkan päässä ja Quinta-puistokatu 10 minuutin ajomatkan päässä. Käytössäsi on business center, limusiini- / town car -palvelu ja express-sisäänkirjautuminen. Palveluihin kuuluu ilmainen valet-pysäköinti.
10,0 Erinomainen
Plussat: The Rosewood Mayakoba is quite possibly one of the finest resorts I’ve ever experienced around the world. The staff is hospitable and accommodating and the luxury, pampering experience can best be described as other-worldly. Each guest is treated like they are old friends of the staff and every detail is catered to hand and foot. There is no request that can be made and not achieved. I plan on visiting this location from this point forward for many years to come.
Miinukset: Nothing, it was absolutely perfect
9,2 Erinomainen
Plussat: everything
Miinukset: expensive
10,0 Erinomainen
Plussat: Everything excellent!
Miinukset: Nothing
10,0 Erinomainen
Plussat: Everything. Everything was perfect and made my engagement perfect.
Miinukset: Nothing... everything was perfect
10,0 Erinomainen
Plussat: Staff is genuinely happy to help.
9,2 Erinomainen
Plussat: The staff could not do enough for us, it was almost as if we did not ask for enough stuff to challenge them. Amazing experience.
10,0 Erinomainen
Plussat: Everything about this place is PERFECT! Every detail, every staff member, EVERYTHING! If I could give it 6 stars I would. This place is beyond amazing.
Miinukset: Not 1 thing, it was PERFECT!
10,0 Erinomainen
Miinukset: We wish the food was less experimental, fusión, gourmet, and more tradicional.
10,0 Erinomainen
Plussat: An extraordinary hotel that is a master at making you feel special--no matter what your age. Because it's expensive, I was worried that it would be stiff and snobby...it was anything but. The hotel guests were almost as delightful as the hotel staff who I would have loved to take home with me. Vacations are for pampering yourself. This hotel has got that down to a science.
Miinukset: My only complaint is that they quote a price but it actually ended up being 30-40% higher once you added all the fees in. Once you got used to it, it was okay though.
9,6 Erinomainen
Plussat: We were celebrating our honeymoon, our plan was to stay in Playa del Carmen (Rosewood) for 5 nights and then in Tulum for the next 5 nights. The Rosewood Mayakoba was so great we ended up leaving Tulum after the first night there and coming back to the Rosewood where we spent 9 night out of 10. The staff is genuinely happy to be there, everyone is so welcoming and helpful, you just don't want to leave this place. Truly felt like our home away from home.
Miinukset: The tours were overpriced, we ended up booking tours directly without going through the hotel.
9,6 Erinomainen
Plussat: The staff was very friendly all of them
Miinukset: Italian Restraunt music noisy
3
786 €+
Tiedot
Arvostelut
Banyan Tree Mayakoba sijaitsee rannalla, ja El Camaleon Mayakoba Golf Course ja Grand Coral Golf Riviera Maya 10 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä lomakeskus tarjoaa asiakkailleen 522 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu ilmainen valet-pysäköinti.
10,0 Erinomainen
Plussat: Friendly staff, well maintained hotel and nature
Miinukset: Quite humid in the room especially for people travel from non-humid places. De-humidifier might be suggested.
8,3 Erinomainen
Plussat: The food is excellent. The service exelent
10,0 Erinomainen
Plussat: Everything! The location, the amazing considerate and friendly staff, the privacy, the amenities, the whole experience just staying at Banyan Tree Mayakoba was amazing! You MUST try the Haab experience, it was an amazing experience. Also, FYI the hotel offers free professional photo sessions which you only need to pay for the actual photos(we were bummed that no one told us we would’ve liked to try it).
Miinukset: I wish there was an all inclusive package, not sure if there is. Also, it wasn’t clear to us that the food stations(french toast, omelette, quesadilla stations) at the breakfast buffet were not included in the price of the breakfast buffet.
10,0 Erinomainen
Plussat: Loved that everyone has their own private villa - I felt like I had the entire resort to myself . The staff was also super friendly
Miinukset: The beach was gorgeous but the actual ocean wasn’t as crystal clear and blue as Cancun :/
10,0 Erinomainen
Plussat: Outstanding service and attention to detail. Super friendly staff. Impeccable hotel grounds and facilities. Very good food.
Miinukset: Only 1 thing: The villa pool could have been cleaner.
10,0 Erinomainen
Plussat: Everything but prices for food. All inclusive me next time.
Miinukset: 15 dollar tacos was a stretch. I rush there were more food options locally available.
10,0 Erinomainen
Plussat: We really enjoyed our stay at the Banyan tree. It was so peaceful and homey. The staff was wonderful. We were pampered and taken care of from the moment we stepped on the property. The villa was well cleaned and attended to during our stay.
Miinukset: Prices of the restaurants were quite pricey and the food wasn’t really worth it.
10,0 Erinomainen
Plussat: The private pool is amazing
Miinukset: Food is very expensive and not great
8,5 Erinomainen
Plussat: Great service
Miinukset: It’s not as clean as an American would come to expect from a hotel...
9,7 Erinomainen
Plussat: Great staff. Great rooms. Loved the bikes. Private pool and spa were awesome...
Miinukset: Food is pricey. places to visit outside the resort are further away. Beach is small and has huge sand bars
10,0 Erinomainen
Plussat: Most beautiful hotel in the world
Miinukset: Everything was perfect! Don’t have anything negative!
9,6 Erinomainen
Plussat: Extraordinary service at check-in by our resort host David, dining reservations by Denny, prompt cart pick up’s to beach, tennis, etc.; excellent choice of restaurants and menu - fantastic spread at breakfast buffet, wonderful amenities and service all around.
Miinukset: We loved everything!
4
139 €+
Tiedot
Arvostelut
Newport House Playa Boutique Hotel sijaitsee keskustassa, ja Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Mamita's Beach Club 10 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta.
9,6 Erinomainen
Plussat: Location is great far enough away from shops and night life for a quiet nights sleep. But very close to walk too when required. lots of restaurants and bars, close by. Great fish restaurant El Pirate two minute walk away.
Miinukset: Nothing
10,0 Erinomainen
Plussat: It was a beautiful and comfortable apartment, the staff were really helpful with everything, I really loved it there. The area is very good, close to the beach and downtown (but in a quiet and relaxed area). I would definitely go back
Miinukset: I liked everything
10,0 Erinomainen
Plussat: Beautiful spotlessly clean,great English tv channels,wonderful pool area.Amzing friendly staff
Miinukset: Nothing
10,0 Erinomainen
Plussat: We had a great stay! The rooms are very spacious and had a nice livingroom with a decent kitchen. We also used the washer/dryer which is a great extra feature. The bed was amazing and the shower was really good. We had good WiFi. The breakfast was in a nice little restaurant a block away from the hotel which was good. It was great that we could get bikes and towels for the beach for free! The staff was very helpfull! Location is good, just a street away from 5th Avenue, so nice quiet area.
Miinukset: Nothing, we had a really good stay!
9,6 Erinomainen
Plussat: Fully equipped apartments with great design. Relaxing roof top pool. Super friendly staff. Great local coffee for free
Miinukset: nothing
10,0 Erinomainen
Plussat: EVERYTHING. We had an amazing stay. The room is big & well equipped(everything- from a bag of coffee till Netflix on tv). Excellent Wifi reception, The bed is incredible, very large and comfortable. The hotel is a 5-minute walk from Fifth Avenue (the center of Playa del Carmen). Great location for a safe and pleasant environment that keeps you away from the busy & noisy intense area of Playa del Carmen but still not too far from the center near restaurants and shops. Free bikes and longboards are an available, very convenient way to explore the city. Staff is welcoming and helpful. Definitely will come back.
Miinukset: To my vegan friends, breakfast is NOT vegan-friendly. But don't worry there is a lot of vegan restaurant near this hotel. To the hotel, I hope you will add a vegan option.
10,0 Erinomainen
Plussat: The staff were all wonderful. The location is great. It is close enough to 5 Avenida Norte and the beach to walk off all the food you end up eating. Breakfast is at Zorro Plateado, a block away and it was delicious. I enjoyed having breakfast at a neighborhood cafe much more then a hotel lobby.
9,7 Erinomainen
Plussat: Very cool, very clean, very professional staff. Big apartmentss with everything you need including washer/dryer in the unit.
10,0 Erinomainen
Plussat: Beautiful spacious rooms with comfortable bed!
10,0 Erinomainen
Plussat: We loved our stay at Newport. Perfect location close to great cafes/ restaurants/ markets and shopping. Rooftop pool and area was beautiful. Loved the freedom of having an apartment, the bed was extremely comfortable and the space was nicely decorated, clean and felt like a home away from home! The staff were so lovely and accommodating. Would highly recommend :)
Miinukset: Nothing!
9,6 Erinomainen
Plussat: Superb facilities Huge comfy bed The rooftop pool Excellent Staff, particularly Eduardo Nice Breakfast served at Zorro bar
5
390 €+
Tiedot
Arvostelut
El Camaleon Mayakoba Golf Course sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 8 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on express-uloskirjautuminen, ilmaiset sanomalehdet aulassa ja ympäri vuorokauden auki oleva vastaanotto. Tämä lomakeskus tarjoaa liikeasiakkailleen 5 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
5,4 OK
Miinukset: Confusing all inclusive policy. Waiters didn’t know what was included. Some offered cocktails some others said no alchool. The shuttle Service was a mess we waited 45 minutes in mayakoba central plaza and had to call three times. They came and collected other people from the resorts leaving us there. They forgot the bill for a coke (part of the all inclusive) and asked my pregnant wife to walk to the beach area to sign a paper even if we stayed 3 hours there and no one cared about bringing the paper.
10,0 Erinomainen
Plussat: Everything! I loved the amenities!
Miinukset: N/A
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6
551 €+
Tiedot
Arvostelut
Xplorin teemapuisto sijaitsee 5 minuutin ajomatkan päässä ja Xcaretin ekohuvipuisto 7 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ilmaiseksi.
10,0 Erinomainen
Plussat: I loved this place ! My wife & I would most definitely stay again !! Planning it actually!
5,4 OK
Plussat: The staff was friendly
Miinukset: Got overcharged reserved 2 times for a restaurant and both time the reservation was no made . Was a waste of time nobody wanted to take the blaim instead just said sorry cant do anything about it and it was a party of 23.
9,6 Erinomainen
Plussat: My room had a nice view. I also liked it was access to everything. What I love was I didn’t have to carry a room key. The bracelet had it all takes pictures and room key!
Miinukset: I didn’t like that when I arrived the room wasn’t ready I had to wait a couple of hrs. Part of vacations I wanted to start doing activities.
10,0 Erinomainen
Plussat: Everything was perfect!
Miinukset: I wish they would let us go in the adult pool maybe until 2am and the pool bar open until 2am also.
10,0 Erinomainen
Plussat: Xcaret exceeded our expectations. We went on our honeymoon, as our first time going to an all-inclusive resort we were a bit worried it would be trashy - it was anything but! The staff were incredibly attentive, all the restaurants were delicious and the trips and parks well organised and fun. It's also beautiful to walk around and an army of staff are constantly working in various ways to ensure you're looked after. We couldn't recommend this place enough!
9,1 Erinomainen
Miinukset: Staff still learning and a bit slow . Somethings not finished yet but overall magnificent
10,0 Erinomainen
Plussat: This place is crazy! amazing amazing in so many ways, We did all the parks and used all the facilities. The hotel scenery is spectacular. THe two feature restaurants Las Cuevas and Xin Gao are so good. You must book in early though at the beginning of your stay, If they say its full, ask again and say u must go, they have spots available.
Miinukset: nothing, it was all great
10,0 Erinomainen
Plussat: Excelente
Miinukset: Everything
9,6 Erinomainen
Plussat: Everything was in it’s right place! Comfortable room, clean and many details for the guests. Cool and excellent restaurants! Huge facilites! Wait for us soon!
10,0 Erinomainen
Plussat: Everything was wonderful: delicious food in a variety of restaurants to choose from, free access to theme parks, jacuzzi and small details in the room, several swimming pools etc.. It is simply an amazing hotel.
Miinukset: If only we could stay more days there, 3 days is not enough :) There were some water puddles in front of the room door caused by air condensation.
7
256 €+
Tiedot
Arvostelut
Puerto Aventuras Marina (lomakohde) sijaitsee 5 minuutin ajomatkan päässä ja Dolphinaris Riviera Maya Park 6 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä majoitusliike tarjoaa asiakkailleen 929 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
5,8 OK
Plussat: Facilities in general very good and general staff vet good
Miinukset: Had an aircon issue took 3 days to get sorted the supervisor at reception was very rude you would think I should have just put up with a damp room, it wasn’t bad after room move that seemed to be a real chore for him to give a functioning room to a paying guest
10,0 Erinomainen
Plussat: Everything
10,0 Erinomainen
Plussat: Well the resort is amazing I’m very happy to have chosen this place I want to thank especially Horacio Lopez very good attention and excellent person helped me in everything
4,6 OK
Plussat: Seaweeds everywhere. I wouldn't recommended this hotel at all.
Miinukset: Beach
10,0 Erinomainen
Plussat: Nice beach to walk on. Big pools. Food was good.
Miinukset: Wouldn’t allow 17 yo to workout in the gym but you could if you stayed in the palace. Not sure why there was an age difference by location.
7,0 Hyvä
Plussat: Beautiful grounds, polite , pleasant staff
Miinukset: Not enough language competence in desk staff Special restaurants were not very good, one really BAD
9,6 Erinomainen
Plussat: Very smile staff
Miinukset: There is not group games on the beach or swiming pools
10,0 Erinomainen
Plussat: It was the nicest place we have EVER stayed and we didn’t pull our wallet out once. The facilities are amazing. There are nightly theatre shows - we will be back
Miinukset: Some small niggles but nothing worth mentioning as they caused minimal inconvenience.
10,0 Erinomainen
Plussat: Everything was wonderful! A very beautiful place and all the staff were very friendly and attentive!
Miinukset: No problems at all!
8,3 Erinomainen
Plussat: I like a lot the friendly vibe
8
363 €+
Tiedot
Arvostelut
El Manglar Golf Course ja Dr. Alfredo Barrera Marinin kasvitieteellinen puutarha sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Maroma Beach sijaitsee 9,8 kilometrin ja Kolmen joen luontopuisto 13,9 kilometrin päässä tästä 4,5 tähden hotellista. Kaikissa 540 huoneessa on ilmastointi, iPod-telakointiasema sekä ilmaiset minibaarituotteet. Jokaisessa huoneessa on kalustettu parveke tai terassi. Mukavuuksiin kuuluu LCD-televisio ja satelliittikanavat. Käytössäsi on myös ilmainen langaton internetyhteys. Huoneissa on yksityinen kylpyhuone, ja sen varusteluun kuuluu erillinen kylpyamme ja suihku, poreamme ja ilmaiset hygieniatuotteet. Etäisyydet pyöristetään lähimpään 0,1 mailiin ja kilometriin. El Manglar Golf Course - 2,5 km / 1,6 mi Maroma Beach - 4,8 km / 3 mi Santuario de la Esperanza – Cápsula del Tiempon pyhäkkö - 10,3 km / 6,4 mi Dr. Alfredo Barrera Marinin kasvitieteellinen puutarha - 10,6 km / 6,6 mi Kolmen joen luontopuisto - 13,9 km / 8,7 mi San Josén katolinen kirkko - 14,4 km / 8,9 mi Puerto Morelosin kaupunginaukio - 14,4 km / 8,9 mi Puerto Morelosin riutta - 14,4 km / 9 mi Käsityöläismarkkinat - 14,6 km / 9,1 mi Crococunin eläintarha - 15 km / 9,3 mi Ojo de Agua (ranta) - 15,1 km / 9,4 mi El Camaleon Mayakoba Golf Course - 15,9 km / 9,9 mi Grand Coral Golf Riviera Maya - 18,7 km / 11,6 mi Plaza 28 de Julio - 21,1 km / 13,1 mi Guadalupen kirkko - 22 km / 13,7 mi Lähin suuri lentokenttä on Cancún, Quintana Roo (CUN-Cancúnin kansainvälinen lentoasema) - 35,7 km / 22,2 mi Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-palvelu kuuluu myös palveluihin. Voit rentoutua täyden palvelun kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelut, vartalohoidot ja kasvohoidot. Nauti auringosta hotellin yksityisellä rannalla tai kokeile palveluihin kuuluvaa 3 ulkouima-allasta. Tämän hotellin palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, concierge-palvelut ja kampaamo. Tämä hotelli toimii täysihoitoperiaatteella. Huonehintoihin sisältyvät hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu. Nauti ruoista hotellin ravintolassa nimeltä Il Olivo, joka on yksi majoitusliikkeen 8 ravintolasta. Tämän ravintolan erikoisuuksiin kuuluu italialainen keittiö. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu ja kahvila. Tässä hotellissa on rantabaari. Jos mielesi tekee raikasta juotavaa, kokeile myös palveluihin kuuvaa 11 baaria tai 2 allasbaaria. Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä. Lentokenttäkuljetusmaksu: 174 USD per huone molempiin suuntiin Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua. Hyödynnä kuljetukset lentokentältä (palvelu saattaa olla maksullinen). Asiakkaiden tulee antaa saapumistietonsa majoitusliikkeelle ennen matkan alkua. Yhteystiedot löytyvät varauksen jälkeen lähetetystä vahvistusviestistä. Vieraita, jotka ovat 18 vuoden ikäinen tai nuorempia, ei saa tuoda tähän vain aikuisille tarkoitettuun majoitusliikkeeseen. Tähän hotelliin ei saa tuoda lemmikkieläimiä, ei edes palveluseläimiä.
9,6 Erinomainen
Plussat: Very good, large selection. Has a nice view of the ocean from the outdoor seating area. Smoking is permitted in this area so that is a negative for me. Many restaurants for dinner with great food and service.
Miinukset: They have a rule "No saving loungers at the pool" but they do not enforce it.
10,0 Erinomainen
Plussat: Food was amazing, the grounds are immaculate and the staff are fantastic.
Miinukset: Everything was wonderful! Could use some ceiling fans in the theater area
10,0 Erinomainen
Plussat: We loved everything about it. We will definitely be returning.
10,0 Erinomainen
Plussat: Everything
Miinukset: Dress code
9,6 Erinomainen
Plussat: Everything is absolutely beautiful and conveniently located. It’s also very easy to navigate at night because the paths on the resort are very well lit.
Miinukset: There is nothing I didn’t like about the property.
8,8 Erinomainen
Plussat: It has everything you need. If you want to do nothing but chill, eat delicious food, drink amazing cocktails and relax by the pool/ beach with a book, this is the place for you. There is so much to do, you can’t get bored.
Miinukset: If you do want to venture out and see Mexico, transportation is a bit hefty. There is a bus you can book to the nearest town with shopping at about 15$ pp return which leaves twice a day. You can’t really just walk out the resort and wonder off somewhere else as you’ll be met with a really busy highway. In my opinion and with many experience staying in 5* resorts/ hotels, daily transfers to the nearest town ought to be complimentary for guests but of course booked in advanced with timetable.
10,0 Erinomainen
Plussat: The food selection was amazing and international. There was not one bad restaurant we visited. Overall they make you feel like royalty. The location of our room was a swim up. It was quiet and relaxing.
10,0 Erinomainen
Plussat: The excellent check-in experience. Many thanks to Celeste. Amazing resort, beautiful nature and very well cared for. I loved that they are so eco-friendly and even have a turtle rescue program. The room was very nice with a pleasant bathroom. The pool area was excellent and the beach area like paradise. Food was good and the staff very friendly and helpful. Definitely a place to visit again.
Miinukset: The food in some of the restaurants was mediocre. The food during our Teppanyaki evening was very bad. Expected the most out of this evening because it was a reservation only. Didn’t meet our expectations unfortunately.
10,0 Erinomainen
Plussat: Fron the moment of driving in and the gate staff greating you, to being welcomed by bell boys, servers and front desk, to the genuine staff in every restaurant and bar, housekeepers, gardeners, security, spa attendants and (if not best of all) the pool entertainment people, this place is amazing.
Miinukset: Food was delicious but not 5 star. There was enormous amount of food but instead of quantity, they should focus more on the quality of the food.
8,3 Erinomainen
Plussat: The resort is full of Awe! Very Beautiful, best restaurants and entertainment hands down.
Miinukset: Unless you pay for privilege, it seems the staff are not as personable as other resorts. Also my phone came up missing-- later determined stolen. Resort was slow to respond.
10,0 Erinomainen
Plussat: Lots of activities, great food, entertaining staff, and adult beverages
Miinukset: Would have been nice to have a coffee bar.
10,0 Erinomainen
Plussat: Amazing. Just amazing. The beach, pool, restaurants. Valentin never disappoints.
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9
731 €+
Tiedot
Arvostelut
El Camaleon Mayakoba Golf Course sijaitsee 10,8 kilometrin päässä ja Quinta-puistokatu 17,5 kilometrin päässä majoitusliikkeestä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Käytössäsi on lentokenttäkuljetukset (saatavilla pyynnöstä). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
10,0 Erinomainen
Plussat: Hotel is amazing. Very much recommended. Staff and stay. Breakfast is great! If you have an auto rental even better because staff can recommend you places to visit near by. Second time staying. Also they release turtles they keep when are born.
9,6 Erinomainen
Miinukset: The problem of seaweed in the beaches! The cusine suppose to have an international standard
6,3 Hyvä
Plussat: The staff, the pools, the beach. If you just want to sit on the beach all day and be waited on and don't really care about the room it might be for you.
Miinukset: The rooms were uncomfortable and needed updating. Sea facing rooms balconies practically facing each other so no privacy and all seem to be right overlooking the bar/restaurant (view of the ocean in our room 26 almost totally obscured by the huge roof of the bar as well). Smoking allowed on the balcony and our neighbour was smoking cigars so it wasn't nice to sit outside. Food hugely expensive. Hotel needs a bit of TLC. Captive animals really upset me. They keep a peacock in a tiny cage and put a poor stressed looking parrot out each day for people to gawk at.
7,1 Hyvä
Plussat: Beautiful hotel and beautiful beach if there would be not the problem with the seagrass. The hotel makes everything in their power cleaning up daily this natural Desaster. It’s a pitty but the reality is different from what the hotel provides on pictures from the beach and the sea which I do not understand . I would communicate this subject transparent wit the customer. The kitchen / food is excellent but a bit to expensive. Same for wine and others .
Miinukset: Food was excellent . The provided cooking classes are super nice
10,0 Erinomainen
Plussat: Second time there love the place
Miinukset: Second time there love the place nothing
7,9 Hyvä
Plussat: Food was excellent. Beach was fantastic. Pools were OK. Staff was fabulous. No TV's in rooms was different. Beach lounging is great. Location is great. Very quiet.
Miinukset: No TV in rooms. Rooms are OK, but not great.
9,6 Erinomainen
Plussat: Beautiful traditional property with anazing beach, pools and gardens
Miinukset: Wasn’t overly keen on the food but maybe I ordered the wrong things for my taste
9,6 Erinomainen
Plussat: Staff were exceptionally helpful and friendly. Beach was excellent and not at all crowded - plenty of beach beds (free of charge). Restaurant was good although expensive (by Mexico standards - not London standards!). Very friendly beach bar open until late evening. Fitness centre well-equipped. Bedroom was very comfortable, with good air-con, plus ceiling fan; good wifi. Bathroom good as well. Hotel in a very quiet position well away from the main coast road. Close enough to Playa del Carmen and Cancun for an easy visit (but why would you? not recommended, either of them!!); 30 minutes from Cancun airport.
Miinukset: The only gripe was the pricing - it is expensive (but its very high quality). But also everything is priced excluding tax and service, so add 16% +15% to every price you see : room rates, bar, restaurant etc. Belmond : just include the tax and service and be done with it! otherwise, it was very enjoyable, and a hotel to which we will definitely return if we get the opportunity.
7,9 Hyvä
Plussat: The people are super friendly and honestly want to make your experience unique. The facilities are very nice, a bit old fashion so you need to like it (I do). The weekly program keeps you busy (yoga, tennis, cooking classes, theme dinners, trips). 24 hour service. Good food.
Miinukset: I think prices are a bit excessive but I learned this is the case in all Riviera Maya so I am not criticizing the Hotel necessarily but the destination. The restaurant serves good food but 100 $ for a BBQ buffet dinner or a Mexican buffet dinner it is too much in my opinion. All prices have an additional 16% service and 16% tax. you feel like you are in the US! In Mexico City for ex. you pay 100$ in the best restaurant in town with Michelin stars. 240 $ for a 50 min massage (I pay less in Switzerland in the same type of hotel!) I think they could balance by offering more complementary things (more yoga / Pilates class over the day for example, or nonalcoholic cocktails by the pool). I had to organize the trip to Tulum myself because they could not find a guide for the Friday and they work with only 1 tour operator that charged double the price of what I paid. Overall it is a good hotel and I had a good time but I am not sure I would travel 14h from EU for it.
10
285 €+
Tiedot
Arvostelut
Playacar-golfkeskus sijaitsee 2 minuutin ajomatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
8,0 Erinomainen
Plussat: The beach was amazing. The hotel staff at the RIU was assume, always looking to serve or help. A must return.
6,0 Hyvä
Plussat: The hotel speedy assistance to any problem.
Miinukset: They seemed to spend allot of time in my room I had to keep. Coming back to make sure none of my belongings were gone.
11
474 €+
Tiedot
Arvostelut
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 300 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu ilmainen valet-pysäköinti.
9,6 Erinomainen
Plussat: The staff were extra nice and special, they made you feel important! The food was excellent and the fruit was amazing!
Miinukset: The only thing I didn’t like was leaving:(
4,2 OK
Plussat: A very good manager who tried to fix this all. Very educated, polite and client oriented.
Miinukset: Dirty room, provided not what we have booked, poor food, old property, small space, average beach, overpriced!!! Definitely a 4* hotel.
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12
226 €+
Tiedot
Arvostelut
Playacar-golfkeskus sijaitsee 4 minuutin ajomatkan päässä ja Paseo del Carmenin ostoskeskus 6 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
9,4 Erinomainen
Plussat: The restaurants are excellent, Buffet is good, Great beach, big facility that is family oriented, Staff are nice work very hard to keep the place Running, Beds are comfortable. overall its a good value for the price
Miinukset: Stayed in the family section close to the beach the Rooms a bit outdated, Air condition is weak, bathrooms need remodeling.
you have to be early or make reservations to restaurants otherwise its a long wait, The Golf cart transportation can take time to show up and unfortunately most people don't respect who was waiting first.
8,0 Erinomainen
Plussat: Tonight Shows
Enviroment - family time and party time.
Miinukset: Beverages sometimes are not good in all inclusive.
10,0 Erinomainen
Plussat: We loved everything about the property!!
Miinukset: The kids didn’t enjoy all the walking we did:-)
6,3 Hyvä
Plussat: The restaurants were great. Large selection.
Miinukset: Too big, not enough trams running. If you have any children under 18, like older teenagers (16,17) you’re stuck in the “family” side. It’s not cool being on vacation and having to hear other people’s 0-6 year olds throwing temper tantrums and screaming. Also, if you’re on the “family” side you can’t enjoy the night life perks because the trams stop at 12, which means your walking a long distance after consuming alcohol in the dark just to get back to your room. We missed out on a lot of cool things being on the “family side”. I love Sandos, I’ve never had any problems with the other locations, this one just wasn’t my favorite. We didn’t get our “welcome” drink, it’s a Sandos tradition. We also would not be moved to another Sandos. I was willing to pay whatever the difference was just to have an enjoyable stay but was told it wasn’t an option. We didn’t like the buffet area, our table was given away to another group of people and our waitress never acknowledged or brought us our silverware when seated.
7,5 Hyvä
Plussat: Most of staff very friendly Hotel takes care about seaweed Decent food Nice gardens
Miinukset: Family zone very busy The hotel rather should be marked as for adults only as many facilities are adults only Breakfast facilities should be clean
6,3 Hyvä
Plussat: Loved the staff. They are the best. The location is nice, right at the beach.
Miinukset: It is very dated, needs update. Dinners were good but breakfast buffet is not up to standard.
5,4 OK
Plussat: The resort is nice kept, the garden and pool areas are very clean and everything seems to work the way the are supposed to. The food in the main restaurant is was good, lots of choices and they look fresh. I liked that i did not fell obligated to tip people all the time, like in some resorts in Cancun.
Miinukset: When i got there they told me i got an upgrade on my room with a pool and jacuzzi, but in fact i got an older room, connected to the room next to me. There was NO acoustic isolation between the two rooms and in that room next to mine there was i child crying and playing all day long and i could not sleep or relax in peace! It sounded like the kid was in my room!! Very uncomfortable, since we were a couple in honeymoon mode. I think a resort that size should be more professional deciding where to put each type of guest. Maybe they should put in those "haciendas"only groups traveling together. The second night there was a wedding from someone in the same "hacienda" as mine, so after the party they were doing there own little private celebration, the whole family and friends in the pool playing and talking..... So we were not comfortable to use the balcony, pool or jacuzzi in the outside area. ( Haciendas are little groups of apartments sharing a balcony that becomes a private patio, with a small pool and a jacuzzi, it's like a home sized balcony with pool and jacuzzi), very intimate area. We felt like we were outsiders. Felt like everybody in that hacienda was from the same group, but us. When i was there the beach was full of seagrass, so i was disappointed as well, but that is not the resort's responsibility i guess.
2,5 Keskinkertainen
Plussat: It is the worst hotel in playacar
Miinukset: It is the worst hotel in playacar
1,0 Huono
Plussat: Huge territory, nice cocktails
Miinukset: Wet bed everyday. We asked to change blankets and pillows, but there was no reaction from stuff. had to sleep on moist stinky bed. Husband got poisoned from their food. Also very bad internet everywhere. Definitely don't worth the money.
10,0 Erinomainen
Plussat: Everything.
Miinukset: Nothing.
5,0 OK
Plussat: Food was decent. The beach area was good. For a wedding or party with a big group it can be fun.
Miinukset: The only name brand alcohol was Captain Morgan’s. Food was decent, but mostly salty, processed food. If you want to eat and drink non-stop, then this place offers plenty of that, but next time I’ll get a nicer hotel and buy my own drinks.
7,9 Hyvä
Plussat: We’ve been before. And almost everything as excellent as before.
Miinukset: Family section has been moved as far from the beach areas as possible as they have increased the size of the adults only area and the royal Elite area is in the beach and brand new. Everyone can use the general and family pools but royal elite and adults areas are off limits. Mexican a la carte restaurant was disappointing this time round.
13
377 €+
Tiedot
Arvostelut
Fairmont Mayakoba sijaitsee rannalla, ja El Camaleon Mayakoba Golf Course ja Quinta-puistokatu 15 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja limusiini- / town car -palvelu. Tämä lomakeskus tarjoaa asiakkailleen 3716 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
9,6 Erinomainen
Plussat: Everything it was beautiful
8,3 Erinomainen
Plussat: Comfortable beds
Miinukset: Air conditioning wasn’t good
7,1 Hyvä
Plussat: Nice place
Miinukset: Food option were verry poor upsetting for the quality of the resort. Beach is a mess
10,0 Erinomainen
Plussat: The service at this place is fantastic, and the pool and beach were the most beautiful I've ever experienced. We really enjoyed everything, and this is a pricier but fantastic place to bring young children. They try to think of most things for your comfort. I really appreciated that they had an electric kettle and mosquito spray in the room (but I did get bitten on my face one night while sleeping...not too bad though because the mosquitoes there are not the worst). I really hope to come back next year!! One driver told us how one family had been celebrating Christmas and NYE there for many years, and that last year they blocked out 29 rooms. I think that's impressive and quite telling of how great this place is.
Miinukset: The included breakfast at La Laguna was quite devoid of flavor, I must say, so we opted to have breakfast at Las Brisas each morning, even though there was a small charge for it, as it was quite delicious and right by the beach. We ended up eating at Las Brisas quite a lot!I think the alcoholic cocktails that I had at the restaurants and bar pools could have been better, and the food at La Laguna and the hotel lobby restaurant was not good.
10,0 Erinomainen
Plussat: The property is large but just amazing. The waterways make this place very special. The staff are top notch. Toiletries are divine. Having water sup boards and kayaks add so much.
Miinukset: Not enough bikes around.
10,0 Erinomainen
Plussat: In general , the stay was good , the people in the service was excellent
9,6 Erinomainen
Plussat: Beautiful hotel and amazing staff.
Miinukset: The beach had a lot of seaweed and constant cleaning up process, possibly the time of year.
6,7 Hyvä
Miinukset: The Mosquitos, were in the room because is a lot of vegetation around, and is not very well the control in this matter.
10,0 Erinomainen
Plussat: We loved golf at El Cameleon, snorkeling off property, cooking classes with hotel chefs and first rate service at pools and beach. We’ve stayed in hotels all over the world as a family, and our boys stated this is probably their top two places to have ever stayed. Best vacation ever....the staff is amazing, friendly, and kind. Well done...we’re planning to come back next year!
10,0 Erinomainen
Plussat: Property is outstanding. We loved the way we were in the natural environment both outside and in our room. Staff is top shelf, all very professional and friendly. The amount of effort to maintain the rooms, main property and beaches is remarkable. Fully enjoyed the beach-side services and restaurants. Easy to walk around and take a cart when needed. The dining options were all enjoyable.
Miinukset: While the effort to groom the beach is incredible, much better than 2 other locations we were at the same week; the amount of seaweed made the beach experience a little less than perfect. We enjoyed all the restaurant we ate at but would have liked the option for some sort of gourmet dining experience fitting for a resort of this level.
6,0 Hyvä
Plussat: Tranquil location Food was good
Miinukset: Can only bike or travel by golf cart. Lots of kids at the resort. Only ten bikes for kids. At least 50 kids at the resort. Took 1.5 hours to get bikes. Kids paid cooking class was eat cotton candy (they didn't even watch the making) and movie.
10,0 Erinomainen
Plussat: Every thing
14
249 €+
Tiedot
Arvostelut
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 6 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
10,0 Erinomainen
Plussat: Very nice and big resort with a wonderful integration between nature and architecture: there are a lot of free animals (monkeys, iguanas, tserekes, peacocks...) in the beautiful gardens. The buildings are clean and beautiful too. The bedroom was big, clean and convenient, although the decoration is a bit old (apparently they’re planning to renovate it soon). The food and drinks are amazing! That is the best. Totally worth it!!! The staff is fantastic: they bring you drinks to your sun chairs in the beach or pool very kindly.
Miinukset: The dinner time in the buffet and restaurants goes from 6:30 to 9:30, hence the shows in the theater shouldn’t start at 8:30! Otherwise, you go to the restaurants and miss half or almost the entire show... Likewise, the shows end at 11:00 and there is no disco or club in the hotel for those who want to dance at night... Sunch a bummer!
10,0 Erinomainen
Plussat: Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!
5,0 OK
Plussat: - The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.
Miinukset: - We didn't have an incredible experience with a couple of staff members who were unhelpful and sometimes downright rude. - The quality of the food was poor and at the best times below average even in the restaurants where we booked dinner. - The quality of the alcohol was poor. - There seemed to be constant exception to the all inclusive stay which were quite restrictive. - The rooms were quite aged and even the bed covers were old and scratchy/itchy.
8,8 Erinomainen
Plussat: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.
Miinukset: The buffet for breakfast and lunch was only so so. There is no hair conditioner in the bathrooms. Our room had mosquitos but once reported they fumigated and then no other bug issues inside.
7,1 Hyvä
Plussat: Beautiful grounds. Great beach. Housekeeping staff do a great job with room upkeep.
Miinukset: The resort is very dated. All the rooms have an awful smell. The food was so so. It took a lot of effort to get help with things like a broken safe and additional hangers in the room. The evening entertainment was at the level of high school performances. There was no evening dancing anywhere.
7,5 Hyvä
Plussat: Great pools, opportunity to get a Bali bed for free if you get up early enough.
Miinukset: The only A/C's areas (outside of some of the a la carte restaurants) were my room and the sports bar next door. Also, the app is useless for making dinner reservations.
9,6 Erinomainen
Plussat: Beautiful resort with wonderful staff.
Miinukset: Black mold in the washroom
8,8 Erinomainen
Plussat: Food selection good a few more healthy options would be nice.
Miinukset: Staff not used to solo female travellers. I was constantly asked where my husband was and they had a problem providing a table in the Restaurant for just one person. No proper policing of use of sunbeds at pool or beach. Towels left out before 7 am.
10,0 Erinomainen
Plussat: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.
Miinukset: Nothing I would change
8,3 Erinomainen
Plussat: Very nice beach and pool, reasonably good buffet. 3 from 5 restaurants (for our opinion Italian - #1, Mediterranean - #2, Japanese - #3) are pretty good. Jungle with animals is very nice attraction for kids and adults. All restaurants has a space and modular tables, good for big groups and parties. Concerts and shows every night.
Miinukset: Lot of confusion with restaurant reservations and usage of discount coupons. Need to spend time on double checking everything, customer service persons don't have proper information and using system limitation as excuses. They give you discount coupons but when you try using them they say it doesn't apply even if coupon is clearly mention the service. If you insist you will get the discount, if not you will pay a full price. Steakhouse and Mexican restaurants are pretty low level - don't spend your reservations on it, you can go there every day without reservation. Some rooms has bad smelt and air quality. Mosquitos treatment can be done better.
10,0 Erinomainen
Plussat: Amazing service, hospitality, ambiance, wildlife, walkways were wonderfully lit in the evenings for romantic walks, pool was gorgeous. ATM in lobby, speedy taxi requests AND price list was very helpful. Going the extra mile like extension cords for sleep apnea machine and extra pillows.
Miinukset: Lack of beach loungers, undercooked burgers at the the burger station, not fully knowledgeable bartenders (perhaps language barrier?) black mold in bathroom on tiles.
6,3 Hyvä
Plussat: I liked the beaches.
Miinukset: Nice n clean.
15
327 €+
Tiedot
Arvostelut
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
10,0 Erinomainen
Plussat: Everything! Super clean, food was excellent, beach had some seaweed but not bad at all. Staff was super attentive. We were always greeted with smiles. The grounds are beautifull. Tranquil! We absolutely loved this resort. Oh, and drinks were great!
10,0 Erinomainen
Plussat: The service is great!
9,6 Erinomainen
Plussat: Quality of food, friendlyness of stuff, great service and hospitality, room service, location at the beach.
Miinukset: The interior of the room had its best times quite some time ago.
7,5 Hyvä
Plussat: I liked everything. We were coming from Tulum and a not so good hotel and we drove that day a lot so we came to the hotel very sweety, we were received with a fresh towel and champagne. We were immediately check in and the reception placed a reservation in the stake house grill right away. Our room was amazing. The food on this resort will blow your mind my favorite was the carpaccio appetizer from Palazzo and the menu from Ventanas everything. I hate buffet food but here the food is fresh and cooked to excellence and the drinks keep coming. The staff goes above and beyond for you. The property is in one of the most beautiful beaches of Playacar.
Miinukset: Nothing
10,0 Erinomainen
Plussat: I love this place. Best resort ever! It exceeded my expectations!
4,6 OK
Plussat: The beach
Miinukset: Where do I begin...I've stayed at multiple all inclusive properties so I felt that my expectations were realistic. My mother and I were traveling to look for wedding venues for my upcoming wedding. This resort was such a disappointment. The checkin service took an hour and we did not receive any orientation to the resort or information on activities for the week. We were told that our reservations were pre-booked to all the restaurants for 8:30 PM and we could not change it when we asked. The Italian restaurant was closed for the entire stay. I was traveling with my mother and we requested double beds, none were "available" yet the resort felt empty. The water in the shower was COLD and when I called to ask about it, they said they were sending someone to the room to check it out... they never came. Then the next day, they wouldn't move us to a different room because they "fixed it." The water was only ever tepid at best. My mother and I washed our hair in the sink. The TV only had 2 channels that were English speaking and no option for movies for us to have a girls night in. They also allowed people to bring their own music to the small pool and blare it. My mother and I love music but the type of music playing wasn't the most appropriate and did not help relaxation. The best part about this place was the location. The beach was beautiful. My recommendation is that you find someplace else to stay nearby because this place was dirty, old, without good service, and a huge disappointment.
9,6 Erinomainen
Plussat: Wonderful staff. The food was very good at each of the restaurants. Pools were great and the beach was wonderful.
Miinukset: Evening entertainment was a little lacking.
10,0 Erinomainen
Plussat: Great property, food, location, staff. Nothing to fault really from our 3 night stay
8,3 Erinomainen
Plussat: Rooms are beautiful. Luxurious Linens and toiletries
Miinukset: Food and check-in and check out service.
10,0 Erinomainen
Plussat: The bed was extremely comfy we couldn't fault anyone or anything
Miinukset: Air conditioning could have been a bit stronger
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16
275 €+
Tiedot
Arvostelut
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 6 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
9,2 Erinomainen
Plussat: What a wonderful resort.. one of the best we have stayed at.. the staff were wonderful.. very polite, friendly and extremely hard working. The food was fantastic! And so many options for all types and ages. Lots of activities available for all.
Miinukset: There are two classes of residents; normal and prestige.. with prestige; you get everything the others get plus.. extra beds on the beach, free massage, late check out.. access to the prestige lounge etc.. prestige class didn’t follow in the rooms though.. very small and dated.. which was a shame.. as there was 4 of us.. the room didnt resemble the photo of the room I booked. Sun beds availability around the pool will always be an issue.. people reserving with towels.. It’s the same issue at every resort. It was a sad day when we left. If you organize a trip.. do it at the store just outside the resort.. same for inflatables and balls. The exchange rate is better at the hotel than we got at the airport. Tipping / paying in pesos is better (for you)...
2,5 Keskinkertainen
Miinukset: The resort is old and very outdated. Not clean. Staff wasn’t very friendly. Clientele was frightening. Food was very bad even for an all inclusive. I didn’t know enough about this chain at the time of booking but I would never stay at one of these resorts again.
10,0 Erinomainen
Plussat: The location is just perfect: authentic, not overbuilt, in the middle of the rain forest, with animals roaming around free - what a delight for kids and adults alike! The facilities are clean and compact and at the same time everything is there for every taste, including a good gym and multiple restaurants. The food is absolutely delicious and the variety is striking - I have no idea how they manage! The service at restaurants is fabulous: staff are friendly and ready to serve even when you can clearly reach out and get your coffee by yourself. There are two large swimming pools and we loved both.
Miinukset: The beach was a bit disappointing as on 8 out of 10 days of our stay there were loads of sea weeds and the cleaners simply could not catch up. We were told by staff that this was a recent phenomenon most likely attributable to the climate change. Lots of credit to staff who relentlessly tried to remove as much weeds as possible. Apart from that, the beaches are kept clean of plastic and other human pollution.
10,0 Erinomainen
Plussat: Staff was incredible! The resort was spotless, they had activities going. Good food and drinks when're you wanted.
10,0 Erinomainen
Plussat: Loved the landscaping with leaving things natural & the animals. Pool was awesome, beautiful beach & friendly staff. Al a carte restaurants were good.
Miinukset: Buffet foods overall were nothing special. The desserts were pretty but no flavor. Only the ice cream was good.
10,0 Erinomainen
Plussat: great range of food asortiments, great big pool, lot's of nice activities all day, great shows in the evening, kayaks available for free 1h / day
Miinukset: sound proofing not as good but ok
9,7 Erinomainen
Plussat: Location, staff and facilities were wonderful. Only negative was that the spa prices were too expensive. Also it would be nice if room service was offered for breakfast.
Miinukset: Room service not offered for breakfast. Also didn't like the fact that we had to pay extra when we checked in to get connecting rooms.
9,6 Erinomainen
Plussat: Staff very interactive and nice. Love all the wildlife
Miinukset: Bed was very hard
6,7 Hyvä
Plussat: The food at the buffet was great, and I also really liked the food at the Tex-Mex restaurant. The bar waitress was really on top her game and came often to check if we wanted drinks. I liked the nature life there (howler monkeys, flamingos, toucans etc.). The beach was beautiful and well taking care of. I liked the concept of the pool bar, but it didn't have enough sunlight.
Miinukset: I didn't like the fact that there is no disco on the premises, although there is easy access to Playa del Carmen downtown. And I didn't appreciate that when I got my room cleaned the maid never cleaned the floor. I also would've liked it if they had an adult only pool. I didn't appreciate that the staff lets people reserve the beds around the pool for hours without even showing up, when it clearly states on signs that you can't do that! The Sunday night show was very strange and I think they should think about replacing the theme of that night! Lastly, I think there should be a 24h bar on the premises as well, everything was shut off by 2.
6,7 Hyvä
Plussat: The resort is situated in a very dense jungle with Howler Monkey's, Peacocks an a very large and cute rodent type animal that I cannot remember the name of. Don't think of a rat or mouse but a large non-aggressive fun to watch animal. I truly enjoyed walking from the room to the beach every day, as the surroundings are beautiful and the sounds of the birds, monkeys were surreal.
Miinukset: The Buffet was very substandard. Many things didn't make sense, such as, there would be a tub of Nacho Cheese next to a bowl of fruit salad but no chips anywhere. Instead of having a section that would normally have ceviche and fresh seafood, they would go the very cheap route of having bowls of different kinds of Jams for toast even though it was lunch and dinner time. The food at the buffet was okay, but after several days became mundane as it was always the same. They will not allow you to make a plate to take to your room....wow, just wanted to have a pleasant dinner in my room with my wife, I ended up one night after finally becoming so frustrated with this policy, ignoring the greater at the entrance and walking out with a plate of food while she tried to make me return the plate..I know that is rude of me however if I payed for a all-inclusive resort, not in any way cheap or economy, I should be able to bring a few donuts and cookies back to the room. Room service is available however, very limited menu, the taco's were good. This is very much a children oriented hotel, maybe I should have read more into the details of the resort, I don't want to spend the time doing that now. Examples.....I'm a drinker, especially when on vacation, my previous experiences at other resorts would have a mini bar in the room, when I say a mini bar, it should have at least a few choices of cheap liquor available, this resort had a refrigerator with 6 beers, 4 cokes and 6 bottles of water. I asked all over the resort if there would be somewhere to get a bottle of Vodka to no avail. Almost had the great bartender at the sports bar let me purchase a bottle under the table, but he made it clear that he could get into trouble if someone found out about it. I didn't want to put him/us in that position. I found that you could leave the resort and walk several blocks down the road for a liquor store. The bars are scarce at this resort as well.
10,0 Erinomainen
Plussat: Beautiful property that flowed well with the natural settings around it. Loved the flamingos, swans, monkeys and peacocks all around. Great service and excellent food. We enjoyed the excellent breakfasts and quick meals at the Tulum and Cozumel buffets and enjoyed fine dining at the La Gondola Italian restaurant.
Miinukset: Pool area can get crowded.
Parhaat hotellit - Playa del Carmen lähellä Playa principal de Playa del Carmen
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1
212 €+
Tiedot
Arvostelut
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
6,0 Hyvä
Plussat: The customer service was very good especially at the bars. Food was very good.
Miinukset: Too many rules. Not enough staff. Not enough service in some places. Shows just ok.
1,0 Huono
Plussat: The landscaping, our housekeeper, and bar staff at the pool.
Miinukset: ANTS IN ROOM & BED, poor customer service from management, staff with bad attitudes (that expect tips for lousy service), terrible food at buffet (we got food poisoning), crowded beach, old rooms. I've had better experiences at hostels in Tijuana.
8,0 Erinomainen
Plussat: The pools were great and the beach was beautiful. The beach is a very short walk from the hotel so don't let that discourage you. Food was great, especially compared to other all inclusive hotels I have traveled to in the past. Staff are very friendly!
10,0 Erinomainen
Plussat: The location
Miinukset: Need more diverse food in the dinner buffet. They served the same menu every day.
8,2 Erinomainen
Plussat: The rooms were clean and quiet. We were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space. The resort is very large and the staff is friendly - especially if you tip - a bit less so if you do not. Our kids enjoyed the activities at the pool and the shows in the evening.
Miinukset: The front office staff and the bellmen could explain the resort and its amenities a bit more upon check in. You basically need to discover things on your own. The food in the restaurant was average - many things became stale or overcooked when sitting under the heat lamps.
4,5 OK
Plussat: The resort was very clean, and the drinks were well made.
Miinukset: The size of the riu isn't well represented in pictures. This place is massive and crowded. It was a five minute walk to the lobby and a fifteen minute walk to the beach. Unless you get up early and snag a chair at the pool, there won't be any available. The crowds at meals were overwhelming and rude. The single king room was actually two double beds pushed together with scratchy sheets. All in all I was very unimpressed with this resort and will not be returning.
6,0 Hyvä
Plussat: Being able to go to other Riu Resorts properties in the area
Miinukset: The wild animals roaming freely
2
173 €+
Tiedot
Arvostelut
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
5,4 OK
Plussat: I liked the beach and location
Miinukset: The location of the room was awful the room itself need a little updating the hotel as well the buffet was awful as well as the drinks lunch was the absolute worst
8,3 Erinomainen
Plussat: Friendly staff
Miinukset: Check-in was horrible ! I had to wait ~45 minutes for my turn to check in !! If you arrive after 12 hours flight and still need to wait for your turn because there are only 2 employees working you would as well be annoyed. And to help things out, the lobby has no air conditioning and is very hot and humid. My girlfriend got seriously beaten by mosquitos (what a way to start a holiday there
10,0 Erinomainen
Plussat: A lot of fun activities daily, great staff and comfortable room with the best view. Definitely will go back for another experience.
9,2 Erinomainen
Plussat: I liked that our room was very clean and had a hammock on the porch. It was a very nice ambiance with all rooms surrounded by greenery. They seemed to always have activities going on at the "music entertainment pool". All the staff was very nice and gave great advice for walking around playa. I felt very safe the whole time. Being 2 female friends who came on vacation I knew to be cautious and somewhat what to expect being to Cancun area before. But I had never been to playa so when the lobby staff gave great advice on what to expect from vendors and what to stay away from when walking about 15 minutes to the 5th avenue plaza I felt a lot better.
Miinukset: I didn't like that you were not allowed to get alcohol before 11am. We aren't crazy drinkers but if we wanted a mimosa at breakfast or a drink before lunch only the lobby bar opened didn't open until 11am on the other end of the resort and then the pool bar didn't open until 12pm. Also, I didn't like how you could only eat at the buffet and the other 2 restaurants were reservation only. We were there 5 nights and only could get into one of them. This made it stressful to get up really early to try to beat people in line and hope you made the cut.
10,0 Erinomainen
Plussat: Everything about this property was great!! I would definitely stay here again!
9,2 Erinomainen
Plussat: Localization - on the beach Not crowded (we were in July) Very nice and helpfull personel!!! Good food Clean and tidy
Miinukset: Loud music at the main pool most of the day. This was very annoying. I had the impresion that only few guests enjoyed this.
9,2 Erinomainen
Plussat: The food was excellent, the beach was very nice and good entertainment
6,7 Hyvä
Plussat: The best party about the property is that when we got there they had lost our reservation so they upgraded us to the place next door for the night.
Miinukset: This place is very, very loud. There is constantly a party going on at the pool during the day and at night a party going on at the theater. The worst part about this place is the fact that they don’t have actually roofs, so you can hear people walking by on the phone. The room next to you if also loud. If they cough, you hear it. The place is nice, but over all it’s very budget. The food is terrible! Worst Mexican food I’ve ever had. The Asian food was a joke. So was the BBQ. If you’re traveling on a tight budget stay here. But if you can afford to spend more don’t Stay here. Also the beach is super gross. It’s covered in algae. To the point that you can’t even get in the water. Don’t stay at a resort in this area of Cancun.
9,0 Erinomainen
Plussat: Staff and activities
Miinukset: The room is small but we didn't fprnd much time in it. Internet is not included. You just buy it.
7,1 Hyvä
Plussat: The room has a strong musty smell and bugs on the bed. I asked the front desk if they could change the room however did they not have any rooms available. An upgrade room was given to us the next day and was pleased with the accomodations. The pools and beach were well maintained. Overall the resort was in great conditions.
Miinukset: Food & buffet options
10,0 Erinomainen
Plussat: Everything else.
Miinukset: I don't like that they want to charge me 35 dollars each person for WIFi. It should be included in a all inclusive hotel.
10,0 Erinomainen
Plussat: The location is perfect. 15 min walk along the beach to 5 th Ave. $7.00 US cab ride. Allegro has the biggest, nicest beach front along that walk. The entertainment team was energetic and a lot of fun. The food was excellent every day and night.
Miinukset: I cannot think of anything not to like
3
220 €+
Tiedot
Arvostelut
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa asiakkailleen 1763 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu ilmainen pysäköinti.
7,1 Hyvä
Miinukset: I didn’t like the beds they were very hard and the room was way too humid
6,3 Hyvä
Plussat: The location was great, the pools were clean and not crowded.
Miinukset: The rooms were small and outdated, it smelled damped and musty, the beds and pillows were not firm they were hard and uncomfortable. The toilet was broken and even though we reported it, it never got fixed.
7,9 Hyvä
Plussat: Beautiful location and hotel. staff friendly /helpful. room was great. Beds and pillows need upgrade!!
9,2 Erinomainen
Plussat: Nice selection of food. I am a picky eater, but was still plenty of choices.
Miinukset: Only negative about resort was price was high & excursions were expensive.
7,1 Hyvä
Plussat: Location
Miinukset: Overall the structure is very old and the common area are without AC. In 2019 it’s unacceptable!!
8,8 Erinomainen
Plussat: Sea and facilities
Miinukset: The common area without AC
1,0 Huono
Plussat: Location
Miinukset: Bar food staff people was very rude and angry. Bar is bar not coffee shop
10,0 Erinomainen
Plussat: The staff was very friendly. Everyone we passed was sure to speak to us. We were right on the beach. The view from our room was amazing. The food was good and it was very relaxing.
Miinukset: We were on the third floor and there wasn't an elevator.
10,0 Erinomainen
Plussat: Location and service was excellent
Miinukset: Alcohol and food has room for improvement
10,0 Erinomainen
Plussat: almost everything-- but so much time for main meals given: breakfast 6:30 to 11:00; lunch 12:00 to 15:30; dinner 18:00 to 22:00---so good...no need worries- almost all day can go for meals; and the additional snack restaurant opened from 11:00 to next day 06:00 am. the gift shop--can find all necessities- open from 07:00 to 23:00. evening market---lots of sellers open market souvenirs. tours companies--right there in the lobby! All Mexican people I've met are very pleasant and helpful, funny !!!!
Miinukset: may be there s there some poor management. We had very long flight- from New Zealand, we've arrived earlier than check-in in the room- 7hours earlier; we've hopefully asked if there s any chance to check-in a bit earlier as we were very tired(2 adults, one 12y.o. child); we haven't expected something right away ,but hopped may be by 12 noon- the check-out time- some room would have been made available for us through better management- possible. But NO!!! 14:45'- still our room not ready; 14:58- our room was ready-- 2 minutes to check -in time. The worst/and unforgettable, and the only bad experience we've had at resort!!!!!!
4,0 OK
Plussat: Location
7,0 Hyvä
Plussat: MostStaff was very friendly except front desk supervisior.
Miinukset: Smoking allowed everywhere, front desk supervisor and restaurant reservation people was very rude