Hoposa Pollentia - Adults Only

The location was very good, situated right next to the beach & the town & nearby restaurants were very accessible. The rooms were very clean and the room staff were very professional and friendly.

The staff were so rude. The daily breakfast was unhygienic, dirty, and tables not cleaned. 4 days in a row they ran out of the main 'hot food' ie hashbrowns & eggs. When i asked why there wasn't anymore she said 'all gone, i dont know'. This was at 10am!!!! Day 2/3/4 the hashbrowns still were not there. They also ran out of butter!! My parents asked for their table to be cleaned twice as they sat down to breakfast and the young lady shrugged her shoulder and spoke to her colleague laughing. My parents complained twice to reception & we had to eat elsewhere for breakfast every day. The young lady at breakfast was so rude and made us feel like we were imposing. She gave out to my husband for using a wine glass for orange juice- shouted at him in front of the breakfast room. This was due to there being no clean cups at the drinks station!!! We gave up & never ate in the hotel throughout the end of our stay. The couple sitting next to us had the same experience. Really affected our stay and wont be visiting this hotel ever again. I recommend having a staff training day as they are representing the brand & the 'Cabot' brand was definitely damaged as far as were concerned.